SmartTur+ECO: A Multimodal Conversational Recommender System Integrating Virtual Reality and Gamification for Smart Tourism

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Abstract

This paper presents SmartTur+ECO, a system for tourist attractions that integrates conversational recommendation systems (CRS), virtual reality (VR), and gamification. It efficiently gathers trip data and elicits user preferences through interactions with a chatbot, addressing the user-cold start problem common in tourism. Using an exploit-explore approach with sentence embeddings from POI descriptions, SmartTur+ECO provides precise and personalized recommendations organized into multi-day plans, considering opening hours and locations. VR integration offers immersive pre-trip experiences, helping users make informed decisions. Gamification elements like mini-games and rewards boost user engagement and motivation. SmartTur+ECO’s modular and scalable architecture ensures compatibility with various devices and allows for the easy integration of new algorithms and data sources, enhancing recommendation accuracy. This innovative combination sets new standards in tourism by making travel planning more efficient, entertaining, and meaningful.
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SmartTur+ECO: A Multimodal Conversational Recommender System Integrating Virtual Reality and Gamification for Smart Tourism | Authorea try { document.documentElement.classList.add('js'); } catch (e) { } var _gaq = _gaq || []; _gaq.push(['_setAccount', 'G-8VDV14Y67G']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); Skip to main content Preprints Collections Wiley Open Research IET Open Research Ecological Society of Japan All Collections About About Authorea FAQs Contact Us Quick Search anywhere Search for preprint articles, keywords, etc. Search Search ADVANCED SEARCH SCROLL This is a preprint and has not been peer reviewed. Data may be preliminary. 25 June 2025 V1 Latest version Share on SmartTur+ECO: A Multimodal Conversational Recommender System Integrating Virtual Reality and Gamification for Smart Tourism Authors : Juan Carlos Carrillo , Victoria Beltran , Laura Sebastia 0000-0001-8505-9471 [email protected] , Eva Onaindia , Ignacio Seguí 0000-0002-0105-5754 , Alfonso López Almendros 0009-0006-9266-4550 , and Jose Carlos Sola 0000-0001-9354-2500 Authors Info & Affiliations https://doi.org/10.22541/au.175086576.62795242/v1 344 views 159 downloads Contents Abstract Supplementary Material Information & Authors Metrics & Citations View Options References Figures Tables Media Share Abstract This paper presents SmartTur+ECO, a system for tourist attractions that integrates conversational recommendation systems (CRS), virtual reality (VR), and gamification. It efficiently gathers trip data and elicits user preferences through interactions with a chatbot, addressing the user-cold start problem common in tourism. Using an exploit-explore approach with sentence embeddings from POI descriptions, SmartTur+ECO provides precise and personalized recommendations organized into multi-day plans, considering opening hours and locations. VR integration offers immersive pre-trip experiences, helping users make informed decisions. Gamification elements like mini-games and rewards boost user engagement and motivation. SmartTur+ECO’s modular and scalable architecture ensures compatibility with various devices and allows for the easy integration of new algorithms and data sources, enhancing recommendation accuracy. This innovative combination sets new standards in tourism by making travel planning more efficient, entertaining, and meaningful. Supplementary Material File (paper___smarttur___expertsystems_submitted.pdf) Download 3.01 MB Information & Authors Information Version history V1 Version 1 25 June 2025 Copyright This work is licensed under a Non Exclusive No Reuse License. Keywords conversational gamification itinerary planning preference elicitation recommendation tourism virtual reality Authors Affiliations Juan Carlos Carrillo Universitat Politecnica de Valencia View all articles by this author Victoria Beltran Universitat Politecnica de Valencia View all articles by this author Laura Sebastia 0000-0001-8505-9471 [email protected] Universitat Politecnica de Valencia View all articles by this author Eva Onaindia Universitat Politecnica de Valencia View all articles by this author Ignacio Seguí 0000-0002-0105-5754 Universitat Politecnica de Valencia View all articles by this author Alfonso López Almendros 0009-0006-9266-4550 Instituto Tecnologico de Producto Infantil y Ocio View all articles by this author Jose Carlos Sola 0000-0001-9354-2500 Instituto Tecnologico de Producto Infantil y Ocio View all articles by this author Metrics & Citations Metrics Article Usage 344 views 159 downloads .FvxKWukQNSOunydq8rnd { width: 100px; } Citations Download citation Juan Carlos Carrillo, Victoria Beltran, Laura Sebastia, et al. SmartTur+ECO: A Multimodal Conversational Recommender System Integrating Virtual Reality and Gamification for Smart Tourism. Authorea . 25 June 2025. DOI: https://doi.org/10.22541/au.175086576.62795242/v1 If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download. For more information or tips please see 'Downloading to a citation manager' in the Help menu . Format Please select one from the list RIS (ProCite, Reference Manager) EndNote BibTex Medlars RefWorks Direct import Tips for downloading citations document.getElementById('citMgrHelpLink').addEventListener('click', function() { popupHelp(this.href); return false; }); $(".js__slcInclude").on("change", function(e){ if ($(this).val() == 'refworks') $('#direct').prop("checked", false); $('#direct').prop("disabled", ($(this).val() == 'refworks')); }); Cited by Patrícia Alves, Joana Neto, Jorge Lima, José Silva, Luís Conceição, Goreti Marreiros, Travel Together, Play Together: Gamifying a Group Recommender System for Tourism, Proceedings of the Nineteenth ACM Conference on Recommender Systems, (1349-1352), (2025). https://doi.org/10.1145/3705328.3759344 Crossref Loading... View Options View options PDF View PDF Figures Tables Media Share Share Share article link Copy Link Copied! Copying failed. 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