Requirements Elicitation in Market-driven Software Development Companies: An Investigation of Crowd Involvement

Requirements Elicitation in Market-driven Software Development Companies: An Investigation of Crowd Involvement | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article Requirements Elicitation in Market-driven Software Development Companies: An Investigation of Crowd Involvement Talat Ambreen, Naveed Ikram This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-5910533/v2 This work is licensed under a CC BY 4.0 License Status: Posted Version 2 posted You are reading this latest preprint version Show more versions Abstract Market-driven (MD) software products are increasingly prevalent, and companies involved in such development target an open marketplace with a large and diverse customer base. There are well-known inherent issues in the requirements elicitation of these kinds of products. To handle these issues, a suitable requirement elicitation technique is needed. One promising solution proposed by researchers is crowd-based requirements elicitation (CBRE). This study investigates how such organizations apply CBRE within their requirements engineering practices. Based on sixteen semi-structured interviews with practitioners from MD software product companies across various domains, this research identifies how CBRE complements traditional and agile approaches of requirements elicitation for the products in these companies. The findings show that CBRE is typically adopted as a hybrid and context-driven practice rather than a standalone approach. Three main forms of crowdsourcing: internal, active, and passive, were observed. The study also investigated CBRE benefits, barriers, and relevant mitigation strategies of these barriers. The barriers have been mapped to the elements of the socio-technical theory. Based on the results of this study, a Spiral model-inspired conceptual framework of crowd-based requirements elicitation for MD software development companies is proposed. The study contributes an empirically grounded understanding of CBRE in market-driven contexts and offers practical insights for its effective adoption in software product development. Software Engineering Market-driven software development Crowd-based requirements elicitation Barriers Social-technical aspects Semi-structured interviews Full Text Additional Declarations The authors declare no competing interests. Cite Share Download PDF Status: Posted Version 2 posted You are reading this latest preprint version Show more versions Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. Our growing team is made up of researchers and industry professionals working together to solve the most critical problems facing scientific publishing. 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