Evaluation of the patient experience and efficiency of breast cancer screening using automated breast ultrasound

AbstractBreast ultrasonography is useful for breast cancer screening. To overcome the limitations of handheld ultrasound (HHUS), automated breast ultrasound (ABUS) was developed, and its use in clinical practice has, ever since, been increasing. In terms of performance, there is no significant difference between HHUS and ABUS; therefore, the resources can be managed efficiently if both methods are used appropriately. This study aimed to analyse the experiences of patients who underwent ABUS for breast cancer screening and to identify factors that can increase patient compliance and efficient resource allocation. We conducted a patient experience survey before and after ABUS in 140 patients who visited the hospital for breast cancer screening. Most patients were satisfied with ABUS; however, patients with small breasts, of young age, with very dense breasts, and having low BMI were dissatisfied and had high pain scores. Therefore, we recommend using ABUS as the primary tool for breast screening while maintaining the flexibility to use HHUS for patients with risk factors. This strategy can be expected to improve the overall compliance and efficient utilization of resources.