The Students and Faculty Perception of Digital Citizenship Practices in Distance Learning Environment – The Case Study of Al-Quds Open University

COVID-19 pandemic has changed the education landscape and increased the acceptance and adoption of distance educations by both individuals and academic institutions. The rise in e-learning and distance education and the increased access to the Internet and learning technology, it becomes critical that provide positive, safe, legal, and ethical behavioural online. While COVID 19 acerated the use and adoption of online learning, it also highlighted the importance of fostering effective digital citizenship given the level of misinformation and conspiracy theories generated spread on the Internet and social media about the pandemic. In this study, the researcher examined the students and faculty perception of digital citizenship practices in distance learning environments at Al-Quds Open University. The study used a mix method approach with 8 faculty participating in the qualitative interview and 559 students participating in the quantitative survey. The study's findings revealed that while students and teachers were aware of digital citizenship principles, they lacked in-depth understanding and knowledge of topics like digital rights, digital security, and digital ethics. Faculty and students both believed that digital citizenship is vital and required for protecting students' privacy and cultivating ethical technology use. Students and faculty both agreed on the importance of incorporating digital citizenship skills like digital rights, digital security, and digital ethics within e-learning curricula.