The Moderating Role of Generative AI Conversations in the Relationship Between Perceived Social Support and Quality of Life in Young Adults

This study examines the moderating role of generative artificial intelligence conversations in the relationship between perceived social support and quality of life among 252 young adults (18-30 years). Results indicate that generative AI usage significantly moderates this relationship, with distinct effects depending on the level of dependency. In individuals with low dependency, social support remains the primary predictor of quality of life; however, in those with high dependency, this relationship is substantially attenuated. Analysis reveals that the type of usage significantly influences this effect: emotional and recreational use diminishes the benefits of social support, while informational and professional use does not show this impact. The explanatory mechanism identified shows that emotional use contributes to the development of AI dependency, thereby reducing the ability to leverage traditional social support. These findings emphasize the importance of balanced use of conversational technologies to maintain the benefits of authentic interpersonal relationships.