Blockchain and the Unexpected in Hybrid Reality: Taming Complexity of Sustainable Supply Chains

Hybrid Reality (HR) is the place where human beings and artificial entities interact. The HR modelling relies on the cognitive power of humans and AI simultaneously, and can be applied in complex processes subject to the influence of unforeseen events. The Blockchain framework, seen under a new cyber-systemic perspective, provides new opportunities and tools for the purposeful organisation and control of the HR. In the HR model, the Blockchain is challenged against the Law of Requisite Variety and used to ground purposeful interactions of the actors involved. A Cybersystemic Security Kit is here defined as main ground for the methodology that is a candidate to offer a viable breakthroughs in the field with respect to the best practices of Industry 5.0. It integrates, in a transdisciplinary fashion, issues at least from the fields of management cybernetics, systems engineering, and computer science. Ongoing research and experimentation in the real field of sustainable supply chains is used to confirm this perspective, which is likely to be replicated and scaled up. The industrial target is the primary one in its multi-dimensional and multi-faced sustainability impacts, but this study will also reveal a potential to other societal areas of intervention.