Workplace Stress Among Young Retail Workers: A Systematic Review of Causes, Consequences, and Coping Strategies

This analysis examines the multifaceted nature of workplace stress, with particular emphasis on its impact on young workers in contemporary professional environments. The research demonstrates that workplace stress manifests as a complex interplay of psychological, physiological, and organisational factors, necessitating a holistic approach to its understanding and management. The study highlights the unique challenges faced by young workers, including the integration of professional and personal spheres amid unprecedented digital pressures. Through examination of the retail service sector, the research identifies inherent paradoxes in modern work environments that contribute to employee stress. The analysis reveals the critical importance of comprehensive organisational responses, including flexible working arrangements and supportive cultural frameworks. The distinction between eustress and negative stress emerges as a crucial consideration in developing nuanced management strategies. The findings emphasise the necessity of collective responsibility in stress management, with particular focus on leadership engagement and generational considerations. This research contributes to the broader discourse on workplace wellbeing and organisational success, suggesting that effective stress management requires sophisticated, multi-level approaches that address both individual and systemic factors.