Exploring pharmacists’ experiences with the Electronic National Residential Medication Chart: A qualitative descriptive study

Exploring pharmacists’ experiences with the Electronic National Residential Medication Chart: A qualitative descriptive study | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article Exploring pharmacists’ experiences with the Electronic National Residential Medication Chart: A qualitative descriptive study Jonathan Tan, Jasmine Tan, Leanna de Souza, Qianying Wang, Alexander Wong, and 3 more This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-5428208/v1 This work is licensed under a CC BY 4.0 License Status: Published Journal Publication published 14 Mar, 2025 Read the published version in International Journal of Clinical Pharmacy → Version 1 posted 6 You are reading this latest preprint version Abstract Background: Electronic medication management systems are increasingly adopted worldwide to enhance medication safety and efficiency in clinical settings. In Australia, government grants to support the transition to the electronic National Residential Medication Chart (eNRMC) commenced in 2022 but there is still limited research on its use in aged care. The eNRMC has the potential to enhance medication safety, reduce administrative burden, and facilitate better communication among care providers, however some studies have identified barriers such as low uptake and system design. Notably, these studies only include a small number of community pharmacists. As pharmacists play a critical role in medication management, particularly for older adults, it is essential to address their underrepresentation in current research to better optimise their experience with the eNRMC. Aim: This study aimed to explore the experiences of pharmacists who have used the (eNRMC) while providing care to residential aged care facilities. Methods: A qualitative descriptive study design was employed, with thematic analysis conducted using The Framework Method. Pharmacists with experience using the eNRMC were invited to participate in semi-structured individual interviews. These interviews were audio-visually recorded, transcribed using clean verbatim and analysed with NVivo software. Results: Twelve participants consented and completed semi-structured interviews. Three main themes were identified: 1) Improvements in Medication Management, 2) Limitations of the eNRMC Software, and 3) the Facility’s Transition to eNRMC Software. Conclusion: Pharmacists from various roles described the eNRMC as beneficial for enhancing medication management, but software limitations and lack of support remain barriers that impede adoption. Full Text Cite Share Download PDF Status: Published Journal Publication published 14 Mar, 2025 Read the published version in International Journal of Clinical Pharmacy → Version 1 posted Editorial decision: Minor revisions 30 Jan, 2025 Reviewers agreed at journal 12 Nov, 2024 Reviewers invited by journal 11 Nov, 2024 Editor invited by journal 11 Nov, 2024 Editor assigned by journal 10 Nov, 2024 First submitted to journal 10 Nov, 2024 You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. We do this by developing innovative software and high quality services for the global research community. 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Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-5428208","acceptedTermsAndConditions":true,"allowDirectSubmit":false,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":376841151,"identity":"bcd91069-65c5-4bd4-96c7-db34ea87bc26","order_by":0,"name":"Jonathan 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In Australia, government grants to support the transition to the electronic National Residential Medication Chart (eNRMC) commenced in 2022 but there is still limited research on its use in aged care. The eNRMC has the potential to enhance medication safety, reduce administrative burden, and facilitate better communication among care providers, however some studies have identified barriers such as low uptake and system design. Notably, these studies only include a small number of community pharmacists. 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