Learning from an Experience, Challenges and Approaches in the Workplace during COVID-19 Pandemic: A Content Analysis of International Documents

Background: The present study aims to investigate international measures of pandemic control at the workplace based on the guidelines of international organizations and learn from them and their experiences. Methods We conducted the qualitative study through the content analysis method. The search method included the guidelines published regarding the prevention and response in dealing with the COVID-19 pandemic in workplaces. Results We extracted eleven categories, consisting of legal requirements and duties of employees and employers, structure and program changes, risk assessment, risk communication, information and training, internal and external consultation and cooperation, provision of facilities and tools and workplace hygiene, special conditions, special groups, closing and reopening workplaces, reducing contact and exposure and mental health. Conclusions Protecting employees during a pandemic requires a multifaceted approach and strong advocacy. The operational plan of pandemic control should be developed according to the level of risk, and the support should be appropriate to the conditions of the employees and adapted to their needs.