Factors Influencing Mobile E-Learning Usage in Higher Education from Student and Teacher Perspectives: The moderating effect of Social media usage and Blackboard usage experience

Factors Influencing Mobile E-Learning Usage in Higher Education from Student and Teacher Perspectives: The moderating effect of Social media usage and Blackboard usage experience | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article Factors Influencing Mobile E-Learning Usage in Higher Education from Student and Teacher Perspectives: The moderating effect of Social media usage and Blackboard usage experience Arwa Khamis Bamaga, Bassam Zafar, Sotirios Terzis, Saleh Alqatan This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-5544563/v1 This work is licensed under a CC BY 4.0 License Status: Posted Version 1 posted You are reading this latest preprint version Abstract M-learning (m-learning) has become very popular in today’s educational settings due to the considerable advancements in information and communication technologies (ICTs). However, their utilization in Saudi higher education remains relatively nascent, presenting an opportune juncture for research to investigate the factors influencing their effectiveness. This study rigorously examines the efficiency and quality attributes of electronic teaching and learning platforms in Saudi higher education, specifically emphasizing the Blackboard system among students and teachers from diverse departments at King Abdulaziz University (KAU). A quantitative approach is employed, incorporating faculty and student surveys to assess Blackboard’s usage, identify frequently utilized features, and address encountered challenges. The role of mobile technologies and social media in enhancing the learning experience is also investigated. The data is collected and analyzed to ascertain best practices using SPSS, SmartPLS 4, and Multi-Group Analysis (MGA). An alternative model is also tested against the original model to determine its effectiveness. In this research, the results depict that all hypotheses are supported, except the relationship between Content Quality and Perceived ease of use for the complete sample. For the student data results, three hypotheses were not supported (H3, H6 and H9). For the teachers’ result, five hypotheses were rejected (H1, H2, H6, H10 and H11).The study's findings provide valuable insights into improving the quality and efficiency of e-learning systems to enhance user experiences in educational settings. The study also offers future implications, focusing on identifying and rectifying quality issues that necessitate further investigation or attention. Ultimately, this study contributes significantly to improving electronic teaching and learning platforms within Saudi higher education, fostering more efficient and impactful educational experiences. Learning Management Systems (LMS) Mobile E-learning Saudi Arabia Technology Acceptance Model (TAM) Social Media Quality factors Full Text Additional Declarations No competing interests reported. Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. Our growing team is made up of researchers and industry professionals working together to solve the most critical problems facing scientific publishing. Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-5544563","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":447987795,"identity":"5e6a7fe2-70da-417f-9529-4f37cced3622","order_by":0,"name":"Arwa Khamis Bamaga","email":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAZAAAAAyAQMAAABI0h/eAAAABlBMVEX///8AAABVwtN+AAAACXBIWXMAAA7EAAAOxAGVKw4bAAAA4klEQVRIiWNgGAWjYDACHh4IzQ+hmUnQItlDshaDM8Rq4e85e/DTjZpaeeMzh59JMFRYJzbwH36AV4vE2b5k6Zxjxw23nW0zk2A4k57YIJFmgN+a8zwG0jlsxxi3nWcwk2BsOwzUwoBfi/x5HuPfOf+O2W/uZ/8mwfgPqIX/+Ae8WgzO9phJ57bVJG7g7QHa0gDUwpCD3xbDM+fSrHP7DiTPOHOm2CLhWLpxm0ROAV4tcmdyD9/O+VZn29+TvvHGhxpr2X7+4xvwaoGCwxAqAYjZiFEPBHVEqhsFo2AUjIIRCQDWCkiNFS1aPgAAAABJRU5ErkJggg==","orcid":"","institution":"King Abdulaziz University","correspondingAuthor":true,"prefix":"","firstName":"Arwa","middleName":"Khamis","lastName":"Bamaga","suffix":""},{"id":447987796,"identity":"245a103b-936d-4c15-9ba5-12f8c300f53c","order_by":1,"name":"Bassam Zafar","email":"","orcid":"","institution":"King Abdulaziz University","correspondingAuthor":false,"prefix":"","firstName":"Bassam","middleName":"","lastName":"Zafar","suffix":""},{"id":447987797,"identity":"b41e6bf8-5c71-43eb-91db-6f8b42755bac","order_by":2,"name":"Sotirios Terzis","email":"","orcid":"","institution":"University of Strathclyde","correspondingAuthor":false,"prefix":"","firstName":"Sotirios","middleName":"","lastName":"Terzis","suffix":""},{"id":447987798,"identity":"a3deb32d-fec3-45e1-b8d8-473f57c4694d","order_by":3,"name":"Saleh Alqatan","email":"","orcid":"","institution":"Zarqa University","correspondingAuthor":false,"prefix":"","firstName":"Saleh","middleName":"","lastName":"Alqatan","suffix":""}],"badges":[],"createdAt":"2024-11-28 18:23:13","currentVersionCode":1,"declarations":"","doi":"10.21203/rs.3.rs-5544563/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-5544563/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":82783637,"identity":"8893c09a-d2b9-4319-8670-468ce29fc987","added_by":"auto","created_at":"2025-05-15 08:48:00","extension":"pdf","order_by":1,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":1520671,"visible":true,"origin":"","legend":"","description":"","filename":"TermSelectionIRSpringer10117.pdf","url":"https://assets-eu.researchsquare.com/files/rs-5544563/v1_covered_e15b597e-c564-434e-9d48-87464c4b0450.pdf"}],"financialInterests":"No competing interests reported.","formattedTitle":"Factors Influencing Mobile E-Learning Usage in Higher Education from Student and Teacher Perspectives: The moderating effect of Social media usage and Blackboard usage experience","fulltext":[],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":false,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":false,"hideJournal":true,"highlight":"","institution":"","isAcceptedByJournal":false,"isAuthorSuppliedPdf":true,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":true,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true},"keywords":"Learning Management Systems (LMS), Mobile E-learning, Saudi Arabia, Technology Acceptance Model (TAM), Social Media, Quality factors","lastPublishedDoi":"10.21203/rs.3.rs-5544563/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-5544563/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"\u003cp\u003eM-learning (m-learning) has become very popular in today\u0026rsquo;s educational settings due to the considerable advancements in information and communication technologies (ICTs). However, their utilization in Saudi higher education remains relatively nascent, presenting an opportune juncture for research to investigate the factors influencing their effectiveness. This study rigorously examines the efficiency and quality attributes of electronic teaching and learning platforms in Saudi higher education, specifically emphasizing the Blackboard system among students and teachers from diverse departments at King Abdulaziz University (KAU). A quantitative approach is employed, incorporating faculty and student surveys to assess Blackboard\u0026rsquo;s usage, identify frequently utilized features, and address encountered challenges. The role of mobile technologies and social media in enhancing the learning experience is also investigated. The data is collected and analyzed to ascertain best practices using SPSS, SmartPLS 4, and Multi-Group Analysis (MGA). An alternative model is also tested against the original model to determine its effectiveness. In this research, the results depict that all hypotheses are supported, except the relationship between Content Quality and Perceived ease of use for the complete sample. For the student data results, three hypotheses were not supported (H3, H6 and H9). For the teachers\u0026rsquo; result, five hypotheses were rejected (H1, H2, H6, H10 and H11).The study's findings provide valuable insights into improving the quality and efficiency of e-learning systems to enhance user experiences in educational settings. The study also offers future implications, focusing on identifying and rectifying quality issues that necessitate further investigation or attention. 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