AN OVERVIEW OF THE IMPACT OF SOCIAL SUPPORT ON NURSE BURN OUT IN HOSPITALS

ABSTRACT Introduction The nursing profession is one of the most difficult and stressful occupations. Nurses have a great responsibility in providing health care to clients, which often involves emotional, complex, and high-risk situations. Social support is emotional, informational and practical assistance provided by individuals or groups to others in certain situations. Burnout syndrome is a chronic stress condition that affects many individuals including nurses. This condition often arises as a result of excessive workload, high physical and emotional demands and imbalance between work and personal life plus the occurrence of a global pandemic. Method The author used the literature review method by searching for references via the internet. The literature search used Sciencedirect, Pubmed, and Medline and Google Scholar with keywords in English: “social support”, “burnout”. The inclusion criteria in this research were articles that discussed social support on burnout, were in English, published in the last 5 years (2018-2023), explored in the article was the influence of social support on burnout, and a comprehensive examination of the full article is provided. Exclusion criteria were articles that did not discuss social support on burnout. Result From the literature search, it was obtained 16 journal articles that were relevant with the research objectives. Conclusion Social support has an important role as a protective factor that can reduce the risk of burnout in individuals, especially among professionals or workers who experience high workloads. Good social support can provide the emotional, instrumental, and informational resources needed to cope with daily stress and pressure. Suggestion Social support can be considered a form of “natural protection” against burnout, and efforts to strengthen social support networks can be an effective strategy in preventing and coping burnout at various levels of life and professions.