Effects of Work from Home Strategy on Employee Performance during the COVID-19 Pandemic: A Case of Private Universities in Kenya

COVID-19 has really impacted the way we used to do a lot of things from early 2020. This has not been selective but in all industries, there has been a change on how processes take place. This study will focus on understanding the effects of work from home strategy on employee performance during the COVID-19 pandemic: a case of private universities in Kenya. How the 32 universities have been affected by the pandemic and how they are countering these effects to ensure they continue with business as usual without compromising the quality of education and giving education relevant to the changing dynamics. The main areas of focus will be self-leadership, technological adoption, communication, employee motivation/satisfaction. The researcher used both primary and secondary data. Questionnaires were used to collect the data and 160 respondents filled the questionnaire online/email (students, administration staff and lecturers), for the senior managers, interviews were also conducted. The researcher used a 5-point Likert Scale of (1) Strongly disagree; (2) Disagree; (3) Neither agree nor disagree; (4) Agree; (5) Strongly agree.