Classification of Google Play Store Application Reviews Using Machine Learning

Google play store allow the user to download a mobile application (app) and user get inspired by the rating and reviews of the mobile app. A recent study analyzes that user preferences, user opinion for improvement, user sentiment about particular feature and detail with descriptions of experiences are very useful for an application developer. However, many application reviews are very large and difficult to process manually. Star rating is given of the whole application and the developer cannot analyze the single feature. In this research, we have scrapped 282,231 user reviews through different data scraping techniques. We have applied the text classification on these user reviews. We have applied different algorithms and find the precision, accuracy, F1 score and recall. In evaluated results, we have to find the best algorithm.