Maternal Satisfaction on Delivery Service and its Associated Factors Among Mothers Who Gave Birth in Public Hospitals of Arbaminch Town, Southern Ethiopia,2024

Maternal Satisfaction on Delivery Service and its Associated Factors Among Mothers Who Gave Birth in Public Hospitals of Arbaminch Town, Southern Ethiopia,2024 | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article Maternal Satisfaction on Delivery Service and its Associated Factors Among Mothers Who Gave Birth in Public Hospitals of Arbaminch Town, Southern Ethiopia,2024 Buna Bushka This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-8793240/v1 This work is licensed under a CC BY 4.0 License Status: Posted Version 1 posted You are reading this latest preprint version Abstract Client satisfaction with delivery services is paramount for preventing maternal mortality and ensuring high-quality care. Despite its importance, this aspect often receives inadequate attention in Ethiopia, including the study area of Arba Minch Town. This study was therefore conducted to assess the level of maternal satisfaction and identify associated factors among mothers who gave birth in public hospitals within Arba Minch Town, Southern Ethiopia, in 2024 An institution-based cross-sectional study was conducted from April 1 to May 30, 2024, involving 406 participants from two public hospitals in Arba Minch Town. Participants were selected using systematic random sampling and interviewed via a structured questionnaire. Data entry was performed using Epi-data 3.1, with subsequent analysis in SPSS version 26. Logistic regression modeling was employed to identify factors significantly associated with maternal satisfaction, with a p-value less than 0.05 considered statistically significant. Of the 406 enrolled participants,93%. responded, with 76.4% (95% CI: 72, 81) expressed satisfaction with the delivery service. Being under the age of 20 (AOR:3.09, 95% CI: 1.32, 7.24), being between the ages of 20–35 (AOR:2.3, 95% CI: 1.17, 4.61), having a parity of one (AOR:2.28, 95% CI:1.01,5.41) and two to three (AOR:2.3,95% CI:1.09,3.71), receiving an antenatal care follow-up (AOR:3.27,95% CI:1.37,7.84), having a planned pregnancy (AOR:3.27,95% CI:1.23,8.72), and experiencing a normal maternal outcome (AOR:3.83,95% CI:1.73,8.47) were positively associated with level of maternal satisfaction. while a substantial proportion of mothers were satisfied with delivery services (76.4%), there remains a clear need for improvement. To enhance satisfaction levels, interventions should focus on strengthening antenatal care follow-up, promoting planned pregnancies, and ensuring positive maternal outcomes, thereby improving overall quality of care. Obstetrics & Gynecology maternal satisfaction Delivery service Arba Minch Town Full Text Additional Declarations The authors declare no competing interests. Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. Our growing team is made up of researchers and industry professionals working together to solve the most critical problems facing scientific publishing. Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-8793240","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":586140468,"identity":"0a6f4be5-225d-4554-a8f0-900cf8b6110d","order_by":0,"name":"Buna Bushka","email":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAZAAAAAyAQMAAABI0h/eAAAABlBMVEX///8AAABVwtN+AAAACXBIWXMAAA7EAAAOxAGVKw4bAAAA80lEQVRIiWNgGAWjYBACAyBmBuIECQbmgw8+AFls7MRrYUs2nAHSwky8Fh4zaR4GKBcfMJfIPfi5sK0uT7L9gIG0za9t8nzMDIwfPubg1mI5Iy9Zembb4WJpnoQE49y+24ZtzAzMkjO34XHYjRwDad62A4nzGBIOJOf23GYEamFj5sWvxfg3b1td4jz+hw2HLXtu2xOjxQxoC3PibIlkxmaGH7cTCWqx7HljZj3j3OHEmTOeMTP2NtxObmNmbMbrF3P2HOPbBWV1iTPO53//8ePPbdv57c0HP3zEowUVMLaByQZi1YPAH1IUj4JRMApGwUgBALWMUWlVgrrDAAAAAElFTkSuQmCC","orcid":"","institution":"Jinka University","correspondingAuthor":true,"prefix":"","firstName":"Buna","middleName":"","lastName":"Bushka","suffix":""}],"badges":[],"createdAt":"2026-02-05 06:55:28","currentVersionCode":1,"declarations":{"humanSubjects":true,"vertebrateSubjects":false,"conflictsOfInterestStatement":false,"humanSubjectEthicalGuidelines":true,"humanSubjectConsent":true,"humanSubjectClinicalTrial":false,"humanSubjectCaseReport":false,"vertebrateSubjectEthicalGuidelines":false},"doi":"10.21203/rs.3.rs-8793240/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-8793240/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":102036012,"identity":"49649a35-2e31-453b-a6b9-37301e7a4797","added_by":"auto","created_at":"2026-02-06 11:59:42","extension":"pdf","order_by":1,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":388308,"visible":true,"origin":"","legend":"","description":"","filename":"bunamanscription.pdf","url":"https://assets-eu.researchsquare.com/files/rs-8793240/v1_covered_8d7ad9f8-52a9-4bb8-8419-a79bc4b5f58c.pdf"}],"financialInterests":"The authors declare no competing interests.","formattedTitle":"\u003cp\u003eMaternal Satisfaction on Delivery Service and its Associated Factors Among Mothers Who Gave Birth in Public Hospitals of Arbaminch Town, Southern Ethiopia,2024\u003c/p\u003e","fulltext":[],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":false,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":true,"hideJournal":true,"highlight":"","institution":"Jinka University","isAcceptedByJournal":false,"isAuthorSuppliedPdf":true,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":true,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true},"keywords":"maternal satisfaction, Delivery service, Arba Minch Town","lastPublishedDoi":"10.21203/rs.3.rs-8793240/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-8793240/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"\u003cp\u003eClient satisfaction with delivery services is paramount for preventing maternal mortality and ensuring high-quality care. Despite its importance, this aspect often receives inadequate attention in Ethiopia, including the study area of Arba Minch Town. This study was therefore conducted to assess the level of maternal satisfaction and identify associated factors among mothers who gave birth in public hospitals within Arba Minch Town, Southern Ethiopia, in 2024\u003c/p\u003e \u003cp\u003e An institution-based cross-sectional study was conducted from April 1 to May 30, 2024, involving 406 participants from two public hospitals in Arba Minch Town. Participants were selected using systematic random sampling and interviewed via a structured questionnaire. Data entry was performed using Epi-data 3.1, with subsequent analysis in SPSS version 26. Logistic regression modeling was employed to identify factors significantly associated with maternal satisfaction, with a p-value less than 0.05 considered statistically significant.\u003c/p\u003e \u003cp\u003eOf the 406 enrolled participants,93%. responded, with 76.4% (95% CI: 72, 81) expressed satisfaction with the delivery service. Being under the age of 20 (AOR:3.09, 95% CI: 1.32, 7.24), being between the ages of 20\u0026ndash;35 (AOR:2.3, 95% CI: 1.17, 4.61), having a parity of one (AOR:2.28, 95% CI:1.01,5.41) and two to three (AOR:2.3,95% CI:1.09,3.71), receiving an antenatal care follow-up (AOR:3.27,95% CI:1.37,7.84), having a planned pregnancy (AOR:3.27,95% CI:1.23,8.72), and experiencing a normal maternal outcome (AOR:3.83,95% CI:1.73,8.47) were positively associated with level of maternal satisfaction. while a substantial proportion of mothers were satisfied with delivery services (76.4%), there remains a clear need for improvement. To enhance satisfaction levels, interventions should focus on strengthening antenatal care follow-up, promoting planned pregnancies, and ensuring positive maternal outcomes, thereby improving overall quality of care.\u003c/p\u003e","manuscriptTitle":"Maternal Satisfaction on Delivery Service and its Associated Factors Among Mothers Who Gave Birth in Public Hospitals of Arbaminch Town, Southern Ethiopia,2024","msid":"","msnumber":"","nonDraftVersions":[{"code":1,"date":"2026-02-06 11:58:30","doi":"10.21203/rs.3.rs-8793240/v1","editorialEvents":[{"type":"communityComments","content":0}],"status":"published","journal":{"display":true,"email":"[email protected]","identity":"researchsquare","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":true,"externalIdentity":"","sideBox":"","snPcode":"","submissionUrl":"/submission","title":"Research Square","twitterHandle":"researchsquare","acdcEnabled":true,"dfaEnabled":false,"editorialSystem":"","reportingPortfolio":"","inReviewEnabled":false,"inReviewRevisionsEnabled":true}}],"origin":"","ownerIdentity":"5696d38e-3dce-4d0a-b560-bae71a21a5f6","owner":[],"postedDate":"February 6th, 2026","published":true,"recentEditorialEvents":[],"rejectedJournal":[],"revision":"","amendment":"","status":"posted","subjectAreas":[{"id":62451269,"name":"Obstetrics \u0026 Gynecology"}],"tags":[],"updatedAt":"2026-02-06T11:58:30+00:00","versionOfRecord":[],"versionCreatedAt":"2026-02-06 11:58:30","video":"","vorDoi":"","vorDoiUrl":"","workflowStages":[]},"version":"v1","identity":"rs-8793240","journalConfig":"researchsquare"},"__N_SSP":true},"page":"/article/[identity]/[[...version]]","query":{"redirect":"/article/rs-8793240","identity":"rs-8793240","version":["v1"]},"buildId":"XKTyCvWXoU3ODBz1xrDgd","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[84888],"gssp":true,"scriptLoader":[]}