Objective
The goal of this study was to evaluate the impact of a visual social
media health campaign. The #/one.tnumin/one.tnum/zero.tnum campaign was co-created by the Danish
Endometriosis Patient Association and women with endometriosi s.
Methods
Seven semi-structured interviews were conducted with campaign
participants to evaluate their experience of participating. The in terviews were then
analyzed thematically. Social media metrics on the reach of the campaign we re
gathered to assess how the campaign had performed.
Results
Seven themes were identified in the interviews: (/one.tnum) Taboo, (/two.tnum) Visibility, (/three.tnum)
Awareness, (/four.tnum) Acknowledgment, (/five.tnum) Empowerment, (/six.tnum) Patient Experts, and (/seven.tnum)
Community. Throughout the interviews, the women conveyed that they found
their participation in the campaign meaningful, as it contributed t o creating
awareness and recognition of a disease otherwise surrounded by taboo and
stigma. Social media metrics show how the #/one.tnumin/one.tnum/zero.tnum campaign reached both people
inside and outside the endometriosis community. Across the FEM aLe Project’s
three social media platforms, /two.tnum/zero.tnum/eight.tnum (/five.tnum/one.tnum./five.tnum%) of engagements were with patients with
endometriosis, /nine.tnum/six.tnum (/two.tnum/three.tnum./seven.tnum%) were with FEMaLe employees and advisers, /nine.tnum/four.tnum (/two.tnum/three.tnum./three.tnum%)
were with the general public, and /six.tnum (/one.tnum./five.tnum%) were with policymakers. In themonth
the #/one.tnumin/one.tnum/zero.tnum campaign was released, the FEMaLe Project’s Twitter and Instagram
accounts had more impressions than almost any other month that year (e xcept
January on Twitter and November on Instagram). The FEMaLe Project’s Linke dIn
had the same number of impressions as in other months.
Discussion
The study shows that the #/one.tnumin/one.tnum/zero.tnum social media campaign had an
impact on three levels: on an individual level for the participatin g patients, on a
communal level for people with endometriosis, and on a wider societ al level. The
participating patients felt empowered by their involvement wit h the campaign and
the act of coming forward. The participants acted on behalf of their commun ity
of people with endometriosis, in the hopes that it would raise aware ness and
acknowledgment. In return, the community engaged with the campaign and
added significantly to the dissemination of its message. On a soci etal level the
campaign has caught particular attention and engagement compared to oth er
posts made on the same social media accounts. Combining qualitative an d
quantitative methods, this study has demonstrated that the #/one.tnumin/one.tnum/zero.tnum campaign had
an impact on three different levels: individual, communal, and societ al. On an
individual level the campaign fostered empowerment for the participating women,
because they felt that their participation contributed to making their struggles
visible, known, and acknowledged. The participants took part in the camp aign
on behalf of their community of people with endometriosis, in th e hopes that
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their activistic actions would benefit future members of the commun ity. That the
campaign resonated with the community is evident by the fact that /five.tnum/one.tnum./five.tnum% (N = /two.tnum/zero.tnum/eight.tnum)
of the engagement with the campaign was made by members of the communit y.
As such, the community was vital for both the creation and the dissemi nation of
the campaign. The #/one.tnumin/one.tnum/zero.tnum campaign performed comparatively well withregards
to creating engagements on social media- not just within the communi ty but also
in the wider society. While this does not necessarily entail a change in attitude or
behavior, it suggests that the co-created and visual nature of th e campaign had
an impact on the audience.
Keywords
visual representation, social media metrics, pain, epistemol ogical community,
communication, engagement, patient participation, qualit ative method
Introduction
Social media constitutes a unique arena, where everyone with
internet access can easily find, generate, and share content with
the world. For many users, it is a common place to seek out
information (
Chen and Wang, 2021). On an individual level, social
media can provide supportive spaces for like-minded people to
engage with each other. Social media also facilitates the exchange of
discourses and knowledge about potentially sensitive health issues
(
Zhang et al., 2017 ). However, the ease with which everybody can
produce, and post, content can result in an overload of information
of varying accuracy or even outright misinformation (
Arena et al.,
2022), creating what is referred to as an infodemic ( King and
Lazard, 2020 ). The inherent risk of misinformation makes it
difficult to assess the validity of the content on social media ( Arena
et al., 2022).
Despite these identified risks, social media continues to be an
important sphere for healthcare communication and an ideal place
for activist agendas within the health domain (
Rus and Cameron,
2016; Stellefson et al., 2020 ; Urban and Holtzman, 2023 ). It is
often utilized by health organizations to raise awareness, promote
actions, address health problems, or advocate for change in public
policies related to health issues (
Fu and Zhang, 2019 ; Tomlinson,
2023).
An example of this is the endometriosis social media health
campaign (#1in10 campaign) by the Danish Endometriosis Patient
Association (DEPA). Endometriosis is a chronic systemic disease
in which tissue similar to the lining of the uterus grows outside
of the uterus, typically in the abdominal cavity causing, bleeding,
inflammation, adhesions, and scar tissue (
Zondervan et al., 2020 ;
Taylor et al., 2021 ). Endometriosis is estimated to affect one
in ten women of reproductive age and an unspecified number
of transgender, genderfluid, and non-binary people globally
(
Holowka, 2022). There is, however, still a lack of awareness around
this condition, which is accompanied by severe underfunding for
research and innovation as well as very few available treatment
options (
Ellis et al., 2022 ). The most common symptom of
endometriosis is pain, e.g., chronic pelvic pain or pain related to
menstruation (
Zondervan et al., 2020 ). Since the bodily sensation
of pain is inherently difficult to communicate to people who
do not experience similar pain sensations, endometriosis is a
predominantly invisible disease (
Whelan, 2003 ). Furthermore,
endometriosis is a relatively unknown disease. This lack of
awareness, combined with stigma and taboo associated with
menstrual health, contribute to an average world-wide diagnostic
delay of 7 years (
Zondervan et al., 2020 ).
In the summer of 2021, DEPA launched the first series of
the #1in10 campaign on Facebook and Instagram. The campaign
was led by a Danish journalist, who was herself a patient with
endometriosis. It was designed as an informational campaign to
convey the struggles of living with endometriosis. In the creation
of the #1in10 campaign, DEPA reached out to their members
with endometriosis to engage them in a co-creation process. They
were asked to submit a photograph of themselves and formulate
a question based on their own experiences with endometriosis.
Questions included: “Why must I live in constant pain?” or “Why is
my disease not being taken seriously?” Each social media post then
consisted of one photograph, the name and age of the woman in
the photograph, and her question (
Figure 1). Following the first
release of the campaign in 2021, a second series was released
later that year, with a total of 25 different patient submissions
being posted.
In 2022 the EU-funded Horizon 2020 research and innovation
project Finding Endometriosis using Machine Learning (FEMaLe,
Grant No. 101017562) entered a collaboration with DEPA to
translate 15 of the patient questions into English and visually
redesign the campaign to fit FEMaLe’s visual identity and guidelines
for co-branding (
Figure 2). It was then promoted through FEMaLe’s
social media accounts on Instagram, Twitter, and LinkedIn, as part
of the worldwide endometriosis awareness month of March 2022.
Several of the questions in the #1in10 campaign revolve around
the patients’ struggles with pain. Pain should be understood
in accordance with the newest definition by The International
Association for the Study of Pain (IASP): “An unpleasant sensory
and emotional experience associated with, or resembling that
associated with, actual or potential tissue damage” (
Raja et al., 2020,
p. 2). They add that pain is always a personal experience. Likewise,
in a study of endometriosis, Whelan states: “Pain is ineffable and
elusive; it confounds the grasp of language and objectification. As an
experience, pain is utterly private and subjective, and, consequently,
it creates a divide between sufferer and observer” (
Whelan, 2003 ,
p. 464).
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FIGURE /one.tnum
The Danish campaign.
In contrast to the IASP definition, the health care system often
approaches pain from a biomedical point of view ( De Ruddere and
Craig, 2016; Ilschner et al., 2022 ). This view posits that pain needs
to be proven “objectively” through psychical findings to be valid
(
Atkinson, 1988). Health care professionals often use the Numeric
Rating Scale as a tool to “measure” pain for which patients are
asked to classify their pain on a scale from 0 to 10 (
Bourdel et al.,
2014). This is an attempt to objectify the otherwise subjective and
intangible experience of pain. However, studies show that health
care professionals tend to score the patients’ pain lower than the
patients do themselves (
Ruben et al., 2018 ), which supports the
claim that pain is always subjective and cannot be objectified
(
Raja et al., 2020 ). The patient’s pain assessment is not always
deemed as valid ( Hintz, 2022; Ilschner et al., 2022 ). Indeed, health
care professionals tend to believe that patients exaggerate their
claims to pain when there are no correlating physical findings
(
Hintz, 2022 ; Ilschner et al., 2022 ). This is a particular problem
for people with endometriosis, because the extent of pathology and
pain experiences rarely match (
Zondervan et al., 2020 ). On top of
this problem of communicating and validating pain, people with
endometriosis face the challenge that pain related to menstruation
is commonly seen as “normal, ” “harmless, ” and not worthy of
further attention or treatment (
Seear, 2009). As a result, people with
endometriosis can feel neglected or even mistreated (Whelan, 2007;
Hudelist et al., 2012).
Visual tools are especially good for communicating such
complex and intangible concepts as pain as well as creating
attention and engagement. Therefore, visualizations are used more
and more in health communication campaigns, such as the
#1in10 campaign (
Cluley et al., 2021 ; Jarreau et al., 2021 ). Visual
communication takes several forms, but the visual format used in
health communication is often story driven and humanized. This
can foster empathy and make the intangible suffering of others
relatable (
Ali and Rogers, 2022 ; Bartel, 2022 ). The use of visuals
has long served as a method in qualitative research to explore
the everyday life of different groups of people, including illness
experiences (
Hussain, 2022 ). Photo-elicitation allows patients to
control how they present themselves and their experiences ( Frith
and Harcourt, 2007), as was done when the participants were asked
to photograph themselves, as co-creators of the #1in10 campaign.
The campaign can be understood as co-created in the widest sense,
as two or more people took part in the creative process of designing
the campaign (
Sanders and Stappers, 2008 ). The participating
women were involved in the creation of the content of the campaign
and thereby the expression and message of the campaign. Co-
creation may provide the patients with a sense of agency and move
them away from the passive sick role (
Paulovich, 2015). Since they
have a unique insight into living with a disease, co-creating a health
communication campaign with patients ensures sustainability of
the campaign, the relevance of the campaign to the issues facing
their community, and enhance the likelihood of meaningful impact
(
Lefebvre et al., 2020).
There is a general underlying assumption that utilizing social
media for health promotion effectively increases the likelihood that
audiences will consequently take action (
Freeman et al., 2015; Chen
and Wang, 2021 ). To evaluate engagement with audiences using
social media, three levels can be operationalized, as suggested by
Neiger et al. (2012):
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FIGURE /two.tnum
The English campaign.
1) Low engagement—users prefer content, e.g., a “like” on
Facebook, Twitter, Instagram, or LinkedIn.
2) Medium engagement—users share content to influence
others, e.g., retweeting on Twitter, reposting on
Linkedin, etc.
3) High engagement—users act or participate in offline
interventions upon being exposed to social media campaign
posts, e.g., donate money, etc.
However, it takes limited effort to engage with a campaign
on Facebook, Twitter, Instagram or LinkedIn, and no direct link
between the amount of likes’ and the likelihood of behavior
change has been proven (
Freeman et al., 2015 ). This phenomenon,
known as “slacktivism, ” illustrates that there is often a disconnect
between awareness and offline action (
Glenn, 2015). Furthermore,
social media has even been criticized for lowering the level of
commitment and activity critical for any given campaign’s success
(
Freeman et al., 2015).
Considering these contrasting perspectives on the potential
of social media to engender positive health outcomes, Chen
and Wang (2021) have identified a need for further research
regarding the evaluation of impact when using social media
in health interventions. Therefore, by assessing the co-created
#1in10 campaign, based on visual communication, the aim of the
current study is to examine how a social media health campaign
creates impact.
Materials and methods
Design
A mix of qualitative and quantitative methods were used to
examine the impact of the campaign.
Qualitative method
A qualitative approach of individual semi-structured
interviews, was chosen to assess the impact of the #1in10
campaign for the participants.
Participants and procedure
The 15 women, who contributed to the English version of the
#1in10 campaign, were initially invited by DEPA on behalf of the
researchers to participate. Researchers then sent out an informed
consent form regarding participation by e-mail to interested
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participants. Only after having received a signed copy of the
informed consent form, a time and date for the interview was
agreed. All 15 women responded positively to the request of an
interview, but only seven returned the signed consent form and
participated in the study. The seven interviews were held during
November and December 2022. They were conducted virtually
via an online video connection (Zoom) and lasted between 35
and 70 min each. With the consent of the participants, interviews
were video and audio recorded. The interviews were conducted by
two independent researchers (DS, IH). As Danish was the native
language of both interviewers and interviewees, the interviews were
conducted in Danish.
At the time of the interview, participants were between 21 and
49 years of age and had all been diagnosed with endometriosis,
though some had been living with the diagnosis for more than
20 years, while others had only recently been diagnosed. All
participating women had experienced several years of diagnostic
delay ranging from two to 17 years from onset of symptoms
to diagnosis. Details concerning demographics and endometriosis
history of the participants are found in
Table 1.
Interviews
There were three parts to the interviews. The first part
of the interviews was phrased as a questionnaire asking basic
demographical questions about the women’s age, family situation,
occupation, etc., with very little room for deviation. The second
and third parts of the interviews were conducted as semi-
structured interviews. Some questions were asked to explore certain
assumptions about the impact of the campaign. The interviews also
included several open-ended questions, which offered participants
the space to direct the interviews in the manner that made the most
sense for them. This space for improvisation allowed interviewers
and participants to pursue any new and exciting themes that might
occur (
Franks, 2002 ). In the second part, participants were asked
about their experiences with endometriosis; their symptomatic
history, their diagnostic journey, and their current condition and
quality of life. The third part was focused specifically on the
campaign and their personal experiences, thoughts, worries, and
hopes before, during, and following, the release of the campaign
(
Appendix 1).
Data analysis
The interview recordings were transcribed using an online
automated transcriber ( transkriptor.com). As automated
transcribers are generally still very insufficient when it comes
to transcribing the Danish language, it was necessary to manually
revise all the transcriptions. The Danish transcripts were then
subjected to thematic analysis, using an inductive/deductive hybrid
approach, as described by
Fereday and Muir-Cochrane (2006). This
approach followed 6 steps of analysis. In the present analysis, steps
2 and 3 were merged. The approach is presented as a step-by-step
procedure, although the analysis was an iterative process.
Step 1. Based on the interview guide, an a priori template for
the codebook was developed (
Figure 3).
TABLE /one.tnumDemographics and endometriosis history.
Participants, N = /seven.tnum
N (%)/Mean (Range)
Age 38.86 (21–49)
Place of residence
North Jutland 1 (14.29%)
Central Jutland 5 (71.43%)
Zealand 1 (14.29%)
Biological children
0 4 (57.14%)
1 1 (14.29%)
2 1 (14.29%)
3 1 (14.29%)
Occupation
Full time or more 2 (28.57%)
Part time 1 (14.29%)
Flexi job/rehabilitation 3 (42.86%)
Enrolled in education 1 (14.29%)
Unemployed 0 (0%)
Current level of education
High school 1 (14.29%)
Higher education 4 1 (14.29%)
Diagnostic delay 9.14 (2–17)
Years since diagnosis 12.71 (1–24)
How diagnosis was reached
Surgery 6 (85.71%)
Ultrasound 1 (14.29%)
Previous treatment
Surgery 7 (100%)
Hormonal treatment 7 (100%)
Pain medication 6 (85.71%)
Physical treatment 1 (14.29%)
Psychological treatment 1 (14.29%)
Alternative treatment 2 (28.57%)
Current treatment
No treatment 1 (14.29%)
Hormonal treatment 2 (28.57%)
Pain medication 4 (57.14%)
Step 2 and 3. Researchers familiarized themselves with the
transcripts. The codebook was tested and
verified by applying the codes to two of the
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FIGURE /three.tnum
Thematic analysis flow diagram.
transcribed interviews. Some of the codes were
given new names, and new codes were added to
the codebook.
Step 4. The transcripts were uploaded to QSR Nvivo 12
(2022), and the codes were matched with segments
of data deemed representative. Multiple codes could
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be matched with the same segment. This stage was
guided, but not confined, by the preliminary codes.
During the coding of transcripts, inductive codes
were assigned to segments of data that described a
new theme observed in the text.
Step 5. Codes were connected as themes and patterns in the
transcripts were generated.
Step 6. Themes were further clustered and previous stages
were closely scrutinized to ensure that the generated
themes were representative of the initial codes. This
process involved several iterations, before the final
analytical themes were agreed.
For further details on the process see
Figure 3.
Quantitative method
A quantitative approach was chosen to assess the impact of both
the Danish and the following joint English #1in10 campaign(s).
Data were determined using Facebook and Instagram
“Insights” as well as LinkedIn and Twitter “Analytics, ” both of
which provide aggregated information about user interactions.
Each social media platform provides different metrics, which is
why data were recorded separately. The definitions of the various
social media metrics are provided in
Table 2. Metrics for the 37
Facebook posts and 35 Instagram posts in Danish were collected
on December 16, 2022. Metrics for the 3 LinkedIn posts, the 15
Instagram posts, and the 14 Twitter posts in English were collected
on December 23, 2022.
Neiger et al. (2012) proposed stratifying social media
engagement into three levels. As previously mentioned, however,
the third level that
Neiger et al. (2012) suggests is difficult to
measure because there is no direct link between engagement
on social media and offline interventions. Furthermore, due to
the algorithms in use on the different social media platforms, a
“like” may have the same effect as a “re-post, ” when it comes to
advancing exposure. Therefore, in the present study engagement
was stratified into two levels in line with
Freeman et al. (2015): those
with low level of online engagement (those passively following
content without further interaction, i.e., “lurking”), and those with
high level of engagement (those interacting with social media
campaign materials such as “liking” and posting original content).
In addition, the highly engaged online audience of the English
#1in10 campaign were identified and categorized into four groups:
“patients, ” “FEMaLe staff and advisers, ” “general public, ” and
“policymakers.” This was done manually by identifying each person
and categorizing them based on information available on their
social media accounts.
Statistics
Descriptive statistics for each post, e.g., likes, impressions,
discovery, and reach, as well as mean and standard deviations
per platform were determined using Microsoft Excel version
16.68 (2022).
Ethics
The study was pre-registered at the Danish Data Protection
Agency through Aarhus University’s internal registration
(journal number: 2016-051-000001, running number: 2854).
The participants signed a consent form informing them of the
possibility of withdrawal and confidentiality. The consent form was
provided by Aarhus University and was aligned with the General
Data Protection Regulation (GDPR) that has been implemented
in the European Union (
The European Parliament The Council of
the European Union., 2016; Danish Ministry of Justice, 2018 ).
In keeping with the spirit of the campaign, participants’ real
names were used when referring directly to a specific person. It
was deemed impossible to ensure complete anonymity, as only 15
women participated in the English version of the campaign, which
makes it easy to identify any of them. As it is common procedure
to anonymize all informants in qualitative studies like this, and
if necessary, even change information such as age and gender, all
participants consented specifically to the use of their name and age
in this study.
In an effort to represent the participants as faithfully and
respectfully as possible, all the quotes included in this article were
translated from Danish into English to the best of the authors’
ability. As the main priority was to preserve the substance and
message of the quote, a direct translation was not always achievable.
Results
Qualitative interviews
Themes
Most of the seven participants describe how they faced
challenges in getting diagnosed with endometriosis either because
of misdiagnosis or because their symptoms were dismissed when
seeking medical assistance. For example, one of the women, Linda
aged 47, visited her general practitioner with severe menstrual pain,
when she was 14 years old and was told: “ Well, it hurts to be
a woman.”
Every woman was affected differently by endometriosis in her
everyday life. Nevertheless, all women experienced some sort of
pain or fatigue either as a result of the disease or because of side
effects from the prescribed medicines which they have been taking
many years. All women described their quality of life as more or less
reduced compared to not having to live with endometriosis.
The thematic analysis resulted in seven overall themes
emerging from the interviews: (1) Taboo, (2) Visibility, (3)
Awareness, (4) Acknowledgment, (5) Empowerment, (6) Patient
Experts, and (7) Community.
Theme /one.tnum: taboo
Many of the women felt the need to hide their daily struggles
with endometriosis in order to maintain a “normal” life. Ida
reflected on this point:
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TABLE /two.tnumDefinition of key terms for Facebook, Instagram, Twitter, and Link edIn, respectively.
Facebook
Reach: The number of people who saw the #1in10 endometriosis cam paign post at least once.
This metric is estimated.
Impressions: The number of times the #1in10 endometriosis ca mpaign post entered an individual’s screen, which may include mu ltiple views of the post
by the same people.
Likes: The amount of people who “liked” the post without leaving a comment.
Instagram
Reach: The number of people who saw the #1in10 endometriosis cam paign post at least once.
This metric is estimated.
Impressions: The number of times the #1in10 endometriosis ca mpaign post entered an individual’s screen, which may include mu ltiple views of the post
by the same people.
Likes: The amount of people who “liked” the post without leaving a comment.
Twitter
Engagements: Total number of times someone clicked on a #1in1 0 endometriosis campaign Tweet. This includes clicks anywhere on the Tweet,
including Retweets, replies, follows, likes, links, hashtags, emb edded media, username, profile photo, and/or Tweet expansions.
Impressions: The number of times the #1in10 endometriosis campaign post entered a person’s screen across any of Twitter’s var ious display surface areas.
LinkedIn
The following analytics are available for LinkedIn members:
Engagements: The total number of engagements on the #1in10 e ndometriosis campaign post, including reactions, comments, an d reposts.
Discovery: Impressions indicate the number of times the #1in 10 endometriosis campaign post was displayed on screen for at leas t 3 seconds. This
number is an estimate and may not be precise.
Impression demographics: Demographic information about the m embers the post was displayed to.
Not available after 180 days.
(LinkedIn, n.d; Meta Business Help Centre, n.d.,a ,n,n; Twitter, n.d.).
“I’m not the kind of person who complains all the time and
needs attention. Often, I have kept quiet when I have felt truly
awful, because I didn’t want others to see. I don’t know why I
think like that. If someone else got migraines or diabetes, people
would know that they would be sick from time to time and not
find it strange. But if you never let on that you are sick and you
are frequently unwell, then it is invisible. I feel like it is in some
ways my own fault, that it remains invisible, because I always put
on a smile.”
Similarly, Linda talked about how she once tried to keep quiet
about her endometriosis because of embarrassment and modesty.
Several women mentioned how endometriosis is difficult to talk
about, because it is tightly connected to menstrual health, which
is a subject that is often surrounded by taboo, stigma, and shame.
However, Linda came to realize that she not only wanted to, but also
felt compelled to, overcome this embarrassment so that she neither
contributed to the taboo nor the invisibility of the disease:
“No, I do not want to uphold the shame of it. What if my
children get it?”
Both Linda and Ida expressed a wish to break their silence to
make the disease more visible.
When they first joined the campaign, some of the women had
to overcome some initial concerns with regards to engaging in open
communication about such an intimate part of their lives. To Anne,
it felt slightly like being exposed:
“It’s obviously very personal. It’s not just a new
profile picture.”
Anne said this was not necessarily a bad feeling, but she was
very aware of the intimate nature of what she shared.
The feeling of being exposed was reflected in comments the
women received from friends and family after the campaign was
released. Christina said:
“They said it was really cool to come forward with my
picture [. . . ] that I had the courage to do so. Many people actually
considered this to be quite brave.”
Throughout all the interviews, it was frequently clear that
endometriosis and menstrual health in general could be a
sensitive topic.
Theme /two.tnum: visibility
Most women felt that their disease was made less legitimate,
because people could not see any visible signs. Sofie observed that,
before she underwent surgery and had visible scars to show, people
did not recognize how serious and debilitating endometriosis could
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be. The scars made her condition tangible. Anne learned, that
before they saw the campaign, people at her job did not know
she was sick, even though her pain and fatigue made it impossible
for her to work full time. Christina said that it would be easier
to make people understand and recognize her situation if she had
a broken leg and a cast. Linda’s experience of her disease being
disregarded was a main motivational factor for her to participate
in the campaign:
“I want to show young people, women in general, that they
are being taken seriously [when they experience endometriosis
symptoms]. Because many of us were simply dismissed. ”
Although it might seem “ scary” (Sofie) to share one’s personal
medical history through publicly posting name, age and picture,
the women found this aspect of the campaign important,
and no one had any doubts about committing to doing so.
Kirsten said:
“Definitely, I found it meaningful to participate. Because I
can help provide a face, a picture to make visible that there is
something important, that needs more attention out there.”
Several women thought that the campaign was made
stronger and more effective by using their pictures and names,
because it made the invisible sensations of pain evident.
Ida said:
“I think it makes a huge difference to see another human—a
face. It is easier to sympathize. [. . . ] I think I remember some of
the other women from the campaign, because I can recollect their
faces. When I first saw it and then read the question, I thought to
myself: wow, you can see, how much this affects her. ”
When something is made visible, it is much easier to
understand, relate to and even manage. For Anne, being able to
see the physical effects of endometriosis was very important for her
ability to cope with it:
“I was allowed to see recordings of some of my own
operations. I needed that; I still do. It is important for my learning
to cope with the situation and understand, okay, that is not how
it is supposed to look, something is wrong inside me. It is not just
something in my head, there really is something wrong with me.”
By posting visuals that clearly show the struggles and
possible consequences of having endometriosis, these women
were able to challenge common misconceptions, like the belief
that endometriosis is “ just a bad period, ” Linda said. Prior to
participating in the campaign, some of the women used their
personal Facebook or Instagram account to visually share their
experiences with endometriosis. Linda had previously posted a
picture of her temporary ostomy on Instagram, which she received
following surgery related to endometriosis. For some women,
participating in the campaign was their first time visually coming
forward with their own endometriosis experiences on social media.
The women shared the hope that making the disease visible would
lead to more awareness.
Theme /three.tnum: awareness
Several women stated that this awareness was especially
important for the sake of the next generation of people with
endometriosis. Linda said:
“Every time someone hears the word ‘endometriosis’ they
might at some point in the future recognize the symptoms, and
maybe someone will be diagnosed a little sooner. ”
Anne expressed a similar sentiment. Even though she did not
expect to obtain better treatment for herself, she still found the fight
for more awareness to be essential. She said:
“More awareness can hopefully lead to more and better
treatments. It is too late for me, but the women who are born
today, who will experience the first symptoms in around 13 years,
it is for them that I do it. ”
In this quote, Anne indicated that her desire to help the next
generation derived from her own difficult diagnostic journey and
subsequent treatment. Christina also highlighted her own bad
experience with the health care system as her main motivation
for participating and fighting actively for better treatments in the
future. She felt like she has been a “ guinea pig ” throughout her
treatment, and she further said:
“I have experienced going to my doctor and being viewed as
psychologically unstable, because I have an illness that you can’t
necessarily see. I would like to change that perception of women.”
The women thus wanted to create more awareness to make
it easier for lay people, as well as health care professionals, to
recognize the symptoms of endometriosis and thereby reach a
diagnosis earlier.
Theme /four.tnum: acknowledgment
The women predominantly received reactions from friends
and family either in-person or on social media regarding their
participation in the campaign. All the reactions were positive.
Some people told them they were “brave” or “cool” for coming
forward, or people showed their empathy and willingness to
learn more. Anne described this as “ an acknowledging pat on the
back,” which made her feel seen and grateful. Sofie also pointed
out that, regardless of how vulnerable it might make one feel,
coming forward was needed in order to receive support and
generate recognition.
Though many women described how they had already learned
to cope with endometriosis and accepted living with the disease
prior to participating in the campaign, they expressed that the mere
existence of the campaign, as well as their participation in it, had a
significant impact for them. Kirsten said:
“I have always willingly talked about my condition with
endometriosis if people asked [. . . ] But participating in this
campaign knowing someone kickstarted it to create attention
makes me feel more. . . I was about to say justified, when I
talk about it. It isn’t something I need to keep a secret or talk
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about embarrassingly in short sentences [. . . ] A campaign like
this makes me feel like there is something backing it up and
acknowledging it. More than there was before, for sure. ”
Kirsten addressed how contributing to creating awareness
through participating in the campaign gave her a sense
of validation.
Theme /five.tnum: empowerment
Ida said that the increased focus and emphasis on
endometriosis that was engendered by the realization, and
subsequent evaluation, of the #1in10 campaign (alongside her
own engagement with endometriosis accounts on Instagram)
enabled her to “ stand taller ” when telling people about the
challenges that endometriosis poses in her everyday life. She
stated that it should not be like this, but her experience was
that this increased focus made people take it more seriously.
Christina had the same realization some years ago. Contributing
to increasing awareness of endometriosis was important for
her personal growth and her ability to live a full life with
endometriosis. On her participation in the #1in10 campaign,
she said:
“[. . . ] The invisible is made visible [. . . ] I think showing the
other side of the coin maybe just makes you feel more whole. I
think many of my friends, also my close friends, have gotten a
different insight into me and my life. They experienced me as
energetic and well-functioning, which might be because I had to
compensate for the bad days. So, I think they have gotten the
whole Christina.”
The existence of the #1in10 campaign and the supportive
reactions from people who had seen it, gave the participating
women a sense of empowerment.
Theme /six.tnum: patient experts
Sofie pointed out that the #1in10 campaign was made more
impactful because the content was co-produced with patients:
“[. . . ] It makes it more personal. You get the subjective
experience instead of just facts about what it is and how it can
affect the body. How is it really for those who actually live with
it? How is it experienced? I think it makes it more tangible for the
ones who don’t live with it. ”
The women believed that their subjective experiences provided
them with important expertise on endometriosis. This sense of
being experts was strengthened by the fact that the women
frequently had to advocate for themselves and act as their own
doctor, even though they did not always feel qualified to do so.
Hanne said:
“When I go to the doctor and say that I am tired, they can’t
do anything for me. So, I had to figure out for myself what I could
do to get more energy. ”
Kirsten traveled to Romania to undergo surgery that she could
not access in Denmark:
“I find it scary to think that they would have put me on
public benefits instead of looking for a method to help me, which
I then found myself.”
The women felt these experiences were the result of a general
lack of knowledge about endometriosis, limited treatment options,
and the need for more health care protocols on how to handle
symptoms of endometriosis before and after diagnosis. As patients,
the women had a bodily knowledge of endometriosis, which they
felt made them uniquely capable of producing more knowledge
on the subject, hopefully fostering better treatment options and
health care protocols in the future. Their bodily knowledge was yet
another reason behind their belief that the #1in10 campaign was
strengthened by their willingness to share their experiences openly
and honestly.
Theme /seven.tnum: community
Several women mentioned how their shared bodily
knowledge of the struggles with endometrioses made them
understand each other in a way that nobody else did.
Christina said:
“When you are with your girlfriends. . . They can’t relate to
all the challenges you have had throughout life. Then it feels
good to be able to recognize yourself in someone else who have
either gone through the same things or are going through the
same, right?”
Hanne likewise stated:
“I have been to an endometriosis lecture, where a person
said, that we all know how much it can hurt to fart. I found that
funny, because no one else knows. It really hurts. ”
To experience this acceptance from others with the same
struggles was very important for many of the women. Especially
when participating in the #1in10 campaign, they found it
comforting to know that it was a shared endeavor in which many
other people with endometriosis participated. Sofie stated that this
was crucial for her, when agreeing to participate, and she said that
it made her feel less exposed. Ida likewise said that it was a nice
feeling to stand “ shoulder by shoulder ” in the #1in10 campaign.
She felt that the participation of several women in different age
groups and with different backgrounds would support the message
that endometriosis is something that needs to be taken seriously.
Ida said:
“You get sad to see how many women who struggle with
this and say the same things as you, because when you have
experienced it on your own body you know what it entails. So,
it always hurts seeing a face saying: ‘I feel like this. . . ’ But in a
way it also makes it easier to handle, as you know you are not
the only one feeling like this. ”
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Prior to the #1in10 campaign, all women were in some way
engaged in endometriosis patient communities with most of them
being active on social media. There are several Danish language
endometriosis patient communities on Facebook; one of them is
DEPA ’s account. It varied among the women how active they were
in such groups and on such platforms. However, they expressed
that they tended to use these platforms primarily for seeking
advice from people with similar experiences or giving others
advice. Some of the women followed endometriosis accounts on
Instagram, either individual people, who share their experiences,
or organizations that share facts and relatable content. The women
expressed that patient communities, either physical or online, gave
them the opportunity to find themselves reflected in someone else
and gain understanding.
Most of the women talked about feeling gratitude toward all
the women who came before them, and who have previously been
fighting for awareness and recognition. Anne said:
“I wanted to give my support. I was so grateful to all the
others who had the energy to fight for more awareness. I wanted
to help. Because we [as a community] depend upon this effort. It
is necessary if we want things to change. Someone must lead the
way, and I wanted to go along and contribute with whatever I
can. It is important.”
Hanne similarly stated:
“I thought it was nice that I could contribute. Those in the
patient association work hard for us. If I could give just a little bit
back, I wanted to do so. ”
This wish to repay the kindness of previous endometriosis
patients by fighting for better treatment for future patients, was a
common motivational factor for participating in the campaign.
Quantitative social media campaign
analytics
Analyses of social media metrics for the different posts are
shown in
Tables 3–5.
The Danish campaign (/two.tnum/zero.tnum/two.tnum/one.tnum)
The focus of the Danish #1in10 campaign in autumn 2021 was
on Facebook and Instagram where DEPA had the largest social
media following.
In total, 37 #1in10 posts were shared on DEPA ’s Facebook page;
23 in the first posting round (62%) and 14 in the second (38%).
The campaign had a total Facebook reach of 161.279. In the first
Facebook posting round, it had a reach of 130.275 (80.8%), followed
by 31.004 (19.2%) in the second round. The campaign on Facebook
received a total of 2.752 likes; 2.209 in the first round (80.3%)
and 543 in the second (19.7%). The mean reach of the featured
Facebook posts in the first round (Mean = 5.664; SD = 2.417) was
more than two and a half times higher than in the second (Mean =
2.215; SD = 965), which is in line with the mean number of likes on
Facebook in the first round (Mean = 96; SD = 42) was almost two
and a half times higher than in the second (Mean = 39, SD = 14).
Instagram campaign performance using social media metrics
differed from Facebook data. In total, 35 #1in10 posts were shared
through DEPA ’s Instagram account; 23 (66%) in the first posting
round and 12 (34%) in the second. The campaign left a total of
46.044 impressions; 31.024 (67.4%) in the first posting round and
15.020 (32.6%) in the second. The campaign received a total of
2.037 likes on Instagram; 1.521 (74.7%) in the first round and
516 (25.3%) in the second. The mean impressions of the featured
Instagram posts in the first round (Mean = 1.349; SD = 303) was
close to the second (Mean = 1.252; SD = 183), while the mean likes
in the first round (Mean = 64; SD = 20) was notably higher than in
the second (Mean = 47, SD = 9).
The mean reach per post was more than three times higher
on Facebook (Mean = 4.358) than Instagram (Mean = 1.315), the
mean engagements per post on Facebook (Mean = 74) was closer
to Instagram (Mean = 58).
The English campaign (/two.tnum/zero.tnum/two.tnum/two.tnum)
During Endometriosis Awareness Month in March 2022, the
focus of the English #1in10 campaign was on Twitter, Instagram,
and LinkedIn (as the FEMaLe Project has the largest social media
following on these platforms).
In total, 3 #1in10 posts were shared through the FEMaLe
Project’s LinkedIn profile. The campaign had a total discovery of
2.716, and the posts received a total of 77 engagements. Each of
the featured LinkedIn posts had a mean discovery of 905 (SD =
487) and a mean engagement of 25 (SD = 11). A total of 15 #1in10
Tweets were posted via the FEMaLe Project’s Twitter account. The
campaign left a total of 7.518 impressions, and the posts received
a total of 413 engagements. Statistics revealed a mean impression
of 501 (SD = 564) and a mean engagement of 28 (SD = 50) of
each of the featured Tweets. Furthermore, a total of 14 #1in10 posts
were shared through the FEMaLe Project’s Instagram profile. The
campaign left a total of 3.200 impressions, and the posts received
a total of 241 engagements. Statistics revealed a mean impression
of 229 (SD = 43) and a mean engagement of 17 (SD = 4) of the
featured Instagram posts. The mean reach per post was highest
on LinkedIn, followed by Twitter, and Instagram, while the mean
engagement per post was highest on Twitter, closely followed by
LinkedIn, and Instagram.
The #1in10 posts received a total of 404 likes across all social
media platforms. LinkedIn created 77 engagements, out of which
70 (91%) were likes—and the rest either comments or reposts,
Twitter performed a total of 413 engagements, out of which 93
(23%) were likes—and the rest either retweets or replies, and
Instagram contributed with a total of 241 likes. Instagram was the
most successful social media platform with regards to securing high
level of online engagement, when measured by the number of likes
(60%), followed by Twitter (23%), and LinkedIn (17%).
As seen in
Table 6, engagements across the social media
platforms were sorted into four categories: (1) community
members, (2) FEMaLe Project staff, incl. advisers, (3) the general
public, and (4) policymakers. Across all platforms the English
#1in10 campaign engaged patients with endometriosis the most
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TABLE /three.tnumMetrics of the #/one.tnumin/one.tnum/zero.tnum endometriosis social media posts on Facebook (in Danish).
Posts, Round /one.tnumName Age Day Month Year Likes Reach Source
F1.1 Anne 39 21 June 2021 50 4.267 Facebook
F1.2 Sofie 20 21 June 2021 28 1.666 Facebook
F1.3 Signe 44 21 June 2021 48 2.803 Facebook
F1.4 Hanne 39 28 June 2021 126 8.717 Facebook
F1.5 Ann 46 28 June 2021 40 2.328 Facebook
F1.6 Maiken 46 05 July 2021 83 7.164 Facebook
F1.7 Louise 38 05 July 2021 75 7.876 Facebook
F1.8 Sara 37 12 July 2021 102 6.684 Facebook
F1.9 Christina 46 12 July 2021 122 6.937 Facebook
F1.10 Sabina 35 19 July 2021 96 5.357 Facebook
F1.11 Maria 46 19 July 2021 68 4.120 Facebook
F1.12 Helle 38 02 August 2021 50 2.921 Facebook
F1.13 Linda 44 02 August 2021 41 2.427 Facebook
F1.14 Maria 32 09 August 2021 129 9.384 Facebook
F1.15 Wicki 51 09 August 2021 54 3.549 Facebook
F1.16 Jeanett 40 16 August 2021 173 8.171 Facebook
F1.17 Heidi 44 16 August 2021 105 4.399 Facebook
F1.18 Carina 32 23 August 2021 132 6.236 Facebook
F1.19 Tine 37 23 August 2021 134 9.918 Facebook
F1.20 Line 25 30 August 2021 152 7.711 Facebook
F1.21 Sofie 37 30 August 2021 141 7.052 Facebook
F1.22 Nina 18 06 September 2021 120 5.864 Facebook
F1.23 Linda 46 06 September 2021 140 4.724 Facebook
Total - - - - - 2.209 130.275 -
Average
(SD)
- - - - - 96
(42)
5.664
(2.417)
-
Posts, round /two.tnumName Age Day Month Year Likes Reach Source
F2.1 Ida 26 10 October 2021 40 2.418 Facebook
F2.2 Anne 39 10 October 2021 42 2.630 Facebook
F2.3 Sofie 20 17 October 2021 33 1.628 Facebook
F2.4 Signe 44 17 October 2021 50 4.299 Facebook
F2.5 Sofie 20 18 October 2021 17 1.216 Facebook
F2.6 Signe 44 20 October 2021 24 1.400 Facebook
F2.7 Hanne 39 24 October 2021 67 2.988 Facebook
F2.8 Christina 46 24 October 2021 41 3.827 Facebook
F2.9 Wicki 51 31 October 2021 26 1.460 Facebook
F2.10 Maiken 46 31 October 2021 50 2.121 Facebook
F2.11 Maria 46 07 November 2021 59 2.525 Facebook
F2.12 Louise 38 07 November 2021 41 1.784 Facebook
F2.13 Sara 37 14 November 2021 32 1.384 Facebook
F2.14 Edith 41 14 November 2021 21 1.324 Facebook
Total - - - - - 543 31.004 -
Average
(SD)
- - - - - 39
(14)
2.215 (965) -
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TABLE /four.tnumMetrics of the #/one.tnumin/one.tnum/zero.tnum endometriosis social media posts on Instagram (in Danish).
Posts,
Round /one.tnum
Name Age Day Month Year Likes Impressions Source
I1.1 Anne 39 21 June 2021 76 1.459 Instagram
I1.2 Sofie 20 21 June 2021 68 1.305 Instagram
I1.3 Signe 44 21 June 2021 83 1.647 Instagram
I1.4 Hanne 39 28 June 2021 89 1.724 Instagram
I1.5 Ann 46 28 June 2021 43 1.131 Instagram
I1.6 Maiken 46 05 July 2021 59 1.142 Instagram
I1.7 Louise 38 05 July 2021 71 1.091 Instagram
I1.8 Sara 37 12 July 2021 64 1.465 Instagram
I1.9 Christin 46 12 July 2021 45 1.142 Instagram
I1.10 Sabina 35 19 July 2021 83 1.636 Instagram
I1.11 Maria 46 19 July 2021 59 1.313 Instagram
I1.12 Kirsten 48 26 July 2021 53 1.224 Instagram
I1.13 Edith 41 26 July 2021 56 1.339 Instagram
I1.14 Helle 38 02 August 2021 68 1.307 Instagram
I1.15 Linda 44 02 August 2021 53 1.113 Instagram
I1.16 Maria 32 09 August 2021 123 2.135 Instagram
I1.17 Wicki 51 09 August 2021 93 1.974 Instagram
I1.18 Jeanett 40 16 August 2021 62 1.451 Instagram
I1.19 Heidi 44 16 August 2021 48 1.044 Instagram
I1.20 Carina 32 23 August 2021 51 1.235 Instagram
I1.21 Tine 37 23 August 2021 48 1.078 Instagram
I1.22 Nina 18 06 September 2021 40 1.085 Instagram
I1.23 Linda 46 06 September 2021 39 984 Instagram
Total - - - - - 1.521 31.024 -
Average (SD) - - - - - 64 (20) 1.349 (303) -
Posts,
round /two.tnum
Name Age Day Month Year Likes Impressions Source
I2.1 Ida 26 10 October 2021 47 1.183 Instagram
I2.2 Anne 39 10 October 2021 48 1.470 Instagram
I2.3 Sofie 20 17 October 2021 42 1.413 Instagram
I2.4 Signe 44 17 October 2021 42 1.259 Instagram
I2.5 Hanne 39 24 October 2021 61 1.275 Instagram
I2.6 Christin 46 24 October 2021 44 1.407 Instagram
I2.7 Wicki 51 31 October 2021 36 964 Instagram
I2.8 Maiken 46 31 October 2021 47 983 Instagram
I2.9 Maria 46 07 November 2021 58 1.370 Instagram
I2.10 Louise 38 07 November 2021 63 1.481 Instagram
I2.11 Edith 41 14 November 2021 34 1.085 Instagram
I2.12 Sara 37 14 November 2021 41 1.130 Instagram
Total - - - - - 516 15.020 -
Average
(SD)
- - - - - 47 (9) 1.252 (183) -
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TABLE /five.tnumMetrics of the #/one.tnumin/one.tnum/zero.tnum endometriosis social media posts by FEMaLeProject’s LinkedIn, Twitter, and Instagram (in English).
Posts Day Month Year Engagements Discovery Source
LinkedIn 1 11 March 2022 36 1.315 LinkedIn
LinkedIn 2 17 March 2022 25 1.034 LinkedIn
LinkedIn 3 25 March 2022 14 367 LinkedIn
Total - - - 77 2.716 -
Average (SD) - - - 25 (11) 905 (487) -
Posts Name Age Day Month Year Engagements Impressions Source
Twitter 1 Sabina 35 07 March 2022 204 2.143 Twitter
Twitter 2 Sofie 20 08 March 2022 16 371 Twitter
Twitter 3 Louise 38 09 March 2022 15 398 Twitter
Twitter 4 Ida 26 10 March 2022 17 347 Twitter
Twitter 5 Hanne 39 11 March 2022 26 389 Twitter
Twitter 6 Nina 18 15 March 2022 47 1.526 Twitter
Twitter 7 Anne 39 16 March 2022 18 268 Twitter
Twitter 8 Maria 46 17 March 2022 4 238 Twitter
Twitter 9 Heidi 44 18 March 2022 23 398 Twitter
Twitter 10 Linda 46 21 March 2022 13 406 Twitter
Twitter 11 Carina 32 22 March 2022 9 360 Twitter
Twitter 12 Kirsten 48 23 March 2022 7 322 Twitter
Twitter 13 Edith 41 24 March 2022 2 97 Twitter
Twitter 14 Sofie 37 28 March 2022 3 125 Twitter
Twitter 15 Maiken 46 30 March 2022 9 130 Twitter
Total - - - - - 413 7.518 -
Average (SD) - - - - - 28 (50) 501 (564) -
Posts Name Age Day Month Year Likes Impressions Source
Instagram 1 Sabina 35 07 March 2022 22 286 Instagram
Instagram 2 Sofie 20 08 March 2022 20 205 Instagram
Instagram 3 Louise 38 09 March 2022 22 231 Instagram
Instagram 4 Ida 26 10 March 2022 23 257 Instagram
Instagram 5 Edith 41 14 March 2022 14 250 Instagram
Instagram 6 Nina 18 15 March 2022 15 231 Instagram
Instagram 7 Anne 39 16 March 2022 16 201 Instagram
Instagram 8 Maria 46 17 March 2022 19 219 Instagram
Instagram 9 Heidi 44 18 March 2022 13 273 Instagram
Instagram 10 Linda 46 21 March 2022 17 244 Instagram
Instagram 11 Carina 32 22 March 2022 13 207 Instagram
Instagram 12 Kirsten 48 23 March 2022 9 116 Instagram
Instagram 13 Sofie 37 28 March 2022 18 277 Instagram
Instagram 14 Maiken 46 30 March 2022 20 203 Instagram
Total - - - - - 241 3.200 -
Average (SD) - - - - - 17 (4) 229 (43) -
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(N = 208, 51.5%), followed by FEMaLers (N = 96, 23.7%)
and the general public (N = 94, 23.3%), and, to a modest
degree, policymakers (N = 6, 1.5%). Members of the community
were primarily engaging with Tweets and Instagram posts, while
FEMaLers and the general public interacted with LinkedIn posts,
whereas policymakers engaged with LinkedIn posts and Tweets.
Social media metrics for the FEMaLe Project’s LinkedIn,
Twitter, and Instagram accounts in 2022 are shown in
Table 7.
The FEMaLe Project’s Twitter data show how the 15 campaign
Tweets, an integral part of the 35 total Tweets in March, contributed
to leaving the second most impressions of all months in 2022.
Similarly, Instagram data reveals how the 14 campaign posts,
the majority of the 20 total posts in March, contributed to
stimulating engagements from followers and leaving the second
most impressions of all months in 2022, only succeeded by
November. The three #1in10 posts on LinkedIn in March did not
perform differently compared to posts in the other months.
Discussion
The #1in10 campaign has created various kinds of impact on
three different levels: individual, communal, and societal.
For participating patients, the act of coming forward created
a space for more dialogue, which is otherwise challenged by
the taboos surrounding endometriosis. This validated their daily
struggles and gave them a sense of empowerment. The participating
patients felt that they belonged to a community of people with
endometriosis which fostered support that is vital for their ability
to cope with their disease. Coming forward was a form of activism
on behalf of the community, which reinforced their sense of unity
and solidarity with the community.
The #1in10 campaign reached many individuals, both within
and outside the endometriosis community. Furthermore, the
FEMaLe Project’s social media metrics revealed that the campaign
Materials
had better engagement compared to other types of posts.
As such, the campaign has successfully reached and engaged society
outside the endometriosis community.
Impact for the participating patients
Studies have highlighted the anonymous aspect of the internet
as a factor of why different patient groups might benefit from
social media use. It can work as a shield against stigma and
disapproval which creates the opportunity for patients more truly
to express themselves (
Bargh et al., 2002 ; Naslund et al., 2016 ). On
the contrary, this study has demonstrated how the act of coming
forward, with name, age and picture, can give a sense of individual
empowerment and validation. People with endometriosis may
benefit from revealing their personal identity when participating
in social media health campaigns, as it can be a tool to overcome
normalization, stigmatization, and taboo (
Bobel and Fahs, 2020 ;
Tomlinson, 2021).
The women in this study expressed how coming forward in the
campaign created an opportunity and an occasion to talk about
their invisible disease and everyday struggles with people, who
neither knew they had endometriosis nor how it really affected
them. Some women stated how the campaign made it possible
for them to answer questions and challenge misconceptions. Since
they gained recognition and acknowledgment from participating
in the campaign, the women felt empowered. Furthermore, the
women expressed how seeing the other women in the campaign
had an impact on their individual feeling of empowerment. It
generated comfort to see the faces of other women in whom
they could recognize their own experiences. This has also been
examined in relation to other patient groups. In a study on
eating disorders amongst boys and men,
Bartel (2022) argued that
seeing photographs of other boys and men with eating disorders
could reduce their sense of isolation through fostering feelings of
solidarity. Indeed, participants expressed that, because they found
a concrete person to whom they could relate, this helped them to
feel validated and break the taboo. Through these photographs,
the boys and men were able to challenge the perception of eating
disorders as only a “girl’s illness”(
Bartel, 2022). Similarly, the #1in10
campaign challenged the perception of endometriosis as “ just a
bad period.”
Participating in the campaign gave the women a sense of
agency. Using photo-elicitation, the women themselves decided
how they wanted to appear on their photograph and what message
they wanted to convey. As
Holowka (2022) argued, it is important
to raise awareness of lived experiences, as such insights can help
reveal the gaps in endometriosis care. In line with [
Paulovich’
(2015) argument], the current study showed how social media
health communication campaigns can give voice to patients
with endometriosis, thereby giving them feelings of control and
ownership. On their road to diagnosis, the participants in this study
begrudged the fact that they had been compelled to advocate for
themselves in situations that they believed should not demand such
self-reliance (such as when trying to persuade doctors of their pain).
However, as they willingly participated in the #1in10 campaign,
they framed their advocacy as a form of agency rather than
a burden. As they possessed crucial insights into living with
endometriosis, the women were “experts by experience” (
Bartel,
2022). Thanks to the campaign, they could use this position to
educate and engender reflection both from people inside and
outside health care settings (
Bartel, 2022). Furthermore, as Lorenz
(2015) argued, seeing experience through the eyes of those who
suffer can be a way to generate empathy and understanding.
The agency enabled the individual woman to “ stand taller” (Ida).
Some women, who had not previously publicly discussed their
experiences of endometriosis, said that they would like to continue
to contribute to the subject in this manner.
Impact for the community
In a variety of ways, the participating women highlighted the
significance of connecting with other people with endometriosis
with whom they could identify, exchange experiences, and share
information. This was especially important considering the lack
of understanding or outright dismissal the participating patients
regularly faced from others who did not have endometriosis, and
therefore did not understand the severity of the condition. Since
they had previously felt that they were alone in their in-depth
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TABLE /six.tnumFEMaLe Project’s social media campaign engagements.
Social Media Total posts Audience engagements: number of likes
Community
member
FEMaLer, incl.
advisers
General
public
Policymaker Total
LinkedIn 3 15 (21.4%) 29 (41.4%) 23 (32.9%) 3 (4.3%) 70 (17.3%)
Twitter 15 57 (61.3%) 20 (21.5%) 13 (13.9%) 3 (3.2%) 93 (23%)
Instagram 14 136 (56.4%) 47 (19.5%) 58 (24%) - 241 (59.7%)
Total 32 208 (51.5%) 96 (23.7%) 94 (23.3%) 6 (1.5%) 404 (100%)
understanding of what it means to live with debilitating pain
or fatigue, several of the participants felt relief when they first
connected with other people with endometriosis. This feeling of
unity, which is based on shared bodily knowledge, denotes an
inherent sense of community.
This “community” of people, who share the unique experience
of living with endometriosis, is what
Whelan (2007) calls an
“epistemological community”: “ a group which shares a body of
knowledge and a set of standards and practices for developing
and evaluating knowledge ” (
Whelan, 2007 ) She found that such a
community generates reciprocal validation and social support for
community members (
Whelan, 2007 ). Studies have long shown
that perceived social support has a positive effect on mental
and physical wellbeing and is integral to people’s ability to cope
with disease (
Jacobson, 1987 ; Uchino et al., 1996 ; Ribera and
Hausmann-Muela, 2011 ). This echoes the relief that the women
in the #1in10 campaign experienced when connecting with their
epistemological community.
Many of the participating women felt immense gratitude
toward those from the community who had previously come
forward to talk openly about endometriosis and this encouraged
them to want to come forward themselves. Many expressed a
keen wish to promote awareness, knowledge, and support for the
sake of the people who will be diagnosed with endometriosis in
the future. This was their primary motivation for participating
in the #1in10 campaign. Their hope was that future people with
symptoms of endometriosis might be better equipped to recognize
the symptoms and feel more able to advocate for themselves when
needed and, as such, receive a diagnosis sooner. By participating in
the #1in10 campaign, the women were thus engaging in activism
on behalf of their epistemological community. This indicated
that they felt a strong sense of belonging to the community,
which fostered solidarity and reciprocal responsibility. Indeed,
as a sense of solidarity with others has been shown to reduce
menstrual stigma, activists in the wider menstrual health movement
have underlined the importance of fostering solidarity among
women and other people who menstruate (
Fahs, 2016; Tomlinson,
2021).
The epistemological community can also be observed online,
where community members form connections and gather into
groups via social media. Several previous studies have shown
how people with endometriosis frequently use social media for
health purposes. On social media, people with endometriosis can
find support and understanding as well as obtain new knowledge
(
Holowka, 2022; Metzler et al., 2022 ; Missmer et al., 2022 ; van den
Haspel et al., 2022 ). Likewise, the patient participants of this study
all used, or had used, social media to connect with other people with
endometriosis as well as to share, or to find, more information.
The #1in10 campaign was yet another opportunity for the
participants to share their personal experiences of endometriosis
with other members of the community. In fact, more than half
of the engagements with the #1in10 campaign ( N = 208, 51.5%)
came from people with endometriosis. Additionally, it allowed
them to inform the general public of the often-debilitating nature of
endometriosis. The fact that the #1in10 campaign was co-produced
with identifiable members of the endometriosis community, and
their accounts were legitimized by DEPA and the FEMaLe Project,
helped to validate the shared information in the eyes of the
general public.
Impact for society
Social media metrics showed how March 2022 in general, and
the #1in10 campaign in particular, performed better in terms of
achieving engagements than other 2022 posts made by the FEMaLe
Project. This speaks to the overall success of the campaign in
reaching an audience. The quantitative data showed that 48.5%
(N = 196) of the engagements with the social media campaign
were from people outside the epistemological community. Almost
half of these ( N = 96, 23.7%)were from FEMaLe Project staff
and advisers; people already engaged with endometriosis in some
way. However, the remaining half ( N = 94, 23.3%) covered
the general public and therefore this group was comprised of
people who did not necessarily work with, or have any knowledge
about, endometriosis.
The #1in10 campaign performed comparatively well on all
social media platforms, as evident by the fact that it contributed
to leaving the second most impressions on both the FEMaLe
Project’s Twitter and Instagram accounts in 2022. On Twitter, it
was only exceeded by January in all probability because of the
newsworthiness of the launch of the French national strategy to
combat endometriosis. On Instagram it was only succeeded by
November, because of a joint event with the Endometriosis UK
charity (51.300 followers).
This campaign has caught particular attention and engagement.
Previous studies of similar health campaigns have argued that
co-creation and visual tools are essential in creating this
attention and engagement. Co-creation ensures that the message
is aligned with the interest of the patient group and that
visual representations command attention and foster empathy
(
Lefebvre et al., 2020 ; Cluley et al., 2021 ; Jarreau et al.,
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TABLE /seven.tnumFEMaLe Project’s social media metrics for /two.tnum/zero.tnum/two.tnum/two.tnum.
Months Social media Posts Engagements, incl. likes Impressions, incl. discovery
LinkedIn 22 318 14.033
January Twitter 29 2.284 62.252
Instagram 12 184 2.640
LinkedIn 13 231 10.653
February Twitter 17 732 12.978
Instagram 5 72 1.196
LinkedIn 13 424 21.990
March Twitter 35 1.583 35.054
Instagram 20 368 4.706
LinkedIn 10 262 13.960
April Twitter 14 589 10.456
Instagram 6 73 1.346
LinkedIn 16 443 21.270
May Twitter 16 841 18.102
Instagram 11 138 1.991
LinkedIn 14 532 23.967
June Twitter 15 541 10.781
Instagram 8 111 1.833
LinkedIn 6 240 11.351
July Twitter 10 779 13.732
Instagram 4 47 683
LinkedIn 9 573 30.552
August Twitter 19 793 17.005
Instagram 5 72 1.289
LinkedIn 9 231 14.085
September Twitter 13 563 9.079
Instagram 6 72 1.383
LinkedIn 13 536 31.573
October Twitter 20 796 11.851
Instagram 11 166 2.707
LinkedIn 13 337 19.536
November Twitter 13 495 10.813
Instagram 12 272 7.434
LinkedIn 16 678 34.159
December Twitter 15 616 14.795
Instagram 14 168 3.705
LinkedIn 154 4.805 247.129
All months in total Twitter 212 10.612 226.898
Instagram 114 1.743 30.913
Total - 480 17.160 504.940
2021; Ali and Rogers, 2022 ; Bartel, 2022 ). It can therefore be
assumed that co-creation and the visual representations had a
significant impact on the level of engagement achieved by the
#1in10 campaign.
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Strengths and limitations
It appears that no long tradition for studying the impact of
social media health campaigns exists and no strong precedence for a
specific methodological approach is available. One of the strengths
of this study is the mixed methods approach where (1) the use of
qualitative methods allows for an examination of the participating
women’s subjective experiences of co-creating the #1in10 campaign
and belonging to the epistemological community of people with
endometriosis, and (2) the use of quantitative methods allows for
an overview of the reach of the #1in10 campaign and how the
community and the general public engaged with it. The use of a
mixed methods approach is therefore crucial to examine the impact
of the #1in10 campaign. Yet, each method also has strengths and
Limitations
on its own.
Qualitative method
The seven participants of this study constitute a
demographically diverse group (
Table 1), and their experiences
of living with endometriosis are rather different. However, the
participants are not representative of all people with endometriosis,
as the study is affected by considerable sampling bias. Studies have
shown that people who actively engage with patient communities
on social media are those who are most affected by their disease
(
Josefsson, 2005; van den Haspel et al., 2022). As participants of this
study are recruited through DEPA, it can be assumed that they are
among the patients most affected by endometriosis. Additionally,
15 women initially expressed an interest in participating in the
current study, but eight failed to return a signed consent form
and were thus not interviewed. It is possible, albeit improbable,
that they chose to withdraw from the interview, because they had
a negative experience participating in the campaign. If this is the
case, this is a perspective that is entirely overlooked in the analysis.
That being said, it might also be that the potential interviewees
forgot to return the consent form, did not have time to do the
interview, or had a flare up of their symptoms, so they did not
feel well enough to participate after all. Despite both known and
potential sampling biases, the aim of the qualitative part of the
study remains the same; to study a few particular women and
their situated experiences. It has never been the goal to conclude
anything general or universal about people with endometriosis.
Quantitative method
Traditionally within research, social media metrics have been
considered as mere indicators of use and visibility. More recently,
they have been used to measure interaction and circulation across
different online communities (
Díaz-Faes et al., 2019 ), which is the
case for the present study. Young et al. (2020) found that social
media metrics summarizing aggregate activity allow for insights
into the extent of engagement with campaign content that leave less
room for human error than traditional ways of manually tallying
metrics. Thus, the use of social media metrics can help researchers
understand the degree to which a campaign is eliciting appropriate
levels of participation. In this study the use of social media metrics
adds to the traditional data collection and analysis, e.g., social media
metrics enable the identification of the specific people, who engage
with the #1in10 campaign content.
The social media metrics collected in this study are dependent
on the networks already established and surrounding both DEPA ’s
and the FEMaLE Project’s social media accounts. This creates a
sampling bias, as the existing followers of these accounts become
the primary audience of the campaign, and their willingness to
engage is vital for the dissemination. Neither DEPA nor the
FEMaLe Project have paid for promotion of content.
As it takes limited effort to engage with a campaign on social
media, online engagement is not tantamount to offline action. This
study is therefore not able to suggest actual behavior or attitude
changes based on social media metrics. Further studies on this
topic might ideally include qualitative perspectives and experiences
from the audience of the #1in10 campaign, such as members of
the epistemological community as well as the general public, as
they can provide a broader insight into how the campaign is
received and acted upon. This could provide more knowledge
about why people engage with the campaign, and whether the
#1in10 campaign fulfills the participants’ hopes for the campaign:
to put endometriosis on the societal and political agenda and
thereby increase awareness, attract more funding for research and
innovations as well as establish better treatment options for all.
Conclusion
Combining qualitative and quantitative methods, this study has
demonstrated that the #1in10 campaign had an impact on three
different levels: individual, communal, and societal.
On an individual level the campaign fostered empowerment
for the participating women, because they felt that their
participation contributed to making their struggles visible, known,
and acknowledged.
The participants took part in the campaign on behalf of their
community of people with endometriosis, in the hopes that their
acts of activism would benefit future members of the community.
As 51.5% ( N = 208) of the engagements with the campaign were
made by members of the community, it is evident that the campaign
resonated with the community. As such, the community was vital
for both the creation and the dissemination of the campaign.
The #1in10 campaign performed comparatively well with
regards to creating engagements on social media—not just within
the community but also in the wider society. While this does not
necessarily entail a change in attitude or behavior, it suggests that
the co-created and visual nature of the campaign had an impact on
the audience.
Data availability statement
The raw data supporting the conclusions of this article will be
made available by the authors, without undue reservation.
Ethics statement
Written informed consent was obtained from the individual(s)
for the publication of any potentially identifiable images or data
included in this article.
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Author contributions
DS, IH, KH, and UK coordinated the project, conceived and
designed the study, and drafted the manuscript. DS, IH, and UK
executed the study and obtained the data. All authors analyzed
and interpreted the data, critically revised the manuscript, read and
approved the final manuscript, and agree to be accountable for all
aspects of the work.
Funding
This article is part of the project Finding Endometriosis using
Machine Learning (FEMaLe), which has received funding from
the European Union’s Horizon 2020 research and innovation
programme (Grant no. 101017562). This work was also supported
by the Leverhulme Trust under Grant ECF-2019-232.
Acknowledgments
Thank you to DEPA for helping with recruiting participants.
Thank you to all the participants for making the time for
an interview. This would not have been possible without
your contribution.
Conflict of interest
The authors declare that the research was conducted
in the absence of any commercial or financial relationships
that could be construed as a potential conflict
of interest.
Publisher’s note
All claims expressed in this article are solely those
of the authors and do not necessarily represent those of
their affiliated organizations, or those of the publisher,
the editors and the reviewers. Any product that may be
evaluated in this article, or claim that may be made by
its manufacturer, is not guaranteed or endorsed by the
publisher.
Supplementary material
The Supplementary Material for this article can be found
online at: https://www.frontiersin.org/articles/10.3389/fcomm.
2023.1154297/full#supplementary-material
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