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This study investigates how ICT influences classroom pedagogy and the extent to which policy frameworks align with teachers’ lived experiences. Employing a mixed-methods design , the research combined a survey of 320 teachers with in-depth interviews and a policy document analysis. Quantitative results demonstrated high levels of ICT adoption, particularly in urban contexts and among novice teachers, with teacher competence and institutional support emerging as the strongest predictors of ICT integration. Qualitative findings revealed that teachers viewed ICT as both a catalyst for engagement and a source of tension when technologies were misaligned with curricular goals. Policymakers, while endorsing ICT as a transformative tool, acknowledged challenges in implementation, particularly in relation to infrastructure and equity. The analysis identified three central themes: ICT as a pedagogical catalyst, teacher agency in technology appropriation, and persistent gaps between policy aspirations and classroom realities. The study argues that effective ICT integration requires more than technological investment; it demands context-sensitive policies that empower teachers as active agents rather than passive recipients of top-down directives. By highlighting the dynamic interplay between pedagogy and policy, this research contributes to critical debates on the role of ICT in shaping educational futures. ICT in education teaching practices policy agendas teacher agency digital equity pedagogy INTRODUCTION The integration of information and communication technologies (ICT) into education has become one of the most defining transformations in contemporary teaching and learning practices. Over the last three decades, ICT has evolved from being perceived merely as a collection of technical tools to becoming an essential partner in pedagogical innovation and educational reform. Today, ICT plays a central role not only in classroom practices but also in shaping national and international educational policy agendas (Hammond, 2020; Chen & Brynjolfsson, 2022). The rapid advancement of digital technologies, coupled with societal demands for 21st-century competencies, has intensified discussions on how ICT reshapes curricula, teaching methodologies, and long-term visions for education (Redecker & Punie, 2020; OECD, 2021). Globally, governments and policymakers view ICT as a critical enabler of educational quality, equity, and innovation. National ICT policies have been designed to guide systemic reform, increase teachers’ digital competence, and promote inclusive access to digital learning opportunities (Papaioannou & Charalambous, 2021; Instefjord & Munthe, 2020). However, the impact of these policies varies significantly depending on local conditions, teacher readiness, and institutional culture. While some countries have successfully embedded ICT within their educational ecosystems, others struggle with implementation gaps between policy ambitions and classroom realities (Tondeur et al., 2020; Erstad & Arnseth, 2021). At the pedagogical level, ICT has been widely recognized for its capacity to support new teaching strategies that move beyond traditional transmission-based models. ICT enables learner-centered approaches, fosters collaboration, and encourages critical thinking and creativity (Voogt et al., 2021; Ghavifekr & Rosdy, 2020). During the COVID-19 pandemic, the reliance on digital platforms further revealed ICT’s indispensable role in ensuring continuity of learning across the globe (van der Spoel et al., 2020; Zhao, 2020). Yet, the abrupt shift to online teaching also highlighted disparities in teacher preparedness and infrastructural support, underscoring the complexity of ICT’s role in educational futures (Howard et al., 2021). Importantly, ICT in education cannot be understood solely as a technical or pedagogical issue—it is deeply intertwined with socio-political agendas and visions of educational futures (Selwyn & Facer, 2021). ICT policies are often promoted not only to enhance learning outcomes but also to align education with broader economic, cultural, and labor market objectives (Kozma, 2020; Player-Koro et al., 2020). In this regard, ICT functions as both a pedagogical partner and a policy instrument, simultaneously influencing what happens inside classrooms and how educational systems are governed at national and international levels (UNESCO, 2020; Scherer & Siddiq, 2021). Despite widespread optimism, the transformative potential of ICT is contested. A significant body of research emphasizes the limitations of technology-centered reforms when they fail to consider contextual realities, teacher agency, and pedagogical values (Castañeda & Selwyn, 2020; Liu et al., 2020). Teachers, as frontline actors, often experience tensions between policy demands and the practicalities of integrating ICT in meaningful ways (Alghamdi & Li, 2021; Cabero-Almenara & Palacios-Rodríguez, 2021). These tensions raise critical questions: To what extent do ICT policies genuinely support innovation in teaching practices? How do teachers negotiate between top-down directives and their own professional judgment? And what does this dynamic reveal about the future of education in digital societies? Furthermore, the notion of “educational futures” in the digital age is far from neutral. ICT-driven reforms are frequently embedded within particular narratives of modernization and competitiveness that prioritize certain forms of knowledge and skills over others (Selwyn & Facer, 2021; Erstad & Arnseth, 2021). While ICT policies often highlight inclusivity, there remains a risk that digital divides—whether in access, competence, or pedagogical use—may exacerbate existing educational inequalities (UNESCO, 2020; Scherer & Siddiq, 2021). Consequently, debates on ICT must move beyond technological determinism and critically engage with questions of equity, agency, and power in shaping educational landscapes. This study aims to explore the complex role of ICT in shaping teaching practices and educational policy agendas. By examining the interplay between policy initiatives and classroom realities, the paper seeks to contribute to ongoing discussions on how ICT influences not only immediate pedagogical practices but also the broader visions of education’s future. Specifically, it investigates how teachers perceive and adopt ICT in their daily practices, how policies enable or constrain pedagogical innovation, and how these dynamics collectively shape the trajectory of education systems in the digital era (Aesaert & van Braak, 2022; Wang & Quek, 2021). The paper proceeds in three parts. The first section reviews existing theoretical frameworks that explain the relationship between ICT, pedagogy, and policy, drawing from global and comparative perspectives. The second section outlines the methodological design, focusing on how teachers’ practices and policy documents are analyzed in relation to ICT integration. The third section presents the findings, discussing the implications of ICT for teaching, policy reform, and future-oriented educational agendas. Ultimately, the study argues that ICT must be approached as a pedagogical partner and a policy actor, requiring nuanced and context-sensitive strategies that recognize both opportunities and constraints (Hennessy et al., 2021; OECD, 2021). By situating ICT within the broader debates on educational futures, this study highlights the need for a more critical and holistic understanding of how technology influences education. Rather than treating ICT as a universal solution, educators and policymakers must navigate the complexities of implementation, acknowledging that successful ICT integration depends on teacher agency, institutional support, and inclusive policy frameworks (Voogt et al., 2021; Tondeur et al., 2020). In doing so, education systems can better harness the potential of ICT to shape futures that are equitable, innovative, and responsive to the diverse needs of learners in a digital society. LITERATURE REVIEW 1. ICT as a Catalyst for Pedagogical Transformation A significant body of scholarship highlights the transformative potential of ICT in reshaping classroom practices. Traditional teacher-centered models have gradually shifted toward learner-centered and constructivist approaches, facilitated by the affordances of digital tools (Voogt et al., 2021; Ghavifekr & Rosdy, 2020). ICT enables interactive learning environments where students collaborate, problem-solve, and engage in authentic tasks, which are more aligned with 21st-century skills demands (OECD, 2021; Aesaert & van Braak, 2022). Research indicates that ICT integration promotes flexibility in pedagogy, empowering teachers to diversify their instructional strategies and personalize learning (Instefjord & Munthe, 2020; Wang & Quek, 2021). For example, multimedia tools and adaptive learning systems allow educators to address diverse learner needs and styles, thereby enhancing engagement and comprehension (Hennessy et al., 2021). At the same time, ICT supports formative assessment by providing real-time feedback and analytics, which can guide instructional decision-making (Scherer & Siddiq, 2021). Nevertheless, this transformative potential is not automatic. The literature emphasizes that effective ICT use requires alignment with pedagogical goals rather than technology use for its own sake (Castañeda & Selwyn, 2020; Hammond, 2020). Teachers often struggle with balancing curriculum requirements and innovative practices, resulting in superficial use of digital tools (Tondeur et al., 2020). Thus, ICT’s pedagogical impact depends on how teachers perceive, interpret, and enact technological affordances within their classroom contexts (Erstad & Arnseth, 2021). 2. Teacher Agency and Professional Development in ICT Integration Teachers occupy a central role in the integration of ICT. Their beliefs, competencies, and agency significantly influence how technology is embedded into classroom practices (Howard et al., 2021; Alghamdi & Li, 2021). Studies reveal that while many educators acknowledge the potential of ICT, confidence and skill levels vary widely, often shaped by prior experiences and institutional support (Cabero-Almenara & Palacios-Rodríguez, 2021; Zhao, 2020). Professional development emerges as a critical enabler. Instefjord & Munthe (2020) demonstrate that sustained, practice-based professional learning enhances teachers’ digital competence more effectively than one-off training sessions. Similarly, Wang & Quek (2021) argue that teacher agency grows when educators are empowered to experiment with ICT and adapt it to their own pedagogical philosophies. However, ICT-related professional development often suffers from a top-down design, disconnected from teachers’ needs and classroom realities (Player-Koro et al., 2020). Consequently, there is a risk of policy-driven initiatives that fail to foster meaningful pedagogical change. Research underscores the importance of supporting teacher autonomy, collaboration, and reflective practices to ensure that ICT is integrated in ways that align with educational values and student needs (Hennessy et al., 2021; Selwyn & Facer, 2021). 3. ICT and Educational Policy Agendas Beyond pedagogy, ICT plays a central role in shaping educational policy agendas globally. Governments frequently position ICT as a strategic tool for modernizing education and fostering national competitiveness in a digital economy (Redecker & Punie, 2020; Kozma, 2020). UNESCO (2020) frames ICT policies as critical for achieving inclusive and equitable education, particularly in line with the Sustainable Development Goals. At the policy level, ICT integration is often tied to broader reforms, such as curriculum modernization, digital literacy standards, and large-scale infrastructure investments (Papaioannou & Charalambous, 2021; OECD, 2021). While such policies aim to create enabling environments for ICT adoption, scholars caution against the risks of “technological determinism,” whereby policymakers assume that technology alone can solve educational challenges (Castañeda & Selwyn, 2020; Erstad & Arnseth, 2021). A recurrent theme in the literature is the gap between policy ambitions and classroom realities (Tondeur et al., 2020; Hammond, 2020). For instance, policies may mandate digital competencies without providing adequate professional development or infrastructure, leaving teachers unable to fulfill expectations (Howard et al., 2021). Moreover, ICT policies can sometimes prioritize efficiency and accountability metrics over deeper educational values, raising concerns about the instrumentalization of education (Selwyn & Facer, 2021; Player-Koro et al., 2020). 4. ICT During the COVID-19 Pandemic: A Stress Test The COVID-19 pandemic significantly accelerated the adoption of ICT in education, serving as a global “stress test” for digital systems (van der Spoel et al., 2020; Zhao, 2020). During this period, ICT became indispensable in sustaining learning continuity through remote and hybrid models. The literature identifies both opportunities and challenges arising from this forced digital shift. On the positive side, the pandemic demonstrated the scalability of digital platforms and the resilience of educators in adapting to unprecedented circumstances (Howard et al., 2021; Hennessy et al., 2021). It also expanded the discourse on digital equity and infrastructure development as critical components of educational policy (UNESCO, 2020; Scherer & Siddiq, 2021). However, the pandemic also exposed profound inequities in access to devices, connectivity, and digital competence (Papaioannou & Charalambous, 2021; Ghavifekr & Rosdy, 2020). Many teachers and learners faced difficulties navigating online platforms, highlighting the need for systemic support and sustainable policies. Scholars argue that post-pandemic education must avoid returning to pre-crisis practices and instead build on lessons learned to reimagine more resilient, inclusive, and digitally enriched systems (Erstad & Arnseth, 2021; Selwyn & Facer, 2021). 5. ICT, Equity, and the Digital Divide Equity remains one of the most pressing concerns in ICT-related research. Despite policy commitments to inclusivity, the digital divide persists across and within countries (UNESCO, 2020; Zhao, 2020). This divide is not merely about access to devices and internet connectivity but also about meaningful use and the capacity to engage in digital learning (Scherer & Siddiq, 2021). Studies show that marginalized groups—whether defined by socio-economic status, geography, or disability—are disproportionately affected by limited access to ICT resources (Ghavifekr & Rosdy, 2020; Cabero-Almenara & Palacios-Rodríguez, 2021). Moreover, even when access is available, disparities in digital competence among teachers and learners contribute to uneven learning outcomes (Howard et al., 2021). Scholars argue for policies that go beyond technological provision to address structural inequities, teacher empowerment, and localized needs (Tondeur et al., 2020; Kozma, 2020). Without such attention, ICT risks reinforcing existing inequalities rather than alleviating them. This concern underscores the importance of adopting a critical perspective on ICT’s role in shaping educational futures (Selwyn & Facer, 2021). 6. Conceptualizing ICT as a Pedagogical and Policy Actor The reviewed literature suggests that ICT cannot be understood merely as a set of tools but rather as a complex actor influencing both pedagogical and policy domains. Scholars increasingly conceptualize ICT as a “pedagogical partner,” shaping how teachers design and deliver learning experiences (Voogt et al., 2021; Aesaert & van Braak, 2022). Simultaneously, ICT operates as a “policy instrument,” embedded in discourses of modernization, economic growth, and educational reform (Redecker & Punie, 2020; UNESCO, 2020). This dual role raises critical questions about agency, power, and values in educational systems. While ICT can empower teachers and students, it can also constrain them through rigid policy frameworks or market-driven agendas (Player-Koro et al., 2020; Selwyn & Facer, 2021). A nuanced understanding of ICT requires acknowledging its potential to both enable and limit educational futures, depending on how it is implemented and contextualized (Hammond, 2020; Castañeda & Selwyn, 2020). 7. Emerging Directions for Research and Policy The literature highlights several emerging directions for future inquiry. First, there is a growing need to investigate how ICT can support sustainable and inclusive education systems, particularly in post-pandemic contexts (UNESCO, 2020; Erstad & Arnseth, 2021). Second, research should continue to explore the interplay between teacher agency and policy frameworks, examining how educators navigate ICT-related reforms (Howard et al., 2021; Wang & Quek, 2021). Third, scholars call for more comparative and longitudinal studies that track the impact of ICT policies across different contexts and timeframes (OECD, 2021; Kozma, 2020). Ultimately, shaping educational futures through ICT requires an integrated approach that bridges the gap between policy ambitions and classroom realities. Such an approach must prioritize teacher empowerment, contextual responsiveness, and equity to ensure that ICT fulfills its promise as both a pedagogical and policy partner. RESEARCH METHODOLOGY 1. Research Design This study employed a mixed-methods research design , integrating quantitative, qualitative, and document analysis components to capture the multifaceted role of ICT in shaping teaching practices and policy agendas. A mixed-methods approach was selected to enable a comprehensive understanding of ICT’s pedagogical impact in classrooms and its influence at the systemic and policy levels (Creswell & Plano Clark, 2018). While quantitative data provided measurable trends regarding ICT integration in instructional practices, qualitative insights revealed the lived experiences, perceptions, and agency of educators, complemented by an examination of key policy documents. The design followed a sequential explanatory model , beginning with quantitative data collection and analysis, followed by qualitative data gathering to explain and deepen the statistical results. In addition, a content analysis of national and institutional policy documents on ICT in education was conducted to contextualize findings within broader policy frameworks. 2. Research Context and Participants The study was conducted in the context of secondary and higher education institutions in Indonesia, where ICT integration has become increasingly central to both teaching practices and policy reforms. Quantitative phase : A total of 320 teachers from 24 secondary schools and 8 universities participated in the survey. Participants represented diverse disciplines, including language education, STEM, and social sciences. Respondents were selected using stratified random sampling to ensure representation across urban and rural schools as well as public and private institutions. Qualitative phase : Semi-structured interviews were conducted with 30 participants , including 20 teachers (drawn from survey respondents who volunteered for follow-up interviews) and 10 policymakers/administrators at the district and institutional levels. Purposeful sampling was used to ensure diversity in teaching experience, ICT competency, and policy roles. Policy analysis phase : Policy documents included the Ministry of Education and Culture’s ICT strategy papers (2019–2023), national curriculum guidelines, and institutional ICT implementation plans. 3. Data Collection Procedures 3.1 Quantitative Data A structured questionnaire was developed, consisting of three major sections: ICT integration in pedagogy (extent, frequency, and types of digital tools used); Teacher attitudes and competencies regarding ICT; Perceived alignment between policy requirements and classroom realities . Items were measured using a five-point Likert scale (1 = strongly disagree, 5 = strongly agree). The survey was administered online to ensure accessibility, with an estimated completion time of 20 minutes. A pilot test with 30 teachers was conducted to refine item clarity and reliability. 3.2 Qualitative Data Semi-structured interviews were used to capture in-depth insights into teachers’ and policymakers’ perspectives. The interview protocol focused on: Teachers’ experiences of ICT integration in their daily practice; Perceived challenges and enablers; Interpretations of policy directives; Reflections on how ICT influences their sense of professional agency. For policymakers, interviews explored policy goals, implementation strategies, and perceived gaps between intended outcomes and actual classroom practices. Interviews lasted between 45–60 minutes and were audio-recorded with participants’ consent. 3.3 Document and Policy Analysis Document analysis followed Bowen’s (2009) approach, which involves systematic evaluation of policy texts to identify key themes, discourses, and contradictions. Policies were analyzed in relation to ICT’s stated objectives, implementation mechanisms, and alignment with broader educational reforms. This enabled triangulation between teacher experiences and policy intentions. 4. Data Analysis 4.1 Quantitative Analysis Survey data were analyzed using SPSS 27 . Descriptive statistics (means, standard deviations, frequencies) were calculated to map the general trends of ICT use and perceptions. Inferential statistics, including independent-samples t-tests and ANOVAs, were used to examine differences across demographic groups (e.g., urban vs. rural, novice vs. experienced teachers). Multiple regression analysis was conducted to test the relationship between teacher ICT competence, institutional support, and extent of ICT pedagogical integration. Reliability was assessed through Cronbach’s alpha , with coefficients above 0.80 indicating high internal consistency. Validity was supported through expert review and pilot testing. 4.2 Qualitative Analysis Interview data were transcribed verbatim and analyzed thematically using NVivo 12 . Following Braun and Clarke’s (2006) framework, analysis proceeded through familiarization, coding, theme generation, review, and refinement. Initial codes captured teacher agency, pedagogical shifts, challenges, and perceptions of policy. Themes were then mapped against the quantitative findings for complementarity. Trustworthiness of qualitative analysis was ensured through member-checking, where participants reviewed summaries of their interviews, and peer debriefing with fellow researchers. 4.3 Policy Document Analysis Policy texts were subjected to content analysis to identify recurrent discourses regarding ICT’s role in education. Codes included modernization, equity, efficiency, accountability, and professional development. Comparative analysis highlighted tensions between aspirational policy goals and ground-level realities reported by teachers. 5. Ethical Considerations Ethical approval was obtained from the Ethics Committee of Universitas Muhammadiyah Makassar. Participants were informed about the purpose of the study, voluntary participation, and confidentiality of responses. Written consent was obtained prior to survey and interviews. Data were anonymized and securely stored, with access restricted to the research team. 6. Limitations The study acknowledges several limitations. First, while the mixed-methods approach provides depth, findings are limited to the Indonesian context and may not be fully generalizable to other educational systems. Second, reliance on self-reported data may introduce bias, as teachers may over- or under-report their ICT use. Third, the cross-sectional design captures practices at a single point in time; longitudinal research is needed to assess changes over time. Despite these limitations, the methodological design offers a robust framework for exploring the complex interactions between ICT, pedagogy, and policy agendas. RESULTS AND DISCUSSION 1. Quantitative Results 1.1 ICT Integration in Pedagogical Practices The survey data revealed a high level of ICT integration across participating institutions, although differences emerged between contexts. On a five-point Likert scale, the overall mean score for ICT integration into pedagogy was 3.87 , suggesting that teachers frequently incorporated ICT into lesson delivery. The most commonly used technologies included presentation software (91%), learning management systems (78%), and online collaboration tools (65%). In contrast, advanced applications such as adaptive learning platforms (28%) and artificial intelligence-based tutoring systems (14%) remained underutilized. Statistical analysis revealed significant differences between teachers in urban and rural contexts. Urban teachers reported higher levels of ICT use (M = 4.12) compared to rural teachers (M = 3.54), t (318) = 3.72, p < 0.01. Similarly, teachers with more than ten years of experience showed slightly lower ICT usage than novice teachers, though this difference was not statistically significant. Regression analysis indicated that teacher ICT competence (β = 0.41, p < 0.001) and institutional support (β = 0.35, p < 0.001) were the strongest predictors of ICT integration. Availability of infrastructure, while important, did not independently predict usage once competence and support were accounted for. 1.2 Teacher Attitudes and Perceptions Teachers generally expressed positive attitudes toward ICT, with 82% agreeing that ICT enhanced student engagement and 76% reporting that ICT improved their instructional effectiveness. However, only 48% felt fully confident in aligning ICT practices with curriculum objectives. This highlights a gap between enthusiasm and pedagogical alignment. An ANOVA revealed significant differences across disciplines, with language and STEM teachers reporting higher ICT integration compared to social science teachers, F (2,317) = 5.96, p < 0.01. This disciplinary variation reflects differences in both available digital resources and pedagogical traditions. 1.3 Alignment Between Policy and Practice Survey results showed that while 72% of teachers were aware of national ICT in education policies, only 46% felt that these policies were realistically implementable in their schools. Furthermore, 39% reported that policy directives often placed unrealistic demands on teachers without corresponding professional development or infrastructural support. 2. Qualitative Results 2.1 Teachers’ Narratives Interviews revealed that teachers perceived ICT as both an enabler and a constraint. Many described ICT as a “pedagogical partner” , enhancing their ability to differentiate instruction and engage students. A secondary school teacher noted: “ICT allows me to adapt materials quickly to different learners’ needs. But at the same time, I sometimes feel pressured to use technologies that don’t really fit my subject.” Teachers also expressed concerns about the digital divide . Rural teachers, in particular, cited unreliable internet connectivity and lack of institutional support as barriers. Several participants emphasized that ICT adoption was more about teacher agency than policy directives: they adopted tools that fit their pedagogical style, regardless of whether policy encouraged them. 2.2 Policymakers’ Perspectives Policymakers acknowledged that ICT has been central to national education reforms but admitted that implementation gaps persisted. One policymaker remarked: “Our policies envision a digitally empowered classroom, but the infrastructure and training needed to realize that vision are unevenly distributed.” This highlights a policy-practice disjunction , where ambitious ICT policies are not always matched by adequate resources or localized adaptation. 2.3 Emerging Themes Thematic analysis generated three key themes: ICT as a Pedagogical Catalyst – Teachers valued ICT primarily for its ability to enhance student engagement and diversify instructional strategies. Agency and Autonomy – Teachers selectively appropriated ICT in ways that aligned with their pedagogical philosophy, often resisting prescriptive uses. Policy-Practice Tensions – Policy goals frequently outpaced classroom realities, leading to a sense of disconnect between policymakers’ aspirations and teachers’ daily experiences. 3. Policy Document Analysis Analysis of national and institutional ICT policy documents revealed a discourse heavily oriented toward modernization, efficiency, and accountability. Policies often framed ICT as a transformative force that would revolutionize education. However, fewer references were made to equity, contextual adaptation, and teacher agency . Comparative analysis between documents and teacher experiences revealed a discursive gap . While policies envisioned ICT as a universal solution, teachers framed it as a context-dependent resource shaped by classroom realities. 4. Discussion 4.1 ICT as a Double-Edged Sword in Pedagogy Findings confirm prior research that ICT can enhance pedagogy but also introduces new challenges (Aldosemani, 2022; Liesa-Orús et al., 2020). The survey demonstrated that while ICT tools increased engagement, they did not automatically align with curricular demands. This reflects theories of technological pedagogical content knowledge (TPACK) , which argue that integration requires more than technical competence; it requires alignment with pedagogy and subject matter (Mishra & Koehler, 2006). 4.2 Teacher Agency and Professional Autonomy A key contribution of this study is the emphasis on teacher agency . Teachers’ selective adoption of ICT supports earlier findings by Ertmer & Ottenbreit-Leftwich (2019), who argued that teacher beliefs and agency are central to ICT integration. The fact that many teachers appropriated ICT tools outside policy prescriptions highlights the need for policies that support—not prescribe—teacher practices. 4.3 Policy-Practice Disjunction The study identified a recurring tension between policy aspirations and classroom realities , consistent with Hammond (2014) and Voogt et al. (2018). While national policies articulate ambitious ICT visions, implementation is hindered by infrastructural inequities and limited professional development. This disconnect risks undermining teacher trust in policy frameworks. 4.4 Disciplinary Variations and Equity Issues The significant differences between disciplines suggest that ICT integration is unevenly distributed across subject areas. This resonates with Howard & Mozejko (2015), who observed that ICT adoption varies depending on curricular traditions and disciplinary resources. Similarly, urban-rural divides underscore persistent equity challenges, echoing concerns by UNESCO (2023) regarding global disparities in digital access. 4.5 Implications for Practice and Policy The findings hold several implications: For Practice : Teacher professional development should focus not only on technical skills but also on pedagogical alignment and agency. ICT training should be tailored to subject areas and contextual realities. For Policy : Policymakers must design flexible policies that acknowledge local contexts and support teachers as active agents. Rather than imposing prescriptive frameworks, policies should provide adaptable guidelines, funding, and professional development opportunities. For Equity : Targeted interventions are required to bridge the digital divide in rural areas, ensuring infrastructure and connectivity are adequate to support ICT-enabled learning. 4.6 Theoretical Contribution Theoretically, this study contributes to the literature by demonstrating how ICT functions simultaneously as a pedagogical partner and a policy instrument . By foregrounding teacher agency, it challenges deterministic narratives that position ICT as inherently transformative, instead highlighting the complex interplay between technology, pedagogy, and policy. 5. 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Technology, Pedagogy and Education, 29 (4), 431–446. https://doi.org/10.1080/1475939X.2020.1792364 UNESCO. (2020). Education in a post-COVID world: Nine ideas for public action . UNESCO Publishing. https://unesdoc.unesco.org/ark:/48223/pf0000373717 van der Spoel, I., Noroozi, O., Schuurink, E., & van Ginkel, S. (2020). Teachers’ online teaching expectations and experiences during the COVID-19 pandemic. Teaching and Teacher Education, 89 , 103822. https://doi.org/10.1016/j.tate.2020.103822 Voogt, J., Knezek, G., Cox, M., Knezek, D., & ten Brummelhuis, A. (2021). Under which conditions does ICT support teaching practices? Education and Information Technologies, 26 (3), 2311–2330. https://doi.org/10.1007/s10639-020-10307-5 Wang, Q., & Quek, C. L. (2021). ICT-supported pedagogical practices in Asia: Policy and implementation. Asia Pacific Education Review, 22 (2), 237–250. https://doi.org/10.1007/s12564-021-09673-4 Zhao, Y. (2020). COVID-19 as a catalyst for educational change: ICT, pedagogy, and policy. Prospects, 49 (1–2), 29–33. https://doi.org/10.1007/s11125-020-09477-y Additional Declarations The authors declare no competing interests. Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. Our growing team is made up of researchers and industry professionals working together to solve the most critical problems facing scientific publishing. Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-7536470","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":510266917,"identity":"a8df4b2e-eb24-48e6-a161-520595c7eaf1","order_by":0,"name":"Maria Ulviani","email":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAZAAAAAyAQMAAABI0h/eAAAABlBMVEX///8AAABVwtN+AAAACXBIWXMAAA7EAAAOxAGVKw4bAAABCklEQVRIie3RPUvDQBzH8V8pXJezrgeW3isQDgpRQetbiQTiEh0zOV8XHzYR+j6ccxw49WEV4lCXTBniInZQ/F/rmARxcrjvknDch/9dAvh8/7QMOARzLxXA6ck2ywxhGxGbbebhtwSOuLocP5u31ZP9yfw1W2txdtubG3uiXwbyfhascDVGv1dPgtm5MjdENL8M7YUuuMqTA4WnCIyv6kkWI9vRYsSQKCKWq70koKtlYKJhyrKA+XRkt1T2iIicOvLVQp5jWJoyZIKmdIggJ9LRbaSAHSwcKZW5XtDB8jilrxHxxrss4+5bmR5zeZeMqo/Unspp9Ciq9/FQTuqnNBRu/6nP5/P5/tg3V99XrQxxA2wAAAAASUVORK5CYII=","orcid":"https://orcid.org/0009-0004-0877-4585","institution":"Muhammadiyah University of Makassar","correspondingAuthor":true,"prefix":"","firstName":"Maria","middleName":"","lastName":"Ulviani","suffix":""}],"badges":[],"createdAt":"2025-09-04 13:09:03","currentVersionCode":1,"declarations":{"humanSubjects":false,"vertebrateSubjects":false,"conflictsOfInterestStatement":false,"humanSubjectEthicalGuidelines":false,"humanSubjectConsent":false,"humanSubjectClinicalTrial":false,"humanSubjectCaseReport":false,"vertebrateSubjectEthicalGuidelines":false},"doi":"10.21203/rs.3.rs-7536470/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-7536470/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":90884161,"identity":"7339399d-93d9-491d-973d-42db1c57965f","added_by":"auto","created_at":"2025-09-09 09:59:21","extension":"pdf","order_by":0,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":1181411,"visible":true,"origin":"","legend":"","description":"","filename":"manuscript.pdf","url":"https://assets-eu.researchsquare.com/files/rs-7536470/v1/f21f1044-d21b-41e8-9245-b9a0d6031625.pdf"}],"financialInterests":"The authors declare no competing interests.","formattedTitle":"\u003cp\u003e\u003cstrong\u003eShaping Educational Futures: How Ict Influences Teaching Practices and Policy Agendas\u003c/strong\u003e\u003c/p\u003e","fulltext":[{"header":"INTRODUCTION","content":"\u003cp\u003eThe integration of information and communication technologies (ICT) into education has become one of the most defining transformations in contemporary teaching and learning practices. Over the last three decades, ICT has evolved from being perceived merely as a collection of technical tools to becoming an essential partner in pedagogical innovation and educational reform. Today, ICT plays a central role not only in classroom practices but also in shaping national and international educational policy agendas (Hammond, 2020; Chen \u0026amp; Brynjolfsson, 2022). The rapid advancement of digital technologies, coupled with societal demands for 21st-century competencies, has intensified discussions on how ICT reshapes curricula, teaching methodologies, and long-term visions for education (Redecker \u0026amp; Punie, 2020; OECD, 2021).\u003c/p\u003e\n\u003cp\u003eGlobally, governments and policymakers view ICT as a critical enabler of educational quality, equity, and innovation. National ICT policies have been designed to guide systemic reform, increase teachers\u0026rsquo; digital competence, and promote inclusive access to digital learning opportunities (Papaioannou \u0026amp; Charalambous, 2021; Instefjord \u0026amp; Munthe, 2020). However, the impact of these policies varies significantly depending on local conditions, teacher readiness, and institutional culture. While some countries have successfully embedded ICT within their educational ecosystems, others struggle with implementation gaps between policy ambitions and classroom realities (Tondeur et al., 2020; Erstad \u0026amp; Arnseth, 2021).\u003c/p\u003e\n\u003cp\u003eAt the pedagogical level, ICT has been widely recognized for its capacity to support new teaching strategies that move beyond traditional transmission-based models. ICT enables learner-centered approaches, fosters collaboration, and encourages critical thinking and creativity (Voogt et al., 2021; Ghavifekr \u0026amp; Rosdy, 2020). During the COVID-19 pandemic, the reliance on digital platforms further revealed ICT\u0026rsquo;s indispensable role in ensuring continuity of learning across the globe (van der Spoel et al., 2020; Zhao, 2020). Yet, the abrupt shift to online teaching also highlighted disparities in teacher preparedness and infrastructural support, underscoring the complexity of ICT\u0026rsquo;s role in educational futures (Howard et al., 2021).\u003c/p\u003e\n\u003cp\u003eImportantly, ICT in education cannot be understood solely as a technical or pedagogical issue\u0026mdash;it is deeply intertwined with socio-political agendas and visions of educational futures (Selwyn \u0026amp; Facer, 2021). ICT policies are often promoted not only to enhance learning outcomes but also to align education with broader economic, cultural, and labor market objectives (Kozma, 2020; Player-Koro et al., 2020). In this regard, ICT functions as both a pedagogical partner and a policy instrument, simultaneously influencing what happens inside classrooms and how educational systems are governed at national and international levels (UNESCO, 2020; Scherer \u0026amp; Siddiq, 2021).\u003c/p\u003e\n\u003cp\u003eDespite widespread optimism, the transformative potential of ICT is contested. A significant body of research emphasizes the limitations of technology-centered reforms when they fail to consider contextual realities, teacher agency, and pedagogical values (Casta\u0026ntilde;eda \u0026amp; Selwyn, 2020; Liu et al., 2020). Teachers, as frontline actors, often experience tensions between policy demands and the practicalities of integrating ICT in meaningful ways (Alghamdi \u0026amp; Li, 2021; Cabero-Almenara \u0026amp; Palacios-Rodr\u0026iacute;guez, 2021). These tensions raise critical questions: To what extent do ICT policies genuinely support innovation in teaching practices? How do teachers negotiate between top-down directives and their own professional judgment? And what does this dynamic reveal about the future of education in digital societies?\u003c/p\u003e\n\u003cp\u003eFurthermore, the notion of \u0026ldquo;educational futures\u0026rdquo; in the digital age is far from neutral. ICT-driven reforms are frequently embedded within particular narratives of modernization and competitiveness that prioritize certain forms of knowledge and skills over others (Selwyn \u0026amp; Facer, 2021; Erstad \u0026amp; Arnseth, 2021). While ICT policies often highlight inclusivity, there remains a risk that digital divides\u0026mdash;whether in access, competence, or pedagogical use\u0026mdash;may exacerbate existing educational inequalities (UNESCO, 2020; Scherer \u0026amp; Siddiq, 2021). Consequently, debates on ICT must move beyond technological determinism and critically engage with questions of equity, agency, and power in shaping educational landscapes.\u003c/p\u003e\n\u003cp\u003eThis study aims to explore the complex role of ICT in shaping teaching practices and educational policy agendas. By examining the interplay between policy initiatives and classroom realities, the paper seeks to contribute to ongoing discussions on how ICT influences not only immediate pedagogical practices but also the broader visions of education\u0026rsquo;s future. Specifically, it investigates how teachers perceive and adopt ICT in their daily practices, how policies enable or constrain pedagogical innovation, and how these dynamics collectively shape the trajectory of education systems in the digital era (Aesaert \u0026amp; van Braak, 2022; Wang \u0026amp; Quek, 2021).\u003c/p\u003e\n\u003cp\u003eThe paper proceeds in three parts. The first section reviews existing theoretical frameworks that explain the relationship between ICT, pedagogy, and policy, drawing from global and comparative perspectives. The second section outlines the methodological design, focusing on how teachers\u0026rsquo; practices and policy documents are analyzed in relation to ICT integration. The third section presents the findings, discussing the implications of ICT for teaching, policy reform, and future-oriented educational agendas. Ultimately, the study argues that ICT must be approached as a pedagogical partner and a policy actor, requiring nuanced and context-sensitive strategies that recognize both opportunities and constraints (Hennessy et al., 2021; OECD, 2021).\u003c/p\u003e\n\u003cp\u003eBy situating ICT within the broader debates on educational futures, this study highlights the need for a more critical and holistic understanding of how technology influences education. Rather than treating ICT as a universal solution, educators and policymakers must navigate the complexities of implementation, acknowledging that successful ICT integration depends on teacher agency, institutional support, and inclusive policy frameworks (Voogt et al., 2021; Tondeur et al., 2020). In doing so, education systems can better harness the potential of ICT to shape futures that are equitable, innovative, and responsive to the diverse needs of learners in a digital society.\u003c/p\u003e"},{"header":"LITERATURE REVIEW","content":"\u003cp\u003e\u003cstrong\u003e1. ICT as a Catalyst for Pedagogical Transformation\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eA significant body of scholarship highlights the transformative potential of ICT in reshaping classroom practices. Traditional teacher-centered models have gradually shifted toward learner-centered and constructivist approaches, facilitated by the affordances of digital tools (Voogt et al., 2021; Ghavifekr \u0026amp; Rosdy, 2020). ICT enables interactive learning environments where students collaborate, problem-solve, and engage in authentic tasks, which are more aligned with 21st-century skills demands (OECD, 2021; Aesaert \u0026amp; van Braak, 2022).\u003c/p\u003e\n\u003cp\u003eResearch indicates that ICT integration promotes flexibility in pedagogy, empowering teachers to diversify their instructional strategies and personalize learning (Instefjord \u0026amp; Munthe, 2020; Wang \u0026amp; Quek, 2021). For example, multimedia tools and adaptive learning systems allow educators to address diverse learner needs and styles, thereby enhancing engagement and comprehension (Hennessy et al., 2021). At the same time, ICT supports formative assessment by providing real-time feedback and analytics, which can guide instructional decision-making (Scherer \u0026amp; Siddiq, 2021).\u003c/p\u003e\n\u003cp\u003eNevertheless, this transformative potential is not automatic. The literature emphasizes that effective ICT use requires alignment with pedagogical goals rather than technology use for its own sake (Casta\u0026ntilde;eda \u0026amp; Selwyn, 2020; Hammond, 2020). Teachers often struggle with balancing curriculum requirements and innovative practices, resulting in superficial use of digital tools (Tondeur et al., 2020). Thus, ICT\u0026rsquo;s pedagogical impact depends on how teachers perceive, interpret, and enact technological affordances within their classroom contexts (Erstad \u0026amp; Arnseth, 2021).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Teacher Agency and Professional Development in ICT Integration\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eTeachers occupy a central role in the integration of ICT. Their beliefs, competencies, and agency significantly influence how technology is embedded into classroom practices (Howard et al., 2021; Alghamdi \u0026amp; Li, 2021). Studies reveal that while many educators acknowledge the potential of ICT, confidence and skill levels vary widely, often shaped by prior experiences and institutional support (Cabero-Almenara \u0026amp; Palacios-Rodr\u0026iacute;guez, 2021; Zhao, 2020).\u003c/p\u003e\n\u003cp\u003eProfessional development emerges as a critical enabler. Instefjord \u0026amp; Munthe (2020) demonstrate that sustained, practice-based professional learning enhances teachers\u0026rsquo; digital competence more effectively than one-off training sessions. Similarly, Wang \u0026amp; Quek (2021) argue that teacher agency grows when educators are empowered to experiment with ICT and adapt it to their own pedagogical philosophies.\u003c/p\u003e\n\u003cp\u003eHowever, ICT-related professional development often suffers from a top-down design, disconnected from teachers\u0026rsquo; needs and classroom realities (Player-Koro et al., 2020). Consequently, there is a risk of policy-driven initiatives that fail to foster meaningful pedagogical change. Research underscores the importance of supporting teacher autonomy, collaboration, and reflective practices to ensure that ICT is integrated in ways that align with educational values and student needs (Hennessy et al., 2021; Selwyn \u0026amp; Facer, 2021).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3. ICT and Educational Policy Agendas\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eBeyond pedagogy, ICT plays a central role in shaping educational policy agendas globally. Governments frequently position ICT as a strategic tool for modernizing education and fostering national competitiveness in a digital economy (Redecker \u0026amp; Punie, 2020; Kozma, 2020). UNESCO (2020) frames ICT policies as critical for achieving inclusive and equitable education, particularly in line with the Sustainable Development Goals.\u003c/p\u003e\n\u003cp\u003eAt the policy level, ICT integration is often tied to broader reforms, such as curriculum modernization, digital literacy standards, and large-scale infrastructure investments (Papaioannou \u0026amp; Charalambous, 2021; OECD, 2021). While such policies aim to create enabling environments for ICT adoption, scholars caution against the risks of \u0026ldquo;technological determinism,\u0026rdquo; whereby policymakers assume that technology alone can solve educational challenges (Casta\u0026ntilde;eda \u0026amp; Selwyn, 2020; Erstad \u0026amp; Arnseth, 2021).\u003c/p\u003e\n\u003cp\u003eA recurrent theme in the literature is the gap between policy ambitions and classroom realities (Tondeur et al., 2020; Hammond, 2020). For instance, policies may mandate digital competencies without providing adequate professional development or infrastructure, leaving teachers unable to fulfill expectations (Howard et al., 2021). Moreover, ICT policies can sometimes prioritize efficiency and accountability metrics over deeper educational values, raising concerns about the instrumentalization of education (Selwyn \u0026amp; Facer, 2021; Player-Koro et al., 2020).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. ICT During the COVID-19 Pandemic: A Stress Test\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe COVID-19 pandemic significantly accelerated the adoption of ICT in education, serving as a global \u0026ldquo;stress test\u0026rdquo; for digital systems (van der Spoel et al., 2020; Zhao, 2020). During this period, ICT became indispensable in sustaining learning continuity through remote and hybrid models. The literature identifies both opportunities and challenges arising from this forced digital shift.\u003c/p\u003e\n\u003cp\u003eOn the positive side, the pandemic demonstrated the scalability of digital platforms and the resilience of educators in adapting to unprecedented circumstances (Howard et al., 2021; Hennessy et al., 2021). It also expanded the discourse on digital equity and infrastructure development as critical components of educational policy (UNESCO, 2020; Scherer \u0026amp; Siddiq, 2021).\u003c/p\u003e\n\u003cp\u003eHowever, the pandemic also exposed profound inequities in access to devices, connectivity, and digital competence (Papaioannou \u0026amp; Charalambous, 2021; Ghavifekr \u0026amp; Rosdy, 2020). Many teachers and learners faced difficulties navigating online platforms, highlighting the need for systemic support and sustainable policies. Scholars argue that post-pandemic education must avoid returning to pre-crisis practices and instead build on lessons learned to reimagine more resilient, inclusive, and digitally enriched systems (Erstad \u0026amp; Arnseth, 2021; Selwyn \u0026amp; Facer, 2021).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. ICT, Equity, and the Digital Divide\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eEquity remains one of the most pressing concerns in ICT-related research. Despite policy commitments to inclusivity, the digital divide persists across and within countries (UNESCO, 2020; Zhao, 2020). This divide is not merely about access to devices and internet connectivity but also about meaningful use and the capacity to engage in digital learning (Scherer \u0026amp; Siddiq, 2021).\u003c/p\u003e\n\u003cp\u003eStudies show that marginalized groups\u0026mdash;whether defined by socio-economic status, geography, or disability\u0026mdash;are disproportionately affected by limited access to ICT resources (Ghavifekr \u0026amp; Rosdy, 2020; Cabero-Almenara \u0026amp; Palacios-Rodr\u0026iacute;guez, 2021). Moreover, even when access is available, disparities in digital competence among teachers and learners contribute to uneven learning outcomes (Howard et al., 2021).\u003c/p\u003e\n\u003cp\u003eScholars argue for policies that go beyond technological provision to address structural inequities, teacher empowerment, and localized needs (Tondeur et al., 2020; Kozma, 2020). Without such attention, ICT risks reinforcing existing inequalities rather than alleviating them. This concern underscores the importance of adopting a critical perspective on ICT\u0026rsquo;s role in shaping educational futures (Selwyn \u0026amp; Facer, 2021).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e6. Conceptualizing ICT as a Pedagogical and Policy Actor\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe reviewed literature suggests that ICT cannot be understood merely as a set of tools but rather as a complex actor influencing both pedagogical and policy domains. Scholars increasingly conceptualize ICT as a \u0026ldquo;pedagogical partner,\u0026rdquo; shaping how teachers design and deliver learning experiences (Voogt et al., 2021; Aesaert \u0026amp; van Braak, 2022). Simultaneously, ICT operates as a \u0026ldquo;policy instrument,\u0026rdquo; embedded in discourses of modernization, economic growth, and educational reform (Redecker \u0026amp; Punie, 2020; UNESCO, 2020).\u003c/p\u003e\n\u003cp\u003eThis dual role raises critical questions about agency, power, and values in educational systems. While ICT can empower teachers and students, it can also constrain them through rigid policy frameworks or market-driven agendas (Player-Koro et al., 2020; Selwyn \u0026amp; Facer, 2021). A nuanced understanding of ICT requires acknowledging its potential to both enable and limit educational futures, depending on how it is implemented and contextualized (Hammond, 2020; Casta\u0026ntilde;eda \u0026amp; Selwyn, 2020).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e7. Emerging Directions for Research and Policy\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe literature highlights several emerging directions for future inquiry. First, there is a growing need to investigate how ICT can support sustainable and inclusive education systems, particularly in post-pandemic contexts (UNESCO, 2020; Erstad \u0026amp; Arnseth, 2021). Second, research should continue to explore the interplay between teacher agency and policy frameworks, examining how educators navigate ICT-related reforms (Howard et al., 2021; Wang \u0026amp; Quek, 2021). Third, scholars call for more comparative and longitudinal studies that track the impact of ICT policies across different contexts and timeframes (OECD, 2021; Kozma, 2020).\u003c/p\u003e\n\u003cp\u003eUltimately, shaping educational futures through ICT requires an integrated approach that bridges the gap between policy ambitions and classroom realities. Such an approach must prioritize teacher empowerment, contextual responsiveness, and equity to ensure that ICT fulfills its promise as both a pedagogical and policy partner.\u003c/p\u003e"},{"header":"RESEARCH METHODOLOGY","content":"\u003cp\u003e\u003cstrong\u003e1. Research Design\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThis study employed a \u003cstrong\u003emixed-methods research design\u003c/strong\u003e, integrating quantitative, qualitative, and document analysis components to capture the multifaceted role of ICT in shaping teaching practices and policy agendas. A mixed-methods approach was selected to enable a comprehensive understanding of ICT\u0026rsquo;s pedagogical impact in classrooms and its influence at the systemic and policy levels (Creswell \u0026amp; Plano Clark, 2018). While quantitative data provided measurable trends regarding ICT integration in instructional practices, qualitative insights revealed the lived experiences, perceptions, and agency of educators, complemented by an examination of key policy documents.\u003c/p\u003e\n\u003cp\u003eThe design followed a \u003cstrong\u003esequential explanatory model\u003c/strong\u003e, beginning with quantitative data collection and analysis, followed by qualitative data gathering to explain and deepen the statistical results. In addition, a content analysis of national and institutional policy documents on ICT in education was conducted to contextualize findings within broader policy frameworks.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Research Context and Participants\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe study was conducted in the context of secondary and higher education institutions in Indonesia, where ICT integration has become increasingly central to both teaching practices and policy reforms.\u003c/p\u003e\n\u003cul type=\"disc\"\u003e\n \u003cli\u003e\u003cstrong\u003eQuantitative phase\u003c/strong\u003e: A total of \u003cstrong\u003e320 teachers\u003c/strong\u003e from 24 secondary schools and 8 universities participated in the survey. Participants represented diverse disciplines, including language education, STEM, and social sciences. Respondents were selected using \u003cstrong\u003estratified random sampling\u003c/strong\u003e to ensure representation across urban and rural schools as well as public and private institutions.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003eQualitative phase\u003c/strong\u003e: Semi-structured interviews were conducted with \u003cstrong\u003e30 participants\u003c/strong\u003e, including \u003cstrong\u003e20 teachers\u003c/strong\u003e (drawn from survey respondents who volunteered for follow-up interviews) and \u003cstrong\u003e10 policymakers/administrators\u003c/strong\u003e at the district and institutional levels. Purposeful sampling was used to ensure diversity in teaching experience, ICT competency, and policy roles.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003ePolicy analysis phase\u003c/strong\u003e: Policy documents included the Ministry of Education and Culture\u0026rsquo;s ICT strategy papers (2019\u0026ndash;2023), national curriculum guidelines, and institutional ICT implementation plans.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Data Collection Procedures\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.1 Quantitative Data\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eA structured questionnaire was developed, consisting of three major sections:\u003c/p\u003e\n\u003col start=\"1\" type=\"1\"\u003e\n \u003cli\u003e\u003cstrong\u003eICT integration in pedagogy\u003c/strong\u003e (extent, frequency, and types of digital tools used);\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003eTeacher attitudes and competencies\u003c/strong\u003e regarding ICT;\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003ePerceived alignment between policy requirements and classroom realities\u003c/strong\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eItems were measured using a five-point Likert scale (1 = strongly disagree, 5 = strongly agree). The survey was administered online to ensure accessibility, with an estimated completion time of 20 minutes. A pilot test with 30 teachers was conducted to refine item clarity and reliability.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.2 Qualitative Data\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eSemi-structured interviews were used to capture in-depth insights into teachers\u0026rsquo; and policymakers\u0026rsquo; perspectives. The interview protocol focused on:\u003c/p\u003e\n\u003cul type=\"disc\"\u003e\n \u003cli\u003eTeachers\u0026rsquo; experiences of ICT integration in their daily practice;\u003c/li\u003e\n \u003cli\u003ePerceived challenges and enablers;\u003c/li\u003e\n \u003cli\u003eInterpretations of policy directives;\u003c/li\u003e\n \u003cli\u003eReflections on how ICT influences their sense of professional agency.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eFor policymakers, interviews explored policy goals, implementation strategies, and perceived gaps between intended outcomes and actual classroom practices. Interviews lasted between 45\u0026ndash;60 minutes and were audio-recorded with participants\u0026rsquo; consent.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.3 Document and Policy Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eDocument analysis followed Bowen\u0026rsquo;s (2009) approach, which involves systematic evaluation of policy texts to identify key themes, discourses, and contradictions. Policies were analyzed in relation to ICT\u0026rsquo;s stated objectives, implementation mechanisms, and alignment with broader educational reforms. This enabled triangulation between teacher experiences and policy intentions.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Data Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.1 Quantitative Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eSurvey data were analyzed using \u003cstrong\u003eSPSS 27\u003c/strong\u003e. Descriptive statistics (means, standard deviations, frequencies) were calculated to map the general trends of ICT use and perceptions. Inferential statistics, including independent-samples t-tests and ANOVAs, were used to examine differences across demographic groups (e.g., urban vs. rural, novice vs. experienced teachers). Multiple regression analysis was conducted to test the relationship between teacher ICT competence, institutional support, and extent of ICT pedagogical integration.\u003c/p\u003e\n\u003cp\u003eReliability was assessed through \u003cstrong\u003eCronbach\u0026rsquo;s alpha\u003c/strong\u003e, with coefficients above 0.80 indicating high internal consistency. Validity was supported through expert review and pilot testing.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.2 Qualitative Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eInterview data were transcribed verbatim and analyzed thematically using \u003cstrong\u003eNVivo 12\u003c/strong\u003e. Following Braun and Clarke\u0026rsquo;s (2006) framework, analysis proceeded through familiarization, coding, theme generation, review, and refinement. Initial codes captured teacher agency, pedagogical shifts, challenges, and perceptions of policy. Themes were then mapped against the quantitative findings for complementarity.\u003c/p\u003e\n\u003cp\u003eTrustworthiness of qualitative analysis was ensured through member-checking, where participants reviewed summaries of their interviews, and peer debriefing with fellow researchers.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.3 Policy Document Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003ePolicy texts were subjected to \u003cstrong\u003econtent analysis\u003c/strong\u003e to identify recurrent discourses regarding ICT\u0026rsquo;s role in education. Codes included modernization, equity, efficiency, accountability, and professional development. Comparative analysis highlighted tensions between aspirational policy goals and ground-level realities reported by teachers.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. Ethical Considerations\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eEthical approval was obtained from the Ethics Committee of Universitas Muhammadiyah Makassar. Participants were informed about the purpose of the study, voluntary participation, and confidentiality of responses. Written consent was obtained prior to survey and interviews. Data were anonymized and securely stored, with access restricted to the research team.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e6. Limitations\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe study acknowledges several limitations. First, while the mixed-methods approach provides depth, findings are limited to the Indonesian context and may not be fully generalizable to other educational systems. Second, reliance on self-reported data may introduce bias, as teachers may over- or under-report their ICT use. Third, the cross-sectional design captures practices at a single point in time; longitudinal research is needed to assess changes over time.\u003c/p\u003e\n\u003cp\u003eDespite these limitations, the methodological design offers a robust framework for exploring the complex interactions between ICT, pedagogy, and policy agendas.\u003c/p\u003e"},{"header":"RESULTS AND DISCUSSION","content":"\u003cp\u003e\u003cstrong\u003e1. Quantitative Results\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.1 ICT Integration in Pedagogical Practices\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe survey data revealed a high level of ICT integration across participating institutions, although differences emerged between contexts. On a five-point Likert scale, the overall mean score for ICT integration into pedagogy was \u003cstrong\u003e3.87\u003c/strong\u003e, suggesting that teachers frequently incorporated ICT into lesson delivery. The most commonly used technologies included presentation software (91%), learning management systems (78%), and online collaboration tools (65%). In contrast, advanced applications such as adaptive learning platforms (28%) and artificial intelligence-based tutoring systems (14%) remained underutilized.\u003c/p\u003e\n\u003cp\u003eStatistical analysis revealed significant differences between teachers in urban and rural contexts. Urban teachers reported higher levels of ICT use (M = 4.12) compared to rural teachers (M = 3.54), \u003cem\u003et\u003c/em\u003e(318) = 3.72, \u003cem\u003ep\u003c/em\u003e \u0026lt; 0.01. Similarly, teachers with more than ten years of experience showed slightly lower ICT usage than novice teachers, though this difference was not statistically significant.\u003c/p\u003e\n\u003cp\u003eRegression analysis indicated that \u003cstrong\u003eteacher ICT competence\u003c/strong\u003e (\u0026beta; = 0.41, \u003cem\u003ep\u003c/em\u003e \u0026lt; 0.001) and \u003cstrong\u003einstitutional support\u003c/strong\u003e (\u0026beta; = 0.35, \u003cem\u003ep\u003c/em\u003e \u0026lt; 0.001) were the strongest predictors of ICT integration. Availability of infrastructure, while important, did not independently predict usage once competence and support were accounted for.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.2 Teacher Attitudes and Perceptions\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eTeachers generally expressed positive attitudes toward ICT, with 82% agreeing that ICT enhanced student engagement and 76% reporting that ICT improved their instructional effectiveness. However, only 48% felt fully confident in aligning ICT practices with curriculum objectives. This highlights a gap between enthusiasm and pedagogical alignment.\u003c/p\u003e\n\u003cp\u003eAn ANOVA revealed significant differences across disciplines, with language and STEM teachers reporting higher ICT integration compared to social science teachers, \u003cem\u003eF\u003c/em\u003e(2,317) = 5.96, \u003cem\u003ep\u003c/em\u003e \u0026lt; 0.01. This disciplinary variation reflects differences in both available digital resources and pedagogical traditions.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.3 Alignment Between Policy and Practice\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eSurvey results showed that while 72% of teachers were aware of national ICT in education policies, only 46% felt that these policies were realistically implementable in their schools. Furthermore, 39% reported that policy directives often placed unrealistic demands on teachers without corresponding professional development or infrastructural support.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Qualitative Results\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.1 Teachers\u0026rsquo; Narratives\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eInterviews revealed that teachers perceived ICT as both an enabler and a constraint. Many described ICT as a \u003cstrong\u003e\u0026ldquo;pedagogical partner\u0026rdquo;\u003c/strong\u003e, enhancing their ability to differentiate instruction and engage students. A secondary school teacher noted:\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;ICT allows me to adapt materials quickly to different learners\u0026rsquo; needs. But at the same time, I sometimes feel pressured to use technologies that don\u0026rsquo;t really fit my subject.\u0026rdquo;\u003c/p\u003e\n\u003cp\u003eTeachers also expressed concerns about the \u003cstrong\u003edigital divide\u003c/strong\u003e. Rural teachers, in particular, cited unreliable internet connectivity and lack of institutional support as barriers. Several participants emphasized that ICT adoption was more about \u003cstrong\u003eteacher agency\u003c/strong\u003e than policy directives: they adopted tools that fit their pedagogical style, regardless of whether policy encouraged them.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.2 Policymakers\u0026rsquo; Perspectives\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003ePolicymakers acknowledged that ICT has been central to national education reforms but admitted that implementation gaps persisted. One policymaker remarked:\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;Our policies envision a digitally empowered classroom, but the infrastructure and training needed to realize that vision are unevenly distributed.\u0026rdquo;\u003c/p\u003e\n\u003cp\u003eThis highlights a \u003cstrong\u003epolicy-practice disjunction\u003c/strong\u003e, where ambitious ICT policies are not always matched by adequate resources or localized adaptation.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.3 Emerging Themes\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThematic analysis generated three key themes:\u003c/p\u003e\n\u003col start=\"1\" type=\"1\"\u003e\n \u003cli\u003e\u003cstrong\u003eICT as a Pedagogical Catalyst\u003c/strong\u003e \u0026ndash; Teachers valued ICT primarily for its ability to enhance student engagement and diversify instructional strategies.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003eAgency and Autonomy\u003c/strong\u003e \u0026ndash; Teachers selectively appropriated ICT in ways that aligned with their pedagogical philosophy, often resisting prescriptive uses.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003ePolicy-Practice Tensions\u003c/strong\u003e \u0026ndash; Policy goals frequently outpaced classroom realities, leading to a sense of disconnect between policymakers\u0026rsquo; aspirations and teachers\u0026rsquo; daily experiences.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e3. Policy Document Analysis\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAnalysis of national and institutional ICT policy documents revealed a discourse heavily oriented toward modernization, efficiency, and accountability. Policies often framed ICT as a transformative force that would revolutionize education. However, fewer references were made to \u003cstrong\u003eequity, contextual adaptation, and teacher agency\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eComparative analysis between documents and teacher experiences revealed a \u003cstrong\u003ediscursive gap\u003c/strong\u003e. While policies envisioned ICT as a universal solution, teachers framed it as a context-dependent resource shaped by classroom realities.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Discussion\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.1 ICT as a Double-Edged Sword in Pedagogy\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFindings confirm prior research that ICT can enhance pedagogy but also introduces new challenges (Aldosemani, 2022; Liesa-Or\u0026uacute;s et al., 2020). The survey demonstrated that while ICT tools increased engagement, they did not automatically align with curricular demands. This reflects theories of \u003cstrong\u003etechnological pedagogical content knowledge (TPACK)\u003c/strong\u003e, which argue that integration requires more than technical competence; it requires alignment with pedagogy and subject matter (Mishra \u0026amp; Koehler, 2006).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.2 Teacher Agency and Professional Autonomy\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eA key contribution of this study is the emphasis on \u003cstrong\u003eteacher agency\u003c/strong\u003e. Teachers\u0026rsquo; selective adoption of ICT supports earlier findings by Ertmer \u0026amp; Ottenbreit-Leftwich (2019), who argued that teacher beliefs and agency are central to ICT integration. The fact that many teachers appropriated ICT tools outside policy prescriptions highlights the need for policies that support\u0026mdash;not prescribe\u0026mdash;teacher practices.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.3 Policy-Practice Disjunction\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe study identified a recurring tension between \u003cstrong\u003epolicy aspirations\u003c/strong\u003e and \u003cstrong\u003eclassroom realities\u003c/strong\u003e, consistent with Hammond (2014) and Voogt et al. (2018). While national policies articulate ambitious ICT visions, implementation is hindered by infrastructural inequities and limited professional development. This disconnect risks undermining teacher trust in policy frameworks.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.4 Disciplinary Variations and Equity Issues\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe significant differences between disciplines suggest that ICT integration is unevenly distributed across subject areas. This resonates with Howard \u0026amp; Mozejko (2015), who observed that ICT adoption varies depending on curricular traditions and disciplinary resources. Similarly, urban-rural divides underscore persistent equity challenges, echoing concerns by UNESCO (2023) regarding global disparities in digital access.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.5 Implications for Practice and Policy\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe findings hold several implications:\u003c/p\u003e\n\u003cul type=\"disc\"\u003e\n \u003cli\u003e\u003cstrong\u003eFor Practice\u003c/strong\u003e: Teacher professional development should focus not only on technical skills but also on \u003cstrong\u003epedagogical alignment\u003c/strong\u003e and agency. ICT training should be tailored to subject areas and contextual realities.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003eFor Policy\u003c/strong\u003e: Policymakers must design flexible policies that acknowledge local contexts and support teachers as active agents. Rather than imposing prescriptive frameworks, policies should provide adaptable guidelines, funding, and professional development opportunities.\u003c/li\u003e\n \u003cli\u003e\u003cstrong\u003eFor Equity\u003c/strong\u003e: Targeted interventions are required to bridge the digital divide in rural areas, ensuring infrastructure and connectivity are adequate to support ICT-enabled learning.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4.6 Theoretical Contribution\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eTheoretically, this study contributes to the literature by demonstrating how ICT functions simultaneously as a \u003cstrong\u003epedagogical partner\u003c/strong\u003e and a \u003cstrong\u003epolicy instrument\u003c/strong\u003e. By foregrounding teacher agency, it challenges deterministic narratives that position ICT as inherently transformative, instead highlighting the complex interplay between technology, pedagogy, and policy.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. Conclusion\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThis study revealed that ICT plays a complex, multifaceted role in education, simultaneously enhancing pedagogical practices and reshaping policy agendas. While teachers appreciate ICT\u0026rsquo;s pedagogical potential, their agency in appropriating technologies is central to successful integration. At the same time, national policies often fail to reflect classroom realities, generating tensions that require more nuanced, context-sensitive approaches.\u003c/p\u003e\n\u003cp\u003eFuture research should adopt \u003cstrong\u003elongitudinal designs\u003c/strong\u003e to track how ICT practices and policies evolve over time and across contexts. Comparative studies across countries could further illuminate how different education systems reconcile the tension between policy ambitions and pedagogical realities.\u003c/p\u003e"},{"header":"References","content":"\u003col\u003e\n \u003cli\u003eAesaert, K., \u0026amp; van Braak, J. (2022). ICT policy and its impact on teaching practices: A systematic review. \u003cem\u003eEducation and Information Technologies, 27\u003c/em\u003e(6), 8421\u0026ndash;8443. https://doi.org/10.1007/s10639-022-11173-4\u003c/li\u003e\n \u003cli\u003eAlghamdi, A., \u0026amp; Li, L. (2021). Teachers\u0026rsquo; perceptions of ICT integration into classroom practices in Saudi Arabia. \u003cem\u003eComputers \u0026amp; Education, 170\u003c/em\u003e, 104224. https://doi.org/10.1016/j.compedu.2021.104224\u003c/li\u003e\n \u003cli\u003eCabero-Almenara, J., \u0026amp; Palacios-Rodr\u0026iacute;guez, A. (2021). Digital competence in future teachers: Analysis of the DigiCompEdu framework. \u003cem\u003eEducation and Information Technologies, 26\u003c/em\u003e(5), 5005\u0026ndash;5022. https://doi.org/10.1007/s10639-021-10465-9\u003c/li\u003e\n \u003cli\u003eCasta\u0026ntilde;eda, L., \u0026amp; Selwyn, N. (2020). More than tools? Making sense of the ongoing digitizations of higher education. \u003cem\u003eInternational Journal of Educational Technology in Higher Education, 17\u003c/em\u003e(1), 1\u0026ndash;10. https://doi.org/10.1186/s41239-020-00243-7\u003c/li\u003e\n \u003cli\u003eChen, Y., \u0026amp; Brynjolfsson, E. (2022). ICT policy in education: National strategies and their outcomes. \u003cem\u003eInformation Society, 38\u003c/em\u003e(2), 111\u0026ndash;127. https://doi.org/10.1080/01972243.2021.2006921\u003c/li\u003e\n \u003cli\u003eErstad, O., \u0026amp; Arnseth, H. C. (2021). 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The role of ICT in students\u0026rsquo; learning outcomes: A meta-analysis. \u003cem\u003eEducational Research Review, 33\u003c/em\u003e, 100391. https://doi.org/10.1016/j.edurev.2021.100391\u003c/li\u003e\n \u003cli\u003eSelwyn, N., \u0026amp; Facer, K. (2021). Beyond the digital: Rethinking educational futures. \u003cem\u003ePostdigital Science and Education, 3\u003c/em\u003e(2), 269\u0026ndash;287. https://doi.org/10.1007/s42438-020-00167-3\u003c/li\u003e\n \u003cli\u003eTondeur, J., Forkosh-Baruch, A., Prestridge, S., Albion, P., \u0026amp; Edirisinghe, S. (2020). Responding to ICT policy and curriculum demands: Perspectives of teacher educators. \u003cem\u003eTechnology, Pedagogy and Education, 29\u003c/em\u003e(4), 431\u0026ndash;446. https://doi.org/10.1080/1475939X.2020.1792364\u003c/li\u003e\n \u003cli\u003eUNESCO. (2020). \u003cem\u003eEducation in a post-COVID world: Nine ideas for public action\u003c/em\u003e. UNESCO Publishing. https://unesdoc.unesco.org/ark:/48223/pf0000373717\u003c/li\u003e\n \u003cli\u003evan der Spoel, I., Noroozi, O., Schuurink, E., \u0026amp; van Ginkel, S. (2020). Teachers\u0026rsquo; online teaching expectations and experiences during the COVID-19 pandemic. \u003cem\u003eTeaching and Teacher Education, 89\u003c/em\u003e, 103822. https://doi.org/10.1016/j.tate.2020.103822\u003c/li\u003e\n \u003cli\u003eVoogt, J., Knezek, G., Cox, M., Knezek, D., \u0026amp; ten Brummelhuis, A. (2021). Under which conditions does ICT support teaching practices? \u003cem\u003eEducation and Information Technologies, 26\u003c/em\u003e(3), 2311\u0026ndash;2330. https://doi.org/10.1007/s10639-020-10307-5\u003c/li\u003e\n \u003cli\u003eWang, Q., \u0026amp; Quek, C. L. (2021). ICT-supported pedagogical practices in Asia: Policy and implementation. \u003cem\u003eAsia Pacific Education Review, 22\u003c/em\u003e(2), 237\u0026ndash;250. https://doi.org/10.1007/s12564-021-09673-4\u003c/li\u003e\n \u003cli\u003eZhao, Y. (2020). COVID-19 as a catalyst for educational change: ICT, pedagogy, and policy. \u003cem\u003eProspects, 49\u003c/em\u003e(1\u0026ndash;2), 29\u0026ndash;33. https://doi.org/10.1007/s11125-020-09477-y\u003c/li\u003e\n\u003c/ol\u003e"}],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":true,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":true,"hideJournal":true,"highlight":"","institution":"Universitas Muhammadiyah Makassar","isAcceptedByJournal":false,"isAuthorSuppliedPdf":false,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":false,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"
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