Endometriosis Online Communities: A Quantitative Analysis
This study used topic modeling and machine learning to analyze two online endometriosis communities, finding users discuss symptoms, appointments, and seek empathy while seeking experiential knowledge and emotional connections.
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This paper analyzes two endometriosis online health communities, r/Endo and r/endometriosis, using topic modeling and supervised machine learning to link post subject matter (“topics”) and mentioned roles/relationships (“personas”) with the type of support sought (“intent”). Posts most often discussed medical stories, medical appointments, sharing symptoms, menstruation, and empathy; notably, in posts about medical appointments, users were more likely to mention the online communities than medical professionals, and medical professionals were the least likely persona associated with empathy. The authors also found that posts mentioning partner or family focused on life issues, especially fertility, and that users sought experiential treatment and healthcare process knowledge alongside venting and emotional connection. The paper’s major limitation is that it is based on content posted in these specific communities rather than a representative sample of all endometriosis patients. This paper is centrally about endometriosis — it quantitatively characterizes what people discuss and what kinds of support they seek in endometriosis online communities.
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