Systematic Review on Utilization of Whatsapp in Education

Abstract In this era, digital education technology, information and communication technologies have changed learning. WhatsApp group education has emerged because it can take place anytime and everywhere as compared to an offline approach. Students are slowly gaining confidence in digital education, but there are also drawbacks, associated with cheating and misuse of educational information. The aim of this research is to examine how WhatsApp can be used in the context of education. This paper presents a thorough analysis of the use of WhatsApp in education, drawing upon 14 relevant studies published from 2014 to 2020. The results reveal that students are positive about utilising WhatsApp groups for learning. This paper is an attempt to bring conceptual clarity about utilization of WhatsApp groups in education and to suggest technical security measures that can be adopted.