Reference
Workplace health – management practices 2016 (National Institute for Health and Clinical
Excellence, 2016)
Workplace health: long-term sickness
absence and capability to work
2019 (National Institute for Health and Care
Excellence, 2019b)
Physical activity and the environment 2018 (National Institute for Health and Care
Excellence, 2018)
Mental well-being at work 2022 (National Institute for Health and Care
Excellence, 2022b)
Menopause: diagnosis and management (National Instititue for Health and Care
Excellence, 2019)
Physical activity in the workplace. Keeping
people well in work
2008 (National Institute for Health and Care
Excellence, 2008)
2019 Exceptional surveillance of physical
activity in the workplace
2019 (National Institute for Health and Care
Excellence, 2019a)
6. Well-being
Whilst there is no consensus definition on what well-being is, it can be thought of as the balance
point between an individual's resource pool and the challenges faced (Dodge et al., 2012). Well-
being needs to be nurtured to optimise health. Well-being is influenced by a myriad of factors across
all life-course stages. Influences range from personal factors such as home and work environment;
local factors such as access to health and social care, health literacy and justice to wider national and
global factors such as social and cultural norms (Edwards et al., 2016). For this Wellness in work
report, we use the Well-being and well-becoming wheel infographic (Edwards, 2022- see Figure 1) to
reflect how different personal, local, national, and global factors have an impact on well-being and
well-becoming of individuals across through the life-course, including during people’s working lives.
Improving workforce well-being became an increased focus of employers since the 1980s, with many
Healthcare Trusts using health risk assessments, establishing on-site exercise classes and well-being
sessions for their employees (National Health Service [NHS] England, 2023). In Wales, many
employers aim to promote a good balance between work and home life and have promoted family
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friendly policies. For example, many workplaces now have a flexible working policy, and since the
COVID-19 pandemic, many people follow a hybrid working pattern (Chwarae Teg, 2022). Increasing
job satisfaction can improve mental health, increase well-being, and reduce absenteeism (Cao et al.,
2022). Increased employee well-being is associated with lower levels of absenteeism and sick leave,
greater resilience, better staff retention and increased staff commitment and productivity
(MindWell, 2023).
Figure 1 – The well-being and well becoming wheel (Edwards, 2022)
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6.1 Five ways to well-being
The five ways to well-being framework is used in parts of the National Health Service (NHS) in Wales
(NHS, 2023). This framework suggests that there are five simple things that individuals can do on a
daily basis to give their well-being a boost, such as: taking notice of their surroundings and savouring
the moment; connecting with friends and family to build a sense of belonging and self-worth; being
physically active to improve fitness and self-esteem; learning something new to increase self-
confidence and sense of purpose, and giving to others, as acts of kindness, to create sense of reward
(Figure 2).
Figure 2 - Five ways to well-being framework infographic. Source: Betsi Cadwaladr University
Health Board (Betsi Cadwaladr University Health Board, 2023)
7 Employment in Wales in the post-COVID-19 and post-Brexit era
There are currently 1.48 million working age individuals employed in Wales (74%). This is a decrease
of 0.7 percentage points (PP) from the 75% employment rate in 2019 (Welsh Government, 2023g).
here are 780,000 men in employment in Wales (79% of working-age men), an increase of 13,000
since 2019. There are 704,000 women in employment in Wales (69% of working-age women). Since
2019, 16,000 women have left employment in Wales. During the same period, 13,000 men have
gained employment (Welsh Government, 2023g).
7.1 Economic activity and inactivity in Wales
Currently, 444,000 working age individuals are economically inactive in Wales: a rate of 23% (Welsh
Government, 2023g). Economic inactivity has trended downward throughout 2023 but remains
above the UK average. The Welsh economic inactivity rate has consistently been above the UK rate
since 2019 (Welsh Government, 2023h). Of those economically inactive in Wales, 173,000 were men
and 271,000 were women. The number of economically inactive men has fallen by 26,000 from
2022. The number of economically inactive women has also decreased in Wales since 2022, by
18,000. Indicating re-entry to the labour force for both sexes (Welsh Government, 2023g)(Welsh
Government, 2023h).
The most common reasons for being economically inactive prior to reporting long-term sickness in
the UK include looking after family or home (22%), being temporarily sick or injured (21%), retiring
from paid work (18%) and being a student (12%) (Hickman et al., 2023).
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At the UK level, increasing sickness patterns, changes in migration structures, retirement patterns
and an ageing population contribute to rising economic inactivity (House of Lords Economic Affairs
Committee, 2023). Dealing with preventable health issues, unhealthy behaviours, and reducing the
risk of injuries may decrease premature mortality and keep people at work for longer (Hussein et al.,
2016). The thriving at work framework suggests that all employees may need some support to
thrive. Those who are struggling need targeted support, and those who are ill and possibly off work
need tailored support to return to work (Farmer & Stevenson, 2017). Taking care of staff in
environments that positively encourage greater well-being can, in the health and social care setting,
help health and care staff to care better for other people.
7.2 Diversity and inclusivity in the workforce in Wales
The workforce is the people engaged in or available for work, either in a country or area or in a
particular firm or industry. In Wales, there are currently 1.48 million people in employment and
52,300 people who are unemployed. The unemployment rate in Wales in 2023 is 3.8% (Welsh
Government, 2023g). The number of paid employees has increased in recent years but fell during
the COVID-19 pandemic. The number of paid employees returned to pre-pandemic levels in July
2021 and has remained above this level since then (Welsh Government, 2023g). The median gross
weekly earnings for full-time adults working in Wales were £598 in April 2022 (93% of the UK
average of £640) (Welsh Government, 2022a). Many families are just about managing (JAM)
financially, and the current cost of living crisis is taking more people from Wales over the poverty
line (Citizens Advice Bureau, 2023). In 2022, despite having one working adult in the household, 32%
of children in Wales lived in poverty, an increase from 29% in 2019 (Welsh Government, 2019b,
2023d).
More individuals from ethnic minority communities are now in employment in Wales. The
employment rate for working-age ethnic minorities in Wales was 68% in 2022, a 3PP increase from
2021. Comparatively, the employment rate of working-age white individuals was 74% in 2022, a
0.1PP increase on the previous year (Welsh Government, 2023h). The unemployment rate of
working-age ethnic minorities was 7% in 2022 (a 3.9PP decrease from 2022). The unemployment
rate for working-age white individuals was 3% in 2022 (a 1.1PP decrease from the previous year)
(Welsh Government, 2023h).
Geographical location is strongly related to employment, and entrenched deprivation persists in
Wales. High employment deprivation persisted in numerous areas between the 2014 and 2019
Welsh Index of Multiple Deprivation (WIMD), see Figure 3. The darker shaded regions in Figure 3
show areas categorised by level of employment deprivation (lack of employment). The key indicator
for lack of employment used in the creation of the WIMD employment domain is the percentage of
people in each area in receipt of employment-related benefits. High levels of employment
deprivation exist in the South Wales valleys, large Welsh cities, and coastal towns in North Wales
(Welsh Government, 2023o). The percentage of people in income deprivation in Lower Layer Super
Output Areas (LSOAs) in deep-rooted deprivation (43%) was almost three times that of areas that
have never been ranked in the top 50 most deprived (15%). It was also around three times the Wales
average (16%) (Welsh Government, 2023o). Some communities are highly reliant on anchor
institutions for their employment. Mass unemployment events can adversely impact the health,
financial and social circumstances of workers, families, and communities (Davies et al., 2019). The
recent closure of the 2 Sisters Food Group factory in Llangefni, Ynys Mon, saw the loss of 700 jobs in
the local community (BBC Wales News, 2023).
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7.3 The public sector continues to be a key employer within Wales
The public sector in Wales employed 324,000 people as of June 2023. This figure increased by 7,000
(2%) from 2022 (Welsh Government, 2023g). Human health and social work activities accounted for
the greatest number of workforce jobs in Wales in 2022 at 223,000 (15%) of the total workforce
(Office for National Statistics, 2023e). In 2019, the figure stood at 214,000, highlighting a longitudinal
dependence on the sector in Wales.
7.4 Micro, small and medium sized enterprises
In 2022, micro, small and medium sized enterprises (SMEs) in Wales accounted for 63% of
employment and 42% of turnover, with large enterprises accounting for the remainder. Most active
enterprises were SMEs (10 to 249 employees), accounting for 99% of total enterprises in Wales.
Micro enterprises (up to 9 employees) accounted for 95% of the total enterprises in Wales (Welsh
Government, 2023m). The wholesale, retail, transport, hotels, food, and communication sectors had
the largest proportion of enterprises and employment in SMEs, accounting for 25% of active SMEs in
Wales and 31% of total employment (Welsh Government, 2023m). This has implications for
supporting people with health problems, as occupational health support is often absent in SMEs.
7.4.1 Gender
Overall, 13% of SME employers in Wales were women-led in 2019 (Department for Business Energy
and Industrial Stragegy, 2020). The proportion is highest in small businesses (18%), lower at 13% in
micro businesses and lower still (8%) in medium sized businesses (Department for Business Energy
and Industrial Stragegy, 2020).
7.4.2 Minority groups
Overall, 1.5% of SMEs in Wales were minority ethnic group-led businesses. The percentage is lowest
for micro businesses (1.2%) and highest for medium sized businesses (3.4%) (Department for
Business Energy and Industrial Stragegy, 2020).
7.5 Self-employment in Wales
In June 2023, 165,000 people were self-employed in Wales, which is 11.2% of the workforce (Welsh
Government, 2023g). Many of these self-employed people are contractors, freelancers, and gig
workers. Percentages of self-employed differ in each county of Wales. The average rate of self-
employment across the counties of Wales is 12.4%, with percentages ranging from 5.6% in Blaenau
Gwent and to 28% in Powys (Welsh Government, 2023f).
7.5.1 Gender
In 2020, 8.8% of women and 16.9% of men in Wales were self-employed (Chwarae Teg, 2022).
7.5.2 Minority groups
The rate of unemployment among ethnic minority women remains higher than among white women
and is now higher than before the COVID-19 pandemic (Chwarae Teg, 2022).
7.6 The cost of living crisis in Wales
The UK has seen sharp rises in inflation since Winter 2021. Consumer Price Index including owner
occupier housing costs (CPIH) rose from 3% in August 2021 to a peak of 9.6% in October 2022. CPIH
is currently 6.3% (Office for National Statistics, 2023d). In the lead up to the cost of living crisis,
Wales had the highest proportion of working-age adults (21%) and pensioners (18%) in relative
income poverty out of the UK nations. 28% of children in Wales were living in relative poverty
(Welsh Government, 2023o). Given that over half of all mental health problems start by age 14 (and
75% by age 18) and poverty being a known risk factor for psychological illnesses, there is likely to be
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RR0009_Supporting people in work and to return to the workforce: a rapid review 15
a long shadow of mental health difficulties continuing into future generations (Department of
Health, 2015; Fell & Hewstone, 2015).
The financial effects of the cost of living crisis is not felt equally. Poorer households tend to spend a
greater proportion of their income on items more exposed to inflationary pressures, such as energy
and food (Welsh Parliament, 2022). 90% of people in Wales felt their health was negatively affected
due to increased heating costs (Royal College of Physicians, 2022). Decisions around the use of
energy at home can lead to lingering anxiety that negatively impact mental health (Marmot, 2020).
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Figure 3: The areas most deprived in terms of employment in Wales. Source: Welsh Index of
Multiple Deprivation (WIMD) 2019 (Welsh Government, 2023o)
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8 Unemployment, worklessness and returning to work
8.1 Unemployment
In Wales, 58,000 individuals are currently unemployed: a rate of 3.8%. This has fallen from 62,000 in
2019 (Welsh Government, 2023f, 2023h). There are 36,000 unemployed men, an increase of 10,000
(40%) from 2022. This has remained almost static from the 36,000 level in 2019 (Welsh Government,
2023f). This increase may relate to a greater dependency on self-employment, a sector that has
exhibited both volatility and a decline in number since 2020 (Office for National Statistics, 2023a).
There are 17,000 women unemployed, a decrease of 3,000 (15%) from 2022. This decrease is a
consistent trend observed from 2019, when 26,000 women were unemployed in Wales (Welsh
Government, 2023f).
The Welsh Government has many strategies to help young people get into work and to support
unemployed people to return work. These strategies include programmes such as Jobs Growth
Wales+, a training and development programme for 16 to 19-year-olds that provides skills,
qualifications, and experience that young people need to get a job or further training. Other
programmes are not solely focused on young people, such as ReAct+. ReAct+ offers tailored
solutions which may include financial support, skills training, and Personal Development Support to
help remove barriers to employment, such as support with mental health, confidence building,
language skills (Welsh Government, 2023k). Communities for Work Plus provides specialist
employment advisory support and intensive mentoring to people who are under-represented in the
labour market, including young, old, and disabled people; people from ethnic minority backgrounds
(Welsh Government, 2023e).
8.2 Workless households
Workless households are households where no-one aged 16 or over is in employment. These
members may be unemployed or economically inactive. Economically inactive members may be
unavailable to work because of family commitments, retirement, study or unable to work through
sickness or disability (Nomis, 2023).
Well-being is essential for ensuring a healthy and productive labour force. Keeping people healthy
and in work prevents loss of productivity and benefits the Welsh economy (Black, 2009).
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9 Young people and paid employment
In 2023, it has been estimated that on the Annual Population Survey (APS) basis, the proportion of
16-18 year olds not in education, employment or training (NEET) was 10.5% in June 2023, compared
with 6.3% for the year ending June 2022. When considering 19 to 24 year olds, 15.8% were NEET in
June 2023 compared with 15.1% for the year ending June 2022 (Welsh Government, 2023q). NEETs
often have diverse needs that require flexible and tailored solutions (Amendola, 2022; Nartey et al.,
2014). Many young people do not have the necessary networking skills to assist in the job hunting
process (Bonoli, 2014).
In recent years, there has been a growing focus on the mental health and well-being of young people
in Wales (Neagle et al., 2018). For example, the ADTRAC programme was set up to assist young
people into education, training, or work (Burgess et al., 2021). A cost -benefit analysis on the
ADTRAC programme showed a cost benefit ratio of £1.11 benefit for each £1 invested (Burgess et
al., 2021). A similar study called BackTrack conducted in a rural Australian setting found evidence of
significant quantifiable improvements in several outcomes: high school attendance or completion,
vocational education attendance or completion, unskilled or vocationally qualified employment and
economic productivity as well as reduced homelessness, engagement with health services,
acquisition of job readiness skills, as well as reduced local infrastructure vandalism and reduced
crime (Deeming et al., 2022). In the BackTrack study, ‘high risk’ was defined as the increased
likelihood of criminal activity, lack of employment, mental health issues, alcohol and substance
abuse and lack of engagement with the health care system. Employment-related benefits of the
intervention included educational attendance or completion of education, increased employment,
and economic productivity. The analysis of the BackTrack intervention produced a net social
benefit of $3,267,967, with a return on investment (ROI) of $2.03 for every $1 invested (Deeming
et al., 2022). Both ADTRAC and BackTrack aim to address the needs of high-risk young people.
9.1 Apprenticeships
Apprenticeships are a way of introducing young people into the workforce. Apprenticeships in Wales
are available to anyone aged 16 and over, including young people looking to transition from student
life to working life, people who are unemployed, and people who have a job but are looking to
switch careers. Although apprenticeships are not a novel intervention, they are encouraged by the
Welsh Government through Career Wales with financial incentives for businesses to take on a
learner in varying occupations, including construction, health, transport, retail, tourism, finance,
electronics, and the media (Careers Wales, 2023; Welsh Government, 2023c). The number of
learners who started apprenticeship learning programmes in 2022/23 was 7,170 compared with
7,560 starts in 2021/22 (Welsh Government, 2023b).
9.1.1 Gender
The uptake of apprenticeships in Wales is equitable across genders. In 2022/23, around 48% of all
apprenticeship learning programmes were taken up by women, compared with 42% in the previous
year (Welsh Government, 2023b).
9.1.2 Minority groups
In 2022/23, 355 (5%) learners who self-identified as being from ethnic minority backgrounds took up
apprenticeships in Wales. This was an increase from 3.8% in 2021/22 (Welsh Government, 2023b).
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10 Older people and paid employment
The default retirement age in the UK ended in 2011 to give people more choice about when to stop
working (HM Revenue & Customs, 2021; Labour Market Reform, 2011). In March 2023, 657,600
people over the age of 65 were in employment. This is 8% of total employment in the UK, a decrease
from a rate of 11% in 2019 (Office for National Statistics, 2023c). The state pension age changed to
66 in 2020 and is set to increase to 67 in March 2028. This gives many people no choice but to work
past the age of 65 (HM Revenue & Customs, 2021).
Elective surgery waiting lists have reached 754,000 (or just under 1 in 4 of the total population of
Wales). Age breakdowns are not available in the data, yet it is reasonable to argue a considerable
amount of working age and older people are awaiting elective surgery that is limiting their ability to
work or work productively (Welsh Government, 2023j).
Supporting older people to stay in the workforce for longer can generate productivity gains through
retaining substantial amounts of experience and skills in the workplace (ILC, 2022). Women aged 50
to 74 living in the ‘healthiest’ areas of England and Wales were 6% more likely to be in paid work
than those living in the ‘unhealthiest’ areas (ILC, 2022). Between the healthiest and unhealthiest
areas of England and Wales, there is an 11-year gap in disability-free life expectancy (DFLE) (Office
for National Statistics, 2020).
There is a gap in the evidence regarding productivity and older employees, but there is convincing
evidence to suggest that worklessness may have detrimental effects on the well-being of an older
person because of missing social connections, mental stimulation, confidence, being valued and
making a positive contribution to society (Sewdas et al., 2017).
10.1.1 Gender
In the most deprived areas in Wales, women have an 18-year shorter healthy life expectancy than in
the least deprived areas. This statistic for men is 17 years (The Health Foundation, 2022).
10.1.2 Minority groups
In terms of ethnicity, there was no difference in the employment rate between white people and
people from ethnic minorities among 50- to 64-year-olds (71%) (there were no statistics for
employees aged 65+ and ethnicity) (UK Population by ethnicity, 2020).
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11 Women in paid employment
In December 2022, 9.7 million women were working full-time, and 5.9 million were working part-
time in the UK. The total number of women working in the UK has increased by 1.7 million over the
past 10 years (Buchanan et al., 2023). The employment rate for women is lower in Wales compared
to the rest of the UK, and the gap between men and women has widened significantly from 0.8PP to
5.2PP in the year since 2022 (Welsh Government, 2022c).
11.1 The gender pay gap
The gender pay gap is currently 15% for all employees, primarily traced back to the fall in women’s
average salary after becoming parents (Bari, 2023; Buchanan et al., 2023). Gender gaps in the labour
market increase amongst employees in their late 20s and early 30s, suggesting that parenthood is
potentially the cause (Andrew et al., 2012). While the average salary of men is unaffected by
parenthood, the average salary of women sees little increase after parenthood (Bari, 2023).
11.2 Maternity pay
In the UK, the current basic statutory maternity and parental pay from April 2023 is £172.48 per
week for 33 weeks (Benefits and Financial Support for Families, 2023). This equates to 47% of the
National Living Wage (for a 35-hour week at the adult rate of £10.47 per hour) (The National
Minimum Wage, 2023). The failure of maternity pay to keep up with the cost of living combined with
the increase in household spending due to a new baby has the potential to cause financial hardship
and stress (All Party Parliamentary Group, 2023).
The rate of mothers in employment has overtaken the employment rates of women and men
without dependent children since 2017 (76%) (Office for National Statistics, 2021a). The reasons for
an increase in the employment rates of mothers may be due to various aspects of support that have
been introduced over the last 20 years. This includes shared parental leave in 2015, in which parents
were provided with the legal right to share maternity leave entitlement (Benefits and Financial
Support for Families, 2023). Additionally, the UK Government has implemented various childcare
schemes across the UK (Get childcare: step by step, 2023). For example, in Wales, a total of 30 hours
per week of early education and childcare is provided by Welsh Government for three and four-year-
olds (Glover et al., 2018). These childcare schemes have been shown to support parents’ return to
work and increase their working hours (Glover et al., 2018; Ruppanner et al., 2019).
11.3 Polycystic ovary syndrome
Polycystic ovary syndrome (PCOS) is the most common endocrine condition in women of
reproductive age and affects approximately 6% to 10% of women of reproductive age (Wekker et al.,
2020). It is often diagnosed in the women of childbearing age who are confronted with infertility
(Costello et al., 2019). PCOS is often linked to a variety of health problems that affect physical and
emotional well-being in the long-term (World Health Organisation (WHO), 2023).
In 2018, the Welsh Government launched the Period Dignity Strategic Action Plan which considered
the link between periods and broader health issues, the environmental impact of disposable sanitary
products, the impact on the workplace and on engagement in sport and culture (Welsh Government,
2021). Lack of knowledge about what counts as ‘normal’ in terms of menstrual health can lead to the
late diagnosis of serious conditions such as PCOS, premenstrual dysphoric disorder (PMDD),
gynaecological cancers, and endometriosis (Welsh Government, 2021).
Since 2018 the Welsh Government has invested approximately £9 million to ensure that children,
young people, and those on low incomes have access to free period products, disseminated through
schools, colleges, and communities in Wales.
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11.4 Endometriosis
Another condition that affects girls and working age women is endometriosis. This is a condition that
affects in 10 women where tissue like the lining of the womb grows elsewhere in the body, such as
on the ovaries and in the fallopian tubes (All Party Parliamentary Group on Endemetriosis, 2020).
Symptoms include lower abdomen and back pain, severe pain during periods, pain during sex, bowel
and bladder symptoms, and fertility problems. The condition can significantly impact women’s lives,
such as suboptimal educational and employment attainment and economic inactivity (All Party
Parliamentary Group on Endemetriosis, 2020). Endometriosis costs the UK economy £8.2 billion a
year in treatment, loss of work and health care costs (All Party Parliamentary Group on
Endemetriosis, 2020).
In 2022 the Welsh Government Quality Statement for Women and Girls’ Health ensured that health
boards would provide appropriate levels of diagnostic, therapeutic and surgical capacity to enable
women who require interventions for health needs specific to women and girls, including menstrual
and fertility care, endometriosis, and menopause, to receive care as close as possible to home
without significant waits (Welsh Government, 2023j). See Box 1, for working women in Wales
summary.
11.5 Menopause
Around 70% to 80% of women aged between 45 and 55 transition through menopause while still in
work, and half of the menopausal women in the workplace find it challenging to cope with work
during menopause (Floresco, 2023). Menopause diagnosis and management guidelines were
developed by the National Institute for Health and Care Excellence (NICE)(National Instititue for
Health and Care Excellence, 2019) and since then, both NHS Wales and Welsh Government have
produced menopause policies (NHS Wales, 2021; Welsh Government, 2023a). Increases in the
number of economically inactive women could be caused by, but not limited to, symptoms of
menopause or because of higher levels of caring responsibilities than men (Hickman et al., 2023).
Some symptoms of menopause can last for several years and be physically and emotionally
distressing, negatively impacting workplace relationships. Symptoms can include anxiety, reduced
concentration, sleep disturbance, hot flushes, and heavy periods. These symptoms can be severe
enough to result in extended periods of absence or leaving work entirely (Chartered Institute for
Personel Development, 2019). The average salary of a 50 to 59-year-old woman in the UK in 2023 is
£31,356 (gross pay) (Forbes Advisor, 2023).
Following advice and recommendations from the All-Wales Menopause Task and Finish Group in
January 2023, the Welsh Government is committed to improving menopause care and support for
women across Wales (Welsh Government, 2023a). Some of these recommendations include timely
access to primary, secondary, and tertiary care that is culturally sensitive and inclusive, and access to
a range of hormone replacement therapy (HRT) preparations (Welsh Government, 2023a). The NICE
menopause guideline includes recommendations on individualized care, diagnosis of perimenopause
and menopause, information and advice, managing short-term menopausal symptoms, long-term
benefits and risks of hormone replacement therapy, and diagnosing and managing premature
ovarian insufficiency (National Instititue for Health and Care Excellence, 2019)
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RR0009_Supporting people in work and to return to the workforce: a rapid review 22
Box 1 – Working women in Wales summary
In 2023, 666,00 women are in employment in Wales (67% of working age women).
Both menopause and endometriosis have been identified as issues that either make women leave
the workforce early or take many sickness-related days. Both conditions are challenging for women
and their employers. Since 2015 there has been more emphasis by NICE, NHS Wales and the Welsh
Government to support menopausal women in the workplace (National Institute for Health and Care
Excellence, 2015; NHS Wales, 2021; Welsh Government, 2023a).
12 Disabled individuals in the workforce
People with disabilities are less represented in the workforce in the UK than non-disabled
individuals. In 2022, 53% of people in the UK with a disability were in paid employment, significantly
less than the 83% of non-disabled individuals (Department for Work and Pensions, 2023). For the
year 2021/22, there were 462,000 disabled people in Wales. Of these, 227,000 were in paid
employment, giving a disability employment rate of 49%, slightly lower than the UK average (Welsh
Government, 2023h). The disability employment gap is a measure extensively used to compare the
difference in employment rates of disabled individuals against individuals without disabilities (Powell
et al., 2018). The disability employment gap is calculated from the difference between the non-
disabled employment rate (81%) and the disability employment rate (49%), giving a disability
employment gap for Wales in 2021/22 of 32.3PP. This was greater than the UK average of 29.8PP.
Within Wales, the Local Authorities of Blaenau Gwent (47PP) and North Port Talbot (45PP) are
among the areas with the largest disability employment gap in the UK (Department for Work and
Pensions, 2023).
As of 2021, more working age disabled people had no qualifications than non-disabled people (13%
vs. 5%) (Department for Work and Pensions, 2023). The employment patterns of disabled workers in
Wales display a greater dependence on part-time work (working 30 hours or less per week)
(Department for Work and Pensions, 2023).
Disabled people aged 21 to 64 in Wales are more likely to have no qualifications compared to non-
disabled people (13% vs. 7%). The disability employment gap is greater for those disabled people
without any qualifications. Additionally, the employment patterns of workers with a disability
indicate a greater dependence on part-time work when compared to non-disabled workers in the
same age group (41% vs. 29%) (Department for Work and Pensions, 2022b).
12.1 Legislation targeting the disabled workforce
The UK and Welsh governments are both working on reducing the disability employment gap. The
UK Government is responsible for providing employment support and social security, while the
provision of employability and skills assistance is a devolved matter (Senedd Insight, 2023). In the
UK, 38,620 people receive Access to Work payments (2% increase from 2021). The majority of those
receiving Access to Work payments were Support Workers (n=17,610; 46% of all payments)
(Department for Work and Pensions, 2022a).
Devolved initiatives targeting a reduction in the disability employment gap in Wales include:
Targeted Welsh Government policy such as the Employability Plan 2018 (Welsh Government, 2018a).
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RR0009_Supporting people in work and to return to the workforce: a rapid review 23
o The Employability Plan 2018 stated an explicit aim to work with employers to create
workplaces that were inclusive and supportive of disabled recruitment and
employment.
o The Disability Equality Forum advised on the Employability Plan 2018 and continue
to offer advice and guidance to Welsh Government on issues concerning disabled
people.
The creation of Disabled People’s Employment Champions as part of the Welsh Governments ‘Right
to Independent Living Framework’ (Welsh Government, 2019a).
o Disabled People’s Employment Champions are dedicated roles that actively work
with employers in Wales to highlight the benefits of employing disabled people and
those with limiting health conditions.
o Employment champions operate within the Social Model of Disability that
recognises barriers in society can act to disable people with impairments or health
conditions.
o Champions aim to promote the removal of societal barriers that impede
participation and progression of employment for disabled people.
The production of the ‘Stronger, fairer, greener Wales: a plan for employability and skills’ (Welsh
Government, 2018b).
o The plan acknowledges disparities in disabled employment and commits to achieve
improved employment outcomes for the disabled labour force.
o Educational inequalities of disabled people are targeted and opportunities for
training and skill development will be widened to allow greater uptake of education
in this previously underserved group.
UK Government legislation concerning disability and employment includes the 2010 Equality Act,
prohibiting discrimination of disabled individuals in recruitment and employment. The 2010 Equality
Act covers Wales and the implications discussed below legally must be adhered to in Wales (UK
Legislation, 2010).
12.2 Reasonable adjustments/job accommodations
Research suggests that accommodation provided by employers for employees living with mental
health disorders helps employees carry out their roles at minimal cost to employers and alleviates
the severity of certain mental health disorders (Zafar et al., 2019).
Included under the 2010 Equality Act is the need for reasonable adjustments to be made by
employers if an employee requires them to conduct their working responsibilities. Reasonable
adjustments defined by the Equality Act (2010) can include, but are not limited to, changes to
recruitment processes to ensure fair and equal competition between disabled and non-disabled
applicants, making physical changes to the workplace, changes to equipment and flexible hours or
working location (UK Legislation, 2010).
Benefits derived from making reasonable adjustments to retain an employee with newly developed
or existing needs often offset the costs incurred in making those adjustments. The average cost of
replacing a single lost colleague is reported to be around £30,000 (Floresco, 2023). The Department
of Work and Pensions (DWP) report the costs of making reasonable adjustments to accommodate
disabled colleagues are often low (Department for Work and Pensions, 2022b). The DWP outline
other benefits organisations can receive by making reasonable adjustments:
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RR0009_Supporting people in work and to return to the workforce: a rapid review 24
• Enabling disabled employees to continue to work diversifies the workforce and better
reflects the diverse range of customers and the community they serve
• Disabled people tend to stay in a job for a longer period than non-disabled colleagues and
lower rates of absenteeism are also reported (Department for Work and Pensions, 2022b)
It should be noted that reasonable adjustments relate not only to employment but also to
education. Schools and education authorities have had a duty to provide reasonable adjustments for
disabled pupils since 2002: originally, under the Disability Discrimination Act 1995 (UK Legislation,
1995); and, from October 2010, under the Equality Act 2010. These adjustments are made to
support children and young people to fully participate in education and provide them with the best
possible opportunity for educational attainment and career progression.
20% of disabled young people aged 16 to 18 were NEET over a three-year period to September 2021,
which rises to 40% for those aged 19 to 24. This compares to 7% and 9%, respectively, for non-
disabled young people (Amendola, 2022).
12.3 Neurodiversity in the workforce
Severe or specific learning difficulties and autism are the disabilities with the lowest employment
rates of 26% and 29%, respectively, in the UK (Department for Work and Pensions, 2023). The
Autism All Party Parliamentary Group (APPGA) is a cross-party group made up of Members of
Parliament and the House Lords representatives who work together to further the agenda for autism
awareness in government. In 2009, the Autism Act was passed that held government accountable to
implement a strategy for improving services for autistic adults (National Autistic Society, 2023). A
retrospective review of the Autism Act 2009 10 years on by the APPGA identified contributing
factors to the persistently low rates of employment amongst working age adults living with autism
since the Act was passed. Factors included:
• Barriers to accessing tailored autism support both at the recruitment stage and whilst
employed
• Employer awareness and biases towards autism (31% of employers said autistic employees
would require too much support; National Autistic Society, 2019)
• The COVID-19 pandemic had significant impacts on employment of people living with
autism, which has always been challenging (National Autistic Society, 2023; UK Legislation,
2009).
In Wales, Awtistiaeth Cymru/Autism Wales offers support and guidance to people with autism,
carers/parents of someone with autism, individuals seeking autistic people find employment and
employers. A comprehensive series of resources can be found at autismwales.org.
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RR0009_Supporting people in work and to return to the workforce: a rapid review 25
13 The Welsh language and work
The Welsh language is spoken by 18% of the population of Wales (Welsh Government, 2022d).
Between 2011 and 2021, there has been an increase in the number and percentage of the
population aged 16 years or older in employment who are able to speak Welsh (from 227,760
[16.6%] in 2011 to 231,400 [16.9%] in 2021) (Welsh Government, 2023p). The reason for this
increase is likely because of the Welsh Language (Wales) Measure of 2011; the Welsh Government
policy to increase the number of Welsh speakers to 1 million by 2050 (Welsh Government, 2017) and
the Welsh Language Commissioners Working Welsh initiatives (Iaith gwaith) (Welsh Language
Commissioner, 2023).
In the 2021 Census, 21% of Welsh speakers worked in Professional Occupations, and 12% worked as
Process, Plant, or Machine Operatives (Welsh Government, 2023p).
Although it is seen as a positive skill to be able to speak Welsh in Wales, workers from over the
Welsh border may not wish to learn the Welsh language, and this could be a potential barrier for
working aged individuals who would otherwise consider migrating over the border for employment
in Wales (Welsh Language Commissioner, 2023).
Image 1: A label signifying a Welsh speaker in the workplace (Cymraeg is the Welsh language).
Source: Iaith Gwaith/Working Welsh (Welsh Language Commissioner, 2023)
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RR0009_Supporting people in work and to return to the workforce: a rapid review 26
14 Sustainable work practices
14.1 Cycle to work scheme
The Welsh Government declared the climate emergency in 2019 and launched ‘Team Wales’. Team
Wales is a collaborative approach for public bodies to work together to reach the collective goal of
net zero emissions (Welsh Government, 2019c, 2020b). A green economy is an economy that aims to
reduce environmental risks and ecological scarcities, and that aims for sustainable development
without degrading the environment. It is closely related with ecological economics but has a more
politically applied focus (Welsh Government, 2018b).
The ‘Cycle to Work Scheme’ is an initiative that Welsh Government launched to promote healthier
lifestyles for employees (Senedd Cymru/Welsh Parliament, 2020). This initiative encourages
employees to make cycling their primary means of transportation to reduce carbon emissions
(Welsh Government, 2023n). Employees benefit from savings and tax breaks up to 42% off the cost
of purchasing their bicycles. The Welsh Government e-MOVE scheme is currently running in five
locations across Wales (Rhyl, Swansea, Newtown, Aberystwyth, and Barry). The scheme has saved
600kg of CO2 and service users have reported a 39% decrease in car journeys and a 76% positive
impact on well-being since the start of the scheme in 2021 (The Bike Shop Wales, 2023).
14.2 Smart and flexible working
Retaining staff that have been trained is an important objective of well-being workplace initiatives
(Welsh Government, 2023l). A smarter working initiative was launched by Welsh Government,
encouraging Welsh businesses to support employees via remote working. This initiative supports
vulnerable populations such as disabled employees and employees with caring or childcare
responsibilities (Welsh Government, 2022b).
14.2.1 Working from home
Decreased mental well-being and increased loneliness affected more than 45% of the working from
home (WFH) population in Wales between November 2020 and January 2021 during the second
lockdown of the COVID-19 pandemic (O’Connor et al., 2021). The WFH populations most likely to be
affected were workers in their 30s, women, workers living alone, workers with lower mental well-
being and workers with pre-existing health conditions. Of those surveyed, 1 in 5 workers reported
complete aversion to WFH; conversely, 3 in 5 workers wanted to spend some or all their work week
WFH. WFH is not a viable option for all workers, especially workers living in deprived areas,
temporarily employed staff, and workers with pre-existing health conditions (Griffiths et al., 2022).
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RR0009_Supporting people in work and to return to the workforce: a rapid review 27
15 Barriers to productivity and well-being in the workforce
15.1 Gambling and employment
Problem gambling can have a detrimental impact on work and employment outcomes. Gambling is
linked to a higher risk of future unemployment (Muggleton et al., 2021). The impacts of gambling
include absenteeism, an inability to work, unemployment and reduced performance at work or
education (Langham et al., 2016). The financial cost to the UK Government associated with problem
gambling is estimated to have cost £77 million in unemployment benefits between 2019 and 2020
(Office for Health Improvement & Disparities, 2023).
15.2 Financial wellness
With rising inflation and the current cost of living crisis affecting the UK, many employees are
experiencing poor mental health due to worrying about their finances. 60% of people in Wales
agreed that rising costs of living negatively affected their quality of life (25% strongly agreed). 87%
reported ‘worrying’ about the cost of living, with 38% reporting ‘worrying a lot’ (Public Health Wales,
2023b). People with poor mental health are more likely to experience subsequent reductions in
income. The negative impacts on mental health and well-being induced by the cost of living crisis
could lead to future financial and health problems, creating an entrenched downward spiral that can
persist even if economic conditions improve (Thomson et al., 2022)
Financial issues are the primary stressor to employees (Jaggar & Navlakhi, 2021). Employers are
increasingly aware of such issues and are moving to offer tailored financial wellness support. For
example, Bangor University offers several non-monetary, financial support interventions for
employees. Debt and Financial Stress Support is an intervention that offers guidance and emotional
support in managing financial problems. Additionally, workshops are offered about financial
awareness and resilience, retirement and pension planning, and will writing services (Bangor
University, 2023).
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RR0009_Supporting people in work and to return to the workforce: a rapid review 28
16 Review methodology
Stakeholders from the Welsh Government and Public Health Wales asked the BIHMR Rapid Review
team to investigate the agreed review question to inform future Welsh Government policy and
spending.
Review Question: What cost-effective interventions are there to support people in work and assist
people to return to the workforce?
Searches were conducted on 2nd June 2023 to identify economic evidence of workforce health and
well-being interventions and interventions that encourage employee return to work. To be eligible
for inclusion, primary studies or review papers needed to report on economic evaluations, return on
investment analyses, costing analyses, or work-related outcomes of economic interest (i.e.,
employment rates, sickness absence, presenteeism, work productivity). The Population,
Intervention, Control and Outcomes (PICO) keywords can be found in Appendix 1. We included
evidence from the Organisation for Economic Co-operation and Development (OECD) country
settings published between 2017 and 2023. Papers were excluded if full text publications were not
available in English or Welsh.
Searches were performed in MEDLINE, Embase and the Cochrane Library. The search strategy
performed in MEDLINE can be viewed in Appendix 2. The searches were purposely broad to capture
a wide range of different workplace interventions. The search strategy included the terms
‘workplace’, ‘wellness at work’, ‘healthy workplace’ and health economics terms to capture
economic evaluations and costing studies such as ‘cost-effectiveness’, ‘cost-benefit’ and ‘cost
analyses’.
The review identified a wide range of workplace well-being interventions targeting several different
areas, including but not limited to, mental health, substance abuse, smoking, weight management,
physical activity, and interventions for specific populations such as health care workers (HCWs).
Examples of published economic evidence of different workplace health and well-being
interventions supporting different subgroups identified from the searches are presented below. The
Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) flow diagram can be
found in Appendix 3 and the data extraction tables can be found in Appendix 4. The final number of
eligible papers was 76. Summary statistics regarding the Welsh workforce can be found in Appendix
5.
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RR0009_Supporting people in work and to return to the workforce: a rapid review 29
17 Economic evidence for interventions supporting well-being to
enable retention and return to the workforce
17.1 Common mental health conditions
The costs of mental health in Wales are estimated at £7.2 billion per year and from 2019 to 2020
£810 million was spent on mental health problems (Welsh Government, 2023i). Common mental
health problems such as anxiety, depression and unmanageable stress affect one in six employees in
Wales each year (Belloni et al., 2022). The COVID-19 pandemic had a negative impact on population
general health with specific groups of people affected which included: those with pre-existing
mental health concerns, NHS/social care workers and key workers, low-income earners, and the self-
employed (Parliament, 2020).
Common mental health problems often affect the workplace environment, significantly impacting
both employees and employers. Conditions such as anxiety and depression may lead to reduced
productivity, increased absenteeism, and strained interpersonal dynamics among co-workers (Ling,
2023). Additionally, workplace stressors, such as long hours, lack of work-life balance, and limited
support from management, can contribute to the development or worsening of mental health
challenges. Creating a mentally healthy work environment involves fostering open communication,
promoting psychological well-being, and offering access to resources such as therapy or counselling
(Ling, 2023). Prioritising employee mental health enhances job satisfaction, retention, and
contributes to a more productive and compassionate work culture (Brunges & Foley-Brinza, 2014).
Tele coaching had positive effects on mental health outcomes in the workplace during the COVID-19
pandemic (Barak et al., 2008; Sharma & Bhaskar, 2020). Tele coaching is coaching at a distance using
telecommunications. It can be used to improve mental health along with supporting self-care. Tele
coaching has emerged as a valuable tool with positive effects on mental health outcomes in the
workplace. As remote work has become the new norm, individuals face heightened feelings of
isolation, stress, and uncertainty. Tele coaching, through its virtual platforms, has provided a
convenient and accessible means for employees to receive personalised support and guidance.
Studies have indicated that remote coaching interventions can lead to improved mental well-being
and stress reduction (Barak et al., 2008). Professionals offering tele coaching help individuals
develop coping strategies, manage work-related stressors, and navigate the blurred boundaries
between work and home life. This form of remote coaching also encourages self-care practices and
resilience-building, contributing to improved mental well-being. By tailoring sessions to address
individual concerns and fostering a sense of connection, tele coaching has played a significant role in
mitigating the negative impacts of the pandemic on mental health within the workplace setting.
Mental health problems have an adverse effect on the ability of people to work, costing the Welsh
Government over £1.2 billion a year including state benefits costs, lost tax and National Insurance
revenue, and NHS costs (Farmer & Stevenson, 2017). The cost of mental health problems at work to
the Welsh economy may be much higher with between £3.5 billion (Friedli & Parsonage, 2009) and
£4.7 billion every year lost in terms of lost output, costs to employers and NHS costs. The full societal
costs of poor mental health in Wales could be as high as £9.5 billion when including the costs to
health and social care (£1.4 billion) and considering the high human cost of mental health problems
(£4.6 billion). The UK public health guidance on ‘Mental well-being at work’ states that organisation-
wide approaches to promoting mental well-being can produce important net economic benefit and
that performing annual audits of employee well-being would produce financial gains; of the order of
£100 million per annum (National Institute for Health and Care Excellence, 2022b). Workplace
mental health interventions can offer a positive ROI with up to £9 generated for every £1 spent
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RR0009_Supporting people in work and to return to the workforce: a rapid review 30
(Deloitte, 2022; Knapp et al., 2011). There are many examples of interventions that promote mental
health and well-being at work in the literature. These examples highlight the cost-effectiveness of
programmes to improve mental health in the workplace. Tufts Be Well at Work is a telephone-based
programme designed to aid the workplace functioning of employees living with depression in the
United States of America (USA). The programme is an effective intervention for improving
productivity, especially when compared with conventional interventions. It also has low running
costs and a positive ROI (in the three randomised controlled trials (RCTs), the ROI was 5.4:1, 5.2:1,
and 1.6:1) (Lerner et al., 2021). Senedd Insight, a Welsh Government consultant agency, hosted the
‘Creating Mentally Healthy Workplaces Wales Conference’ in October 2023 to promote prevention,
healthy workplace practice, cultivation of healthier environments, and effective means of leadership
and crisis management (Senedd Insight, 2023). RESPECT is a four-hour face-to-face mental health
training programme for managers which aims to better understand employee mental health in
Australia. This programme led to a reduction in workplace absenteeism and an ROI of £9.98 for
every £1 spent on manager training (Milligan-Saville et al., 2017). Individual psychological support
for health care workers in Italy dealing with occupational distress yielded an ROI of €2.73 for every
€1 invested (Dalmasso et al., 2021). Problem-solving based intervention (PSI) for common mental
health disorders reduced the socio-economic burden when compared with care as usual in Sweden.
PSI was not cost-effective for the employer, but it was cost-beneficial to society (Van De Poll et al.,
2020).
Early intervention in the workplace for common mental health disorders and targeted effective
treatment for at-risk employees can be cost saving for businesses and the NHS (Friedli & Parsonage,
2009). Organisation-wide primary prevention initiatives may offer a greater ROI than ‘reactive’
intervention at a later stage (e.g., secondary, or tertiary prevention) with culture change, or
awareness raising workplace health promotion interventions offering around £8 ROI for every £1
spent, compared with targeted psycho-social mental health treatments for depression generating up
to £5 for every £1 investment (Deloitte, 2022). There is evidence from the NHS in Wales that
interventions such as yoga can be cost-effective in terms of reducing absenteeism due to
musculoskeletal disorders. For every £1 spent on yoga, there is an estimated £10.17 societal benefit
generated due to increased productivity at work (Public Health England, 2019). Embedding
economic evaluations into future research on workplace health outcomes would help enable the
identification of cost-effective workplace health programmes (Brunton et al., 2016). The
management of fit/sick notes should also be reviewed in a future study (Public Health Wales,
2023a). See Table 2 for recent included studies relating to common mental health disorders.
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RR0009_Supporting people in work and to return to the workforce: a rapid review 31
Table 2 Economic studies relating to common mental health disorders
Author Date and
Country
Aim Intervention Length of
follow-up
Type of study Population Findings Type of economic analysis and main
finding
Quality rating
Lerner et
al.
2021
USA
To test whether
the Veterans
Health
Administration
(VHA) integrated
care (IC) program
combined with
telephonic work-
focused
counselling,
known as Be Well
at Work (BWAW),
is superior to IC
alone.
The BWAW
intervention was
based on stress
and coping theory
in which successful
mental health and
functional
outcomes are
related to
responding
effectively to
psychosocial
challenges.
4 months RCT with ROI
analysis.
253 patients
(mean [Standard
Deviation [SD]]
age, 45.7 [11.6]
years; 218 [86.2%]
men; 135 [53.4%]
white). IC control
group (n=114);
intervention group
received IC plus
‘Be Well at Work’
(n=139).
At the 4-month follow-up,
patients who received IC plus
BWAW had greater
reductions in at-work
productivity loss (adjusted
effect, −1.7; 95% Confidence
Interval (CI), −3.1 to −0.4; P =
.01) and depression symptom
severity (adjusted effect,
−2.1; 95% CI, −3.5 to −0.7; P =
.003). The improvements
from IC plus BWAW persisted
4 months after intervention
(at-work productivity loss
mean difference, −0.5; 95%
CI, −1.9 to 0.9; P = .46;
depression symptom severity
mean difference, 0.6; 95% CI
−0.9 to 2.1; P = .44). The cost
per patient participating in
BWAW was $690.98, and the
return on investment was
160%.
ROI.
The cost per patient participating in
the Be Well at Work programme was
$691 and the ROI was 160%.
Low
Milligan-
Saville et
al.
2017
Australia
To investigate the
effect of mental
health training on
managers’
knowledge,
attitudes,
confidence, and
behaviour towards
employees with
mental health
problems, and its
effect on
employee sickness
absence.
Manager mental
health training
within a large
Australian fire and
rescue service.
6 months RCT with ROI. The intervention
group (n=46)
received face-to-
face RESPECT
Manager Training
Programme, which
combined mental
health knowledge
and
communication
training.
During the 6-month follow-
up, the mean rate of work-
related sick leave decreased
by 0·28PP from a pre-training
mean of 1·56% (Standard
Error (SE) 0·23) in the
intervention group and
increased by 0·28PP from
0·95% (0·20) in the control
group (p=0·049),
corresponding to a reduction
of 6·45 hour per employee
per 6 months.
ROI.
A 4-hour manager mental health
training programme could lead to a
significant reduction in work-related
sickness absence, with an associated
ROI of £9.98 for £1 spent on such
training.
Moderate
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RR0009_Supporting people in work and to return to the workforce: a rapid review 32
Van De
Poll et al.
2020
Sweden
To assess the cost-
benefit and cost-
effectiveness of a
work-directed
intervention
implemented by
the occupational
health service
(OHS) for
employees with
common mental
disorders (CMD) or
stress-related
problems at work.
An occupational
health workplace
intervention.
12 months Cost-benefit
and cost-
effectiveness.
Problem Solving
Based Intervention
(PSI) group (n= 41).
Care as usual
group (n=59).
Costs for long-term sickness
absence were higher for care
as usual, whereas costs for
short-term sickness absence
and production loss at work
were higher for the PSI
group. Due to these costs, PSI
was not cost-effective from
the employer’s perspective.
However, PSI was cost-
beneficial from a societal
perspective.
A cost-effectiveness analysis showed
that a one-day reduction of long-term
sickness absence costed on average
€101 for the PSI group, a cost that
primarily was borne by the employer.
High
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33
17.2 Workers with rheumatoid arthritis
The evidence on the relative cost-effectiveness of workplace interventions to support workers with
rheumatoid arthritis is mixed. A cost-effectiveness analysis and cost-utility analysis of a workplace
intervention to improve productivity among workers with rheumatoid arthritis did not produce
positive economic outcomes (Noben et al., 2017). Findings indicated that the intervention was more
costly and less effective when compared to the care as usual group (Noben et al., 2017).
17.3 Musculoskeletal disorders
Musculoskeletal conditions such as lower back pain, neck pain, shoulder pain, leg pain, foot pain and
elbow pain reduce levels of paid productivity (Jones et al., 2019). A cost-benefit analysis of a
participatory return to work intervention for temporary agency and unemployed workers sick-listed
due to musculoskeletal disorders in the Netherlands indicated that although the programme was
more effective and had the potential to achieve a sustainable contribution of vulnerable workers to
the labour force, it was also more costly than usual care (Vermeulen et al., 2013).
17.4 Severe mental health conditions
The number of people in Wales living with severe mental health disorders rose from 12% before the
COVID-19 pandemic to 28% by April 2020 (Wales Fiscal Analysis, 2021). The total cost of poor mental
health has increased from £42-45 billion (2019 pre-pandemic) to £53-56 billion (2020-2021 during
and post-pandemic) an increase of 25%. These costs include absenteeism, presenteeism and staff
turnover. The annual costs per employee in Wales are among the highest as a percentage in the UK
at 68% of earnings (£1,768 per employee per year). Early proactive interventions such as culture
change and prevention that span the entire organisation yield an ROI of £5.30 for every £1 invested
(Deloitte, 2022). Increasing evidence suggests that employer intervention can improve mental health
via means such as risk and stress management, good working conditions, encouragement of
autonomy, supporting work-life balance, a clear path for progression, and the absence of
harassment and bullying (McDaid & Park, 2022; National Institute for Health and Care Excellence,
2022b).
The employment rate for people with severe mental health illness (including schizophrenia and
mood disorders) is significantly lower than both the general population and people living with a
disability, including those with common mental health conditions (Booth et al., 2014). In terms of
ROI, the benefits gained from employment include personal health and social benefits, with less
reliance on social care translating into savings. An ROI of £1.04 for every £1 spent has been found for
placement support programmes in the North West and Yorkshire and Humber regions of England
(Booth et al., 2014).
A pilot ROI analysis evaluating a workplace disability management programme for HCWs in an Italian
paediatric hospital found significant returns in terms of productivity and reduced absenteeism rates.
The programme assessed worker disabilities and provided tailored reasonable adjustments to the
work environment or work roles. The total intervention programme cost €14,931 and provided a ROI
of €28 per €1 invested, evidencing significant benefit. Significant falls in absenteeism (days absent)
were observed at 6-month follow-up (23 to 6 days) and 12-month follow-up (41 to 15 days) (Camisa
et al., 2020). The most common reasonable adjustments were internal reorganisation of work duties
(relieving HCWs of duties too heavy for their pathology), proposal to company management for
environmental, ergonomic, structural, and technological improvement measures, paths of
psychosocial support and/or health promotion interventions, and a change of working destination or
change of job. The three categories of work disability in the study were work and extra-work
discomfort (mainly of a psychological nature linked to work-related stress), musculoskeletal
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34
pathology due to biomechanical overload and other problems related to the presence of serious
pathologies (especially neoplasms) (Camisa et al., 2020).
Two economic evaluation studies have assessed the cost-effectiveness of interventions for
individuals with traumatic brain injury and veterans with spinal cord injury (Radford et al., 2018;
Sutton et al., 2020). In the USA, a cost-utility analysis of supported employment for veterans with
spinal cord injury was found to be more effective but not cost-effective when compared to usual
care (Sutton et al., 2020). In England, a feasibility RCT demonstrated favourable findings in terms of
an early-stage cost-utility analysis of specialist vocational rehabilitation to increase return to work
among individuals following traumatic brain injury (Radford et al., 2018). See Table 3 for studies
relating to severe mental health disorders.
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35
Table 3 Economic studies relating to severe mental health disorders
Author Date
and
Country
Aim Intervention Length of
follow-up
Type of
study
Population Findings Type of economic analysis and
main finding
Quality
rating
Radford et
al.
2018
England
To assess the feasibility of
conducting an economic
evaluation of vocational
rehabilitation (VR)
compared with usual care
alone following traumatic
brain injury (TBI).
The National Institute
of Health and Care
Research (NIHR)
funded Early
Specialist Traumatic
brain injury VR study
was a job retention
intervention. It
involved assessing
the impact of
traumatic brain injury
on work roles and
responsibilities and
finding acceptable
strategies to
overcome problems
and prevent job loss.
12 month
follow-up
Feasibility
RCT with
cost-
effectiveness
analysis and
early-stage
cost-utility
analysis.
37 participants
who had
experienced
traumatic brain
injury.
Cost-effectiveness
analysis: The
difference in
mean cost per
participant was –
£989.38 (95% CI –
£4017.34 to
£2038.59)
unadjusted or
£1030.64 (95% CI
–£3840.45 to
£1779.17) when
adjusting for
centre and
baseline costs,
meaning that the
VR intervention
group was, on
average, cheaper
than the usual
care group.
However, in the
VR group, fewer
people returned
to, or retained,
work: 15 (79%)
participants
returned to work
or education,
compared with 16
(89%) in the UC
group. Early cost-
utility analysis:
The incremental
mean Quality
Adjusted Life
Years (QALY) per
participant was –
0.0506 (95% CI –
0.1715 to 0.0702)
with adjustment
for baseline and
centre. assuming
The difference in mean cost per
participant was –£989.38 (95%
CI –£4017.34 to £2038.59)
unadjusted or –£1030.64 (95%
CI –£3840.45 to £1779.17)
when adjusting for centre and
baseline costs, meaning that
the vocational rehabilitation
intervention group was, on
average, cheaper than the usual
care group. However, in the
vocational rehabilitation group,
fewer people returned to, or
retained, work: 15 (79%)
participants returned to work or
education, compared with 16
(89%) in the usual care group.
High
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36
a willingness to
pay (WTP)
threshold of
£20,000 and
£30,000 per QALY
generated, in line
with NICE
guidance. The net
monetary benefit
(NMB) for the VR
intervention
group, when
considering the
intervention costs
in the analysis,
was £18.64 (95%
CI –£3355.00 to
£3032.98) when
using a £20,000
WTP per QALY
threshold and –
£487.36 (95% CI –
£4655.34 to
£3159.67) at the
WTP threshold of
£30,000 per
QALY. At a WTP
threshold of
£20,000, the NMB
is above zero,
which indicates
that TBI may be
cost-effective at
currently
accepted
thresholds. The
VR intervention
was more costly
and less effective
than usual care.
Sutton et
al.
2020
USA
To estimate the net
monetary benefit of an
individual placement and
support-based supported
employment program for
veterans with spinal cord
injuries (SCI).
The PrOMOTE study
is an extension of a
previous supported
employment
programme study
called the Spinal Cord
Injury Vocational
Integration Program
(SCI-VIP). PrOMOTE
24-month
follow-up
Cost-
effectiveness
analysis.
213 veterans. Mean quality
adjusted life years
were significantly
higher for
PrOMOTE
participants over
both 1- and 2-
year time periods:
(0.59 versus 0.63,
Cost-effectiveness analysis.
Using net monetary benefit, the
authors found no significant
difference in value between the
treatment as usual and the
PrOMOTE programme.
High
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was a prospective,
multi-site 5-year
project evaluating
longitudinal
employment, quality
of life, and economic
outcomes of an
Individual. Placement
and Support
Supported
Employment program
for veterans with
SCI.
p values <0.001)
in year 1 and
(1.151 versus
1.271, p values
<0.001) in year 2.
Using net
monetary benefit,
the authors found
no significant
difference in
value between
the treatment as
usual and
PrOMOTE at
levels of
willingness to pay
equal to or less
than $100,000
per quality
adjusted life year.
In this case, both
programs would
provide equal
value in either
monetary terms
or health benefit
terms.
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17.5 Vaccinations
With respect to common ailments such as influenza, vaccinating the workforce against certain
illnesses has been shown to be cost-effective for health and social care workers, but evidence of
cost-effectiveness across the general workforce is less convincing. This is because the ripple effects
are less than in a health care setting and immunising an employee is mainly only beneficial to
immediate family and not others within the community (Edwards et al., 2019). Identified economic
analyses assessing vaccinations in the workforce concerned influenza and COVID-19 vaccinations
only. The evidence is presented below.
17.5.1 Influenza (flu)
A cost-benefit analysis conducted during 2017 and 2018 was part of an influenza vaccine
observational study (Ferro et al., 2020). For every participant data were collected on seasonal
influenza immunisation status and sick-leave days. Sick-leave days were compared among the
influenza epidemic period and the previous one between vaccinated and unvaccinated and any
difference in days of absence was caused by seasonal influenza. The monthly mean cost for sickness
absences per employee was significantly higher for an unvaccinated individual compared to one
vaccinated, respectively €129.00 and €54.00 (p = 0.028). The overall net saving estimated was
€314.00 per person vaccinated (Ferro et al., 2020).
A European modelling study of workplace influenza vaccination found that 90% of vaccination
coverage could reduce the burden of influenza both on the workforce and the wider population. The
average cost of a vaccine was €10 per vaccinated employee (Verelst et al., 2021).
Cost–benefit analysis was the most common economic evaluation method for interventions against
influenza at the workplace (Ofori et al., 2022). All except two cost–benefit analyses on vaccination
indicated cost savings or cost–effectiveness, and only one study was identified to have assessed
nonpharmacological interventions. The average net benefit of vaccination per employee was
$658.28 based on a study from Spain (Fernández, 2006). For those studies reporting their results as
the cost–benefit ratio, a study from the USA reported a cost–benefit ratio of 0.1219 meaning that
costs outweighed benefits (Akazawa et al., 2003) and a study from Brazil reported a cost-benefit
ratio of 1:2.47 (Burckel et al., 1999). A net societal cost of $40.89 per vaccinated person compared
with no vaccination was reported in a study from the USA (Bridges et al., 2000). See Table 4 for
studies relating to flu vaccinations.
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39
Table 4 Studies relating to influenza vaccinations
Author Date and
Country
Aim Intervention Length of
follow-up
Type of study Population Findings Type of economic analysis
and main finding
Quality
rating
Ferro et al. 2020
Italy
To analyse the
extent of
absences due
to illness
following a
voluntary
influenza
immunisation
program among
the Komatsu
Italia
Manufacturing
company’s
personnel
during the flu
season 2017-
2018.
Influenza vaccine
2017-2018.
12 months Cost-benefit
analysis.
Unvaccinated
employees over
the influenza
season 2017-
2018.
During the
influenza
period, the
monthly mean
of sick-leave
days per
employee was
significantly
lower among
the vaccinated
than the
unvaccinated.
The monthly mean cost for
sickness absences per
employee was significantly
higher for an unvaccinated
employee compared to one
vaccinated, respectively
€129.00 and €54.00 (p =
0.028). The overall net saving
estimated was €314.00 per
person vaccinated.
High
Verelst et al. 2021
UK, Belgium
& the
Netherlands
To estimate the
cost benefits of
employer
funded flu
vaccination in
Belgium with a
dynamic
transmission
model.
Workplace
influenza
vaccination.
Unclear (this
was a
modelling
study).
Economic
modelling
study.
Modelled using
Belgium
population data.
Workplace
vaccination
reduced the
burden of
influenza both
on the
workplace and
in the
population at
large.
Compared to the current
vaccine coverage – 21% in
the population at large – an
employee vaccine coverage
of 90% could avert an
additional 355,000 cases, of
which about 150,000 in the
employed population and
205,000 in the unemployed
population. While seasonal
influenza vaccination has
been cost saving, on average
at about €10 per vaccinated
employee, the cost-benefit
analysis was prone to
between-season variability.
High
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40
17.5.2 COVID-19 and Long-COVID
In January 2020, the COVID-19 virus was identified and quickly spread around most of the world, and
since then, COVID-19 has had a significant impact on the way that people work, with many more
working from home than in the years preceding the COVID-19 pandemic (Hupkau & Petrongolo,
2020). One in four employees now have a hybrid working week, and 16% of UK workers work
exclusively from home in 2023. Up to 69% of professional occupations, such as accountants and
lawyers, are most likely to be working remotely (Office for National Statistics, 2023b). During the
COVID-19 lockdowns, the Coronavirus Job Retention Scheme (CJRS) (more widely known as
furlough) was launched by the UK Government in March 2020 to support businesses to pay their
employees. The scheme supported 1.3 million businesses and 11.6 million jobs between March 2020
and September 2021. Most employees were working in the hospitality, construction, and recreation
industries. The cost of the CJRS scheme was £70 billion (Francis-Devine et al., 2021). During this
time, the government also spent £88 billion on developing a vaccine to reduce the spread of COVID-
19 (Health in developing countries, 2022).
There have been many individuals infected with COVID-19 left with poorer quality of life due to
Long-COVID. Long-COVID refers to signs and/or symptoms that develop following COVID-19 infection
which continue for more than 12 weeks and are not explained by an alternative diagnosis (World
Health Organisation (WHO), 2022). Some of the common symptoms include fatigue, shortness of
breath, chest pain, and neurocognitive impairment, which often overlap and fluctuate in severity.
Some of the symptom's impact on function and could impede returning to work after the initial
infection (Madan et al., 2021). Working-aged people are less likely to participate in the labour
market after developing Long-COVID symptoms than they were before being infected with COVID-
19. This relationship between self-reported Long-COVID and inactivity for reasons other than
education or retirement is strongest among people aged over 50 years (Ayoubkhani, 2022).
17.5.3 Gender
Men were more likely to die from COVID-19 than women (Capuano et al., 2020). There was an 18%
difference in the total number of COVID-19-related deaths for men (63,700) and women (53,300)
between March 2020 and January 2021 in England and Wales (Office for National Statistics, 2022).
Reasons for this may include immune system activity and its modulation by sex hormones,
coagulation pattern, and pre-existing cardiovascular diseases as well as effects from smoking and
drinking habits (Capuano et al., 2020).
17.5.4 Minority groups
COVID-19 disproportionately affected individuals from ethnic minority communities in the UK.
During the first wave of the COVID-19 pandemic (24 January 2020 to 11 September 2020), people
from all ethnic minority groups (except for women in the Chinese or "White Other" ethnic groups)
had higher rates of death involving the coronavirus compared with the White British population. The
rate of death involving COVID-19 was highest for the Black African group (3.7 times greater than for
the White British group for men, and 2.6 greater for women), followed by the Bangladeshi (3.0 for
men, 1.9 for women), Black Caribbean (2.7 for men, 1.8 for women) and Pakistani (2.2 for men, 2.0
for women) ethnic groups (Office for National Statistics, 2021e).
17.6 Alcohol misuse
Alcohol misuse or excessive alcohol consumption puts individuals at increased risk with adverse
health and social consequences (Glesson et al., 2019). Lost productivity due to alcohol misuse costs
the UK economy more than £7 billion annually, and an estimated 167,000 working years are lost to
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alcohol consumption every year (Public Health England, 2016). The effects of alcohol consumption
are long lasting, and therefore work productivity can be affected in the long and short term. Workers
may attend work hungover or still under the influence of alcohol from the night before, consume
alcohol before work, or during the working day (Alcohol Change UK, 2018). Heavy alcohol
consumption also leads to more serious health issues, such as alcohol-related liver disease (ALD) and
other cardiovascular complications including heart failure; gout, and cancer, injuries, brain disease
like dementias and Wernicke-Korsakoff’s encephalopathy (Meza et al., 2022).
A recent systematic review included 39 articles, with 28 of these describing primary research and 11
reviews, most of which focused solely on alcohol use. Heterogeneity between studies concerning
intervention and evaluation design limited the degree to which findings could be synthesised.
Targeted brief interventions and universal substance use screening were found to be useful in
reducing alcohol consumption (Morse et al., 2022). The use of alcohol increases the number of
accidents and mistakes because of the reduction in concentration ability. In the USA in 2010, a
screening and referral alcohol abuse programme with the workforce was modelled (Quanbeck et al.,
2010). The Screening, Brief Intervention, and Referral to Treatment Programme (SBIRT) benefit-cost
ratio was found to be 4.4:1, providing convincing evidence that the SBIRT programme could be
beneficial for employers in companies where there are workers with problem drinking profiles.
Alcohol-related presenteeism (impaired work performance associated with alcohol consumption)
has been identified as an under-researched topic in the research literature (Thørrisen et al., 2019).
Evidence supports the view that employee alcohol consumption may be associated with impaired
work performance (Jurek & Rorat, 2017; Schou, 2016). Due to low research quality and lack of
longitudinal designs, existing evidence should still be characterised as inconclusive regarding the
prevalence, nature, and impact of alcohol-related presenteeism in the workforce (Thørrisen et al.,
2019).
Those who live and work in cultures where drink culture is the norm are also at more risk of alcohol-
related harm (Alcohol Change UK, 2018). Those at most risk of alcohol related harms are:
• Shift workers
• Workers working in poor conditions
• Workers under stress
• Workers with low job security
Box 2: Facts about alcohol related harm (Public Health England, 2016)
• 40% of employers mention alcohol as a significant cause of low productivity
• Between 3% and 5% of all work absence is caused by alcohol consumption
• 35% of people report they have noticed colleagues under the influence of drugs and alcohol
at work
• 25% of people report that drugs or alcohol have affected them at work, with 23% reporting
they had experienced decreased productivity as a result
There have been many interventions to reduce presenteeism due to alcohol abuse worldwide.
Interventions include:
• Theoretical based – mental simulation (Hagger et al., 2011)
• Alcohol screening
• SBIRIT (Quanbeck et al., 2010)
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• Community based interventions such as the North Wales Alcohol Harm-Reduction Strategy
(Betsi Cadwaladr University Health Board, 2020)
The effectiveness of interventions to reduce risky patterns of alcohol consumption is mixed (Hagger
et al., 2011; Wolfenden et al., 2018). Despite the limited number of implementations studies, the
evidence suggests that interventions that cause low burden, that are confidential, and those which
have low psychological resistance lead to stronger intentions to reach the desired outcome (Hagger
et al., 2011).
Reviews of the evidence suggest interventions that are likely to be particularly effective in reducing
alcohol consumption include: increasing alcohol prices; reducing the availability of outlets selling
alcohol and restricting the marketing of alcohol (Jackson & Johnson, 2010; National Institute for
Health and Care Excellence, 2022a; World Health Organisation (WHO), 2009).
In Wales, minimum (alcohol) unit pricing (MUP) was based loosely on the Scottish Governments’
model of MUP. On 1st May 2018, Scotland introduced an MUP of 50 pence per alcohol unit. MUP in
Scotland was associated with a significant 13.4% reduction (95% CI –18.4 to –8.3; p=0.0004) in
deaths wholly attributable to alcohol consumption. There was also a significant decrease in
hospitalisations wholly attributable to alcohol consumption (–8.3 to 0.3; p=0.064) (Wyper et al.,
2023). Effects were driven by significant improvements in chronic outcomes, particularly alcoholic
liver disease. MUP legislation was associated with a reduction in deaths and hospitalisations wholly
attributable to alcohol consumption in the four most socioeconomically deprived areas in Scotland
(Wyper et al., 2023).
The MUP was introduced in Wales in March 2020, and the law includes a formula for calculating the
MUP. This formula is made up of the MUP of 50 pence, the strength and volume of the alcohol. This
formula has been deliberately chosen to target high alcohol content drinks, which tend to be
consumed by those who are more at risk of harm from alcohol consumption (Welsh Government,
2020a). By October 2020, 10% of drinkers had reduced their alcohol consumption due to the
Result
of the COVID-19 pandemic. Many people in Wales continue to follow a hybrid working pattern
(Chwarae Teg, 2022).
By 2040, 1 in 5 people (19%) aged 20 years and older are projected to be living with a major illness,
moving from almost 1 in 6 in 2019 (Watt et al., 2023). This Wellness in work report did not identify
evidence on the cost-effectiveness of ‘fit note’ schemes to help people return to work, but this could
be a focus of future research (Public Health Wales, 2023a). Targeted interventions within workplaces
are required to support the well-being of staff who are at risk of struggling or who are struggling
with poor physical and mental health. The reduction of sickness-related absence could facilitate
returning to and remaining in the workforce. Promoting employee mental well-being will produce
important net economic benefit and produce financial gains, of the order of £100 million per annum
for the UK (National Institute for Health and Care Excellence, 2022b).
Due to an ageing population in Wales, people are working later in life and combining work and
caring responsibilities. Supporting older people to stay in the workforce for longer can generate
productivity gains through retaining cumulative experience and skills in the workplace (ILC, 2022).
Tackling the lower levels of employment of women and ethnic minorities in Wales is critical for
individual well-being and the Welsh economy. Since 2019, 16,000 women have left employment in
Wales. During the same period, 13,000 men have gained employment (Welsh Government, 2023g).
The employment rate for working-age ethnic minorities in Wales was 68% in 2022. Comparatively,
the employment rate of working-age white individuals was 74% in 2022.
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People with disabilities are less represented in the workforce than non-disabled individuals both at a
UK and Welsh level. In 2022, 49% of people in Wales with a disability were in paid employment,
significantly less than the 74% of non-disabled individuals (Welsh Government, 2023g). Interventions
targeting people living with short and long-term disabilities, as well as neurodiverse people to join
and stay in the workforce, could increase inclusivity, and bring economic benefits to the Welsh
economy.
Many of the economic evaluations included in this report found that there were monetary benefits
to interventions such as standing desks, healthy eating programmes, provision of healthy eating
information, over the phone counselling, mental health training and gentle physical activity
interventions. Benefits to the employer arose from reduced absenteeism and productivity increases.
Wider societal benefits manifested in reduced burden on the healthcare system and increased
employment levels. However, other studies showed no economic benefits of interventions. For
example, a smoking cessation intervention did not result in changes in productivity costs to the
employer but could result in health and social benefits for the employee.
Consideration must be given to the time horizons in the studies reported. The NICE reference case
recommends using a time horizon long enough to reflect all important differences in costs or
outcomes between the interventions being compared (National Institute for Health and Care
Excellence, 2022c). Many of the time horizons identified in this review were very short (generally no
more than 12 months), and this was especially true for drug and alcohol-related workplace
interventions. This is a limitation of the evidence identified.
In drawing the conclusions together from this report, prevention of avoidable ill-health, disability,
and premature death is the responsibility of all of us, including employers and employees, through
co-produced better health.
This report aligns with the Welsh Government’s Wellbeing of Future Generations Act and their
Prosperity for All national strategy as well as the UK Wellness Workforce plan. Through the
Wellbeing of Future Generations Act Wales is seeking a more equal, prosperous, resilient, healthier,
and globally responsive Wales.
Taking care of the workforce is important for productivity as healthy and happy employees are
more able to thrive and remain in the workforce for longer. Promotion of flexible working
should be considered for employees who express an interest or preference for such work.
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20 Glossary
Absenteeism – The time an employee spends away from the workplace. Absences can be scheduled
(e.g., annual leave) or unscheduled (e.g., due to injury or illness).
Alcohol misuse – Alcohol consumption that puts individuals at increased risk for adverse health and
social consequences.
Brexit - Brexit was the withdrawal of the United Kingdom from the European Union on 31 January
2020. The rules governing the new relationship between the EU and UK took effect in January 2021.
Body Mass Index (BMI) – A number calculated from a person’s weight and height; a high BMI score
can lead to health problems.
Burnout – Defined by the International Statistical Classification of Diseases and Related Health
Problems as a “state of vital exhaustion.” P.227
Cognitive Behavioural Therapy (CBT) – A type of psychotherapy in which negative patterns of
thought about self and the world are challenged to alter unwanted behavioural patterns or treat
disorders such as depression.
Communities for Work Wales - Different counties of Wales have their own communities for work
programmes, backed by European Funding. According to the Welsh Government, £135 million has
been invested into the Communities for Work and Parents, Childcare and Employment schemes
since 2015 through EU structural funds, with more than 17,500 helped into employment.
Communities for Work Plus - Provides specialist employment advisory support and intensive
mentoring to people who are under-represented in the labour market including young, old, and
disabled people; Black, Asian, and Minority Ethnic people; and those with care responsibilities.
COVID-19 – Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus.
Economically active – People who are either in employment or unemployed.
Economic activity rate - People, who are economically active, expressed as a percentage of all
people.
Economic inactivity - People who are neither in employment nor unemployed. This group includes,
for example, all those who were looking after a home or retired.
Employment rate - The number of people in employment expressed as a percentage of all people
aged 16-64.
Employees and self-employed - The division between employees and self-employed is based on
survey respondents' own assessment of their employment status.
Endometriosis – Endometriosis is a disease in which tissue like the lining of the uterus grows outside
the uterus. It can cause severe pain in the pelvis and make it harder to get pregnant.
Equity - The term “equity” refers to fairness and justice and is distinguished from equality: Whereas
equality means providing the same to all, equity means recognizing that we do not all start from the
same place and must acknowledge and adjust imbalances.
Furlough – Furlough is a Job Retention Scheme recently used during the COVID-19 pandemic.
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55
Gender pay gap – The average difference between pay levels for men and women who are working.
Gross Domestic Product (GDP) – The Gross Domestic Product measures the value of economic
activity within a country. GDP is the sum of the market values, or prices, of all final goods and
services produced.
Gig worker - A gig worker is a person who participates in short-term contracts or freelance work.
This can include anyone from Uber drivers to freelance writers. This kind of employment is good for
people who want to work flexibly.
Green economy - A green economy is an economy that aims at reducing environmental risks and
ecological scarcities, and that aims for sustainable development without degrading the environment.
It is closely related with ecological economics but has a more politically applied focus.
Gross Value Added (GVA) – GVA measures the contribution to the economy of each individual
producer, industry, or sector in the UK. It is used in the estimation of gross domestic product (GDP).
Households - A household is defined as a single person, or a group of people living at the same
address who have the address as their only or main residence.
Horizontal segregation – The fact that there are more men than women doing one type of job and
more women than men doing another type of job.
Intervention – A generic term used in public health to describe a policy or programme designed to
have an impact on a health problem.
In employment - People who did some paid work in the reference week (whether as an employee or
self-employed); those who had a job that they were temporarily away from (e.g., on holiday); those
on government-supported training and employment programmes; and those doing unpaid family
work.
In-work poverty – Low pay is a trigger for in-work poverty, which it is more likely to occur when only
one adult in the household is working in paid employment.
Jobs Growth Wales Plus - Jobs Growth Wales+ is a training and development programme for 16–19-
year-olds that provides skills, qualifications and experience young people need to get a job or further
training.
Job Retention Scheme – Job retention schemes tend to be temporary schemes designed to protect
the UK economy by helping employers whose operations may be affected by outside influences. An
example of a job retention scheme is the furlough scheme utilised by the UK Government during the
COVID-19 pandemic.
Just About Managing (JAM) families - Families that are not rich, but also not the poorest in society,
and who despite mostly being in work, find day-to-day life a struggle.
Labour supply - Labour supply consists of people who are employed, as well as those people defined
as unemployed or economically inactive, who can be potential labour supply.
Long-COVID - The World Health Organisation (WHO) defines Long COVID as “the continuation or
development of new symptoms 3 months after the initial SARS-CoV-2 infection, with these
symptoms lasting for at least 2 months with no other explanation.”
Lost Productivity Time (LPT) – Absence and reduced performance of the workforce resulting in
reduced profits or benefits for the employers.
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Menopause – The menopause is when a woman stops having periods. This is a natural part of ageing
that usually happens between 45 and 55 years old.
Not in Education, Employment, or Training (NEET) – NEET is a term used in the UK to describe a
young person who is no longer in the education system and who is not working or being trained for
work.
Not wanting a job - People who are neither in employment nor unemployed and who do not want a
job.
No Guaranteed Hours Contracts (NGHCs) – A type of work contract where there is no guarantee of
any hours of work per week (also known as zero hours contracts in the UK).
Occupation - Occupations are classified according to the Standard Occupation Classification 2010.
Opportunity cost – The value of benefits foregone by not using resources in their next best
alternative use.
Presenteeism – The measurable extent to which health symptoms, conditions and diseases
adversely affect the work productivity of individuals who choose to remain at work.
Primary prevention initiatives – aim to prevent disease or injury before it ever occurs.
Pro-rate – To divide, distribute, or assess proportionately.
Productivity – A measure of worker output impacted by the worker’s health status.
Quality Adjusted Life Year (QALY) – This is defined as a year of life adjusted for its quality of life.
Patients may gain added years of life from a treatment or intervention. This time is adjusted by the
quality of life during that period.
ReAct+ - ReAct+ offers tailored solutions which may include financial support, skills training, and
Personal Development Support to help remove barriers to employment, such as support with mental
health, confidence building, language skills and more.
Return on Investment (ROI) – This is the net economic return for each pound invested in a public
health intervention. It is expressed as either a percentage, or it can be stated that each £1 invested
will generate e.g., £7.10 in economic returns. The £7.10 does not include the original £1 invested.
Return to work (RTW) – Returning to employment after a period of absence from work.
Secondary prevention – trying to detect a disease early and prevent it from getting worse.
Sickness absence/sick leave - Employees can take time off work if they are ill. They need to give
their employer proof if they are ill for more than 7 days.
Small and medium-sized enterprises (SME) – enterprises with fewer than 250 employees.
Smoking cessation – Stopping or quitting using tobacco. Methods include counselling or medications
to stop tobacco use. Social capital – The social glue that helps people, organisations, and
communities to work together towards shared goals.
Social Return on Investment (SROI) – Social Return on Investment (SROI) is a framework for
measuring and accounting for this much broader concept of value; it seeks to reduce inequality and
environmental degradation and improve well-being by incorporating social, environmental and
economic costs and benefits.
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Staff retention - Staff retention is the ability of an organization to retain its employees and ensure
sustainability.
Sustainable work - Sustainable work means achieving living and working conditions that support
people in engaging and remaining in work throughout an extended working life. Work must be
transformed to eliminate the factors that discourage or hinder workers from staying in or entering
the workforce.
Tertiary Prevention – trying to improve your quality of life and reduce the symptoms of a disease
you already have. Unexplained portion of the pay gap – Some of the pay gap between men and
women can be attributed to known factors such as age, education and the type of jobs men and
women tend to do, but there is a substantial portion of the pay gap which remains unexplained.
Thriving employees – Thriving employees are motivated by their work and experience great
personal growth on the job. They have a positive psychological state and experience both a sense of
vitality and learning.
Unemployed - Unemployment refers to people without a job who were available to start work in the
two weeks following their interview and who had either looked for work in the four weeks prior to
interview or were waiting to start a job they had already obtained.
Unemployment rate - Unemployed as a percentage of the economically active population.
Upper limb disorders – Upper limb disorders (ULDs) affect the arms, from fingers to shoulder, and
neck. They are often called repetitive strain injuries (RSI), cumulative trauma disorder or
occupational overuse syndrome.
Vertical segregation – The situation where people do not get jobs above a particular rank in
organizations because of their race, age, or sex: Career progression of women and men in the higher
education sector confirms a pattern of vertical segregation. Women often reach a ‘glass ceiling’ in
careers due to vertical segregation.
Waiting lists – Elective and emergency treatment lists in the NHS.
Wanting a job - People not in employment who want a job but are not classed as unemployed
because they have either not sought work in the last four weeks or are not available to start work.
Working from home (WFH)/Remote work – The term remote work became popular during the 2020
to 2022 pandemic that forced most of the office and knowledge workers to work from home.
Workforce - The workforce is the people engaged in or available for work, either in a country or area
or in a particular firm or industry.
Workless households - Households where no-one aged 16 or over is in employment. These
members may be unemployed or economically inactive. Economically inactive members may be
unavailable to work because of family commitments, retirement, or study, or unable to work
through sickness or disability.
Workplace health programmes – A set of strategies which include programmes, policies, benefits,
environmental supports, and links to the surrounding community designed to meet the health and
safety needs of all employees.
Work-related musculoskeletal disorders – Injuries or disorders of the muscles, nerves, tendons,
joints, cartilage, and spinal discs that work environments can make worse.
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58
21 Acknowledgements
We wish to acknowledge the support of Dr Catherine Lawrence for critical feedback and
proofreading, and Dr Sofie Roberts for proofreading. We would like to thank our stakeholders,
Emma Edworthy, Melda Lois Griffiths, Pauline Mould, Samantha Huckle, Olivia Gallen and Libby
Humphris for their time, expertise and input.
22 Author statement
Conceptualisation: RTE. Writing: RTE, LHS, BFA, AM, KP, JD, HL-W and DF. Review and editing: RTE,
DF, LHS, BFA, JD, KP, AM, SB, AC, BC, JMC, RL, and MM.
. CC-BY-ND 4.0 International licenseIt is made available under a
perpetuity.
is the author/funder, who has granted medRxiv a license to display the preprint in(which was not certified by peer review)preprint
The copyright holder for thisthis version posted January 17, 2024. ; https://doi.org/10.1101/2024.01.17.23300197doi: medRxiv preprint
59
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24 List of appendices
Appendix 1. PICO table
Appendix 2. Search strategy performed in Medline via Ovid
Appendix 3. PRISMA flow diagram
Appendix 4. Data extraction tables
Appendix 5. Summary statistics regarding the Welsh workforce
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25 Appendix 1. PICO table
Population Intervention Control Outcomes
Employees
Not in education,
employment or
training (NEET)
Labour force
Men at work
Older people
Women and work
Workforce
Workplace
Younger people
Diversity
Inclusivity
Musculoskeletal
interventions
Support to find work
Support to stay in work
Vaccinations
Wellbeing interventions
Well
Government
initiatives
Third sector services
Workplace
initiatives
Cost-benefit
Cost-consequence
Cost-minimisation
Cost-utility
Economic evaluation
Return on investment
Social return on
investment
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26 Appendix 2. Search strategy performed in Medline via Ovid
1. Workplace/
2. well-being at work.mp.
3. (work adj3 well-being).mp.
4. (well-being adj3 employment).mp.
5. (healthy adj3 workplace).
6. (health* adj3 workplace).mp.
7. (health* adj3 employment).mp.
8. (healthy adj3 employment).mp.
9. (well-being adj3 employee).mp.
10. 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9
11. Cost-Benefit Analysis/ or cost-effective.mp.
12. cost-benefit.mp.
13. cost-utility.mp.
14. cost-consequence.mp.
15. cost-minimisation.mp.
16. cost-minimization.mp.
17. social return on investment.mp.
18. SROI.mp.
19. return on investment.mp.
20. economic evaluation.mp.
21. 11 or 12 or 13 or 14 or 15 or 16 or 17 or 18 or 19 or 20
22. 10 and 21
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27 Appendix 3. PRISMA flow diagram
PRISMA flow diagram (Page et al., 2021).
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28 Appendix 4. Data extraction tables
This is available on request to the Health and Care Research Wales Evidence Centre.
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29 Appendix 5. Summary statistics regarding the Welsh
workforce
N.B: The figures used below were obtained from the Annual Population Survey 2022 and Labour
Market Statistics February 2023 release. More up to date sources are used in the text. These
summary statistics were sent to stakeholders on Monday 22nd May 2023.
The COVID-19 pandemic, exit of the United Kingdom (UK) from the European Union (also known as
Brexit) and a significant cost of living crisis have changed the health and well-being of the labour
force in Wales (Dalingwater, 2019; Edwards et al., 2019; The Kings Fund, 2022). Current trends of the
Welsh labour force are offered below. The figures represent those of working age (16-64 years)
unless otherwise stated and includes both part-and full-time employment patterns.
The number of people employed in Wales has fallen since the start of the COVID-19 pandemic
• There are 1.4 million individuals employed in Wales: a rate of 72%. A decrease of 6,000 or 2.3
Percentage Points (PP) from the 74% employment rate in 2019 (Welsh Government, 2023f,
2023h).
• There are 775,000 men in employment in Wales (78% of working age men). An increase of
5,000 since 2019 (Welsh Government, 2023f, 2023h).
• There are 666,000 women in employment in Wales (67% of working age women). A decrease
in participation of 4.2PP from 2022. Since 2019, 26,000 women have left employment in
Wales (Welsh Government, 2023f, 2023h).
• The employment rate for women in Wales is lower than the UK average and the gap between
these rates has widened significantly from 0.8PP to 5.2PP in the year since 2022 (Welsh
Government, 2023f, 2023h).
• Women aged 50-74 living in the ‘healthiest’ areas of England and Wales were 6% more likely
to be in paid work than those living in the ‘unhealthiest’ areas (ILC, 2022).
Overall unemployment has fallen in Wales since the start of the COVID-19 pandemic
• 52,000 individuals are unemployed in Wales: a rate of 3.5%. This has fallen from 62,000 in
2019 (Welsh Government, 2023f, 2023h).
• There are 36,000 unemployed men, an increase of 10,000 (40%) from 2022. This has
remained almost static from the 36,000 level in 2019 (Welsh Government, 2023f). This
increase may relate to a greater dependency on self-employment, a sector that has
exhibited both volatility and decline in number since 2020 (Office for National Statistics,
2023a).
• There are 17,000 unemployed women, a decrease of 3,000 (15%) from 2022. This decrease
is a consistent trend observed from 2019, when 26,000 women were unemployed in Wales
(Welsh Government, 2023f).
Economic inactivity has increased significantly since the start of the COVID-19 pandemic
• 476,000 individuals are economically inactive in Wales: a rate of 25%. This has increased by
28,000 or 2.3PP since 2022, the largest increase across UK nations. The Welsh economic
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inactivity rate has consistently been above the UK rate since 2019 (Welsh Government,
2023h).
• Of those economically inactive in Wales, 178,000 were men and 298,000 were women.
Economic inactivity for men has fallen by 16,000 from 2022, indicating re-entry to the labour
force (Welsh Government, 2023a).
• Conversely, the number of economically inactive women has increased by 44,000 since 2022
(31% of working age women). The number of women becoming economically inactive in the
UK decreased in this same period. This may be partly explained by the dependence on
health and social care jobs in the Welsh labour force, in which, women tend to be more
represented (Welsh Government, 2023a).
• Looking after family or home (22%), being temporarily sick or injured (21%), retiring from
paid work (18%) and being a student (12%) were the most common reasons for being
economically inactive prior to reporting long-term sickness in the UK (Hickman et al., 2023).
• Increases in economic inactivity for women could be caused by but not limited to symptoms
of menopause, caring responsibilities, unequal access to support and training, and historical
gender-based inequalities in labour markets (Office for National Statistics, 2021d).
• At the UK level, increasing sickness, changes in migration structures, retirement patterns and
an ageing population contribute to rising economic inactivity (House of Lords Economic
Affairs Committee, 2023).
The public sector continues to be a key employer within Wales
• The public sector in Wales employed 321,000 people in 2022 (10% of total Welsh
population). This figure increased by 8,000 (3%) from 2021 (Office for National Statistics,
2023e).
• Human health and social work activities accounted for the greatest number of workforce jobs
in Wales in 2022 at 223,000 (15%) of the total workforce (Office for National Statistics,
2023e). In 2019, the figure stood at 214,000 highlighting a longitudinal dependence on the
sector in Wales.
Well-being is essential for ensuring a healthy and productive labour force. The workforce has been
affected by long waiting lists for elective care exacerbated by the COVID-19 pandemic
• Keeping people healthy and in work prevents loss of productivity and benefits the Welsh
economy (Black, 2009).
• There is an 11-year gap in disability-free life expectancy (DFLE) between the healthiest and
unhealthiest areas of England and Wales. Older workers from these areas are 60% more likely
to be out of work than those from healthiest areas (Office for National Statistics, 2020). For
those in the most deprived areas in Wales, women have an 18-year shorter healthy life
expectancy than in the least deprived areas. For men, the figure is 17 years (The Health
Foundation, 2022).
• Despite having one working adult in the household, 31% of children in Wales lived in poverty
in 2022. An increase from 29% in 2019 (Welsh Government, 2019b, 2023c).
• The median gross weekly earnings for full time adults working in Wales was £598 in April
2022 (93% of the UK average of £640) (Welsh Government, 2022b). Furthermore, high
inflation over the period starting winter 2021 has reduced real wages (Office for National
Statistics, 2023a).
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• Elective surgery waiting lists have reached 754,000 (just under 1 in 4 of the total Welsh
population). Age breakdowns are not available in the data, but it is reasonable to argue a
considerable amount of working age people are awaiting elective surgery that is limiting their
ability to work or work productively (Welsh Government, 2023j).
Place has a strong relationship to employment and entrenched deprivation persists in Wales
• High employment deprivation persisted in numerous areas between the 2014 and 2019
Welsh Index of Multiple Deprivation (WIMD). High levels of employment deprivation exist in
the South Wales Valleys, large Welsh cities, and coastal towns in North Wales (Welsh
Government, 2019d).
• The percentage of people in income deprivation in Lower Layer Super Output Areas (LSOAs)
in deep-rooted deprivation (43%) was almost 3 times that of areas that have never been
ranked in the top 50 most deprived (15%). It was also approximately 3 times the Wales
average (16%) (Welsh Government, 2022a).
• Some communities are highly reliant on anchor institutions for their employment. Mass
unemployment events (localised economic shocks) can have adverse impacts on the health,
financial and social circumstances of workers, families, and communities (Davies et al.,
2019). The recent closure of the 2 Sisters Food Group factory in Llangefni, Anglesey resulted
in the loss of 700 jobs in the local community (BBC Wales News, 2023).
More individuals from ethnic minority communities are now in employment in Wales
• The employment rate for working age ethnic minorities in Wales was 68% in 2022. A 3PP
increase from 2021. Comparatively, the employment rate of working age white individuals
was 74% in 2022, a 0.1PP increase on the previous year (Welsh Government, 2023h).
• The unemployment rate of working age ethnic minorities was 7% in 2022. A 3.9PP decrease
from 2022. The unemployment rate for working age white individuals was 3% in 2022. A
1.1PP decrease on the previous year (Powell & Francis-Devine, 2023).
Less people living with disabilities are in employment in Wales than in other areas of the UK
• The difference between disabled and non-disabled employment in Wales stands at 32.3PP.
The UK figure is 29.8PP (Office for National Statistics, 2022a).
• Here in Wales, as of 2021, more working age disabled people had no qualifications than non-
disabled people (13% vs 5%) (Office for National Statistics, 2022a).
• The employment patterns of disabled workers in Wales display a greater dependence on
part-time work (Office for National Statistics, 2022b).
• Severe or specific learning difficulties and autism were the disabilities with the lowest
employment rates of 26% and 29% respectively across the UK (Office for National Statistics,
2021b).
38,620 people are in receipt of Access to Work payments in the UK - a 2% increase from 2021. The
most common element of receipt was Support Workers with 17,610 (making up 46% of all
payments) (Department for Work and Pensions, 2022a).
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