The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review

IT strategic planning is a critical driver of performance for small and medium-sized enterprises (SMEs), improving operational efficiency, decision-making, and innovation. This systematic review synthesizes findings from eighty studies, highlighting the varied impacts of IT strategic planning on SME performance. Quantitative analysis was used in 45% of studies, while thematic analysis was applied in 25%, showing the growing preference for data-driven insights. Cloud-based solutions, adopted in 11.25% of cases, and hybrid IT setups (17.5%) were identified as key enablers of flexibility and cost-efficiency. SMEs aligning IT strategies with business goals reported up to 20% reductions in operational costs and 15% improvements in customer satisfaction. However, 60% of studies identified resource constraints as a major challenge to IT adoption. Despite these barriers, 60% of studies demonstrated that effective IT planning enhances long-term sustainability and competitive advantage. This review provides actionable insights and strategic frameworks to guide SMEs in optimizing their IT investments for sustainable growth.