Abstract
Background Diagnosis of endometriosis in the United Kingdom takes on average eight years, with delay to diagno-
sis contributing to physical, psychological and social burden for women experiencing endometriosis. This study aimed
to explore experiences of diagnosis in women with confirmed endometriosis.
Methods
The study was informed by Constructivist Grounded Theory. Purposeful sampling was used to recruit fif-
teen women with confirmed endometriosis to participate in semi-structured interviews. Delay to diagnosis was iden-
tified as a key finding after analysis of four interviews and was therefore a focus for subsequent theoretical sampling.
Constant comparative analysis generated codes and categories and ultimately a draft theory.
Results
A novel theoretical framework was developed, illustrating how participants fluctuated through four con-
texts of refusal, strong disbelief, weak disbelief and belief in their diagnosis journey, underpinned by a core category
of ‘making sense of a fluctuating life’ . Within each context, the framework explicates how relational power and self-
perception engenders a strong psychosocial influence on recognition of risk of harm from symptoms of endometrio-
sis and consequent investigating behaviour.
Conclusions
The journey to diagnosis of endometriosis involves a complex interplay of psychological, social
and relational factors in driving or inhibiting help-seeking behaviour, requiring sensitivity, understanding and a com-
mitment to listen and value women’s experiences within the clinical consultation to ensure timely and appropriate
investigation and management.
Keywords
Endometriosis, Delay, Diagnosis, Grounded theory, Qualitative
Background
Endometriosis is a common condition in women wherein
endometrial stromal cells are found outside the endome -
trium (Giudice & Kao, 2004). The most common loca -
tions for endometriosis to develop include the ovaries,
fallopian tubes and pelvis (Nisolle & Donnez, 2019).
Endometriosis can also develop within the gastrointesti -
nal tract and the urological system, resulting in dysche -
zia (difficulty in passing stool), blood in the stool and/
or urine, and difficulties with urinating (Nisolle & Don -
nez, 2019). Although traditionally viewed as a pelvic dis -
ease, endometriosis is now increasingly recognised as a
chronic systemic disease that extends beyond the pelvis,
*Correspondence:
Babu Karavadra
[email protected]
1 University of East Anglia, Norwich Medical School Norwich Research
Park, Norwich, Norwich NR4 7TJ, UK
2 Obstetrics & Gynaecology, Norfolk & Norwich University Hospital, Colney
Lane, Norwich NR4 7UY, UK
3 University of East Anglia, School of Health Sciences, Norwich Research
Park, Norwich NR4 7TJ, UK
Page 2 of 15Karavadra et al. BMC Women’s Health (2025) 25:319
including the alteration of gene expression and provok -
ing systemic inflammation (Taylor et al., 2021). As endo -
metriosis can occur in young women aged 17 years and
younger (National Institute for Health & Care Excellence
(NICE), 2024), the terms ‘women’ and ‘woman’ used
throughout this paper are inclusive of adolescent girls as
well as women of 18 years and older when applied in gen-
eral terms to all women who menstruate.
The ways in which endometriosis impacts on quality
of life is well described in the literature (Lightbourne,
2024; [25]). In a qualitative interview-based study of
16 women with endometriosis, Roomaney and Kagee
(2016) found that symptoms associated with endome -
triosis had a negative impact on work productivity, with
consequent financial implications, as well as on physi -
cal, psychological and sexual function,many women felt
impaired in performing daily activities that were taken
for granted, described feelings of isolation and hopeless -
ness, and experienced painful sexual intercourse, result -
ing in relationship tensions (Roomaney & Kagee, 2016).
Relationship tensions can be compounded by subfertility
associated with endometriosis (Moss et al., 2021). These
findings resonate with a longitudinal case-controlled
study of 567 women under 25 years of age, in which Gal -
lagher et al. (2018) found that young women with endo -
metriosis had worse physical and mental component
scores when compared with controls, clearly highlighting
the negative impact of the condition on quality of life. In
addition, the longer the time to diagnosis, the more sig -
nificant the impact of endometriosis was found to be on
quality of life (Gallagher et al., 2018).
Delay to diagnosis of endometriosis is common. In the
UK, it can take up to ten years to diagnose the condition
(NICE, 2024; [7],Agarwal et al., 2019 and All Party Parlia-
mentary Group (APPG) on Endometriosis, 2020). Indeed,
endometriosis has been termed ‘the missed disease’ and
has an influence on the women’s health gap (The Lancet,
2024). In a systematic review of 13 qualitative studies,
Davenport et al. [12] identified individual factors, inter -
personal influences, health system factors and factors
specific to endometriosis as key barriers to the diagno -
sis of endometriosis. In 2017 (updated in 2024), NICE
published guidelines on the diagnosis and management
of endometriosis, making reference to the timeframe
involved in diagnosis as a research priority. The guideline
highlighted a need to improve the diagnosis of endome -
triosis and to explore the most effective ways to educate
healthcare professionals throughout the healthcare sys -
tem to facilitate a reduction in time to diagnosis (NICE,
2017,updated 2024).
A timely diagnosis for any medical condition is impor -
tant; in endometriosis, a diagnosis facilitates consid -
eration of appropriate medical and surgical treatment
options to improve health-related quality of life. A
diagnosis helps women to understand and legitimise
their symptoms, supporting informed decision-making
(Gaedtke, 2023). For those with subfertility, a diagnosis
prior to commencing artificial reproductive treatment
enhances the likelihood of conception (Moss et al., 2021).
The aim of this study was to explore the experiences of
women with diagnosed endometriosis to understand fac -
tors influencing diagnosis in women with endometriosis
and how these impact on their journey to diagnosis.
Methods
Study design
This study was informed by constructivist grounded
theory (CGT) [9] to identify an underlying theoreti -
cal framework to elucidate the factors that influence the
experience and process of diagnosis of endometriosis
and how they interact. CGT assumes that knowledge
is constructed, rather than simply discovered [9] and is
underpinned by symbolic interactionism. Symbolic inter-
actionism enables insights to be gained about how peo -
ple make sense of the world by identifying, exploring and
interpreting the meaning of the actions and interactions
(constructs) that individuals have with society [8]. Con -
sistent with CGT methodology, this study began with an
exploration of experiences of diagnosis of endometrio -
sis and allowed a theory of delay to diagnosis to develop
from the inductive analysis of the data [9].
The research site for this study was a large NHS teach -
ing hospital trust the UK. Four women with endometrio -
sis who were not participants in the study, two doctors
(a consultant gynaecologist and a registrar in obstetrics
and gynaecology who was training to become a con -
sultant) and a sociologist comprised the study team and
were involved in the design of the study. The study was
approved by the London-Surrey Borders Research Eth -
ics Committee via the Integrated Research Application
System (IRAS) (approval no. 223380) and conducted
in accordance with the ethical principles outlined in
the Declaration of Helsinki. All participants were fully
informed about the study through a participant informa -
tion sheet and an opportunity to discuss any questions
before providing written consent prior to enrolment in
the study.
Sampling and Recruitment
Purposeful sampling was used to identify people meet -
ing the eligibility criteria. Those eligible for inclusion
in the study were women aged 18 years or over with a
confirmed histological diagnosis of endometriosis, able
to converse in English and with mental capacity to pro -
vide informed consent. There were no exclusion criteria.
The study was advertised in the gynaecology outpatient
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department of a tertiary referral centre as well as via the
local radio station, clearly defining the purpose of the
research and the eligibility criteria. Snowball sampling,
through which participants informed other women with
endometriosis about the study, also facilitated identifica -
tion of ‘hidden populations’ of women, who may not have
had direct access to the gynaecology clinic (Dragan &
Isaic-Maniu, 2013).
Data collection
Fifteen women with confirmed endometriosis partici -
pated in the study (Table 1) between March 2018 to Sep -
tember 2018. Semi-structured interviews were conducted
by BK using an interview schedule (Supplementary File
1) co-constructed with the study team. Interviews were
all conducted in person, lasted between 30 and 120 min
and took place in a private room in the Gynaecology
department at the research site. Each interview was audio
recorded and transcribed verbatim, with participants
assigned a pseudonym at transcription.
As a male registrar in obstetrics and gynaecology at the
time, BK was interviewed by a qualitative researcher to
draw out any unconscious pre-conceptions that might
influence his stance during data collection. During
interviews, active listening and open posture were used
to establish rapport. The initial open question ‘please
can you take me through your journey of being diag -
nosed with endometriosis?’ allowed participants, rather
than BK, to guide the conversation, with further open
questions and prompts used to explore meaning and to
deepen understanding.
Following analysis of the first four interviews, it became
clear that delay to diagnosis was a consistent focus in
participants’ experiences. Women who specifically expe-
rienced a delay to diagnosis of endometriosis were there -
fore theoretically sampled to explore this aspect of the
experience of diagnosis in greater depth [11]. Concurrent
data collection and constant comparative data analysis [9,
24] were informed by memo writing to capture emerg -
ing thoughts and ideas which influenced theoretical
sampling and interpretations within the coding process.
Theoretical saturation refers to the point at which no new
properties are generated for the chosen core categories
[9] and was achieved after 15 interviews.
Data analysis
Constant comparative analysis was applied in coding
and category development, involving iteration back to
raw data and across data sets to test impressions and
interpretations and then forwards to generating codes
and categories and ultimately identifying a draft theory
[9]. Figure 1 shows a schematic overview of the over -
all process involved in generating a CGT, as depicted by
Charmaz (2006, p.11).
Initial coding is used in CGT to identify, compare,
label and connect ‘incidents’ (Tie et al., 2019) – words or
phrases that appear meaningful within the data. In keep -
ing with CGT methodology, code labels were grounded
in the participants’ words [9]. Codes and emerging cat -
egories highlighted ‘clues’ that could be further explored
in concurrent data collection [5] and were discussed
within the research team to ensure that interpretations
made were grounded in the data rather than influenced
by preconceived notions. Focused coding was used to
inform a process of abstraction, through which catego -
ries were grouped around a potential core category, with
theoretical coding then used to synthesise categories
into a conceptually coherent and organised theory (Tie
et al., 2019). A ‘storyline’ approach was used to present
and explain the final Grounded Theory, creating a narra -
tive of diagnosis of endometriosis that connected catego -
ries and elucidated the complexity underpinning delay
to diagnosis (Birk & Mills, 2011). Summarising concepts
used to frame the final Grounded Theory were generated
through reflective interpretation with key quotes used to
‘ground’ theoretical coding.
Results
The underlying issue for women with endometriosis
identified in this CGT study involves ‘making sense
of a fluctuating life’ (the core category). The study
highlighted physical and psychological symptoms
Table 1 Participant demographics
Participant
pseudonym
Age Race Time to diagnosis from
onset of symptoms
(years)
Janet 22 White British 2
Diana 23 White British 5
Gemma 45 White British 23
Anna 22 White British 4
Harissa 34 Asian Indian 1.5
Umbola 43 Black African 17
Barbara 28 White British 1
Faye 27 White British 5
Neha 23 Asian British 4
Millie 40 White British 5
Alma 22 White British 5
Bonnie 42 White British 4
Elisha 28 Asian Mixed 3
Erika 32 White British 3
Vivienne 33 White British 4
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experienced by women with endometriosis impact on
every aspect of their lives, influencing their experiences
of work and education and particularly impacting on
their close relationships with family and friends. Criti -
cally, women’s experiences of the illness itself, and of
their attempts to make sense of their symptoms, have a
profound and negative psychological impact, especially
with regards to their own identity. As their lives fluctu -
ate externally and internally, women seek to make sense
of their experiences by exploring and investigating their
symptoms, which leads them, sooner or later, to seek a
diagnosis.
Contexts
Women’s pathways to diagnosis of endometriosis
are likely to involve four ‘contexts’: refusal, disbelief
(stronger and weaker) and belief (Fig. 2). The word
context is used in this study to mean a psychological
perspective which influences a woman’s beliefs about
their symptoms and themselves and their help-seeking
behaviour. The contexts through which each woman
experiences her diagnosis are relational. This means
that each woman cycles between different contexts,
sometimes fluctuating back and forth over time.
In the refusal context, the woman does not display
overt help seeking behaviour and therefore diagnosis
is highly unlikely. In the strong disbelief context, the
woman will begin to recognise her symptoms as abnor -
mal or problematic, but often indirectly through the
disruptive impact they have on her life in general; the
woman may therefore lack the insight or confidence to
challenge cultural norms and is likely to test her per -
ception of abnormality with trusted others rather than
through seeking professional help. In the weak disbelief
context, the woman will feel more secure in her belief
of the abnormality of her symptoms and is likely to seek
professional help, although formal diagnosis within this
context remains unlikely due to her lack of self-confi -
dence and the perceived low credibility of her evidence
by healthcare professionals. In the belief context, the
woman’s investigating behaviours and the clinician’s
response to them is most likely to lead to a diagnosis.
Grounded in participants’ experiences, our findings
highlight how a woman’s context is influenced by (i)
the way in which other people respond to her and the
balance of power within these relationships (ii) how
each woman perceives herself (iii) the extent of risk
that the woman recognises in relation to her symp -
toms and the impact these have on her life, and (iv)
how the previous three factors influence her investigat -
ing behaviour. These factors work together to influence
the way a woman interprets the meaning of her symp -
toms of endometriosis and therefore the way in which
she accesses information and support to address them
through help-seeking behaviour, ultimately impacting
on the time taken to diagnose endometriosis (Fig. 3 ).
The four contexts form a framework through which
the findings of this study are represented, with par -
ticipants’ experiences of relational power, self-percep -
tion, recognition of symptom risk and investigating
behaviour explored within each context and together
used to explain how these can influence a woman’s
Fig. 1 adapted (re-created) overview of the process involved
in developing a theory, as envisaged by Charmaz (2006, p.11)
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experiences and the duration of the process of diagno -
sis of endometriosis.
Context of refusal: “It’s normal”
The context of refusal is characterised by a woman not
recognising that she has a problem for which she needs to
seek help. She is likely to be heavily influenced by those in
positions of power in her life, who may not recognise that
she has a problem and tend to reassure her that her expe-
riences are merely normal. This can diminish a woman’s
autonomy as those around her may portray help seeking
behaviour as unnecessary, embarrassing or even atten -
tion seeking and reinforce feelings of shame and a per -
ception of stigma regarding her symptoms, which they
believe should remain hidden. This ‘normalisation’ or
dismissal of symptoms means that a woman does not rec-
ognise that she has a problem for which she might need
to seek support and help from others, particularly health-
care professionals, meaning that diagnosis of endome -
triosis is almost impossible, unless identified incidentally.
Power: “I was told it’s women’s problems and it’s normal”
When describing their experiences within the refusal
context, participants revealed that power within rela -
tionships tended to be focussed on others, most com -
monly the woman’s mother, partner or spouse. When
participants sought to ‘check out’ their symptoms with
people they trusted, the symptoms tended to be nor -
malised or dismissed, sometimes making the woman
feel that she was exaggerating or making a fuss. As
Fig. 2 Diagrammatic representation of the women’s contexts in their experience of diagnosis of endometriosis
Fig. 3 The grounded theory: Different contexts and their influencing factors
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many participants first experienced their symptoms
when they were an adolescent and had no prior normal
menstrual experiences to compare their symptoms to,
they placed their trust in the people who they thought
would know better and therefore did not question the
responses they received.
‘My parents knew how much pain I was in, but they
said it will become better in time and I just went
with that’ (Elisha).
When symptoms related to participants’ menstrual
cycle, their mothers often normalised her experiences,
citing a family history of heavy periods or gynaecological
issues.
‘Mum always said my nan’s periods were bad. It
gives the impression that maybe this is just how
women in my family are built’ (Faye)
‘I was told it’s women’s problems and it’s normal.
Gynae problems run in my family and so I always
knew this was normal for me. My mum even told me
they were normal for us all’ (Millie).
When Alma sought advice about her heavy and pain -
ful periods from her school nurse, she was reassured that
they were normal and that she need not worry.
‘Even at school, my periods were so heavy and so
painful. But the school nurse said they were fine. So
then, I thought it was normal too. ’ (Alma).
Self‑perception: “I am weak and pathetic because I can’t
deal with periods”
In the context of disbelief, some participants described
a need or a perceived or actual expectation from others
to hide or ignore their endometriosis symptoms, by their
nature intrinsically bound to their identity as a woman,
which therefore created a tension in their self-percep -
tion. Bonnie shared these feelings in relation to her rela -
tionship with her boyfriend, while Alma referred to her
encounter with the school nurse, both demonstrating
that others’ dismissal of their symptoms led to feelings of
stigma and shame and on their recognition of the severity
and meaning of their symptoms:
‘I just couldn’t believe it when my boyfriend asked
me to stop talking about my period and said it was
weird to talk about it. It made me feel awkward and
that I shouldn’t talk about it’ (Bonnie).
‘I learnt very quickly at age 11 that you can’t talk
about periods. The school nurse tells you not to talk
about them or doesn’t want to hear about it... eve -
ryone has periods and I felt that I was weak and
pathetic because I can’t deal with them’ (Alma).
Recognising risk: “periods are supposed to be painful
and heavy”
All participants discussed how in retrospect they could
recognise when they started experiencing abnormal bod -
ily experiences, but these were not recognised as prob -
lems or ‘symptoms’ at the time:
‘I don’t know what normal has been because from
the very first period I ever had was heavy and its
always been really heavy, it’s always been really,
really painful, but I suppose in my teens I just put
that down to what I expected of a period, it was sup -
posed to be painful, it was supposed to be heavy, you
know, that’s what I thought was normal’ (Vivienne).
Investigating behaviour: “it didn’t even cross my mind
to see a doctor”
In the context of refusal, participants did not recognise
risk and so any investigating behaviour was limited to
seeking reassurance from trusted others.
‘I never thought I would have a gynaecology problem
like this. When I first felt unwell, I kept talking to
my mum and got through it. It didn’t even cross my
mind to see a doctor’ (Erika)
Normalisation of their symptoms by participants them-
selves also meant that they were not inclined to seek
medical help in this context.
‘I genuinely thought heavy periods were normal
because everyone else around you makes you feel
that. You don’t even think to see a doctor when you
are told your symptoms are just normal’ (Faye)
Context of strong disbelief: “I knew there was a problem … I
just blanked it out of my mind”
A woman leaves the refusal context and moves to the
context of strong disbelief when she recognises that there
is a problem. In a context of strong disbelief, a woman
consciously notices her bodily experiences as abnormal
and starts to explore their meaning. This context is char -
acterised by narratives such as ‘watching and waiting’
‘sense-making’ and ‘testing ideas and perceptions of the
problem with others. ’ However, in this context, a woman
remains strongly influenced by others’ opinions and will
therefore be persuaded to doubt her own perception of
risk as her symptoms continue to be normalised. As a
result, she may internalise feelings of shame in relation
to her abnormal symptoms and perceive herself as abnor-
mal rather than recognising her symptoms as worthy of
investigation, affecting her self-perception. Women still
do not seek healthcare professional support in this con -
text as they are unlikely to perceive their symptoms as
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a medical problem. For these reasons, a woman is very
unlikely to be diagnosed with endometriosis in a context
of strong disbelief.
Power: “I trusted him more than I trusted myself”
In the context of strong disbelief, power can be focussed
on a significant other, such as a parent, partner or spouse.
Erika illustrates here how her partner’s response strongly
influenced how she made sense of her symptoms:
‘I wanted it all to go away. I knew there was a prob -
lem. My partner told me that the pain will get bet -
ter and just to wait. I just blanked it out in my mind
for a bit despite feeling so awful and in pain all the
time. I guess I just trusted him more than I trusted
myself’ (Erika).
Umbola describes a sense of resignation that even
though she recognised she had a problem, the responses
of others made her feel uncomfortable talking about it
and therefore disempowered her sense of agency to seek
the help she needed.
‘What’s the point in even talking about how pain -
ful my periods were when everyone makes you feel
awkward about and tells you it is part of being a
woman. In hindsight, I wish I had the confidence to
speak up’ (Umbola)
Self‑perception: “I went through a phase of believing it
was normal and then abnormal”
When participants in this study recognised that they had
a problem, many described ‘watching and waiting’ or try-
ing to ignore their symptoms for fear that recognising
their abnormality would mean changes in their life for
which they were not ready. As illustrated above and in
this quotation from Alma, the power of the partner can
impact strongly on the woman’s self-perception, making
her doubt herself and the significance of her symptoms.
‘I was like, well why are all these test results coming
back as normal. Before I went to the doctor, I went
through a phase of believing it was normal and
then abnormal. Mum made me think it was abnor -
mal. After the scan came back normal, I thought
my symptoms probably are just normal and there
is nothing wrong. I then didn’t see the doctor for a
while’ (Erika).
Recognising risk: “everything I was going through was not
normal”
In this context, a woman is likely to be in the early stages
of her illness and seeks to make sense of what is happen -
ing. As part of their sense-making, some participants
described trying to compare their bodily experiences
to their first experiences of menarche and because the
bleeding and pain were intense then, they tended to nor -
malise their subsequent symptoms.
‘As I got older, I remember comparing how bad the
pain was to my first period- it was so painful from
the start and so this was just normal for me didn’t
feel the need to see the GP’ (Umbola)
Some did not recognise risk in terms of symptoms but
described other aspects of their lives that were impacted
negatively (‘fluctuating’) by their symptoms, which high-
lighted that there was a problem. One participant recog -
nised her bodily experiences were abnormal when she
overheard her parents argue about the amount of time
she was taking off school as a result of her period pains.
Their apparent acknowledgement of her symptoms ena -
bled her to recognise herself that she had a problem.
‘I remember one day my parents arguing about how
much time I had off school. It was at this point that I
started to think that everything I was going through
was not normal- not that this made me go to the
doctor straight away!’ (Elisha)
As well as the impact of their symptoms on their rela -
tionships, indirect signs of a fluctuating life triggered by
their symptoms of endometriosis were reflected in par -
ticipants’ accounts of how they curtailed their social
activities, being unable to continue swimming (Janet),
running (Neha), playing hockey (Diana) or participating
in physical education classes (Faye). This had an emo -
tional and psychological impact on some women.
‘I remember telling my partner that my periods were
getting so bad and heavy and it was making me
depressed’ (Elisha)
Investigating behaviour: “I waited for so many months”
In a context of strong disbelief, investigating behaviour
appeared to continue to be influenced by participants
adopting a ‘watch and wait’ approach and a general sense
that the credibility of their evidence is too weak to pre -
sent it to a healthcare professional.
‘Before I even went to see them [GP], I waited for so
many months as I thought things would get better’
(Alma).
I eventually went and saw the GP, but this took
months on end before I did’ (Neha).
Janet demonstrates how interactions with power -
ful others can have a profound effect on investigating
behaviour in the context of strong disbelief. In the face of
the normalising behaviour of her mother, she oscillated
between telling herself that her experiences were normal,
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despite recognising the severity of her pain. This accept -
ance of her mother’s normalisation led Janet to suspend
her investigating behaviour.
‘When I look back at my younger self, why did I
think my symptoms were normal for so long? I know
for sure that my mum was a big part in this as she
tried to reassure me that the pain will go away. I just
accepted it, for years literally’ (Janet)
Context of weak disbelief: “I knew my symptoms were
not normal … I challenged her [GP]”
In the context of weak disbelief, the woman is more con -
fident in her recognition of risk of harm from her symp -
toms and therefore more empowered to argue against
symptom normalisation or dismissal from others. The
woman is persistent and tenacious in pursuing health
care professional help through her investigating behav -
iour. How healthcare professionals respond to a woman’s
investigating behaviour largely determines whether the
woman will oscillate back to a context of strong disbe -
lief (if they dismiss symptoms as normal or not worthy of
investigation) or move forward to belief (by recognising
that there is a problem and as such, start to undertake a
range of investigations). A diagnosis is more likely in this
context.
Power: “I changed to a different GP who didn’t normalise
my symptoms”
In this context, participants were sufficiently empowered
to seek help for their symptoms, but some found that
clinicians did not recognise the symptoms and experi -
ences that participants described as important or cred -
ible. Participants responded in one of two ways when
this happened, either accepting this assessment and
moving back to a context of strong disbelief or challeng -
ing this response. Alma and Umbola demonstrated in
their narratives how the balance of power had changed
at this stage from earlier in their journey to diagnosis –
they were confident in the abnormality of their symp -
toms, which empowered them to challenge their GP’s
decision-making:
‘When I saw the GP and explained my symptoms,
he said this was normal and there was no need for
a gynaecology referral. I got angry and asked why he
refused to do so’ (Alma).
‘I knew my symptoms were not normal and when
the GP said there wasn’t anything wrong with me,
I challenged her. It was a weird feeling at first, but
I did it. I eventually changed to a different GP who
didn’t normalise my symptoms’ (Umbola)
In this context, the healthcare professional may rec -
ognise that there are symptoms to be treated but may
not recognise the risk or significance of the problem, so
frustrating the woman’s attempts to have their symp -
toms investigated further and gain a diagnosis. Gemma
expressed her frustration at her GP’s response to her
help-seeking behaviour:
‘A lot of GPs treat the symptoms rather than the
actual cause. I know it’s hard, but surely they can
treat the symptoms and investigate you for why
it’s actually happening. Just starting the pill is not
enough!’ (Gemma).
For Alma, although her recognition of her abnormal
bodily experiences drove her to seek medical help, the
dismissal of her symptoms as normal by two profes -
sionals in positions of authority made her question the
credibility of her own evidence and instigated a move
backwards to a context of strong disbelief.
‘I saw a gynaecologist there and my family doctor -
they both reassured me it’s normal. When you have
a professional like a doctor and someone close to you
like your family telling you its normal, then what
am I supposed to believe? Of course, I accepted this!’
(Alma).
Self‑perception: “I just didn’t know what to believe”
In the context of weak disbelief, healthcare profession -
als were reported to be more open to discussing and
investigating the meaning of participants’ symptoms, but
the women still perceived resistance or doubt. When a
healthcare professional explored the possibilities of dif -
ferent diagnoses, including endometriosis, this validated
participants’ self-perception. However, several partici -
pants reported that when medical investigations return
a result of ‘normal’ this made them question their self-
perception, wondering if their symptoms were indeed
normal, and therefore questioning the credibility of their
own evidence. This doubt initiated a move back to a con -
text of strong disbelief for some and a consequent decline
in investigating behaviour.
‘I then got investigated for all sorts, IBS, cysts etc by
the GP…I thought I was going mad’ (Janet).
‘Your mind plays tricks. I just didn’t know what to
believe. You are desperate to get an answer, but then
the doctor tells you nothing is wrong. This was hard
to deal with’ (Alma).
Recognising risk: “My ‘mattress moment’”
Having recognised in the context of strong belief that
her life is fluctuating, in the context of weak disbelief, a
woman associates her fluctuating life directly with the
Page 9 of 15
Karavadra et al. BMC Women’s Health (2025) 25:319
abnormality of her symptoms. Most participants had
cycled through contexts of refusal and disbelief for a
protracted period of time, oscillating between believ -
ing symptoms to be normal or abnormal dependent on
their own perception of risk and the views of those from
whom they sought help. For some there comes a moment
of personal transition: described by Gemma as her ‘mat -
tress moment’ .
‘We were about to carry it [a blood-soiled mattress]
out of the house and my poor husband is so caring.
We carried this mattress out of the house and the
builders were there. The builders were our friends
and I felt disgusted and embarrassed. I felt so dis -
gusted. Have I done something wrong? Is this nor -
mal? Am I not using the right stuff? Is it because I
haven’t taken the tranexamic acid? You blame your
body. It was only when I saw this mattress being
carried out of the house that I realised how real my
symptoms were. This was my “mattress moment” .
(Gemma).
Gemma’s experience highlights a cease to oscillation
between refusal and disbelief. Recognition of risk for
this participant was not just of her symptoms, but also of
her own refusal, disbelief, and empowerment. This one
moment allowed her to view her situation with clarity for
the first time and provided her with the self-belief to pur-
sue a diagnosis.
Investigating behaviour: “I would go to the doctor armed
with my own research”
In the context of weak disbelief, some participants found
ways to package their symptoms to demonstrate symp -
tom credibility to healthcare professionals and enable
the healthcare professional to recognise them as worthy
of investigation. This approach facilitated conversations
with powerful others, such as healthcare professionals, to
ensure that the risk was recognised by them and actions
taken. While Alma went to the doctor ‘armed with her
own research, ’ Vivienne used a symptom diary in her
consultation with her GP:
‘They must think, is it worth pushing this girl for -
ward for referral at such a young age? I understand
this and I’m sure they were doing it in my best inter-
ests, but it also meant I was left untreated. When
doctors came back to me “empty” then I would
always go to the doctor armed with my own research’
(Alma).
‘Maybe she understood actually what I was experi -
encing wasn’t normal as I took my symptom diary
in. She was impressed with it’ (Vivienne).
Even in a context of weak disbelief, taking part in a
medical consultation was clearly expressed by partici -
pants as a challenging experience. These women experi -
enced being dismissed, feeling that they were not being
taken seriously and that their concerns and expectations
were not valued. The impact of the clinician’s power on
the woman’s investigating behaviour was profound in
some cases, illustrated here by Faye, who declined to seek
further medical help for several years as she moved back
to a context of strong disbelief:
‘So, yeah, I went to the GP and I felt so happy to get
the appointment. He trampled all over my feelings
and what I was telling him. No point even going as
he made me feel shit. I was already dubious about
going. He didn’t even acknowledge how awful things
were. I didn’t go back for years’ (Faye).
Context of belief: “I knew my symptoms were being taken
seriously”
In the belief context, the woman is validated through her
experience with the healthcare professional and through
a referral to gynaecology. The woman is the most empow-
ered compared to the other contexts and believes in her -
self that there is a problem and participates actively in the
process of obtaining a diagnosis. As they enter a context
of belief with their healthcare professionals, at best the
women will feel empowered, having made sense of their
symptoms and experiencing confidence in the credibility
of their evidence. This context focuses on being believed
by others and the impact of their empowerment on
women’s self-perception. A diagnosis is most likely in the
belief context, and if there is any delay, it is more likely
due to structural reasons (NHS waiting times).
Power: “[I would] challenge others if they didn’t believe me
or were dismissive”
All participants expressed greater power when seeking
medical help in the context of belief than previously in
their journey to diagnosis. A key differentiating factor
in the belief context was that healthcare professionals
explored the meaning of women’s symptoms with them,
recognising the symptoms to be abnormal. This relates
to a central narrative of being believed and feeling pow -
erful enough to re-disclose symptoms to the healthcare
professional:
‘When my doctor started to ask more questions about
my symptoms and took a real interest in me as a per-
son, I just knew that my symptoms were being taken
seriously and this made me challenge others if they
didn’t believe me or were dismissive. Even she said she
couldn’t understand why other doctors had told me
my symptoms were normal. What a moment this was
Page 10 of 15Karavadra et al. BMC Women’s Health (2025) 25:319
for me! Yay, I was right all along! I really felt I could
go through my whole story again without worrying’
(Harissa).
Even when the severity of her symptoms was not recog-
nised by others, in the belief context Neha was empowered
to challenge others’ dismissal of her symptoms, motivated
by her perception of the unfairness and injustice of how her
symptoms impacted her as a woman:
‘My symptoms were just getting worse and it stopped
me from doing literally everything. How could this
awful pain only happen to me as a woman? If any -
thing, knowing this was a female issue, it made me
push more for a diagnosis’ (Neha).
Self‑perception: “I cried as I finally started to believe
in myself”
Recognition of symptoms as worthy of further investiga -
tion within the context of a clinical consultation provided
participants with a sense of validation and acknowledge -
ment that symptoms were ‘real. ’
‘My God, when the GP looked through my records and
saw how badly my symptoms affected me, she recog -
nised how bad this situation was. I cried as I finally
started to believe in myself and that I shouldn’t put
myself down because other people don’t understand.
My symptoms suddenly felt more real in a weird way’
(Faye)
Participants described validation as stemming from
Acknowledgement
of the challenge of their personal jour-
ney or the duration of symptoms, discussion about the
impact that unexplained symptoms were having on their
quality of life or their relationship with their partner or a
clinician taking time to guide them through the diagnostic
process to rule out different potential causes of symptoms.
The impact of being believed in relation to her symptoms,
was a pivotal moment for Umbola:
‘I mean, even when the gynaecologist asked me how I
was, I just burst into tears. It felt like someone actually
believed me because they were asking me how I was
feeling’ (Umbola).
Being listened to and believed facilitated acceptance of
the process of investigation ahead:
‘When she explained the way referral works, I under-
stood better that this won’t be an easy journey, but I
was prepared eventually for this’ (Harissa).
Recognising risk: “my symptoms could lead to fertility
problems and cause scarring”
Participant’s perception of the risk of harm was greatest
within the belief context. They began to diagnose them -
selves with endometriosis through self-research and
online forums and pushed the healthcare professionals
they encountered to facilitate diagnosis through inter -
ventions or referral to secondary care. Finding peers who
had experienced similar symptoms and achieved diagno -
sis was a powerful factor in recognising the risk and sig -
nificance of their symptoms.
‘I just had enough after years of not being believed.
No way was I going to leave the GP consulting room
without a way forward. I had joined an online group
and all the ladies on there told me that my symp -
toms could lead to fertility problems and cause scar-
ring’ (Neha)
Investigating behaviours: “we made a plan together
and slowly worked through it”
When participants were believed and felt listened to,
their trust in the health professionals caring for them
increased. They were less inclined to challenge and push
healthcare professionals for investigations and diagnosis
and described a willingness to work with the healthcare
system.
‘This particular GP was wonderful. The feeling
between us was so different and I knew I didn’t need
to be defensive or argumentative to get a referral to
the gynaecologist’ (Elisha)
The importance of trust between the patient and
healthcare professional was a key factor in participants
accepting the waiting times for a referral to gynaecology
and further delay to definitive diagnosis. Knowing that
there was an ongoing investigative pathway in progress,
waiting to see a specialist did not necessarily matter:
‘I was told the wait to see a gynaecologist was long,
but I knew things were moving forward and that was
ok’ (Umbola)
In the belief context, Neha was able to freely discuss
her symptoms, without perceiving adverse judgement
from her GP , which facilitated collaborative decision-
making about her care and a reframing of the balance of
power in the therapeutic relationship.
‘When the GP said we need to look into the symp -
toms further and told me all the ways, I was happy.
She wasn’t judgy and that was important to me. We
made a plan together and slowly worked through it.
How lovely this feeling was’ (Neha)
Page 11 of 15
Karavadra et al. BMC Women’s Health (2025) 25:319
Discussion
The GT generated by this study helps to explicate the
contexts underpinning women’s experiences of diagnosis
of endometriosis, and how they influence time to diag -
nosis, capturing a fluctuating life as women experience,
make sense of and investigate their symptoms. The theo -
retical framework proposed provides a tool for profes -
sionals and those affected by endometriosis to facilitate
understanding of the complex interplay of context, rela -
tionships and self-perception involved in help-seeking
behaviour and ultimate diagnosis.
Delay to diagnosis of endometriosis due to procedural
reasons may occur during the protracted time the medi -
cal system takes to work up to a diagnosis, for example
in the process of a differential diagnosis. However, our
findings highlight that avoidable social delay appears to
be equally, if not more, impactful, often occurring at the
hands of important others who may reassure women that
their symptoms are normal, dismiss their attempts to dis-
cuss distressing symptoms as ‘making a fuss’ and actively
rebuff their efforts to make sense of what is happening to
them. The experience of symptom normalisation prior to
seeking medical help is widely reported in the literature
(Facchin et al., 2018; Grundström et al., 2016), occur -
ring both from the perspective of self-normalisation by
women and by others (Ballard, Lowton & Wright, 2006;
Pugsley & Ballard, 2007; Ghai et al., 2020). Cole, Grogan
and Turley (2020) highlight that self-silencing of symp -
toms can occur in response to the way in which other
people respond or normalise symptoms, which was also
strongly evident in our study. Self-normalisation of symp-
toms of endometriosis as an expected part of menstrua -
tion is evident in our findings, especially if the symptoms
do not unduly impact their daily lives and their quality of
life remains intact. This resonates with Manderson et al.
(2008), who suggest that, regardless of menstrual experi -
ences, all women will identify menstrual-related pain as
normal within the context of their own life. The result of
this ‘normalisation’ of symptoms in our participants was
that women did not initially recognise their symptoms as
abnormal, which led to many considering themselves as
weak, perceiving social stigma and questioning the cred -
ibility of their own evidence, ultimately impacting nega -
tively on their investigating behaviour and consequent
time taken to achieve diagnosis.
Normalisation and dismissal of symptoms of undiag -
nosed endometriosis are also evident in participants’
experiences with health professionals, particularly doc -
tors, when they attempt to make sense of and seek help
for their symptoms. This finding resonates with studies
in which the power dynamic between a patient and cli -
nician is recognised through clinicians holding power
through the acts of diagnosing, prescribing, referring to
specialties, and treating (Whitehead, 2007; Rees, Ajjawi
& Monrouxe, 2013; Nugus et al., 2010). Through inter -
views with 26 women with endometriosis, Young, Fisher
and Kirkman (2019) identified that women are aware
of the power doctors have over their wellbeing and are
strongly influenced by their doctor’s views as well as their
own views about their symptoms. Bontempo (2025) uses
the term ‘symptom invalidation’ in her conceptual study
of women with endometriosis to describe “the process by
which an individual is told they are wrong in their beliefs
about their symptoms and/or are told they have ulterior
motives for seeking care. ” Our findings highlight that the
impact of ‘symptom invalidation’ can be that women with
suspected endometriosis feel dismissed, disempowered
and lacking in confidence in the credibility of their symp-
toms. Healthcare professionals, particularly doctors,
should be encouraged to consider their own pre-concep -
tions about the symptoms with which women present
and the impact these may have on their clinical reasoning
and decision-making.
Healthcare professionals are often unaware of their
position of power within the clinical encounter, mean -
ing that they do not actively seek to address or mitigate
it (Nimmon & Stenfors-Hayes, 2016). This is important,
as our study demonstrates that when women with endo -
metriosis experience invalidation from healthcare pro -
viders, healthcare-related behaviour can be influenced
detrimentally as they may perceive this invalidation as
confirming their own lack of legitimacy in seeking help,
therefore moving them back to a context of strong disbe -
lief and further delaying diagnosis, as evidenced by Faye,
“I didn’t go back for years. ” It is therefore vital that clini-
cians reflect on how they recognise and manage a poten -
tial imbalance of power in their clinical encounters with
women with suspected endometriosis and act to mini -
mise the impact of this on the outcome of their clinical
consultations.
Within the primary care context, clinicians are required
to consider a wide range of differential diagnoses in the
process of clinical assessment (De Silva, Dixon & Veka -
ria, 2024) and as such, given the non specific nature of
endometriosis-related symptoms, diagnosis can be chal -
lenging (Dixon et al., 2024). A recent New Zealand based
study [17], found through their survey of General Prac -
titioners that patients were referred to secondary care if
primary care treatment did not work. However, the quali-
tative methodology of our study provides a more nuanced
understanding of how women’s relational power within
the clinical encounter and self-belief impacts on their
health seeking behaviour, influencing clinicians’ deci -
sion making and, therefore, time taken to diagnosis. Our
findings demonstrate that a clinical encounter in which
a woman is listened to, believed and her challenging
Page 12 of 15Karavadra et al. BMC Women’s Health (2025) 25:319
personal journey acknowledged, provides a sense of
validation and value that enhances the credibility of a
woman’s illness and legitimises both the impact of endo-
metriosis on the adjustments that may be needed in her
life and her help-seeking behaviour. To be diagnosed with
endometriosis requires healthcare professional belief and
validation, as they are the ‘gatekeepers’ to diagnosis and
therefore hold significant power in women’s experiences
of diagnosis.
When faced with unexplained symptoms of undiag -
nosed endometriosis, our participants initially perceived
their symptoms to be at no or ‘low risk’ of causing harm
to their bodies, meaning that their propensity to seek
help was low, therefore delaying medical investigation
and diagnosis. Moreover, it appears from our findings
that when women first present to a GP with endometri -
osis-related symptoms, some are unlikely to have made
sense of their bodily experiences and therefore may find
it challenging to articulate these experiences meaning -
fully to a clinician. Evidence suggests that when an indi -
vidual experiences a symptom, they may not recognise
the symptom(s) as a problem (Smith, 2005; de Nooijer,
Lechner & de Vries, 2001). Andersen et al. [3] argue that
for a bodily sensation to be defined as a symptom, the
individual needs to undergo a process of interpretation in
relation to their social context. This notion is supported
by Manderson et al. (2008) who describe the change in
meaning ascribed to menstrual pain in women with
endometriosis from ‘normal’ to ‘abnormal’ as engender-
ing a more fundamental reconstruction of self and social
identity. They describe this shift in meaning as a ‘circuit
breaker, ’ an event or experience that facilitates a change in
how a woman makes sense of her menstrual symptoms,
allowing her to see them as associated with abnormal
pathology rather than ‘normal’ womanhood (Mander -
son et al., 2008). Key ‘circuit breakers’ in this qualitative
study of 41 Australian women with endometrosis were
identified as intercession by significant others, social
disruption, biographic disruption and self-recognition
(Manderson et al., 2008). These findings resonate with
the experiences of participants in our study, although it
was evident that the process of symptom interpretation
varied for each woman and was strongly influenced by
social circumstances and relationships, particularly when
symptoms initially appeared during adolescence. Circuit
breakers could be facilitated by healthcare profession -
als caring for children and young people, and pastoral
teams within the school environment, by providing clear
information about the symptoms of endometriosis for
all young women during their teenage years. Rhandawa
et al. (2021) found that the majority of adolescents in
their study had no knowledge of endometriosis, resonat -
ing with our study and highlighting health literacy as key
to young women recognising their bodily experiences as
abnormal, even if they do not associate them with endo -
metriosis. Open discussion and education about endo -
metriosis by professionals would not only legitimise their
experiences but may also be a catalyst in initiating help-
seeking behaviour.
Our findings illustrate that the journey to diagno -
sis starts with women with undiagnosed endometrio -
sis sensing that ‘something is not right’ with their body.
Engman (2019) explains that for those individuals who
have experienced a physical impairment since birth, this
impairment will have been embodied and embedded into
their sense of self over the course of their lives. How -
ever, for those women where a critical situation (such as
chronic pelvic pain) occurs during their teenage years
or later, then their existing embodied self will be chal -
lenged, necessitating a renegotiation of self. Embodied
self is a term used to describe the inseparable unity of
body and mind, emphasising the impact that a change
in one can have on the other; embodiment is the way in
which the embodied self engages with and experiences
the world they inhabit; both concepts stem from the
work of philosopher Maurice Merleau-Ponty [28]. Piran
(2017) explored the experiences of embodiment in girls
aged between nine and fourteen and described three
‘domains’ that influence embodiment: physical, psycho -
logical and social. Our findings highlight the impact of all
three components on female embodiment, in particular
how the power and influence of social relationships can
impact women’s psychological response to their physi -
cal symptoms, as women move through (and oscillate
between) the four contexts on their journey towards
diagnosis, which often starts in their early teenage years.
The disruption to the sense of embodied self experienced
through the symptoms of suspected endometriosis is
seen to be further exaggerated in our study by normali -
sation of symptoms by significant others and healthcare
professionals, which leads to women questioning their
own relationship with and confidence in themselves and
their bodies. This experience impacts significantly on
self-perception and female identity as women perceive
themselves as weak for not being able to deal with ‘nor -
mal’ female reproductive processes. It is likely that con -
sequent reduction in their perception of risk of harm
from their symptoms and commitment to coping strate -
gies that avoid recognising that they have problem might
inhibit help seeking behaviours (formal or informal) and
directly contribute to a delay in diagnosis.
Strengths and limitations
The extant literature tends to focus on individual fac -
tors associated with delay to diagnosis in endometrio -
sis, rather than how factors work together to influence
Page 13 of 15
Karavadra et al. BMC Women’s Health (2025) 25:319
investigating behaviour and subsequent diagnosis. This
study provides important new insight into the complex
interplay of relational, social and psychological factors
influencing delay to diagnosis of endometriosis, reflecting
the value of adopting the qualitative research methods
used.Transferability of the findings from this study may
be limited by most participants being Caucasian, only
able to converse in English and recruited from the East
of England. It could be argued that the sample reflected
the regional population, but it is possible that the lim -
ited diversity in the sample may mean that theoretical
saturation was reached earlier than might have been the
case with a more diverse sample population. These fac -
tors partly relate to the study being undertaken as part of
unfunded doctoral research. Although participants were
aged 18 or above, thereby excluding young women under
18, all participants were able to reflect back on how their
experiences changed over time, including during their
adolescence.
Conducting interviews within a private room in a hos -
pital environment may have meant that participants
did not feel as comfortable to discuss their experiences
as they may have done in a more neutral location or in
their own homes. It is also possible that the position of
the researcher as a registrar in obstetrics and gynaecol -
ogy was known to the participants and this may have
influenced their responses during the interviews. How -
ever, participants appeared to be sufficiently comfort -
able to share in-depth thoughts and reflections about
their experiences, as illustrated in the verbatim quota -
tions included. The identify of BK as both clinician and
researcher may also have influenced his interpretations
during data collection and data analysis, although this
was anticipated by the research team and mitigations
put in place, as described in the Methods section of the
paper.
Implications and future research
At present, there is no agreed definition for what con -
stitutes ‘delay’ to diagnosis of endometriosis in terms
of timeframe. Consensus should be sought from clini -
cians, patients and public involvement and other relevant
stakeholders to clearly define delay to diagnosis. Further
qualitative research to explore the delays to diagnosis in
non-Caucasian populations should be considered, a rec -
ommendation supported by the findings of a pilot cross-
sectional survey by Manderville et al. [27] in which black
women with endometriosis identified high levels of per -
ceived stigma and discrimination when interacting with
the healthcare system.
Crucial to the process of diagnosis is the moment of
vulnerability when a woman recognises their bodily
experiences as abnormal and seeks medical attention
for the first time. This is a critical moment, in which
the clinician can have a major influence on the progres -
sion of or delay to diagnosis. It is vital, therefore, that
clinicians recognise and are aware of this influential
moment and the impact that they can have on a wom -
an’s propensity to seek medical help and consequently
any delay to diagnosis. Taking time to build rapport
and actively listen to women will encourage them to
disclose their symptoms, even if initially embarrassing,
while adopting an holistic approach will allow them to
express the impact of their symptoms on the quality of
their life, thereby providing the clinician with greater
insight to inform differential diagnosis and further
investigation. This open approach to communication
could also be adopted in the workplace, with aware -
ness of endometriosis and the considerable and unpre -
dictable impact it can have on women promoted with
employers to enable them to offer appropriate support
and adjustment in the working environment. Whilst
menstrual education has been introduced to schools in
England, further interventions are required to educate
young people and schools about normal menstruation
and differentiating it from abnormal.
The findings from this study help to illustrate that a
woman’s first medical consultation can negatively influ -
ence her future health-seeking behaviour if she per -
ceives healthcare professionals to be dismissive. It is
therefore vital that primary care clinicians are aware
of the importance of the ‘first consultation’ during
which women may present with signs and symptoms
of endometriosis. Clinicians have an important role in
helping women to recognise the signs and symptoms
of endometriosis using appropriate language and sup -
portive resources. It is also important for clinicians in
particular to have an awareness of symptom normalisa -
tion and use a biopsychosocial approach to medical his -
tory taking with women with suspected endometriosis.
Whilst there is a role for self-management in patients
with endometriosis [34], more supported and engaging
strategies could be developed.
Conclusions
Using CGT we were able to explore how women’s expe -
riences of endometriosis are influenced by the contexts
through which they oscillate in their journey to diagno -
sis of endometriosis, influenced by a complex interplay
of relational power, self-perception, recognition of risk
and investigating behaviour. The journey to diagnosis is
multifactorial and requires sensitivity, understanding and
a commitment to listen and value women’s experiences
within the clinical consultation to ensure timely and
appropriate investigation and management.
Page 14 of 15Karavadra et al. BMC Women’s Health (2025) 25:319
Supplementary Information
The online version contains supplementary material available at https:// doi.
org/ 10. 1186/ s12905- 025- 03869-y.
Supplementary Material 1.
Acknowledgements
We thank all the participants who kindly offered their time in participating in
the study. We would also like to thank Dr Andrea Stockl who provided advice
on the initial design of the study.
Author contributions
BK conceived the study, obtained ethical approval and led the study design,
conduct, analysis and manuscript writing. GT was involved in the design,
analysis of findings and manuscript writing. JS and EPM were involved in study
design and manuscript writing. All authors approved the final version of the
manuscript.
Funding
This research received no specific grant from any funding agency in the pub-
lic, commercial, or not-for-profit sectors.
Data availability
The datasets used and/or analysed during the current study are available from
the corresponding author on reasonable request.
Declarations
Ethics approval and consent to participate
Our study was approved by the London-Surrey Borders Research Ethics
Committee via the Integrated Research Application System (IRAS) (approval
no. 223380). All participants provided written informed consent prior to enrol-
ment in the study, and this was obtained by BK. This study was conducted in
accordance with the ethical principles outlined in the Declaration of Helsinki.
Consent for publication
Not applicable.
Competing interests
The authors declare that they have no competing interests.
Received: 29 March 2025 Accepted: 17 June 2025
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