The Role of Enterprise Resource Planning In Cloud Computing services dissemination''A field study in the Yemeni governmental communication sector''

Abstract The research aimed to discover The Role of Enterprise Resource Planning In Cloud Computing services dissemination in Yemeni governmental communication sector. The research used the descriptive analytical approach and the questionnaire as the main tool for data collection. The research population was all employees who use Enterprise Resource Planning in Yemeni governmental communication sector represented by (General Corporation for Telecommunications and Yemeni International Telecommunications Company- tell-Yemen) (the headquarters). The research concluded that there is an important role for Enterprise Resource Planning with its dimensions in disseminate Cloud Computing services in Yemeni governmental communication sector. The research recommended that, it is necessary for Yemeni governmental communication sector to make more studies to understand the relationship between customer relationship management, and Cloud Computing services dissemination, also make clear strategic plan for the transformation to the Cloud Computing, define the goals, the tasks, the activities, the responsibilities, the necessary steps to achieve it.