The Impact of Knowledge Management Dynamic Capabilities and Knowledge Sharing on Firm Performance: The Mediating Role of GAI Technology Innovation and Moderating Effect of Human-AI Interaction

The Impact of Knowledge Management Dynamic Capabilities and Knowledge Sharing on Firm Performance: The Mediating Role of GAI Technology Innovation and Moderating Effect of Human-AI Interaction | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article The Impact of Knowledge Management Dynamic Capabilities and Knowledge Sharing on Firm Performance: The Mediating Role of GAI Technology Innovation and Moderating Effect of Human-AI Interaction Jun Cui This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-6581714/v1 This work is licensed under a CC BY 4.0 License Status: Posted Version 1 posted You are reading this latest preprint version Abstract This study investigates the relationship between knowledge management dynamic capabilities (KMDC), knowledge-based sharing (KBS), and organizational performance in Chinese digital firms. Drawing on dynamic capabilities theory and knowledge-based view, the research proposes a comprehensive model examining how generative artificial intelligence (GAI) technology innovation mediates this relationship and how Human-AI interaction moderates these effects. Using a mixed-methods approach combining structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA), Thus, we analyze data from 276 firms in China's internet digital industry. Results reveal that both KMDC and KBS positively influence organizational performance, with GAI technology innovation serving as a significant mediator. Furthermore, Human-AI interaction positively moderates these relationships. The findings provide theoretical contributions to knowledge management literature and practical implications for digital firms seeking to enhance performance through knowledge management initiatives and emerging technologies. Knowledge management dynamic capabilities Knowledge sharing Organizational performance GAI technology innovation Human-AI interaction Chinese digital firms Full Text Additional Declarations The authors declare no competing interests. Consent Written informed consent was obtained from all participants (or their legal guardians) for participation in the study and for publication of the data Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. 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Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-6581714","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":451332164,"identity":"b044e473-a06d-4bbd-af60-a66d402976e4","order_by":0,"name":"Jun Cui","email":"data:image/png;base64,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","orcid":"https://orcid.org/0009-0002-9693-9145","institution":"solbridge international School of Business","correspondingAuthor":true,"prefix":"","firstName":"Jun","middleName":"","lastName":"Cui","suffix":""}],"badges":[],"createdAt":"2025-05-03 04:02:28","currentVersionCode":1,"declarations":{"humanSubjects":false,"vertebrateSubjects":true,"conflictsOfInterestStatement":false,"humanSubjectEthicalGuidelines":false,"humanSubjectConsent":false,"humanSubjectClinicalTrial":false,"humanSubjectCaseReport":false,"vertebrateSubjectEthicalGuidelines":true},"doi":"10.21203/rs.3.rs-6581714/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-6581714/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":82480722,"identity":"0a5fc58e-7fa8-471c-8905-fcd0e21ca6dc","added_by":"auto","created_at":"2025-05-12 03:27:21","extension":"pdf","order_by":1,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":284513,"visible":true,"origin":"","legend":"","description":"","filename":"cscholarformatstandarddhssTemplate.pdf","url":"https://assets-eu.researchsquare.com/files/rs-6581714/v1_covered_b5e8f119-7600-4408-ab10-2bf8beda3b2e.pdf"}],"financialInterests":"\u003cp\u003eThe authors declare no competing interests.\u003c/p\u003e\n\u003cp\u003eConsent Written informed consent was obtained from all participants (or their legal guardians) for participation in the study and for publication of the data\u003c/p\u003e","formattedTitle":"\u003cp\u003eThe Impact of Knowledge Management Dynamic Capabilities and Knowledge Sharing on Firm Performance: The Mediating Role of GAI Technology Innovation and Moderating Effect of Human-AI Interaction\u003c/p\u003e","fulltext":[],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":false,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":true,"hideJournal":true,"highlight":"","institution":"Woosong University","isAcceptedByJournal":false,"isAuthorSuppliedPdf":true,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":true,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true},"keywords":"Knowledge management dynamic capabilities, Knowledge sharing, Organizational performance, GAI technology innovation, Human-AI interaction, Chinese digital firms","lastPublishedDoi":"10.21203/rs.3.rs-6581714/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-6581714/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"\u003cp\u003eThis study investigates the relationship between knowledge management dynamic capabilities \u0026nbsp;(KMDC), knowledge-based sharing (KBS), and organizational performance in Chinese digital \u0026nbsp;firms. Drawing on dynamic capabilities theory and knowledge-based view, the research proposes a \u0026nbsp;comprehensive model examining how generative artificial intelligence (GAI) technology \u0026nbsp;innovation mediates this relationship and how Human-AI interaction moderates these effects. Using \u0026nbsp;a mixed-methods approach combining structural equation modeling (SEM) and fuzzy-set \u0026nbsp;qualitative comparative analysis (fsQCA), Thus, we analyze data from 276 firms in China's internet \u0026nbsp;digital industry. Results reveal that both KMDC and KBS positively influence organizational \u0026nbsp;performance, with GAI technology innovation serving as a significant mediator. Furthermore, \u0026nbsp;Human-AI interaction positively moderates these relationships. The findings provide theoretical \u0026nbsp;contributions to knowledge management literature and practical implications for digital firms \u0026nbsp;seeking to enhance performance through knowledge management initiatives and emerging \u0026nbsp;technologies.\u003c/p\u003e","manuscriptTitle":"The Impact of Knowledge Management Dynamic Capabilities and Knowledge Sharing on Firm Performance: The Mediating Role of GAI Technology Innovation and Moderating Effect of Human-AI Interaction","msid":"","msnumber":"","nonDraftVersions":[{"code":1,"date":"2025-05-12 03:19:15","doi":"10.21203/rs.3.rs-6581714/v1","editorialEvents":[{"type":"communityComments","content":0}],"status":"published","journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true}}],"origin":"","ownerIdentity":"af0e4e86-58ab-4f21-9c6a-fcb3ca44c731","owner":[],"postedDate":"May 12th, 2025","published":true,"recentEditorialEvents":[],"rejectedJournal":[],"revision":"","amendment":"","status":"posted","subjectAreas":[],"tags":[],"updatedAt":"2025-05-12T03:19:15+00:00","versionOfRecord":[],"versionCreatedAt":"2025-05-12 03:19:15","video":"","vorDoi":"","vorDoiUrl":"","workflowStages":[]},"version":"v1","identity":"rs-6581714","journalConfig":"researchsquare"},"__N_SSP":true},"page":"/article/[identity]/[[...version]]","query":{"redirect":"/article/rs-6581714","identity":"rs-6581714","version":["v1"]},"buildId":"8U1c8b4HqxoKbykW_rLl7","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[84888],"gssp":true,"scriptLoader":[]}