Checking in? A dyadic and dynamic perspective on feedback conversations

Companies are increasingly moving toward more fluidity and flexibility inperformance management. The trend to “unstructure” feedback processes hasled to a renewed interest in evidence-based guidelines on how to organizefeedback in organizations differently. Unfortunately, there remains a dearth ofknowledge on two fundamental properties of feedback processes as they arenow being advanced in organizations. First, feedback is dyadic in that bothemployee and supervisor are active agents in a feedback exchange. Second,feedback is dynamic with feedback conversations being connected in time toprevious and future conversations. Drawing on conceptual and methodologicaladvances in studying dyadic and dynamic processes, we systematically addresspreviously unexplored research areas and paint a more complete picture ofhow informal feedback exchanges in organizations unfold over time. In doingso, we bring together the feedback-seeking, feedback-giving, and feedback environment literature to advance a dyadic and dynamic perspective on feedback processes in organizations.