Status of Compassionate Health Care Practice and Associated Factors in Public Hospitals of Addis Ababa from patient’s perspective: cross sectional study

Background Compassionate health care is lauded as a cornerstone of quality healthcare by patients, families, clinicians, and policy makers. Compassionate Care’ within the healthcare setting has received much attention globally, following concerns that healthcare often fails at a fundamental level. Objective To assess Status of compassionate health care practice and associated factors in public hospitals of Addis Ababa. Methods Institution based cross-sectional study design was conducted. A structured and prtested interviewer administered questionnaire was used to collect the data from 605 study participants. Study participant was selected using a systematic sampling technique by allocating a proportion sample to each hospitals. The data was entered with Epi data version 3.1 and exported to Statistical Package for Social Sciences version 25.0 for further analysis. Both bivariate and multivariate logistic regression analysis were performed to identify associated factors. P values < 0.05 with 95% confidence level were used to declare statistical significance. Result The status of compassioante health care practice was found to be 42.6% [(95% CI: 39.0%-47.0%)]. Covariates such as: relatively higher education [AOR = 0.534 (95% CI 0.305-0.934)], Not married [AOR=0.561 (95% CI 0.330-0.955)], government employee [AOR=2.178 (95% CI 1.071-4.430)], Room accommodation comfortability [AOR=0.309 (95% CI 0.178-0.535)], and Cleanness of toilet [AOR=2.158 (95% CI 1.326-3.513)] had statistically significant association with compassionate health care practice. Conclusion The status of compassionate health care practice was found to be low compared to similar study conducted with in and out of Ethiopia. Compassionate health care practice was significantly associated with educational s, occupation, marital status, cleanness of toilet, and room accommodation comfortability. Therefore, health workers, Hospitals and Addis Ababa health bureau should understand these weak areas and plan for a better service delivery to compassionate care.