Abstract
Background: A ccredi tation standards in residency education are calling for initiatives to
promote the wellness of resident physicians i ncluding the implementation of fatigue risk
management plans (FRMPs). We sought to conduct a realist evaluation of a FRMP within
a five-year Obstetrics and Gynecology (OBGYN) residency training program in labour and
delivery units.
Method
R ealist inquiry askes what works, for whom, in what circumstances, and why?
through examining contexts, mechanisms, and outcomes. Using a mixed method study
design, we collected quantitative and qualitative data from OBGYN residents sequentially
across three time points.
Results
There were n=19 unique participants (60% response rate). Most of the
participants identified as women (93.7%), single (56.2%) and without children (93.7%).
Participants mean age was 28.5 years and ranged from junior to senior residents. We
found no significant difference between median sleepiness scores across three
timepoints (p=0.17) however 20 % of residents reported starting and ending shifts with
high sleepiness scores signaling impairment that is hazardous to both resident s and
patients. The n=6 resident interview participants, reported overlooking patient details
(forgetting to order tests, and delaying care) as well as personal safety issues such as
driving home whilst fatigued despite FRMP implementation.
Discussion
Specific aspects of the OBGYN FRMP such as the nap model and nutrition
could help with decreasing percepti ons of fatigue related to lack of sleep and lack of
available food. While FRMPs might be helpful in de- stigmatizing fatigue in residency,
FRMPs are unlikely to decrease levels of resident fatigue because of systemic, structural,
and cultural barriers.
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Background
and Rationale
The problem of poor well-being in residency has been established.1-3 Burnout,
depression, and suicidal ideation are prevalent among resident physicians with these
issues persisting into practice.
1 4 Leaders in postgraduate medical education (PGME)
have been called upon to create evidence-based initiatives for “wellness” 5 including
fatigue risk management plans (FRMPs).
There is wide acknowledgement in the literature that the burden of fatigue risk
management (FRM) must be shared across all stakeholders in PGME as stated by the
Fatigue Risk Management Task Force in Canada and worldwide.6 The Royal College of
Physicians and Surgeons of Canada (RCPSC) also acknowledges residents and
physicians more broadly are susceptible to the effects of fatigue than the rest of the
population.
7 Over the past decade, the National Advisory Committee and Expert Working
Group8, developed the Fatigue Risk Management (FRM) Toolkit6 with guidance from FRM
experts and stakeholders in PGME from across Canada.
The FRM toolkit was released in 2018 and is the first national resource for
residency programs across Canada. The report provides a “non-prescriptive framework
designed to assist clinical learning environments, programs and institutions in developing
their own local FRM policies and mitigation strategies” .
6 Furthermore, the FRM toolkit
resource recognizes that the guidelines are not a “one-size-fits-all” and that they should
“be adapted to suit local resources and contexts ”.6 More recently, Canadian PGME
accreditation standards9 are calling for residency programs to ensure: “The curriculum
plan includes FRM , specifically education addressing the risks posed by physician
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impairment to the practice setting, and the individual and organizational supports
available to manage the risk”.6
Despite the need for FRMP implementation and national support with respect to
resources, research has shown that there is much complexity in conceptualizing fatigue,
recognizing fatigue, and measuring fatigue before implementation of a FRMP can even
occur. For example, fatigue is a multifaceted phenomenon experienced by residents in
different ways and requires management beyond duty hours and adequate amounts of
sleep. Furthermore, FRMPs should encompass strategies that are aligned with the
resident, the program, and the healthcare system in which they work so that there is buy-
in, feasibility and sustainability.4
One study showed that fatigue may n ot be uniformly understood as an
occupational threat by residents . For example, they reported that u nder the current
system and structures of PGME where residents form a large part of the healthcare
workforce, fatigue is constructed and reinforced by the training environment and culture
of medicine 10 In residency training, fatigue may be seen as a personal challenge rather
than a threat to residents ’ own wellness as well as patient safety and a s such , the
implementation of FRMPs in residency training may not have a substantial impact on
resident fatigue because it is understood as “ines capable, manageable, necessary and
surmountable and deeply ingrained in the local training culture.” 10
Similarly, another study found that health care teams hold contradictory beliefs
about how fatigue impacts physician performance and patient care outcomes and called
this the “ fatigue paradox ”.11 T hey sampled physicians, nurses, and senior residents
across eight specialties including Obstetrics and Gynecology (OBGYN). They identified
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that resident physicians may be faced with contradictory messaging of fatigue as an
individual resident problem but not for patients or the health care system. Furthermore,
the stigma of admitting fatigue may harm patients with few mechanisms to mitigate t his
harm requires that they must adopt the identity of an infallible physician and maintain that
fatigue does not harm patients. They concluded that unless the systemic and structural
issues in residency education are addressed the fatigue paradox will continue to be
sustained.11
As there is a need for more FRM research in residency education and considering
FRMPs that go beyond targeting the individual fatigued learner, we sought to conduct a
realist evaluation of the FRMP implementation within a five-year OBGYN residency
training program.
O
ur Focus on Obstetrics and Gynecology Residency Training
The literature commonly shows residents in OBGYN programs in particular
encounter unique stressors and have high rates of burnout given the unpredictable nature
of obstetrical services.12 13 It is estimated that 25%14 15 of residents are burnt out and 40%
to 75%14 15 of practicing obstetricians and gynecologists suffer from work related burnout,
making the lifetime risk inescapable.12-15 One study found that residents in OBGYN with
burnout reported a lack of support by faculty, fellow residents and perceived there is a
greater emphasis on service over education. Residents also report a dissatisfaction with
hospital benefits and facilities such as call rooms.
14
Another study found that the number of residents reporting any problem with
wellness increased significantly between the first year and second year of training, after
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which it continued to increase as training progressed. Residents reported programs
s
hould provide personal protected time for maintaining wellness and highlighted
incongruencies between current system-l evel solutions and what residents find helpful in
maintaining their wellness.14 One recent pilot study demonstrated residents, regardless
of postgraduate year (PGY) -level or shift, found non- urgent pages to be a significant
contributor to on-call fatigue. To manage fatigue risk, a problem board was established
to identify and show potentially urgent cases and categorize the cases in a visual way to
ensure patient safety.
16
Given the lack of literature around FRMP implementation in residency education
(and specifically in OBGYN residency), as well as the call for FRMPs as part of residency
education, we sought to conduct a critical realist evaluation17 to understand the effect of
FRMP implementation for OBGYN resident physicians at our institution.
Fa
tigue Risk Management Plan (FRMP) in Obstetrics and Gynecology Residency
Program
The rationale for the FRMP was based on our OBGYN program becoming early
adopters of FRM strategies, first by changing weekend call from 24 hours at a time to two
12-hour shifts and second, in 2012, the program implemented a unique ‘nap model’ for
junior OBGYN residents. In this model, the on-call resident was relieved of their daytime
duties between the hours of 13 00-1700 preceding their overnight shift. The residency
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program also aimed to value wellness by allocating several academic half day teaching
sessions for a group wellness activity.
Against t he existing backdrop of advocacy for program-level FRM initiatives, our
team of authors considered FRM strategies across the levels of self (individual), program
and system informed by strategies from holistic wellness, residency education (protected
time for academic half -day sessions) and human factors ( conceptualization of fatigue,
nutrition, and performance) to comprise a comprehensive FRMP for the residents. At the
time of the study, the nap model had not yet been evaluated and it was acknowledged
that the nap model alone could not be sustainable as the only FRMP. Appendix 1 provides
a holistic description of the FRMP in the OBGYN program. We implemented an OBGYN
FRMP that targeted all 30 residents across four adult sites with Labour and Delivery
Hospital Units in a large Canadian city over the course of one year (2020-2021).
Reflexivity
Throughout the study and as part of the FRMP implementation the authors each
had unique roles in the implementation. The team was led by a medical education and
health services scholar working in residency education who assisted with grocery
delivery and oversaw the research project. The team also consisted of : a) a research
assistant who assisted with study design, ethics approval, data collection and analysis,
b) a recent graduate of the OBGYN program and locum who assisted with grocery
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delivery and was also the FRM champion, c) a human factors specialist who provided
human factors expertise and conducted the academic half day sessions on human
factors, nutrition, sleep, and fatigue and d) a program director of the OBGYN residency
program who facilitated connections with the health care system such as L and D units.
Methods
T
his study was approved by the research ethics board at our university.
Philosophical Approach
The FRMP is a complex intervention meant to be delivered in multiple contexts
and settings. As Ellaway et al., indicate “critical realism and its operationalization in the
form of realist inquiry can provide much-needed explanatory power” for interventions
such as the FRMP. 18
In critical realism, the fundamental r eason for mixing quantitative and qualitative
Methods
is to promote an understanding of the complexity of the reality.19 Furthermore,
critical realism assesses the phenomena of existing mechanisms through quantitative
data20 21 whilst qualitative methods are used in obtaining in-depth explanations of
existing mechanisms. 18, 22 23 We collected survey, validated psychometric scale data
and sleep diary logs as quantitative data and resident perceptions through interviews as
qualitative data.
Study Design
This real ist evaluation used a mixed methods design24 and involved collecting
both quantitative and qualitative data sequentially during multiple points of time. A
realist evaluation17 (by virtue of realist inquiry) helps to explain “what works, for whom, in
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what circumstances, and why?” as opposed to “does it work?” As such, the use of
realist inquiry seeks to examine contexts, mechanisms, and outcomes. Through realist
inquiry, we explored whether a comprehensive FRMP enhances resident wellness
because residents may have made decisions in response to the FRMP. Moreover, the
reasoning of the residents in response to the resources or opportunities provided by the
FRMP may have led to certain outcomes. The mechanisms refer to the underlying
social or psychological drivers that led to the reasoning and decision making of
residents regarding their own fatigue management, wellness and that of their colleagues
(outcomes).
17
Realist inquiry explains changes (if any) brought about by a complex intervention
such as the FRMP under specific conditions (PGY levels, L and D units) within a
specific context (across four hospital sites, during COVID-19 pandemic). The residents
and the FRMP are embedded in a social reality that influences how FRMPs are
implemented and how this impacts resident wellness. The context-mechanism-outcome
(CMO) framework is used as the main structure for data analysis in realist inquiry.18
Our initial program theory was informed by the previous research conducted
around self, program, and system as well as core components of education (academic
half day sessions), wellness (specifically holistic wellness as described by the WISHES
framework)25 and human factors (nutrition, fatigue, and impact measurement of
sleepiness). Thus, our initial program theory described how, (in L and D units within the
OBS/GYN program), a successful FRMP implementation might be implemented and
measured by the Karolinska sleepiness scale (KSS) 26 27, Maslach Burnout inventory
(MBI)28 and resident perceptions through qualitative interviewing. Our initial program
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theory postulated that within the OBGYN residency training program contexts from PGY
1-PGY5, the FRMP could lead to decreased burnout, decreased sleepiness, overall
decreased perceptions of fatigue, and increased perceptions of wellness. Figure 1
summarizes our initial program theory.
Setting:
The OBGYN resident physicians provide in- house L and D call at four hospitals across
the city. During the study, the breakdown of residents training in the program were (N=32)
according to postgraduate year (PGY) was as follows: n=6 PGY1, n=6 PGY2, n=6 PGY3,
n=8 PGY4 and n=4 PGY5. Two residents were on leave. The investigators along with
systems (PGME and health care system ) and national support from the RCPSC
recognize the intense demands of the OBGYN residency program, mainly because of the
sleep disruption necessary to successfully navigate this specialty.
Sampling and Recruitment
Authors held an information session about study participation and informed consent
during an academic half-day session for the residents. Participants were contacted by
the research assistant to participate in the study. Recognizing that the residency
program director was also a co-investigator, residents were assured that only the
research assistant and principal investigator would know who participated in the study
and that participation was completely voluntary. Residents were informed that should
they not wish to participate; this would have no bearing on their training and career
progression.
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Data Collection
To test our initial program theory, we collected both quantitative and qualitative data.
Quantitative data: Residents were asked to complete a pre- mid- and post-test survey (at
0, 6 and 12 months respectively) that assessed and measured burnout using Maslach’s
burnout inventory28 (which included three sub- scales measuring emotional exhaustion,
depersonalization, and personal accomplishment ). Residents were also asked about
overall wellness, sleepiness, nutrition, and access to food and were asked to complete a
sleep diary documenting their perceived sleepiness and sleep quality over a two- week
period concurrent with the pre- mid- and post-program mark. A link to the sleep diary was
sent by text message to each participant at 7:00 am daily over the two- week period. At
the end of the 12- month period of implementation, two research assistants conducted
interviews with residents to further explore the outcomes of the FRMP implementation.
Qualitative Data: A semi-structured interview guide was developed by the research team
and asked about resident experiences of fatigue (both causes and consequences of
fatigue), how they managed fatigue as well as their perceptions of the implemented
FRMP. Interviews were conducted by telephone or videoconference and ranged between
28 and 61 minutes. Interviews were transcribed verbatim by an independent
transcriptionist and all identifying data were removed. Purposive sampling was conducted
to ensure we are gathering data from a broad range of diverse perspectives across
residents.
Data Analyses
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Survey and sleep diary data were analyzed using SPSS software and we provide
descriptive analysis. Interview transcripts were reviewed and coded line by line
deductively using the realist inquiry context-mechanism-outcome (CMO) framework using
QSR Nvivo software. Regular meetings were held between the research team to ensure
discrepancies were discussed.
Throughout the research process from 2020 to 2022, we had regular meetings with the
FRM taskforce from the RCPSC and an international subject matter expert. T he
knowledge dissemination phase has taken place from 2022- present with continuing
information sharing meetings to create a community of practice (CoP) .29 The CoP
meetings have been facilitated by the RCPSC FRM teams across Canada and are
ongoing at the time of writing this manuscript.
Results
There were n=19 unique participants over the course of the study (60% response rate).
The demographic information of the 16 participants that completed the initial survey
showed that participants mostly identified as women (93.7%), single (56.2%) and
without children (93.7%). The participant mean age was 28.5 years. Participants ranged
from junior to senior residents with n=2 from PGY1, n=5 from PGY2, n=2 from PGY3,
n=4 from PGY4 and n= 3 from PGY5.
Quantitative Data:
Sleep Diary
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Sleep diary data was collected for n=19 participants over the three time points. 54-68%
of shifts lasted over 10 hours at every time point. Average length of shift at baseline was
14.0 hours calculated over 129 shifts, at midpoint was 13.0 hours calculated over 85
shifts and at endpoint was 12.0 hours calculated over 50 shifts. Between 12-18% of the
shifts lasted 24 hours or longer.
Burnout
Across the three timepoints of baseline, mid-point and endpoint respectively (n=14, n=10
and n=7), residents showed median burnout scales indicating emotional exhaustion a few
times a month across the three time periods (2.8 vs. 2.8 vs 2.9) whilst residents felt a
sense of personal accomplishment between once a week to a few times per week (5.1
vs. 4.5 vs. 4.9). Residents felt a sense of depersonalization between a few times a year
or less to once a month or less across the three time points (1.4 vs. 2.2, vs. 1.6).
Sleepiness and sleep
We found no significant difference between median scores using the KSS before and
after resident shifts on the L and D across three timepoints (p=0.17) during the FRMP
implementation, however 20% of residents reported that they w ere starting and ending
shifts with high KSS scores of 8, 9, or 10. Of note, a KSS score of 8 (sleepy, some effort
to keep awake) or higher can be hazardous to both the resident and to patients in their
care.
30
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Qualitative Data:
Causes, Consequences and Management of Fatigue Findings
There was n=6 residents who participated in the interviews. Table 1 describes
the causes, consequences, and how residents managed their fatigue. Overall residents
reported that the causes of fatigue were related to contextual factors such as being a
resident, being on call and the culture of medicine. In terms of mechanisms that were
fatigue-related, residents reported decreased emotional regulation impacting their
mental, physical, and intellectual wellness. These led to outcomes that impacted
patient safety such as overlooking details, forgetting to order tests, and delaying care as
well as personal safety issues such as driving home whilst fatigued. In contrast
residents reported positive outcomes to their social wellness because of mechanisms
such as residency program cohesion:
“I totally love my resident cohort. And I feel I have made five soul mate friendships in
residency. So, I feel that's been really great. And the rest of the program has been so
supportive. And the staff and my seniors are all just such lovely people that I feel
socially are very well connected.” – Participant 02
There was also a sense of appreciation that the program was being proactive about
FRM which also acted as a mechanism:
“I think it’s very good that the program is working on understanding the residents’
fatigue and making it better and trying to work on patient safety because I think, in
talking to other residents in other programs this isn’t something that gets talked about
and so I think that this is super-important.” – Participant 03
Regarding occupational wellness, there were mixed responses. On the one hand
increased covid-19 restrictions in the context of the pandemic allowed for time to take
care of oneself leading to a positive outcome:
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“So for example, prior to COVID we would never take any time off, even if we were ill.
So, everyone has examples of when they were just so sick, but still came to work. I
remember I started getting a lot of muscle aches and pains, and neck pains, especially
towards the end of residency, and it was really difficult to find time to recoup around that,
because you still had to go to work and perform.” - Participant 04
On the other hand, residents were left feeling more exhausted because of the mechanism
of increased workload, clinical complications, and uncertainty of acquiring skills for
competence:
“There's some pieces of COVID that are just, you feel constantly, clinically exhausted,
because we're dealing with really sick people and really bad complications because of
COVID. And that's really hard on people. That's really hard on residents. I think it's been
hard because there's also uncertainty about acquisition of skill, especially in terms of
our competencies.” - Participant 05
Management of fatigue by residents as outcomes were reported as being individual
level strategies such as caffeine, exercise, therapy, making notes and lists, and
antidepressants.
FRMP Evaluation Findings
From the quantitative data presented above, we found that the interventions of the
FRMP had little tangible impact on fatigue, in terms of reported sleepiness, actual time
slept, or burnout. The qualitative data and realist evaluation makes it clear that the
interventions were successful in improving the perception of fatigue among some
residents but not the fatigue itself. Table 2 provides a summary of the FRMP context-
mechanism-outcome configurations (CMOs). Based on the recurring patterns that are
evident throughout the CMO configurations, we can theorize that for the FRMP
interventions had a positive impact (and may work in other contexts), with the nap
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model and nutrition initiatives seeming to have had the most impact. Overall, the FRMP
was an improvement to the resident program experience and was perceived to have
positive impacts on perceptions of fatigue, so long as they aligned with already existing
individual level mitigation strategies and sources of fatigue. Table 3 highlights
perceptions about the FRMP initiatives.
Discussion
Our study had three main findings. First, despite best efforts of implementation of
a FRMP (as per accreditation requirements) for OBGYN residents, there are factors that
impede its effectiveness that are inherent to residency such as, long hours, call shifts, a
high stress environment, and the culture of medicine. FRMPs at the program level to
address fatigue are only a band-aid solution. Second, it remains clear that resident
fatigue can have significant impacts on patient and personal safety, this was reported by
the residents in this study as well as corroborated by many other studies on this
population and others.
10 11 16 31 Last, we found that FRMP interventions that are able to
address the systemic, structural and cultural concerns that cause these issues must be
aligned with the program level FRMP.
We cannot understate the importance of recognition and awareness by the
OBGYN program in implementing the FRMP and the consensus is that while FRMPs
might be helpful in de-stigmatizing fatigue in residency, such interventions are unlikely
to decrease levels of resident fatigue because of the systemic and structural barriers as
well as the culture of medicine. Given that programs taking steps to facilitate and
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provide space and resources for wellness and coping strategies helps improve the
perception of program support and improves program culture, our findings align with
previous studies that while FRMPs might be helpful in certain aspects of fatigue, they
may not be holistically helpful. 10 16 31 Additionally, as residents move through residency,
they might become more resilient in coping with fatigue which then impedes innovation
and the call for systemic, structural and cultural change in medicine. So where to go
from here?
Residency education and the health care system has to grapple with the issue of
liability when it comes to fatigue. Our results showed the increased risk of impairment in
fatigued residents which could lead to patient safety and/or personal safety issues. In
these cases, we must then ask how can adverse events to both patient and resident be
avoided if fatigue is driven by the very nature and key features of how we conduct
residency education. Furthermore, who is liable when we inevitably encounter adverse
outcomes as a result of residency training?
In terms of lessons learned from our realist evaluation, we have now refined our
initial program theory (see Figure 2) to encompass systemic and structural barriers as
well as culture that could impede program level FRMP implementation. We also would
like to re-iterate31 that FRM is a multi-facetted issue with individual differences and
ultimately residents rely on their own FRM strategies to help them through residency.
In terms of best practices from the FRMP implementation, we suggest
normalizing the nap model (so that residents are not reluctant to use it) and allow
protected time for self-care, list clear tasks for the FRM officer (such as regular check-
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ins) and provide call room nutrition by way of having a fridge and snacks available on a
regular basis. Future research should look at the intersections of fatigue and
competence assessment while considering contextual factors such as relational
autonomy, emotional tone, socio-cultural aspects as well as technology.32 Future FRMP
implementation should also apply complexity theory and implement FRMPs considering
complex adaptive systems.33 This would help in considering the bigger picture in which
the FRMP interventions are implemented.
A major strength of this study is that it is the first to use a realist evaluation for
implementation of a FRMP. Despite this, there were several limitations to this study.
First in collecting several indices of data, there may have been research-induced fatigue
which could have increased the fatigue experienced by residents. In consulting with an
international sleep subject matter expert, we had to increase the data collection
instruments and make changes to the sleep diary questions across the data collection
period which may have impacted the results and induced further fatigue in residents.
Second, we had a small sample size with loss to follow-up across the time points which
could compromise the generalizability of our results. Only 19 of the 32 residents
participated, and even with this sample, we had significant attrition from baseline to
endpoint. Another key limitation is that we used self-reported sleep and work diaries,
which introduces recall and response bias which could be further confounded by being
fatigued. Last, COVID-19 changed the context of this study and did not represent what
a usual environment looked like for residents thereby also impacting levels of fatigue.
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CanERA General Standards of Accreditation for Residency Programs require
“effective central policies and processes are in place addressing residents’ physical,
psychological, and professional safety”, including FRMPs 9. St udies like ours
demonstrate the challenges of culture change but also provides examples of achievable
and meaningful interventions in FRMPs that residency programs can aim to accomplish.
Improvements to existing FRMPs, include regular sessions to help de-stigmatize talking
about fatigue, increased outreach to residents by the FRMP officer, in-house seminars
by staff who understand systemic, structural and cultural barriers and sustained food
and nutrition initiatives.
Our study showed findings that refuted our initial program theory that the FRMP
would decrease burnout and fatigue. However, we also found aspects of the FRMP
such as the nap model and nutrition could help with decreasing perceptions of fatigue
related to lack of sleep and lack of available food. Future FRMPs should examine the
role of the FRM officer and explore contextual features to specific training environments
within residency programs such as L and D hospital units as part of OBGYN residency
and how various mechanisms moderate outcomes using realist evaluation.
In conclusion, resident physician FRMPs cannot be implemented in isolation
without consideration of the broader systemic, structural and cultural influences which
modulate various contexts, mechanisms and resulting outcomes.
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Page 20 of 21
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Table 1: Causes, Consequences and Management of Fatigue
Causes of Fatigue Supporting Quotes
Residency “My physical wellbeing is definitely worse than it was when I entered residency. I feel there is not as
much time to go to the mountains, go hiking, not as much time for just working out….” Participant 02
“….you just like abandon your hobbies. Or just because you spend so much physical time at work,
and then you had so much limited time at home, that you needed to recoup, and therefore like that
time had to come out of something, which as we know, time is a finite resource, and there just wasn’t
enough of it to go around. Participant 04
“So, things look a little bit different I would say as a junior [resident], you’re definitely really more
emotionally fatigued because it's the first time you’re dealing with a lot of stuff and there’s a lot of
learning that happens really fast and you’re trying to keep up and perform.” Participant 05
“….you know, actually being on L&D and obstetrics for 12, 13 hours is very physically demanding and
so you’re often, like not just emotionally and mentally, but like very physically drained too, at the end
of the day.” - Participant 06
Being on call “….one of my colleagues when in the throws of doing a lot of call in the week, fell asleep on call and
then didn’t answer their pages so then there’s nurses paging about things that like are going
unaddressed; and so, if those things are urgent then that’s bad.” - Participant 03
“I would say definitely the physical hours, because you easily work 80-hour weeks, and that doesn’t
leave a lot of room for kind of replenishing yourself.” Participant 04
Culture “And then there's been some periods where you're oh, is medicine at all even the right place for me?
Or are there yeah, there's been some bad outcomes that I've had that have just kind of lingered and
been quite traumatic for everybody that's been involved, including myself and so those have definitely
been some low points.” Participant 02
“And then I think also one of the things about residency, that there’s a lot that is hard to argue around,
is that everyone says you’re a trainee, and so it really is about getting all – as many hours and
experiences as you can in, before you’re out to practice. And I found it really difficult to challenge any
notion of, you know, getting more time off to rest, or getting more time off to recoup, because you’re
constantly thinking – you’re like, no, this is my training, I have to put in as many hours as I can, this is
an expectation of me.” Participant 04
Consequences of Fatigue
Impact on patient care “I think that there's probably lots of times when you're rounding on your post call, or really tired, and
you probably aren't as thorough in evaluating a patient as you'd like to be. I think also I definitely I'm
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right now I'm in a rotation where you do home call, and you kind of get woken up in the middle of the
night. But you're more likely to be asleep, so you're kind of groggy and I think there's been a time
when I had a consult from emerge that I probably didn't, I guess pay close enough attention to. And I
wasn't really pleased with how I handled the patient in the end. Just I think I just because I was tired
and trying to get some sleep. I probably didn't pay close enough attention and didn't put a plan in
place that I was very happy with. Both overnight and then in the morning when I saw the patient.
Probably the most specific example I can give I think is mostly just I feel missing things, missing lab
Results
or missing a new symptom or something that when you're tired, you might just kind of not hear
or not ask about.” – Participant 01
“I think things get missed. So, whether it's lab results, a patient who might need a blood transfusion
and you're waiting for their haemoglobin to come back. Or patients who have preeclampsia and
you're monitoring their labs, and maybe debating if you need to start a different medication. Even just
I find the main point of safety that is that routinely comes up is at the point of handover. Or it's those
little things that you don't have somebody haemorrhaging in front of you. But it's those little things
particularly on the unit because they're kind of out of sight and tucked away that get missed. And so,
someone might have a very high blood pressure on postpartum and no one's alerting you or there
might be different kind of critical results that aren't immediately related to you.” – Participant 02
“I can think of one example where a patient – that happened, and a patient’s C-section got delayed
until the morning, and on that baby, the tracing had been fine before that happened, and she was a
low-risk patient, so they took her off the monitor, and they let the patient rest. And end of the next
morning when they did the C-section, the baby had in fact been in distress. And I can’t remember if
the baby passed, or had really poor neurological outcome, yeah. But I mean obviously specifically in
that example, who really knows what the issues were, but I do think part of it was no one wants to do
something in the middle of the night at three am, yeah, if they think that they can help it. And I think it
if had been obvious that the baby had been distressed, obviously people would have acted on it. But
when people perceive that there is not as much urgency, I think then – but when the manifestations of
people’s fatigue start to become noticeable on patient care.” – Participant 04
Impact on personal Safety “So overall I know nightshifts going to cut years off our lives, we are definitely not as healthy when we
work nights as we are when we don’t work nights for sure. I know there’s lots of residents who’ve
gotten in car accidents on the way home from call, I haven’t had that happen to me luckily but I'm sure
it could. And your physical safety when you’re so tired, I don’t do any high-risk sports when I'm post
call the stuff like that I would normally do I don’t do any of that when I could, your reaction times a lot
slower for sure. And I think just physically you’re not as fast, you don’t respond as well so definitely in
that.” Participant 05
“And I think we had three residents in the last year that were in car accidents on their way home from
work. So I feel it would - I know, of residents in general surgery two in the last year that were in a car
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accident on their way home. So it's actually really common, that people are getting into accidents.
And I myself has fallen asleep multiple times driving home.” Participant 02
I've definitely fallen asleep at a red light before and then woken up when someone beeps somewhere.
We all sort of joke about that which is very dangerous but its better now than it was before, I'm less
tired after a night than I was when I was younger, in the immediate sort of aftermath. But yeah
definitely, I mean we’re up for 24 hours there’s – no matter how much intervention I think we’re
always going to be tired when we finish 24-hour shifts. - Participant 05
So, I think fatigue contributes to all that and kind of chipping away at maybe your resiliency. But, I
mean, like obviously physical and personal safety, like driving home from call shifts and stuff, is
probably the most dangerous thing I do in my life sometimes, it feels like, but – yeah. I don’t know
what else in terms of safety. Maybe, like personal safety, other than, like emotional, physical
wellbeing. I think probably – I feel like people – a feeling like it’s taking away years off your life, you
recognise that in the moment, but – I mean I don’t ever feel like I’m in danger, I guess, from fatigue,
other than maybe feeling very tired on drives home.” – Participant 06
Well, I think like we drive home from call all the time and so we’re very tired, and then driving while
doing that I think is bad. I find like there are things that we can do like we can get taxis home from the
hospital, just kind of like a hard system to use because you can’t taxi to the hospital and home, you
have to like taxi home and then back to so your car get trapped at the hospital; so like safety -wise that
way. Participant 03
Managing Fatigue
Snacks and hydration Yeah, I mean, like I think certainly the snacks, to be honest with you. Having any form of just
sustenance or nutrition, I realise I think it makes you much less fatigued the next morning. Yeah, I
think on nights where you don’t sleep, how drained you are, and I’m sure it’s impacted by even having
a small snack or a bite to eat or something. I think it makes a big difference. And hydrating too. I don’t
hydrate enough. So, like having a sparkling water or something there was great, because we often
forget to also drink any water during the day. And then I think that drains you as well. – Participant 06
Making notes and lists I start using a lot of lists and more binders and highlighters to make sure that I'm trying not to miss
the things that either I want to hand over to the oncoming team, or in terms of some of those things
that are a little bit easier to forget like this referral that I forgot to put in. Yeah, so I revert to a lot of
write things down, and checklists. Participant 02
Caffeine I guess I mean, we all drink, well, most of us drink coffee or tea, so caffeine to try and stay alert and
minimise patient safety issues. - Participant 01
“I just drink a lot of coffee. Like a lot of coffee. And then I sleep pretty much all my post call days,
some people are very productive, but I'm somebody who comes home and sleeps the entire day.” –
Participant 02
Setting realistic expectations But I think just like being aware of fatigue and where it’s coming from and like things that you can do
to mitigate it or at least just being, again, like kind with yourself and knowing that this is fatigue, I need
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to actually put effort and mindfulness into dealing with it and not just hoping it will go away on its own.
I think like that will carry forward into like being a staff and those type of things. And also just like
remembering how hard residency is moving forward into like one day when I am a staff just like
having kindness and forgiveness and like patience with residents who will generally be up many more
hours a week than we are as staff. Participant 03
Sports and exercise Well, I definitely use exercise quite a bit I and I find that that's a big factor for me. If I don't exercise, I
do notice a change in my mental health and my emotional state as well. So that's a big one for me in
terms of wellbeing. – Participant 01
Therapy and antidepressants So, I had to get a therapist, I got myself on antidepressants, I had to talk to my colleagues, a lot of
who experienced the exact same thing. Participant 04
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Table 2 Context-Mechanism-Outcome (CMO) Configurations of the Fatigue Risk Management Plan (FRMP)
Context Mechanism Outcome
Junior residents R1-R3 experience physical fatigue
from long hours/call shifts, emotional
fatigue.
Fatigue was mitigated by
interventions that addressed key
sources of fatigue – for example
nap model for R2s, fridge and
snacks for call rooms.
Senior residents R4 and R5 experience mental
fatigue, intellectual fatigue, better
balance, and control.
FRMP interventions had little
impact as none directly
addressed sources of fatigue at
systemic, structural or cultural
levels.
Residency program Overwhelming and overprioritized Individual level strategies to reduce
impact of fatigue
COVID-19 –
Disruption of
schedules
(+) Less time at work
(-) Educational milestones
(-) Disrupted emotional state and coping
(+) More time to engage in self-
care.
(-) Loss of social supports
(+) Denotes a positive aspect in the mechanism or outcome.
(-) Denotes a negative aspect in the mechanism or outcome.
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Table 3: Perceptions about the Fatigue Risk Management Plan (FRMP) after Implementation
FRMP Intervention Supporting Quote
Nap Model for 2nd Year Residents I think it was helpful. I mean it was really helpful in a sense that at least I
got bit of a break. Like I definitely preferred it to not having it, yeah. But I
think it was really interesting, because I think the unintended
consequences of it was like a lot of guilt, and almost shame, for reminding
people about the Nap call, guilt because, you know, you were leaving your
colleagues when it seemed like it was really busy, and you felt like you
couldn’t help them out. – Participant 04
When we had that nap call system I always slept before call and that really
helped in second year. Now if I can do it I will but usually as a senior I
don’t have the opportunity to take any time off before I go to call. Because
I find for me anyway really the call is what gets me, long hours, early
mornings I don’t really, I don’t get fatigued as much by that, that I can
handle. Participant 05
Nutrition Initiative I've loved the programme for the snacks and the fridge that was provided.
And I think that's been actually a really great thing. In terms of keeping us
energised, and also keeping us eating something reasonably healthy. And
the fridge is great, because it encourages people to bring their own food
too so you can eat a bit better. Participant 01
Having healthy granola bars and like those types of things accessible is
really helpful because like we’re so busy we don’t always have time to go
and buy these types of snacks for ourselves. So just being able to have
access to them at all times of day is helpful because there’s a lot of times
where we’re so busy that the first time you get to eat in a day is 2 am and
so then it’s too late to get anything, so having that available is good. -
Participant 03
But one thing I did appreciate was the healthier snacks in the call rooms,
because I found sometimes those were the only things that I would eat all
day. - Participant 04
I can't speak highly enough about the fridge and the food that has greatly
impacted things for me. Participant 06
Nutrition and Sleep Hygiene Seminars The coaching sessions I enjoyed in the moment, but I probably haven't
retained as much of that information as they would to or should have. And
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so, I probably have not been able to implement those, I think maybe if
they've been maybe broken down into several sessions, instead of just two
at the beginning, it might have been easier to kind of be reminded or to
come back to an implement. But I remember enjoying them, I just don't
remember the content as well as I would like. Participant 01
I thought the sleep talks were actually helpful. In some ways the talk
wasn't as applicable to us because we talked a lot about structured
napping, but we just can't when we're doing 24 hours, it's just not possible.
But I did take away some tips about trying to manage myself post call and
when I'm fatigued otherwise, so that was helpful. I did also take away
some stuff from the nutrition talk. So, I've changed the times that I eat
carbs on call and sugar. So that kind of stuff was helpful. Having snacks
always is nice, because at least I knew coming into a call shift. I didn't
have stuff with me, then I would have stuff there. Participant 05
Fatigue Risk Management Officer The FRM Officer is just somebody who reaches out on their own
sometimes. For example, I had a very bad case outcome. And they just
texted me and [they have] just been a good lifeline and support at different
times. But I have not necessarily been using them in their formal role [as
FRM Officer]. I miss email sometimes. Participant 02
I didn't actually know that they were assigned as an officer. Participant 05
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CONTEXT (C):
• Labor and Delivery units across 4 hospital sites in Canada
• Obstetrics and Gynecology Residency Training Program (PGY1-PGY5)
• Fatigue Risk Management Taskforce Support
• Toolkit Application
• Royal College of Physicians and Surgeons of Canada Support
• COVID-19
Mechanisms (M):
• Individual, Program, System approaches
• Education, Human factors, Wellness
Outcomes (O):
• Reduced burnout scores, reduced sleepiness scores, increased
resident satisfaction, perceptions of successful fatigue risk
management
Intervention: Fatigue Risk
Management Plan
Figure 1: Initial Program Theory
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Structures
Government, policies
and practices
C: Ministry of Health
M: Health workforce
O: Fatigue and Well-Being
Impact
Systems
C: Healthcare and
Postgraduate Medical
Education
M: Residency Education
O: Fatigue and Well-
Being Impact
Program
C: OBGYN: Labor and
Delivery Rotation
M: FRMP
O: Fatigue and Well-
Being Impact
Individual
C: PGY-level
M: Existing coping
strategies
O: Fatigue and Well-
Being Impact
Figure 2: Revised Program Theory
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