Integrating ART Adherence Support Technologies in the Care of Pregnant and Postpartum Women With HIV: A Qualitative Study | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Integrating ART Adherence Support Technologies in the Care of Pregnant and Postpartum Women With HIV: A Qualitative Study Sara Rendell, Harald Schmidt, Rebecca Neergaard, Hervette Nkwihoreze, and 7 more This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-1303784/v1 This work is licensed under a CC BY 4.0 License Status: Under Review Version 1 posted 6 You are reading this latest preprint version Abstract Background: We have a limited understanding on how to best integrate technologies to support antiretroviral therapy (ART) adherence in routine HIV care. Methods: We conducted semi-structured interviews with multidisciplinary providers caring for pregnant and postpartum women with HIV and asked providers about their perspectives on utilising adherence support technologies such as text messages, video check-ins with providers or automated with facial recognition for directly-observed-therapy, signaling pill bottle, and signaling pill to support ART adherence. Each approach generated an adherence report. The interview instrument was guided by the Consolidated Framework for Implementation Research and included questions on the implementation climate, barriers and facilitators to the clinical integration of the adherence approach and strategies that could be used to maximize this integration. The order of adherence support technologies was randomized to minimize bias. We used a modified grounded theory to develop the coding structure and two coders applied the codebook to the transcripts after establishing strong inter-rater reliability with 20% of interviews (kappa = 0.82). Results : Between March and December 2020, we conducted 26 in-depth, semi-structured interviews with providers who weighed several factors when considering each approach, including the approach’s effect on patient-provider interaction in and outside of the clinic visit, timing for and duration of the approach’s utility, threat of disclosing status, and added burden to providers (e.g., needing to act on generated information) or to patients (e.g., needing to hide the signaling pills, responding to text messages). Providers’ most preferred approach was text-messages, and the least preferred was the signaling pill. Barriers to acceptability varied by approach and included perceived surveillance, violation of privacy, added time demand for providers, potential inaccuracy of the adherence data generated, and negative impact on the patient-provider relationship, particularly if the approach was perceived as coercive. Payers anticipated regulatory hurdles with unfamiliar approaches, particularly the signaling pill and signaling pill bottle. Facilitators included strengthened therapeutic alliance, predictable reminder mechanisms, and options for customization according to patient preference. Conclusions: Our study elucidates barriers and facilitators to integrating technology-based adherence support approaches in clinical care to support adherence of pregnant and postpartum women with HIV. Adherence HIV care continuum Pregnancy Postpartum Period Anti-Retroviral Agents (ARV) Implementation science Contributions To The Literature Health care providers’ perspectives are crucial to inform the successful implementation of evidence-based approaches. Technology-based approaches that support adherence to antiretroviral therapy (ART) offer objective measures of ART adherence during pregnancy and the postpartum period, when many women experience HIV treatment interruption. Providers identified numerous barriers, including the threat of compromising the patient-provider relationship, and facilitators, including accessibility to patients and opportunities for more contact with the multidisciplinary team. These findings reveal barriers and facilitators of each approach and clarify how, when, and why providers might utilize each approach to improve the care of pregnant and postpartum women with HIV. Background Antiretroviral therapy (ART) is an evidence-based practice that halts progression of maternal HIV and reduces the risk of perinatal transmission. Adherence is often suboptimal, especially in the postpartum period, and currently interventions aiming at supporting ART adherence for women with HIV in the perinatal period are lacking [ 1 ]. Technology-based adherence support approaches are attractive because they use automated mechanisms to increase accuracy of adherence patterns and thus, can facilitate provider-patient discussions around ART adherence. In addition, they can be combined with other effective strategies, including peer support and case management, to identify and address barriers to ART adherence. Examples of technology-based adherence support approaches include text message reminders, video calls with providers, automated video check-ins, electronic pill bottles that send signals when containers are opened, and pills with embedded sensors [ 2 – 6 ]. Barriers and facilitators to their integration in clinical care have not been well described and are needed to enable provider teams to support patients struggling with ART adherence. We used the Consolidated Framework for Implementation Research (CFIR) to elucidate perspectives of HIV providers and information about how each approach is situated within existing workflows and systems [ 7 – 8 ], that can inform the implementation of adherence support approaches in clinical practice. Within the CFIR, key domains include: 1) intervention characteristics (i.e., characteristics of each adherence support approach); (2) outer setting (i.e., the economic, political, and social context within which an organization exists); (3) inner setting (i.e., the structural and cultural climate through which an implementation process proceeds); (4) characteristics of staff involved in implementation; and (5) the implementation process [ 7 ]. Provider perspectives are crucial to the successful implementation of adherence support approaches as provider buy-in is needed for the successful uptake of these approaches [ 9 – 10 ]. To date, few studies have elicited the attitudes of providers who care for pregnant or postpartum women with HIV regarding technology-based adherence approaches, even though these providers decide about the implementation of various adherence supports for their patients [ 12 – 14 ]. The current study aimed to address this gap in the literature and reduce the gap between research and practice by weighting the pros and cons of each approach and discussing ways in which these approaches can be integrated in clinical care. Methods We conducted semi-structured interviews with multi-disciplinary providers as part of an ongoing multi-site study testing a peer-led behavioral intervention to improve adherence and retention in care for pregnant and postpartum women with HIV (15). They included members of a comprehensive care team providing obstetric and HIV care and services to this patient population (advanced practice providers (APP), registered nurses (RN), perinatal case managers and HIV-specialized physicians, including OB/GYNs). For this study, the term “providers” refers to the range of healthcare professionals providing care and services to pregnant/postpartum women with HIV, not only physicians. In keeping with CFIR which considers a diversity of perspectives for the implementation of interventions, we also interviewed health payers (insurers) with a senior role in benefit design (patient interviews are ongoing as of this writing). Study sites were in four cities with high HIV infection prevalence: Philadelphia, PA, Washington DC, Atlanta, GA and Birmingham, AL. We recruited providers from clinics funded by the Health Resources and Services Administration’s Ryan White Comprehensive AIDS Resources Emergency Act. The University of Pennsylvania Institutional Review Board approved the study (protocol number: 842757), and written informed consent was obtained from all study participants. To avoid conflicts with clinical responsibilities, interviews were scheduled according to each participant’s availability over a ten-month period, from March through December of 2020. Recruitment We identified providers and payers through purposive sampling to target a variety of perspectives at each site. Clinical directors identified most experienced staff members who were then invited to participate in the study by a research specialist from the Mixed Methods Research Lab (MMRL) at the University of Pennsylvania. Participants were also asked to recommend colleagues of good fit for the project, who were then contacted for an interview. Recruitment stopped after we met target numbers for each category (physician, APP, RN, case manager, and payer) and if saturation of themes based on barriers and facilitators mentioned across each approach was met, with a goal of a minimum of 25 provider interviews. Study Instrument The study collaborators designed a survey instrument in collaboration with an MMRL specialist drawing on the CFIR [ 7 – 8 ] and the Structural Vulnerability Assessment Tool which elucidates the pathways through which specific local hierarchies and broader sets of power relationships influence health [ 16 ]. Specialists in instrument design, interviewing, and qualitative analysis at the MMRL then piloted the survey instrument with participants and made minor adjustments to the instrument based on relevance and clarity of each question. The final interview instrument included 36 questions grouped into several themes relevant to the implementation climate including: narratives for non-adherence, perceptions about monitoring and tracking adherence, barriers and facilitators regarding the five adherence support approaches (namely, text message reminders, video check-ins with providers for directly observed therapy, automated video check-in with facial and pill recognition for directly observed therapy, a signaling pill bottle, or a signaling pill), accompanied by a one-page visualization of each support approach (Table 1 ). Each approach was paired with adherence record keeping, done automatically or manually based on the approach. Table 1 Adherence Support Approaches Adherence Approach Description Signaling Pill Smartphone app reminds patients when it is time to take their pill. Each pill is fitted with a sensor and when it reaches the stomach, the sensor sends a signal to a computer system. The computer system records whether and when the pill was taken, and adherence records can be automatically shared with others. Signaling Pill Bottle Pill bottle flashes light when it is time for the patient to take their pill. When the cap is removed, the pill bottle lid automatically sends a message to a computer system. The computer system records whether and when a pill bottle was opened, and adherence records can be automatically shared with others. Video Check with Provider A provider calls and observes patient taking their pill via smartphone or computer, using a video platform such as FaceTime or Skype. The provider records whether and when a pill was taken, and adherence records can be manually shared with others. Automated Video Check A computer program with facial and pill recognition ability calls the patient on their smartphone or computer. The computer program watches the patient take their pill and records whether and when a pill was taken. Adherence records can be automatically shared with others. Text Messages Provider reminds patient it is time to take their pill via text message. The patient takes their pill and responds, reporting whether and when they took their medication. Adherence records can be shared with others. Table 2 Interview Participant Characteristics Role Number Percentage Physician 8 30.8% Nurse Practitioner 1 3.8% Nurse 4 † 15.4% Case Manager 10 38.5% Insurer (Payer) 3 † 11.5% Total 26 Years of experience in HIV care Number Percentage 0-5 5 21.7% 6-10 4 17.4% 11 or more 14 60.9% Total 23 † Experience in Ryan White clinics (years) Number Percentage 0-5 4 17.4% 6-10 6 26.1% 11 or more 10 43.5% NA 3 13.0% Total 23 † Experience with peripartum women (years) Number Percentage 0-5 6 26.1% 6-10 6 26.1% 11 or more 10 43.5% NA 1 4.3% Total 23 † Self-identified Gender Number Percentage Male 2 8.7% Female 20 86.9% Other 1 4.3% Total 23 † Self-Identified Race/Ethnicity Number Percentage Asian 2 8.7% Black or African American 8 34.8% Hispanic or Latinx 1 4.3% White 11 47.8% NA 1 4.3% Total 23 † Age Number Percentage 20-39 7 30.4% 40-59 13 56.5% 60+ 2 8.7% NA 1 4.3% Total 23 † Legend of table: † There were 3 insurers interviewed for the study, however 2 of the 3 insurers did not complete the demographic survey. Similarly, 4 RNs were interviewed however, 1 RN did not complete the demographic survey. The order in which approaches were presented and providers were asked about these approaches was randomized to minimize inadvertently influencing the conversation in favor of or against an approach. We left it to providers to determine the hypothetical frequency of use for each approach based on their clinic’s capacity to enable further characterization of the implementation climate. After completing interviews, providers were invited to participate in a brief demographic survey. Data Analysis NVivo 12 Plus was used for coding of interview transcripts [ 17 ]. Using a modified grounded theory for content analysis, we developed a codebook to closely match common themes identified in the interviews. Study team members reviewed and discussed the codebook at coding meetings and refined it using an iterative process, that included coding to question, theme generation, and subsequent coding to theme. Two coders from the MMRL then applied the resulting codebook and established strong inter-rater reliability with 20% of interviews (kappa = 0.82). The remaining interviews were divided between reviewers and coded independently. A table summarizing provider perspectives (Table 3 ) was generated from coded interviews by identifying where codes for each adherence support measure overlapped with reflections on them, including manual counts of frequency of appearance of each idea in interview transcripts. Table 3 Overview of Provider Perceptions of Adherence Support Approaches Effect on Patient-Provider Relationship Effect on Provider Workflow Threat of Status Disclosure Access and Ability Suggestions for Customization Text Message Facilitator : patient can form a relationship with provider they text with (1) ‡ Barrier : fear of becoming a nuisance to patients after repeated messages (1) Facilitator : can automate (1) and gives providers access to adherence data (1) Barrier : burdens providers to text many patients at all hours (5) Facilitator : offers more privacy than call options (2) Barrier : risk of disclosure for patients with friends/family who have access to their phone (4) Facilitator : the majority of patients have the ability to text (9) Barrier : some patients lack a phone or have limited texting ability (2) Personalize the text message (2) Combine with the signaling pill box (1) Use to help patients start a routine and then stop (3) Video Check with Provider Facilitator : gives the patient the chance to develop a close relationship with provider(12) Barrier : patient may feel uncomfortable being watched (1) Facilitator : NA Barrier : a lot of work for provider to call all patients every day to watch them take their pills (9) Facilitator : NA Barrier : may create problems if patient is around others who are not aware of HIV status at time of video call (5) Facilitator : NA Barrier : patient needs to have and understand the technology necessary for video calls (4) Valuable at particular times in pregnancy (2) Use this for limited period while patient is developing a routine (3) Assure the person calling has a relationship with the patient (1) Train patients to use the technology (1) Automated Video Check Facilitator : NA Barrier : lack of opportunity to connect with provider (4) Facilitator : requires less labor and money, but gives the same amount of adherence data (7) Barrier : NA Facilitator : NA Barrier : may create problems if patient is around others who are not aware of HIV status at time of video call (1) Facilitator : NA Barrier : patient needs to have and understand technology necessary for video calls (4) Tailor interaction to the patient and change it regularly to retain engagement (1) Calls start with a provider and transition to automated over time (1) Signaling Pill Bottle Facilitator : patient can be proud to show adherence record to provider (1) Barrier : signaling distrust by tracking adherence (1) Facilitator : little work for providers to do with this intervention (2) Barrier : someone needs to organize data (1) Facilitator : NA Barrier : flashing light can attract unwanted attention to medication (9) Facilitator : method of getting and taking pills does not change (1) Barrier : NA Have someone call the patient if pill cap isn’t opened (2) Have a second reminder if pill cap isn’t opened (1) Send a text message along with the reminder light (2) Signaling Pill Facilitator : patient gets additional support without having to reach out for it (1) Barrier : signaling distrust by tracking adherence (2) Facilitator : tech does the work of checking up on patients for the provider (2) Barrier : someone needs to monitor adherence data (1) Facilitator : NA Barrier : concerns about using tracking device being tied to HIV status (2) Facilitator : NA Barrier : need a smart phone and comfort with technology of intervention (2) Only useful for a short period of time (1) Legend of table: ‡ numbers in parentheses represent number of providers who explicitly mentioned each factor; NA signifies not applicable as none were mentioned Results Provider characteristics are presented in Table 2. Providers were primarily female (87%), and from diverse disciplines a majority of whom (78.3%) had six or more years of experience in HIV care. Inner Setting for Adherence Support Approaches Providers weighed the effect of a particular approach on patient-provider interactions in and outside of the clinic visit and the possible added burden to providers or clinic staff, including having to act on information once it was known. Providers also thought that added burdens could extend to patients; for example, patients might need to store the signaling pills in a new location as the signal emitted might attract unwanted attention for individuals who have not disclosed their status. Patients might also feel that they are expected to respond to text messages. Several providers described that having a low number of patients who are pregnant or postpartum, compared to the larger clinic volume, could serve as a facilitator to the integration of a new technology for this population, by reducing the overall time burden required to respond to output. Others remarked that the data provided by these approaches could easily be integrated on an existing electronic health record (EHR) and to other EHR-based initiatives they had adopted to assess practice-wide adherence metrics. Providers across sites consistently described human effort and burden (time and tasks) as key factors they would weigh in when considering which adherence support approach to select. Outer Setting for Adherence Support Approaches Providers situated adherence among many challenges their patients navigate, including housing instability, food insecurity, and legal difficulties. “I have not found adherence itself to be the major problem, but more the steps before it. […]” (Physician). One payer with prior experience as a HIV physician described housing as the “ fifth vital sign .” Discrimination and hardship based on race, immigration status, and socioeconomic status were cited as consistent contributors to nonadherence. Payers understood adherence as subject to rapid changes: “ Somebody can be completely 100% adherent for six months and then things can happen in their lives that drop off”(Payer). Case managers observed that adherence declines when patients lack the basic security of stable shelter, and ability to pay bills and feed oneself and one’s family: “It’s usually not a medication access thing. It's, ‘Oh, I take the medication, and I need to eat with it, but I didn't have any food, so I missed the med because I didn't have any food’” (Case Manager). For providers, connection to care was inextricable from medication adherence. Actions taken to identify and ameliorate the upstream, outer context causes for non-adherence were understood by providers to be intrinsic to, rather than separate from, their clinical responsibilities. Providers tended to view “human connection” as integral to identifying such factors and to developing collaborative plans to address them. Providers consistently identified the postpartum period as particularly challenging for retention in care and ART adherence, citing comparatively fewer resources available than during pregnancy, as one physician put it, “there is loss of insurance, pregnancy [coverage],, and sometimes their source of payment for the medication changes.” Dominant external setting themes in provider explanations for declining adherence postpartum included increased financial, cognitive and physical demands in the setting of sometimes loosing access to financial supports available during pregnancy; direct competition between care for self and care for newborn; declining risk of avoiding perinatal transmission; and postpartum depression. Providers did not view technology-based approaches as a solution to addressing social determinants but as one of many tools that could be used to better support women’s ART adherence in the postpartum period. Intervention Characteristics and Implementation Process Providers explicitly prioritized approaches that they felt would enhance patients’ overall wellness and promote patient-provider trust. Text messaging was the most popular approach because it was familiar to providers, easily accessible to patients, and could enhance patient-provider relationships. The text message approach was also perceived as less invasive compared with other approaches. There were greater concerns about privacy and surveillance for the signaling pill, signaling pill bottle, video check with provider, and automated video check. Table 3 provides an overview of associations providers made between adherence support approaches and factors they deemed important. The most consistently cited facilitators were enhancing patient-provider relationship, predictable reminder mechanisms, and options for customization based on patient preference. Payers anticipated regulatory hurdles with unfamiliar approaches, particularly the signaling pill and signaling pill bottle. Below, we discuss barriers and facilitators to each approach in detail and strategies that can be used to integrate use of the approach in clinical care. Text Messages Providers saw text reminders as an opportunity to develop better and more frequent interactions with patients. They believed text message reminders and report could be helpful for most patients, as most have text-capable devices, check them frequently, and know how to text. Providers presumed younger patients would text more often and more seamlessly utilize the intervention. Many providers had successfully used text messages to contact their patients in the past. Barriers included the ease of ignoring a text message or responding dishonestly which were seen as a diminishing return for investment. The frequency of text messages was also concern. One physician shared, “my general experience is that after two-to-four weeks, they began to ignore [text reminders]. You never want to get to that place that the patient is now avoiding the interaction.” Providers expressed concerns about HIV status disclosure through a text message, especially if a patient shared a phone. Several case managers described how even a discrete message could become “ a potential outing for that patient” (Case Manager). Providers suggested that customizing reminder texts could resolve issues around disclosure, potentially facilitating use of the approach. Video Check with Providers Facilitators to this approach included a sense that video checks could improve the therapeutic alliance, as a “social approach” seen to enable “human connection”, a factor thought to mitigate outer context barriers providers emphasized. Providers framed the video check as best for patients who enjoy person-to-person contact. Providers suggested newly diagnosed patients, patients switching medications, and postpartum women for this approach. Overall, providers conceptualized video calls as a temporary tool for establishing or strengthening an adherence routine. Barriers to this intervention included high demand on providers, requirement of video-calling capable devices, and the possibility of becoming cumbersome to patients: “It would take a lot of time and a lot of resources to make sure that patients have access to a smartphone and can Skype or FaceTime” (Case Manager). Providers feared a video call would make patients feel invaded: “With our population with the stigma and all of it, I don't think that'll work because [if] somebody is watching [a patient take a pill], the [patient] probably will feel violated” (Case Manager). Automated Video Check Providers were less enthusiastic about the automated video check, and few thought it would appeal to patients. Barriers included perceiving this option as a less personalized approach and one whose facial recognition technology risked patient discomfort. Generally, providers felt the automated call incurred the same effort of a live video call without the benefits of human connection with a provider. “This method doesn't offer any of the support that the video potentially could. The video that we usually do is like a quick check in. "How are you feeling? Are you ready to take your pills today? Great, let's take it. Oh, you did such a good job." There's a positive reinforcement as opposed to a video just recording.” (Physician) However, some thought it might help non-adherent patients who found personal contact burdensome. Providers viewed the automated video call as less resource-intensive for providers and less intrusive for patients and saw it as a possible method for stepping down from personal contacts. Signaling Pill Bottle Facilitators to this approach included an appreciation of the novelty of this visual reminder (e.g., remarking that a blinking pill bottle was an unheard of and exciting way to help patients remember whether they had taken their medications on a given day) and a sense that it would not disrupt routines for picking up and taking pills, even though it could change how patients store pills. However, providers remarked that flashing pill bottles are not discreet for those trying to keep their status private who, for example, conceal their pills in a vitamin bottle. “Anything that would draw attention to the medication would be something they would want to avoid” (Physician). In addition to disclosure concerns, providers noted that the signaling pill bottle could be ineffective for patients who do not store their pills in the original prescription bottle or in a visible location (for example, keeping pills in a pill organizer or drawer). One physician worried the signaling bottle could communicate an “ assumption that you don't trust the patient being able to take their meds without being monitored.” The most common concern among providers was that the data from the signaling pill bottle could be misleading if a patient opened the bottle but did not take their pill. Signaling Pill Many providers thought patients would dislike swallowing a sensor due to feelings of being watched or having their privacy invaded. Additionally, some providers worried that relying on the signaling pill rather than patient report to assess adherence could threaten the patient-provider relationship. “In some ways, it’s signaling a lack of trust to the patient” (Case Manager). Providers believed the signaling pill would be ideal for patients who were chronically non-adherent and dishonest in reporting missed pills, though they speculated those patients would not accept the approach. Facilitators included an appreciation of the accuracy of information from the signaling pill, even if few expressed willingness to use it. Mixed reactions to detailed record keeping on medication adherence Overall, providers differentiated supporting from verifying adherence, despite the potential for each approach to combine both functions. When asked whether they would like a detailed report of whether and when their patients take their medications, providers offered mixed responses. A plurality of providers (N=12/26) speculated that information would be “ a nice tool ” or could enable them to locate specific causes for missed doses. One provider felt positively about this option but added, “ I’d definitely question how that information is collected and the validity and the [re]liability […]” (RN). Others thought a detailed report would contribute little to their preexisting clinical practice. Overall, providers emphasized that having data does not lead directly to having the resources and capacity to address the problem(s) the data reveal. Discussion Provider perspectives on implementation of adherence support technologies for pregnant and postpartum women with HIV included an explicit focus on how to best care for each patient, noting heterogeneity in social, economic, and structural vulnerabilities, that could influence adoption of each approach. While providers perceived opportunities for each of the approaches, they consistently expressed concern about possible detrimental effects: the most frequently cited barrier was the threat of compromising the patient-provider relationship and the most consistently mentioned facilitators were perceived accessibility to patients and the opportunity to forge more contact with the multidisciplinary team. Provider effort and added burdens on patients, and care team members were strong considerations informing the feasibility of integrating each approach within clinical care. Past experiences with the approach positively influenced acceptability to providers, which partially explains why text messaging was the preferred approach. Additionally, familiarity with an analogous approach positively influenced feasibility as providers considered scenarios by which the data generated could be integrated in the EHR. These results indicate that adherence support approaches can be effective tools to enhance ART adherence if they are customized to the needs of patients; adapted to clinic resources, and strategies to address barriers to their integration in clinical care are used. In our study, providers emphasized outer setting factors influencing adherence, including housing instability and discrimination. Such an emphasis is consistent with scientific evidence that has established the significant influence of such factors on women’s HIV self-management [ 18 – 20 ]. Automated systems cannot address structural barriers by themselves but do present opportunities for task-shifting which could free time providers spend on adherence assessment during patient encounters to be instead devoted to addressing barriers to ART adherence [ 21 ]. However, in the current study, providers tended to more frequently anticipate that these approaches would increase workload, unless the approach was integrated with an existing data management system or adapted to address patient preferences, including frequency of contact and preservation of privacy. One recent study assessing provider perceptions of a mobile messaging intervention designed to encourage patients to remain in care found that health care providers tended to balance considerations of practicality and added workload with potential to improve patient-provider relations and weighed the latter more heavily [ 21 ]. Provider weighting was again consistent with scientific evidence revealing that positive relationships with providers and clinic staff facilitate retention in care for patients with HIV [ 22 ]. Our study has several limitations. Because it is descriptive in nature, it does not establish causal associations or describe the relative likelihood of providers to using a specific approach. Though the order in which adherence supports were discussed was randomized, the ordering may nonetheless have inadvertently influenced perspectives about their relative value. The interviews were conducted during the first few months of the COVID-19 pandemic, and provider perspectives may have reflected pandemic-related changes in clinical practice since the time of the interviews. This study included the perspectives diverse providers across four cities where HIV infection remains disproportionally high among Black and Hispanic/Latinae women. Our findings contribute to the literature by describing barriers and facilitators of each technology-based approach and clarify how, when, and why each approach might be utilized by a provider in clinical practices to improve the care of pregnant and postpartum women with HIV. Conclusions The findings of this study reveal barriers and facilitators of each technology-based approach and clarify how, when, and why each approach might be utilized by a provider in clinical practices to improve the care of pregnant and postpartum women with HIV. Although providers readily identified practical utility of each approach, they cited numerous barriers to use, including the threat of compromising the patient-provider relationship, and facilitators, including perceived accessibility to patients and the opportunity to forge more contact with the multidisciplinary team. The successful implementation of adherence support approaches requires emphasis on the provider-patient relationship, as well as concomitant structural, interpersonal, and intrapersonal difficulties patients balance with adherence to ART. Future research should integrate provider and patient perspectives on the proliferating approaches to HIV adherence support, provide quantitative assessment of factors that inform provider receptivity to various approaches, and broaden to include complementary approaches to improving outcomes for chronic conditions that often co-occur for people with HIV [ 23 ]. Abbreviations APP: advanced practice provider ART: antiretroviral therapy CFIR: Consolidated Framework for Implementation Research HIV: Human Immunodeficiency Virus MMRL: Mixed Methods Research Lab PrEP: pre-exposure prophylaxis RN: registered nurse Declarations Ethics approval and consent to participate The University of Pennsylvania Institutional Review Board approved the study (protocol number: 842757), and written informed consent was obtained from all study participants . Consent for publication not applicable Availability of data and materials The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request. Competing interests RKS is the recipient of a Gilead Investigator Sponsored Research award, managed by MedStar Health Research Institute. All other authors declare that they have no competing interests or relevant financial interests to disclose. Funding Research reported in this publication was supported by the National Institute on Minority Health and Health Disparities of the National Institutes of Health (NIH) under Award Number R01MD013558 (parent grant) and by an administrative supplement from the Office of Research on Women’s Health R01MD013558-02S1. Disclaimer: The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH. Authors’ contributions Conceptualization: FMM, HS, RN, SR, SS; Methodology: FMM, HS, RN, SR, WRS, ZB; Data curation: RN, ZB; Project Administration: HN, RN, ZB; Formal analysis and investigation: FMM, HS, SR, RN, ZB; Funding acquisition: FMM, HS; Validation: RKS, AIR, ANS; Supervision: FMM; Writing - original draft preparation: SR; All authors contributed reviewed and edited manuscript drafts including the final draft of the manuscript. Acknowledgements not applicable References Momplaisir FM, Storm DS, Nkwihoreze H, Jayeola O, Jemmott JB. 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Murray, M.C.M., O’Shaughnessy, S., Smillie, K. et al. Health care providers' perspectives on a weekly text-messaging intervention to engage HIV-positive persons in care (WelTel BC1). AIDS Behav. 2015 Oct;19(10):1875-87. doi: 10.1007/s10461-015-1151-6. PMID: 26297567. Abel E, Painter L. Factors that influence adherence to HIV medications: perceptions of women and health care providers. J Assoc Nurses AIDS Care. 2003 Jul-Aug;14(4):61-9. doi: 10.1177/1055329003252879. PMID: 12953613. Rivero-Méndez M, Dawson-Rose CS, Solís-Báez SS. A Qualitative Study of Providers' Perception of Adherence of Women Living with HIV/AIDS in Puerto Rico. Qual Rep. 2010 Mar 1;15(2):232-251. PMID: 21243076; PMCID: PMC3020787. A Peer-Led Intervention to Improve Postpartum Retention in HIV Care available at: https://www.clinicaltrials.gov/ct2/show/NCT04168008?term=momplaisir&recrs=ab&cond=hiv&draw=2&rank=1. Last accessed 14 April 2021. Bourgois P, Holmes SM, Sue K, Quesada J. Structural Vulnerability: Operationalizing the Concept to Address Health Disparities in Clinical Care. Acad Med. 2017 Mar;92(3):299-307. doi: 10.1097/ACM.0000000000001294. PMID: 27415443; PMCID: PMC5233668. Edhlund B, McDougall A. NVivo 12 essentials. Form & Kunskap AB 2019. Webel AR, Cuca Y, Okonsky JG, Asher AK, Kaihura A, Salata RA. The impact of social context on self-management in women living with HIV. Soc Sci Med. 2013 Jun;87:147-54. doi: 10.1016/j.socscimed.2013.03.037. Epub 2013 Apr 3. PMID: 23631790; PMCID: PMC3656470. de Los Rios P, Okoli C, Punekar Y, Allan B, Muchenje M, Castellanos E, et al. Prevalence, determinants, and impact of suboptimal adherence to HIV medication in 25 countries. Prev Med. 2020 Oct;139:106182. doi: 10.1016/j.ypmed.2020.106182. Epub 2020 Jun 25. PMID: 32593732. Fagbami O, Oluwasanjo A, Fitzpatrick C, Fairchild R, Shin A, Donato A. Factors Supporting and Inhibiting Adherence to HIV Medication Regimen in Women: A Qualitative Analysis of Patient Interviews. Open AIDS J. 2015 May 15;9:45-50. doi: 10.2174/1874613601509010045. PMID: 26157537; PMCID: PMC4483537. Simoni, J.M., Huh, D; Frick, P.A., Pearson, C.R., Andrasik, M.P., Dunbar, P.J., et al. Peer support and pager messaging to promote antiretroviral modifying therapy in Seattle: a randomized controlled trial. J Acquir Immune Defic Syndr. 2009 Dec 1;52(4):465-473. doi: 10.1097/qai.0b013e3181b9300c. PMID: 19911481; PMCID: PMC2795576. Yehia, B.R., Stewart, L., Momplaisir, F. et al. Barriers and facilitators to patient retention in HIV care. BMC Infect Dis 15, 246 (2015). doi: 10.1186/s12879-015-0990-0 . PMID: 26123158 PMCID: PMC4485864 Choudhry NK, Isaac T, Lauffenburger JC, Gopalakrishnan C, Lee M, Vachon A, et al. Effect of a Remotely Delivered Tailored Multicomponent Approach to Enhance Medication Taking for Patients With Hyperlipidemia, Hypertension, and Diabetes: The STIC2IT Cluster Randomized Clinical Trial. JAMA Intern Med. 2018 Sep 1;178(9):1182-1189. doi: 10.1001/jamainternmed.2018.3189. PMID: 30083727; PMCID: PMC6142966. Cite Share Download PDF Status: Under Review Version 1 posted Reviews received at journal 31 Mar, 2022 Reviewers invited by journal 31 Mar, 2022 Editor assigned by journal 31 Jan, 2022 Submission checks completed at journal 30 Jan, 2022 Editor invited by journal 30 Jan, 2022 First submitted to journal 27 Jan, 2022 You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. 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Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-1303784","acceptedTermsAndConditions":true,"allowDirectSubmit":false,"archivedVersions":[],"articleType":"Research","associatedPublications":[],"authors":[{"id":83148525,"identity":"c5f5ed45-58d7-455e-9b8f-cb3b1b33a411","order_by":0,"name":"Sara Rendell","email":"data:image/png;base64,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","orcid":"https://orcid.org/0000-0002-8201-4793","institution":"University of Pennsylvania Perelman School of Medicine","correspondingAuthor":true,"submittingAuthor":false,"prefix":"","firstName":"Sara","middleName":"","lastName":"Rendell","suffix":""},{"id":83148526,"identity":"0f446b6b-47d6-4b11-80cd-80e506d688ab","order_by":1,"name":"Harald Schmidt","email":"","orcid":"","institution":"Leonard Davis Institute of Health Economics","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Harald","middleName":"","lastName":"Schmidt","suffix":""},{"id":83148527,"identity":"c3d2da5f-6e4d-4ede-ae0c-8964e6e1f37f","order_by":2,"name":"Rebecca Neergaard","email":"","orcid":"","institution":": University of Pennsylvania Department of Family Medicine and Community Health","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Rebecca","middleName":"","lastName":"Neergaard","suffix":""},{"id":83148528,"identity":"aea46bf3-43dc-4355-9ec3-b922eb18bd9c","order_by":3,"name":"Hervette Nkwihoreze","email":"","orcid":"","institution":"University of Pennsylvania Department of Medicine","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Hervette","middleName":"","lastName":"Nkwihoreze","suffix":""},{"id":83148529,"identity":"a0ef43a5-e70a-4451-b69c-4c9ead81a2b9","order_by":4,"name":"Zoe Barbati","email":"","orcid":"","institution":"University of Pennsylvania Department of Family Medicine and Community Health","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Zoe","middleName":"","lastName":"Barbati","suffix":""},{"id":83148530,"identity":"4e14f9af-4fe5-4a00-813c-8c39e25fd53f","order_by":5,"name":"William R. Short","email":"","orcid":"","institution":"University of Pennsylvania Department of Medicine","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"William","middleName":"R.","lastName":"Short","suffix":""},{"id":83148531,"identity":"c5420165-e9a5-4a05-a8b3-9b2403774d87","order_by":6,"name":"Aadia I. Rana","email":"","orcid":"","institution":"UAB DOM: The University of Alabama at Birmingham Department of Medicine","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Aadia","middleName":"I.","lastName":"Rana","suffix":""},{"id":83148532,"identity":"ca4ecfa9-dbb3-40ae-8dd1-08641e38cb6a","order_by":7,"name":"Anandi N. Sheth","email":"","orcid":"","institution":"Emory University Department of Medicine","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Anandi","middleName":"N.","lastName":"Sheth","suffix":""},{"id":83148533,"identity":"2547373f-b74b-4761-8cc1-fc1deefe700c","order_by":8,"name":"Rachel K. Scott","email":"","orcid":"","institution":"MedStar Health Research Institute","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Rachel","middleName":"K.","lastName":"Scott","suffix":""},{"id":83148534,"identity":"90c0c95d-fc83-4e44-b274-291eebcc618d","order_by":9,"name":"Sonia Sethi","email":"","orcid":"","institution":"Rush University Medical Center","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Sonia","middleName":"","lastName":"Sethi","suffix":""},{"id":83148535,"identity":"a75b9d82-560c-413e-99f8-5dac30e2056c","order_by":10,"name":"Florence M. Momplaisir","email":"","orcid":"","institution":"University of Pennsylvania Department of Medicine","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Florence","middleName":"M.","lastName":"Momplaisir","suffix":""}],"badges":[],"createdAt":"2022-01-27 18:28:05","currentVersionCode":1,"declarations":"","doi":"10.21203/rs.3.rs-1303784/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-1303784/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":18214592,"identity":"a17fb12a-4b32-4805-a88d-18a11674a4e2","added_by":"auto","created_at":"2022-02-15 00:30:27","extension":"pdf","order_by":0,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":564570,"visible":true,"origin":"","legend":"","description":"","filename":"manuscript.pdf","url":"https://assets-eu.researchsquare.com/files/rs-1303784/v1/14c858eb-018e-418c-b31a-8eadf3a81841.pdf"}],"financialInterests":"","formattedTitle":"\u003cp\u003eIntegrating ART Adherence Support Technologies in the Care of Pregnant and Postpartum Women With HIV: A Qualitative Study\u003c/p\u003e","fulltext":[{"header":"Contributions To The Literature","content":"\u003cul\u003e\n \u003cli\u003e\n \u003cp\u003eHealth care providers\u0026rsquo; perspectives are crucial to inform the successful implementation of evidence-based approaches. Technology-based approaches that support adherence to antiretroviral therapy (ART) offer objective measures of ART adherence during pregnancy and the postpartum period, when many women experience HIV treatment interruption.\u003c/p\u003e\n \u003c/li\u003e\n \u003cli\u003e\n \u003cp\u003eProviders identified numerous barriers, including the threat of compromising the patient-provider relationship, and facilitators, including accessibility to patients and opportunities for more contact with the multidisciplinary team.\u003c/p\u003e\n \u003c/li\u003e\n \u003cli\u003e\n \u003cp\u003eThese findings reveal barriers and facilitators of each approach and clarify how, when, and why providers might utilize each approach to improve the care of pregnant and postpartum women with HIV.\u003c/p\u003e\n \u003c/li\u003e\n\u003c/ul\u003e"},{"header":"Background","content":"\u003cp\u003eAntiretroviral therapy (ART) is an evidence-based practice that halts progression of maternal HIV and reduces the risk of perinatal transmission. Adherence is often suboptimal, especially in the postpartum period, and currently interventions aiming at supporting ART adherence for women with HIV in the perinatal period are lacking [\u003cspan citationid=\"CR1\" class=\"CitationRef\"\u003e1\u003c/span\u003e]. Technology-based adherence support approaches are attractive because they use automated mechanisms to increase accuracy of adherence patterns and thus, can facilitate provider-patient discussions around ART adherence. In addition, they can be combined with other effective strategies, including peer support and case management, to identify and address barriers to ART adherence. Examples of technology-based adherence support approaches include text message reminders, video calls with providers, automated video check-ins, electronic pill bottles that send signals when containers are opened, and pills with embedded sensors [\u003cspan additionalcitationids=\"CR3 CR4 CR5\" citationid=\"CR2\" class=\"CitationRef\"\u003e2\u003c/span\u003e\u0026ndash;\u003cspan citationid=\"CR6\" class=\"CitationRef\"\u003e6\u003c/span\u003e]. Barriers and facilitators to their integration in clinical care have not been well described and are needed to enable provider teams to support patients struggling with ART adherence. We used the Consolidated Framework for Implementation Research (CFIR) to elucidate perspectives of HIV providers and information about how each approach is situated within existing workflows and systems [\u003cspan citationid=\"CR7\" class=\"CitationRef\"\u003e7\u003c/span\u003e\u0026ndash;\u003cspan citationid=\"CR8\" class=\"CitationRef\"\u003e8\u003c/span\u003e], that can inform the implementation of adherence support approaches in clinical practice. Within the CFIR, key domains include: 1) intervention characteristics (i.e., characteristics of each adherence support approach); (2) outer setting (i.e., the economic, political, and social context within which an organization exists); (3) inner setting (i.e., the structural and cultural climate through which an implementation process proceeds); (4) characteristics of staff involved in implementation; and (5) the implementation process [\u003cspan citationid=\"CR7\" class=\"CitationRef\"\u003e7\u003c/span\u003e].\u003c/p\u003e \u003cp\u003eProvider perspectives are crucial to the successful implementation of adherence support approaches as provider buy-in is needed for the successful uptake of these approaches [\u003cspan citationid=\"CR9\" class=\"CitationRef\"\u003e9\u003c/span\u003e\u0026ndash;\u003cspan citationid=\"CR10\" class=\"CitationRef\"\u003e10\u003c/span\u003e]. To date, few studies have elicited the attitudes of providers who care for pregnant or postpartum women with HIV regarding technology-based adherence approaches, even though these providers decide about the implementation of various adherence supports for their patients [\u003cspan additionalcitationids=\"CR13\" citationid=\"CR12\" class=\"CitationRef\"\u003e12\u003c/span\u003e\u0026ndash;\u003cspan citationid=\"CR14\" class=\"CitationRef\"\u003e14\u003c/span\u003e]. The current study aimed to address this gap in the literature and reduce the gap between research and practice by weighting the pros and cons of each approach and discussing ways in which these approaches can be integrated in clinical care.\u003c/p\u003e"},{"header":"Methods","content":"\u003cp\u003eWe conducted semi-structured interviews with multi-disciplinary providers as part of an ongoing multi-site study testing a peer-led behavioral intervention to improve adherence and retention in care for pregnant and postpartum women with HIV (15). They included members of a comprehensive care team providing obstetric and HIV care and services to this patient population (advanced practice providers (APP), registered nurses (RN), perinatal case managers and HIV-specialized physicians, including OB/GYNs). For this study, the term \u0026ldquo;providers\u0026rdquo; refers to the range of healthcare professionals providing care and services to pregnant/postpartum women with HIV, not only physicians. In keeping with CFIR which considers a diversity of perspectives for the implementation of interventions, we also interviewed health payers (insurers) with a senior role in benefit design (patient interviews are ongoing as of this writing). Study sites were in four cities with high HIV infection prevalence: Philadelphia, PA, Washington DC, Atlanta, GA and Birmingham, AL. We recruited providers from clinics funded by the Health Resources and Services Administration\u0026rsquo;s Ryan White Comprehensive AIDS Resources Emergency Act.\u003c/p\u003e\n\u003cp\u003eThe University of Pennsylvania Institutional Review Board approved the study (protocol number: 842757), and written informed consent was obtained from all study participants. To avoid conflicts with clinical responsibilities, interviews were scheduled according to each participant\u0026rsquo;s availability over a ten-month period, from March through December of 2020.\u003c/p\u003e\n\u003cdiv class=\"Section2\" id=\"Sec3\"\u003e\n \u003ch2\u003eRecruitment\u003c/h2\u003e\n \u003cp\u003eWe identified providers and payers through purposive sampling to target a variety of perspectives at each site. Clinical directors identified most experienced staff members who were then invited to participate in the study by a research specialist from the Mixed Methods Research Lab (MMRL) at the University of Pennsylvania. Participants were also asked to recommend colleagues of good fit for the project, who were then contacted for an interview. Recruitment stopped after we met target numbers for each category (physician, APP, RN, case manager, and payer) and if saturation of themes based on barriers and facilitators mentioned across each approach was met, with a goal of a minimum of 25 provider interviews.\u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"Section2\" id=\"Sec4\"\u003e\n \u003ch2\u003eStudy Instrument\u003c/h2\u003e\n \u003cp\u003eThe study collaborators designed a survey instrument in collaboration with an MMRL specialist drawing on the CFIR [\u003cspan class=\"CitationRef\"\u003e7\u003c/span\u003e\u0026ndash;\u003cspan class=\"CitationRef\"\u003e8\u003c/span\u003e] and the Structural Vulnerability Assessment Tool which elucidates the pathways through which specific local hierarchies and broader sets of power relationships influence health [\u003cspan class=\"CitationRef\"\u003e16\u003c/span\u003e]. Specialists in instrument design, interviewing, and qualitative analysis at the MMRL then piloted the survey instrument with participants and made minor adjustments to the instrument based on relevance and clarity of each question. The final interview instrument included 36 questions grouped into several themes relevant to the implementation climate including: narratives for non-adherence, perceptions about monitoring and tracking adherence, barriers and facilitators regarding the five adherence support approaches (namely, text message reminders, video check-ins with providers for directly observed therapy, automated video check-in with facial and pill recognition for directly observed therapy, a signaling pill bottle, or a signaling pill), accompanied by a one-page visualization of each support approach (Table \u003cspan class=\"InternalRef\"\u003e1\u003c/span\u003e). Each approach was paired with adherence record keeping, done automatically or manually based on the approach.\u003c/p\u003e\n \u003cdiv class=\"gridtable\"\u003e\n \u003ctable border=\"1\" id=\"Tab1\"\u003e\n \u003ccaption\u003e\n \u003cdiv class=\"CaptionNumber\"\u003eTable 1\u003c/div\u003e\n \u003cdiv class=\"CaptionContent\"\u003e\n \u003cp\u003eAdherence Support Approaches\u003c/p\u003e\n \u003c/div\u003e\n \u003c/caption\u003e\n \u003cthead\u003e\n \u003ctr\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eAdherence Approach\u003c/p\u003e\n \u003c/th\u003e\n \u003cth align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003eDescription\u003c/p\u003e\n \u003c/th\u003e\n \u003c/tr\u003e\n \u003c/thead\u003e\n \u003ctbody\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eSignaling Pill\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003eSmartphone app reminds patients when it is time to take their pill. Each pill is fitted with a sensor and when it reaches the stomach, the sensor sends a signal to a computer system. The computer system records whether and when the pill was taken, and adherence records can be automatically shared with others.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eSignaling Pill Bottle\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003ePill bottle flashes light when it is time for the patient to take their pill. When the cap is removed, the pill bottle lid automatically sends a message to a computer system. The computer system records whether and when a pill bottle was opened, and adherence records can be automatically shared with others.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eVideo Check with Provider\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003eA provider calls and observes patient taking their pill via smartphone or computer, using a video platform such as FaceTime or Skype. The provider records whether and when a pill was taken, and adherence records can be manually shared with others.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eAutomated Video Check\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003eA computer program with facial and pill recognition ability calls the patient on their smartphone or computer. The computer program watches the patient take their pill and records whether and when a pill was taken. Adherence records can be automatically shared with others.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eText Messages\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\" colspan=\"4\"\u003e\n \u003cp\u003eProvider reminds patient it is time to take their pill via text message. The patient takes their pill and responds, reporting whether and when they took their medication. Adherence records can be shared with others.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003c/tbody\u003e\n \u003c/table\u003e\n \u003cp\u003e\u003cbr\u003e\u003c/p\u003e\n \u003ctable border=\"1\"\u003e\n \u003ccaption\u003e\n \u003cp\u003eTable 2\u003c/p\u003e\n \u003cp\u003eInterview Participant Characteristics\u003c/p\u003e\n \u003c/caption\u003e\n \u003ctbody\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eRole\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003ePhysician\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 8\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e30.8%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNurse Practitioner\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 3.8%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNurse\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 4\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e15.4%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eCase Manager\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e38.5%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eInsurer (Payer)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 3\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e11.5%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e26\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eYears of experience in HIV care\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e0-5\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 5\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e21.7%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e6-10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 4\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e17.4%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e11 or more\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e14\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e60.9%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eExperience in Ryan White clinics (years)\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e0-5\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 4\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e17.4%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e6-10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 6\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e26.1%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e11 or more\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e43.5%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 3\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e13.0%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eExperience with peripartum women (years)\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e0-5\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 6\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e26.1%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e6-10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 6\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e26.1%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e11 or more\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e10\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e43.5%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 4.3%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eSelf-identified Gender\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eMale\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 2\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 8.7%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eFemale\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e20\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e86.9%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eOther\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 4.3%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eSelf-Identified Race/Ethnicity\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eAsian\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 2\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 8.7%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eBlack or African American\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 8\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e34.8%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eHispanic or Latinx\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 4.3%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eWhite\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e11\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e47.8%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 4.3%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e\u003cstrong\u003eAge\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u003cstrong\u003eNumber\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u003cstrong\u003ePercentage\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e20-39\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 7\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e30.4%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e40-59\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e13\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e56.5%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003e60+\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 2\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 8.7%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eNA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e\u0026nbsp; 1\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp; 4.3%\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\"324\"\u003e\n \u003cp\u003eTotal\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"90\"\u003e\n \u003cp\u003e23\u003csup\u003e\u0026dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd width=\"102\"\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd colspan=\"3\" width=\"516\"\u003e\n \u003cp\u003eLegend of table: \u003csup\u003e\u0026dagger;\u003c/sup\u003eThere were 3 insurers interviewed for the study, however 2 of the 3 insurers did not complete the demographic survey. Similarly, 4 RNs were interviewed however, 1 RN did not complete the demographic survey.\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003c/tbody\u003e\n \u003c/table\u003e\n \u003cp\u003e\u0026nbsp;\u003c/p\u003e\n \u003c/div\u003e\n \u003cp\u003eThe order in which approaches were presented and providers were asked about these approaches was randomized to minimize inadvertently influencing the conversation in favor of or against an approach. We left it to providers to determine the hypothetical frequency of use for each approach based on their clinic\u0026rsquo;s capacity to enable further characterization of the implementation climate. After completing interviews, providers were invited to participate in a brief demographic survey.\u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"Section2\" id=\"Sec5\"\u003e\n \u003ch2\u003eData Analysis\u003c/h2\u003e\n \u003cp\u003eNVivo 12 Plus was used for coding of interview transcripts [\u003cspan class=\"CitationRef\"\u003e17\u003c/span\u003e]. Using a modified grounded theory for content analysis, we developed a codebook to closely match common themes identified in the interviews. Study team members reviewed and discussed the codebook at coding meetings and refined it using an iterative process, that included coding to question, theme generation, and subsequent coding to theme. Two coders from the MMRL then applied the resulting codebook and established strong inter-rater reliability with 20% of interviews (kappa = 0.82). The remaining interviews were divided between reviewers and coded independently. A table summarizing provider perspectives (Table \u003cspan class=\"InternalRef\"\u003e3\u003c/span\u003e) was generated from coded interviews by identifying where codes for each adherence support measure overlapped with reflections on them, including manual counts of frequency of appearance of each idea in interview transcripts.\u003c/p\u003e\n \u003cdiv class=\"gridtable\"\u003e\n \u003ctable border=\"1\" id=\"Tab2\"\u003e\n \u003ccaption\u003e\n \u003cdiv class=\"CaptionNumber\"\u003eTable 3\u003c/div\u003e\n \u003cdiv class=\"CaptionContent\"\u003e\n \u003cp\u003eOverview of Provider Perceptions of Adherence Support Approaches\u003c/p\u003e\n \u003c/div\u003e\n \u003c/caption\u003e\n \u003cthead\u003e\n \u003ctr\u003e\n \u003cth align=\"left\"\u003e\u0026nbsp;\u003c/th\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eEffect on Patient-Provider Relationship\u003c/p\u003e\n \u003c/th\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eEffect on Provider Workflow\u003c/p\u003e\n \u003c/th\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eThreat of Status Disclosure\u003c/p\u003e\n \u003c/th\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eAccess and Ability\u003c/p\u003e\n \u003c/th\u003e\n \u003cth align=\"left\"\u003e\n \u003cp\u003eSuggestions for Customization\u003c/p\u003e\n \u003c/th\u003e\n \u003c/tr\u003e\n \u003c/thead\u003e\n \u003ctbody\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eText Message\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: patient can form a relationship with provider they text with (1)\u003csup\u003e\u0026Dagger;\u003c/sup\u003e\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: fear of becoming a nuisance to patients after repeated messages (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: can automate (1) and gives providers access to adherence data (1)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: burdens providers to text many patients at all hours (5)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: offers more privacy than call options (2)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: risk of disclosure for patients with friends/family who have access to their phone (4)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: the majority of patients have the ability to text (9)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: some patients lack a phone or have limited texting ability (2)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003ePersonalize the text message (2)\u003c/p\u003e\n \u003cp\u003eCombine with the signaling pill box (1)\u003c/p\u003e\n \u003cp\u003eUse to help patients start a routine and then stop (3)\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eVideo Check with Provider\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: gives the patient the chance to develop a close relationship with provider(12)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: patient may feel uncomfortable being watched (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: a lot of work for provider to call all patients every day to watch them take their pills (9)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: may create problems if patient is around others who are not aware of HIV status at time of video call (5)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: patient needs to have and understand the technology necessary for video calls (4)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003eValuable at particular times in pregnancy (2)\u003c/p\u003e\n \u003cp\u003eUse this for limited period while patient is developing a routine (3)\u003c/p\u003e\n \u003cp\u003eAssure the person calling has a relationship with the patient (1)\u003c/p\u003e\n \u003cp\u003eTrain patients to use the technology (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eAutomated Video Check\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: lack of opportunity to connect with provider (4)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: requires less labor and money, but gives the same amount of adherence data (7)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: NA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: may create problems if patient is around others who are not aware of HIV status at time of video call (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: patient needs to have and understand technology necessary for video calls (4)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003eTailor interaction to the patient and change it regularly to retain engagement (1)\u003c/p\u003e\n \u003cp\u003eCalls start with a provider and transition to automated over time (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eSignaling Pill Bottle\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: patient can be proud to show adherence record to provider (1)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: signaling distrust by tracking adherence (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: little work for providers to do with this intervention (2)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: someone needs to organize data (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: flashing light can attract unwanted attention to medication (9)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: method of getting and taking pills does not change (1)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: NA\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003eHave someone call the patient if pill cap isn\u0026rsquo;t opened (2)\u003c/p\u003e\n \u003cp\u003eHave a second reminder if pill cap isn\u0026rsquo;t opened (1)\u003c/p\u003e\n \u003cp\u003eSend a text message along with the reminder light (2)\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cstrong\u003eSignaling Pill\u003c/strong\u003e\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: patient gets additional support without having to reach out for it (1)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: signaling distrust by tracking adherence (2)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: tech does the work of checking up on patients for the provider (2)\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: someone needs to monitor adherence data (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: concerns about using tracking device being tied to HIV status (2)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eFacilitator\u003c/span\u003e: NA\u003c/p\u003e\n \u003cp\u003e\u003cspan class=\"Underline\"\u003eBarrier\u003c/span\u003e: need a smart phone and comfort with technology of intervention (2)\u003c/p\u003e\n \u003c/td\u003e\n \u003ctd align=\"left\"\u003e\n \u003cp\u003eOnly useful for a short period of time (1)\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd align=\"left\" colspan=\"6\"\u003e\n \u003cp\u003eLegend of table: \u003csup\u003e\u0026Dagger;\u003c/sup\u003enumbers in parentheses represent number of providers who explicitly mentioned each factor; NA signifies not applicable as none were mentioned\u003c/p\u003e\n \u003c/td\u003e\n \u003c/tr\u003e\n \u003c/tbody\u003e\n \u003c/table\u003e\n \u003c/div\u003e\n\u003c/div\u003e"},{"header":"Results","content":"\u003cp\u003eProvider characteristics are presented in Table 2. Providers were primarily female (87%), and from diverse disciplines a majority of whom (78.3%) had six or more years of experience in HIV care.\u003c/p\u003e \u003cdiv id=\"Sec7\" class=\"Section2\"\u003e \u003ch2\u003eInner Setting for Adherence Support Approaches\u003c/h2\u003e \u003cp\u003eProviders weighed the effect of a particular approach on patient-provider interactions in and outside of the clinic visit and the possible added burden to providers or clinic staff, including having to act on information once it was known. Providers also thought that added burdens could extend to patients; for example, patients might need to store the signaling pills in a new location as the signal emitted might attract unwanted attention for individuals who have not disclosed their status. Patients might also feel that they are expected to respond to text messages. Several providers described that having a low number of patients who are pregnant or postpartum, compared to the larger clinic volume, could serve as a facilitator to the integration of a new technology for this population, by reducing the overall time burden required to respond to output. Others remarked that the data provided by these approaches could easily be integrated on an existing electronic health record (EHR) and to other EHR-based initiatives they had adopted to assess practice-wide adherence metrics. Providers across sites consistently described human effort and burden (time and tasks) as key factors they would weigh in when considering which adherence support approach to select.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec8\" class=\"Section2\"\u003e \u003ch2\u003eOuter Setting for Adherence Support Approaches\u003c/h2\u003e \u003cp\u003eProviders situated adherence among many challenges their patients navigate, including housing instability, food insecurity, and legal difficulties. \u003cem\u003e\u0026ldquo;I have not found adherence itself to be the major problem, but more the steps before it. [\u0026hellip;]\u0026rdquo;\u003c/em\u003e (Physician). One payer with prior experience as a HIV physician described housing as the \u0026ldquo;\u003cem\u003efifth vital sign\u003c/em\u003e.\u0026rdquo; Discrimination and hardship based on race, immigration status, and socioeconomic status were cited as consistent contributors to nonadherence. Payers understood adherence as subject to rapid changes: \u0026ldquo;\u003cem\u003eSomebody can be completely 100% adherent for six months and then things can happen in their lives that drop off\u0026rdquo;(Payer).\u003c/em\u003e Case managers observed that adherence declines when patients lack the basic security of stable shelter, and ability to pay bills and feed oneself and one\u0026rsquo;s family: \u003cem\u003e\u0026ldquo;It\u0026rsquo;s usually not a medication access thing. It's, \u0026lsquo;Oh, I take the medication, and I need to eat with it, but I didn't have any food, so I missed the med because I didn't have any food\u0026rsquo;\u0026rdquo;\u003c/em\u003e (Case Manager). For providers, connection to care was inextricable from medication adherence. Actions taken to identify and ameliorate the upstream, outer context causes for non-adherence were understood by providers to be intrinsic to, rather than separate from, their clinical responsibilities. Providers tended to view \u0026ldquo;human connection\u0026rdquo; as integral to identifying such factors and to developing collaborative plans to address them. Providers consistently identified the postpartum period as particularly challenging for retention in care and ART adherence, citing comparatively fewer resources available than during pregnancy, as one physician put it, \u003cem\u003e\u0026ldquo;there is loss of insurance, pregnancy [coverage],, and sometimes their source of payment for the medication changes.\u0026rdquo;\u003c/em\u003e Dominant external setting themes in provider explanations for declining adherence postpartum included increased financial, cognitive and physical demands in the setting of sometimes loosing access to financial supports available during pregnancy; direct competition between care for self and care for newborn; declining risk of avoiding perinatal transmission; and postpartum depression. Providers did not view technology-based approaches as a solution to addressing social determinants but as one of many tools that could be used to better support women\u0026rsquo;s ART adherence in the postpartum period.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec9\" class=\"Section2\"\u003e \u003ch2\u003eIntervention Characteristics and Implementation Process\u003c/h2\u003e \u003cp\u003eProviders explicitly prioritized approaches that they felt would enhance patients\u0026rsquo; overall wellness and promote patient-provider trust. Text messaging was the most popular approach because it was familiar to providers, easily accessible to patients, and could enhance patient-provider relationships. The text message approach was also perceived as less invasive compared with other approaches. There were greater concerns about privacy and surveillance for the signaling pill, signaling pill bottle, video check with provider, and automated video check. Table \u003cspan refid=\"Tab2\" class=\"InternalRef\"\u003e3\u003c/span\u003e provides an overview of associations providers made between adherence support approaches and factors they deemed important. The most consistently cited facilitators were enhancing patient-provider relationship, predictable reminder mechanisms, and options for customization based on patient preference. Payers anticipated regulatory hurdles with unfamiliar approaches, particularly the signaling pill and signaling pill bottle. Below, we discuss barriers and facilitators to each approach in detail and strategies that can be used to integrate use of the approach in clinical care.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec10\" class=\"Section2\"\u003e \u003ch2\u003eText Messages\u003c/h2\u003e \u003cp\u003eProviders saw text reminders as an opportunity to develop better and more frequent interactions with patients. They believed text message reminders and report could be helpful for most patients, as most have text-capable devices, check them frequently, and know how to text. Providers presumed younger patients would text more often and more seamlessly utilize the intervention. Many providers had successfully used text messages to contact their patients in the past.\u003c/p\u003e \u003cp\u003eBarriers included the ease of ignoring a text message or responding dishonestly which were seen as a diminishing return for investment. The frequency of text messages was also concern. One physician shared, \u003cem\u003e\u0026ldquo;my general experience is that after two-to-four weeks, they began to ignore [text reminders]. You never want to get to that place that the patient is now avoiding the interaction.\u0026rdquo;\u003c/em\u003e Providers expressed concerns about HIV status disclosure through a text message, especially if a patient shared a phone. Several case managers described how even a discrete message could become \u0026ldquo;\u003cem\u003ea potential outing for that patient\u0026rdquo;\u003c/em\u003e (Case Manager). Providers suggested that customizing reminder texts could resolve issues around disclosure, potentially facilitating use of the approach.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec11\" class=\"Section2\"\u003e \u003ch2\u003eVideo Check with Providers\u003c/h2\u003e \u003cp\u003eFacilitators to this approach included a sense that video checks could improve the therapeutic alliance, as a \u0026ldquo;social approach\u0026rdquo; seen to enable \u0026ldquo;human connection\u0026rdquo;, a factor thought to mitigate outer context barriers providers emphasized. Providers framed the video check as best for patients who enjoy person-to-person contact. Providers suggested newly diagnosed patients, patients switching medications, and postpartum women for this approach. Overall, providers conceptualized video calls as a temporary tool for establishing or strengthening an adherence routine.\u003c/p\u003e \u003cp\u003eBarriers to this intervention included high demand on providers, requirement of video-calling capable devices, and the possibility of becoming cumbersome to patients: \u003cem\u003e\u0026ldquo;It would take a lot of time and a lot of resources to make sure that patients have access to a smartphone and can Skype or FaceTime\u0026rdquo;\u003c/em\u003e (Case Manager). Providers feared a video call would make patients feel invaded: \u003cem\u003e\u0026ldquo;With our population with the stigma and all of it, I don't think that'll work because [if] somebody is watching [a patient take a pill], the [patient] probably will feel violated\u0026rdquo;\u003c/em\u003e (Case Manager).\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec12\" class=\"Section2\"\u003e \u003ch2\u003eAutomated Video Check\u003c/h2\u003e \u003cp\u003eProviders were less enthusiastic about the automated video check, and few thought it would appeal to patients. Barriers included perceiving this option as a less personalized approach and one whose facial recognition technology risked patient discomfort. Generally, providers felt the automated call incurred the same effort of a live video call without the benefits of human connection with a provider.\u003c/p\u003e \u003cp\u003e \u003cem\u003e\u0026ldquo;This method doesn't offer any of the support that the video potentially could. The video that we usually do is like a quick check in. \"How are you feeling? Are you ready to take your pills today? Great, let's take it. Oh, you did such a good job.\" There's a positive reinforcement as opposed to a video just recording.\u0026rdquo;\u003c/em\u003e (Physician)\u003c/p\u003e \u003cp\u003eHowever, some thought it might help non-adherent patients who found personal contact burdensome. Providers viewed the automated video call as less resource-intensive for providers and less intrusive for patients and saw it as a possible method for stepping down from personal contacts.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec13\" class=\"Section2\"\u003e \u003ch2\u003eSignaling Pill Bottle\u003c/h2\u003e \u003cp\u003eFacilitators to this approach included an appreciation of the novelty of this visual reminder (e.g., remarking that a blinking pill bottle was an unheard of and exciting way to help patients remember whether they had taken their medications on a given day) and a sense that it would not disrupt routines for picking up and taking pills, even though it could change how patients store pills.\u003c/p\u003e \u003cp\u003eHowever, providers remarked that flashing pill bottles are not discreet for those trying to keep their status private who, for example, conceal their pills in a vitamin bottle. \u003cem\u003e\u0026ldquo;Anything that would draw attention to the medication would be something they would want to avoid\u0026rdquo;\u003c/em\u003e (Physician). In addition to disclosure concerns, providers noted that the signaling pill bottle could be ineffective for patients who do not store their pills in the original prescription bottle or in a visible location (for example, keeping pills in a pill organizer or drawer). One physician worried the signaling bottle could communicate an \u0026ldquo;\u003cem\u003eassumption that you don't trust the patient being able to take their meds without being monitored.\u0026rdquo;\u003c/em\u003e The most common concern among providers was that the data from the signaling pill bottle could be misleading if a patient opened the bottle but did not take their pill.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec14\" class=\"Section2\"\u003e \u003ch2\u003eSignaling Pill\u003c/h2\u003e \u003cp\u003eMany providers thought patients would dislike swallowing a sensor due to feelings of being watched or having their privacy invaded. Additionally, some providers worried that relying on the signaling pill rather than patient report to assess adherence could threaten the patient-provider relationship. \u003cem\u003e\u0026ldquo;In some ways, it\u0026rsquo;s signaling a lack of trust to the patient\u0026rdquo;\u003c/em\u003e (Case Manager). Providers believed the signaling pill would be ideal for patients who were chronically non-adherent and dishonest in reporting missed pills, though they speculated those patients would not accept the approach. Facilitators included an appreciation of the accuracy of information from the signaling pill, even if few expressed willingness to use it.\u003c/p\u003e \u003c/div\u003e \u003cdiv id=\"Sec15\" class=\"Section2\"\u003e \u003ch2\u003eMixed reactions to detailed record keeping on medication adherence\u003c/h2\u003e \u003cp\u003eOverall, providers differentiated supporting from verifying adherence, despite the potential for each approach to combine both functions. When asked whether they would like a detailed report of whether and when their patients take their medications, providers offered mixed responses. A plurality of providers (N=12/26) speculated that information would be \u0026ldquo;\u003cem\u003ea nice tool\u003c/em\u003e\u0026rdquo; or could enable them to locate specific causes for missed doses. One provider felt positively about this option but added, \u0026ldquo;\u003cem\u003eI\u0026rsquo;d definitely question how that information is collected and the validity and the [re]liability\u003c/em\u003e[\u0026hellip;]\u0026rdquo; (RN). Others thought a detailed report would contribute little to their preexisting clinical practice. Overall, providers emphasized that having data does not lead directly to having the resources and capacity to address the problem(s) the data reveal.\u003c/p\u003e \u003c/div\u003e"},{"header":"Discussion","content":"\u003cp\u003eProvider perspectives on implementation of adherence support technologies for pregnant and postpartum women with HIV included an explicit focus on how to best care for each patient, noting heterogeneity in social, economic, and structural vulnerabilities, that could influence adoption of each approach. While providers perceived opportunities for each of the approaches, they consistently expressed concern about possible detrimental effects: the most frequently cited barrier was the threat of compromising the patient-provider relationship and the most consistently mentioned facilitators were perceived accessibility to patients and the opportunity to forge more contact with the multidisciplinary team. Provider effort and added burdens on patients, and care team members were strong considerations informing the feasibility of integrating each approach within clinical care. Past experiences with the approach positively influenced acceptability to providers, which partially explains why text messaging was the preferred approach. Additionally, familiarity with an analogous approach positively influenced feasibility as providers considered scenarios by which the data generated could be integrated in the EHR. These results indicate that adherence support approaches can be effective tools to enhance ART adherence if they are customized to the needs of patients; adapted to clinic resources, and strategies to address barriers to their integration in clinical care are used.\u003c/p\u003e \u003cp\u003eIn our study, providers emphasized outer setting factors influencing adherence, including housing instability and discrimination. Such an emphasis is consistent with scientific evidence that has established the significant influence of such factors on women\u0026rsquo;s HIV self-management [\u003cspan additionalcitationids=\"CR19\" citationid=\"CR18\" class=\"CitationRef\"\u003e18\u003c/span\u003e\u0026ndash;\u003cspan citationid=\"CR20\" class=\"CitationRef\"\u003e20\u003c/span\u003e]. Automated systems cannot address structural barriers by themselves but do present opportunities for task-shifting which could free time providers spend on adherence assessment during patient encounters to be instead devoted to addressing barriers to ART adherence [\u003cspan citationid=\"CR21\" class=\"CitationRef\"\u003e21\u003c/span\u003e]. However, in the current study, providers tended to more frequently anticipate that these approaches would increase workload, unless the approach was integrated with an existing data management system or adapted to address patient preferences, including frequency of contact and preservation of privacy. One recent study assessing provider perceptions of a mobile messaging intervention designed to encourage patients to remain in care found that health care providers tended to balance considerations of practicality and added workload with potential to improve patient-provider relations and weighed the latter more heavily [\u003cspan citationid=\"CR21\" class=\"CitationRef\"\u003e21\u003c/span\u003e]. Provider weighting was again consistent with scientific evidence revealing that positive relationships with providers and clinic staff facilitate retention in care for patients with HIV [\u003cspan citationid=\"CR22\" class=\"CitationRef\"\u003e22\u003c/span\u003e].\u003c/p\u003e \u003cp\u003eOur study has several limitations. Because it is descriptive in nature, it does not establish causal associations or describe the relative likelihood of providers to using a specific approach. Though the order in which adherence supports were discussed was randomized, the ordering may nonetheless have inadvertently influenced perspectives about their relative value. The interviews were conducted during the first few months of the COVID-19 pandemic, and provider perspectives may have reflected pandemic-related changes in clinical practice since the time of the interviews. This study included the perspectives diverse providers across four cities where HIV infection remains disproportionally high among Black and Hispanic/Latinae women. Our findings contribute to the literature by describing barriers and facilitators of each technology-based approach and clarify how, when, and why each approach might be utilized by a provider in clinical practices to improve the care of pregnant and postpartum women with HIV.\u003c/p\u003e"},{"header":"Conclusions","content":"\u003cp\u003eThe findings of this study reveal barriers and facilitators of each technology-based approach and clarify how, when, and why each approach might be utilized by a provider in clinical practices to improve the care of pregnant and postpartum women with HIV. Although providers readily identified practical utility of each approach, they cited numerous barriers to use, including the threat of compromising the patient-provider relationship, and facilitators, including perceived accessibility to patients and the opportunity to forge more contact with the multidisciplinary team. The successful implementation of adherence support approaches requires emphasis on the provider-patient relationship, as well as concomitant structural, interpersonal, and intrapersonal difficulties patients balance with adherence to ART. Future research should integrate provider and patient perspectives on the proliferating approaches to HIV adherence support, provide quantitative assessment of factors that inform provider receptivity to various approaches, and broaden to include complementary approaches to improving outcomes for chronic conditions that often co-occur for people with HIV [\u003cspan citationid=\"CR23\" class=\"CitationRef\"\u003e23\u003c/span\u003e].\u003c/p\u003e"},{"header":"Abbreviations","content":"\u003cp\u003eAPP: advanced practice provider\u003c/p\u003e\n\u003cp\u003eART: antiretroviral therapy\u003c/p\u003e\n\u003cp\u003eCFIR: Consolidated Framework for Implementation Research\u003c/p\u003e\n\u003cp\u003eHIV: Human Immunodeficiency Virus\u003c/p\u003e\n\u003cp\u003eMMRL: Mixed Methods Research Lab\u003c/p\u003e\n\u003cp\u003ePrEP: pre-exposure prophylaxis\u003c/p\u003e\n\u003cp\u003eRN: registered nurse\u003c/p\u003e"},{"header":"Declarations","content":"\u003cp\u003e\u003cstrong\u003eEthics approval and consent to participate\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe University of Pennsylvania Institutional Review Board approved the study (protocol number: 842757), and written informed consent was obtained from all study participants\u003cem\u003e.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eConsent for publication\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003enot applicable\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAvailability of data and materials\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCompeting interests\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eRKS is the recipient of a Gilead Investigator Sponsored Research award, managed by MedStar Health Research Institute. All other authors declare that they have no competing interests or relevant financial interests to disclose.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eFunding\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eResearch reported in this publication was supported by the National Institute on Minority Health and Health Disparities of the National Institutes of Health (NIH) under Award Number R01MD013558 (parent grant) and by an administrative supplement from the Office of Research on Women\u0026rsquo;s Health R01MD013558-02S1. Disclaimer: The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAuthors\u0026rsquo; contributions\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eConceptualization: FMM, HS, RN, SR, SS; Methodology: FMM, HS, RN, SR, WRS, ZB; Data curation: RN, ZB; Project Administration: HN, RN, ZB; Formal analysis and investigation: FMM, HS, SR, RN, ZB; Funding acquisition: FMM, HS; Validation: RKS, AIR, ANS; Supervision: FMM; Writing - original draft preparation: SR; All authors contributed reviewed and edited manuscript drafts including the final draft of the manuscript.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAcknowledgements\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003enot applicable\u003c/p\u003e"},{"header":"References","content":"\u003col\u003e\n \u003cli\u003eMomplaisir FM, Storm DS, Nkwihoreze H, Jayeola O, Jemmott JB. 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PMID: 26157537; PMCID: PMC4483537.\u003c/li\u003e\n \u003cli\u003eSimoni, J.M., Huh, D; Frick, P.A., Pearson, C.R., Andrasik, M.P., Dunbar, P.J., et al. Peer support and pager messaging to promote antiretroviral modifying therapy in Seattle: a randomized controlled trial. J Acquir Immune Defic Syndr. 2009 Dec 1;52(4):465-473. doi: 10.1097/qai.0b013e3181b9300c. PMID: 19911481; PMCID: PMC2795576.\u003c/li\u003e\n \u003cli\u003eYehia, B.R., Stewart, L., Momplaisir, F. et al. Barriers and facilitators to patient retention in HIV care. BMC Infect Dis 15, 246 (2015). \u003ca href=\"https://doi.org/10.1186/s12879-015-0990-0\"\u003edoi: 10.1186/s12879-015-0990-0\u003c/a\u003e. PMID: 26123158 PMCID: PMC4485864\u003c/li\u003e\n \u003cli\u003eChoudhry NK, Isaac T, Lauffenburger JC, Gopalakrishnan C, Lee M, Vachon A, et al. Effect of a Remotely Delivered Tailored Multicomponent Approach to Enhance Medication Taking for Patients With Hyperlipidemia, Hypertension, and Diabetes: The STIC2IT Cluster Randomized Clinical Trial. JAMA Intern Med. 2018 Sep 1;178(9):1182-1189. doi: 10.1001/jamainternmed.2018.3189. PMID: 30083727; PMCID: PMC6142966.\u003c/li\u003e\n\u003c/ol\u003e"}],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":true,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":false,"hideJournal":false,"highlight":"","institution":"","isAcceptedByJournal":true,"isAuthorSuppliedPdf":false,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":true,"isPdf":false,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"
[email protected]","identity":"implementation-science-communications","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":false,"externalIdentity":"iscm","sideBox":"Learn more about [Implementation Science Communications](https://implementationsciencecomms.biomedcentral.com)","snPcode":"","submissionUrl":"https://www.editorialmanager.com/ISCM/default.aspx","title":"Implementation Science Communications","twitterHandle":"@ImplementSci","acdcEnabled":true,"dfaEnabled":true,"editorialSystem":"em","reportingPortfolio":"BMC/SO AJ","inReviewEnabled":true,"inReviewRevisionsEnabled":true},"keywords":"Adherence, HIV care continuum, Pregnancy, Postpartum Period, Anti-Retroviral Agents (ARV), Implementation science","lastPublishedDoi":"10.21203/rs.3.rs-1303784/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-1303784/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"\u003cp\u003e\u003cstrong\u003eBackground:\u003c/strong\u003e We have a limited understanding on how to best integrate technologies to support antiretroviral therapy (ART) adherence in routine HIV care. \u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eMethods:\u003c/strong\u003e We conducted semi-structured interviews with multidisciplinary providers caring for pregnant and postpartum women with HIV and asked providers about their perspectives on utilising adherence support technologies such as text messages, video check-ins with providers or automated with facial recognition for directly-observed-therapy, signaling pill bottle, and signaling pill to support ART adherence. Each approach generated an adherence report. The interview instrument was guided by the Consolidated Framework for Implementation Research and included questions on the implementation climate, barriers and facilitators to the clinical integration of the adherence approach and strategies that could be used to maximize this integration. The order of adherence support technologies was randomized to minimize bias. We used a modified grounded theory to develop the coding structure and two coders applied the codebook to the transcripts after establishing strong inter-rater reliability with 20% of interviews (kappa = 0.82).\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eResults\u003c/strong\u003e: Between March and December 2020, we conducted 26 in-depth, semi-structured interviews with providers who weighed several factors when considering each approach, including the approach’s effect on patient-provider interaction in and outside of the clinic visit, timing for and duration of the approach’s utility, threat of disclosing status, and added burden to providers (e.g., needing to act on generated information) or to patients (e.g., needing to hide the signaling pills, responding to text messages). Providers’ most preferred approach was text-messages, and the least preferred was the signaling pill. Barriers to acceptability varied by approach and included perceived surveillance, violation of privacy, added time demand for providers, potential inaccuracy of the adherence data generated, and negative impact on the patient-provider relationship, particularly if the approach was perceived as coercive. Payers anticipated regulatory hurdles with unfamiliar approaches, particularly the signaling pill and signaling pill bottle. Facilitators included strengthened therapeutic alliance, predictable reminder mechanisms, and options for customization according to patient preference.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eConclusions:\u003c/strong\u003e Our study elucidates barriers and facilitators to integrating technology-based adherence support approaches in clinical care to support adherence of pregnant and postpartum women with HIV.\u003c/p\u003e","manuscriptTitle":"Integrating ART Adherence Support Technologies in the Care of Pregnant and Postpartum Women With HIV: A Qualitative Study","msid":"","msnumber":"","nonDraftVersions":[{"code":1,"date":"2022-02-15 00:30:22","doi":"10.21203/rs.3.rs-1303784/v1","editorialEvents":[{"type":"communityComments","content":0},{"type":"editorInvitedReview","content":"","date":"2022-03-31T05:48:00+00:00","index":0,"fulltext":""},{"type":"reviewersInvited","content":"","date":"2022-03-31T05:43:15+00:00","index":"","fulltext":""},{"type":"editorAssigned","content":"","date":"2022-01-31T08:35:12+00:00","index":"","fulltext":""},{"type":"checksComplete","content":"","date":"2022-01-30T23:00:00+00:00","index":"","fulltext":""},{"type":"editorInvited","content":"","date":"2022-01-30T23:00:00+00:00","index":"","fulltext":""},{"type":"submitted","content":"Implementation Science Communications","date":"2022-01-27T13:27:33+00:00","index":"","fulltext":""}],"status":"published","journal":{"display":true,"email":"
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