A Novel Survey Platform Design: Addressing Gaps in Google Forms, SurveyMonkey, and Typeform for Enhanced Usability and Effectiveness

A Novel Survey Platform Design: Addressing Gaps in Google Forms, SurveyMonkey, and Typeform for Enhanced Usability and Effectiveness | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article A Novel Survey Platform Design: Addressing Gaps in Google Forms, SurveyMonkey, and Typeform for Enhanced Usability and Effectiveness Yashika Nagpal, Shubham Negi, Harshit Pandey, Sonia Setia This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-6281417/v1 This work is licensed under a CC BY 4.0 License Status: Posted Version 1 posted You are reading this latest preprint version Abstract Online survey platforms such as GoogleForms, SurveyMonkey, and Typeform are widely adoptedfor data collection across education, healthcare, and marketresearch. However, recent studies highlight gaps incustomization, response rate consistency, data privacy, andaccessibility, hindering their effectiveness for diverse users.This paper introduces "SurveyPlus," a novel platformdesigned to address these deficiencies through advancedcustomization, real-time analytics, robust privacy features,and cost-free access tailored to varied needs. Insights from18 studies (2019–2024) identify key shortcomings in existingtools, informing the methodology for SurveyPlus to enhanceuser engagement, data security, and scalability. Simulationresults indicate that SurveyPlus could improve responserates by 20% and user satisfaction by 35% compared tocurrent platforms. This work proposes a forward-lookingsolution to meet modern survey demands, bridging criticalgaps and establishing a new standard for usability andeffectiveness in digital data collection. Survey Platforms Google Forms SurveyMonkey Typeform Usability Response Rates Data Privacy SurveyPlus Full Text Additional Declarations No competing interests reported. Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. Our growing team is made up of researchers and industry professionals working together to solve the most critical problems facing scientific publishing. Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-6281417","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":451853032,"identity":"47df37e2-e8bc-4135-a79a-c42dc9fa1b4e","order_by":0,"name":"Yashika Nagpal","email":"data:image/png;base64,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","orcid":"","institution":"Sharda University","correspondingAuthor":true,"prefix":"","firstName":"Yashika","middleName":"","lastName":"Nagpal","suffix":""},{"id":451853042,"identity":"e08f8f90-a807-45cf-b579-b183d330ef48","order_by":1,"name":"Shubham Negi","email":"","orcid":"","institution":"Sharda University","correspondingAuthor":false,"prefix":"","firstName":"Shubham","middleName":"","lastName":"Negi","suffix":""},{"id":451853043,"identity":"dc3ac443-a167-4622-b705-a943641fcdd5","order_by":2,"name":"Harshit Pandey","email":"","orcid":"","institution":"Sharda University","correspondingAuthor":false,"prefix":"","firstName":"Harshit","middleName":"","lastName":"Pandey","suffix":""},{"id":451853053,"identity":"e073425b-4fbb-4d17-bd40-1ea68d7c9505","order_by":3,"name":"Sonia Setia","email":"","orcid":"","institution":"Sharda University","correspondingAuthor":false,"prefix":"","firstName":"Sonia","middleName":"","lastName":"Setia","suffix":""}],"badges":[],"createdAt":"2025-03-22 04:53:05","currentVersionCode":1,"declarations":"","doi":"10.21203/rs.3.rs-6281417/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-6281417/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":82471300,"identity":"6c98ed75-9978-4e9a-93de-dc47267a5c00","added_by":"auto","created_at":"2025-05-11 20:46:29","extension":"pdf","order_by":1,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":292284,"visible":true,"origin":"","legend":"","description":"","filename":"Researchpaperfinalcapstoneupdatedchanges.pdf","url":"https://assets-eu.researchsquare.com/files/rs-6281417/v1_covered_a53aa431-f645-4778-8910-09917063608a.pdf"}],"financialInterests":"No competing interests reported.","formattedTitle":"A Novel Survey Platform Design: Addressing Gaps in Google Forms, SurveyMonkey, and Typeform for Enhanced Usability and Effectiveness","fulltext":[],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":false,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":false,"hideJournal":true,"highlight":"","institution":"","isAcceptedByJournal":false,"isAuthorSuppliedPdf":true,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":true,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true},"keywords":"Survey Platforms, Google Forms, SurveyMonkey, Typeform, Usability, Response Rates, Data Privacy, SurveyPlus","lastPublishedDoi":"10.21203/rs.3.rs-6281417/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-6281417/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"Online survey platforms such as GoogleForms, SurveyMonkey, and Typeform are widely adoptedfor data collection across education, healthcare, and marketresearch. 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