Smart Community & Smart Dashboard to Support Slow Tourism: The Case Study of Santa Barbara Walk (Sardinia, Italy)

Information and communication technologies play an increasingly important role in the process of knowledge and management of places at different scales. ICTs allow a rapid diffusion of data not only through institutional channels but also through social networks where the smart community share experiences and perceptions. In this sense, ICTs become strategic tools to support the promotion of sustainable tourism development of territories, especially if the digital data are organised within a circular smart dashboard. This research focuses on the case study of the Santa Barbara Walk (SBW), an ancient mining route in the Sulcis Iglesiente region (Sardinia, Italy), where the authors have recognized a state of disorganization in slow tourism promotion activities. In fact, if the SBW represents a network - material infrastructure - which connects the main points of interest along the Walk, its digital network - intangible infrastructure - is fragmented in terms of policies and contents. The goal of this study is to provide a comprehensive set of data and to propose the architecture and design for a circular dashboard of the SBW, capable of organizing information concerning the main features of the walk, in order to facilitate a shared governance for an effective tourism promotion.