A Comprehensive Literature Review on Different Marketing Strategies Adopted by Different Industrial Sectors in Sri Lanka and Global context during COVID-19 Era

Marketing strategies are a company's long-term, comprehensive plans for achieving its goals by understanding a variety of consumer needs and creating a measurable, sustainable competitive advantage. Effective marketing plans usually lay out the goals of a firm by helping to define the ideal features of its target market and offering efficient methods to connect with those consumers. In order to attract potential customers and convince them to buy their goods and services, the majority of firms nowadays use certain marketing methods. COVID-19 might be regarded as one of the most dangerous crises in recent memory that occurred abruptly and profoundly altered people's lifestyles all across the world. COVID-19 has affected every individual’s life and economies of the countries. Various industries across the world had to change their operational methods including their marketing activities and strategies followed by a pandemic that changed the way of interacting with consumers. Hotel, FMCG, MSME, Airline or Aviation and Retail industries were impacted with the COVID-19 pandemic and had to change their marketing strategies and follow new strategies to promote the product and services while keeping and forming relationships with the consumer. Therefore, this paper evaluates the marketing strategies adopted by various industries during the COVID-19 pandemic.