Survey: Accessibility of At-Home COVID-19 Tests for Users with Disabilities

Survey: Accessibility of At-Home COVID-19 Tests for Users with Disabilities | medRxiv /* */ /* */ <!-- <!-- /*! * yepnope1.5.4 * (c) WTFPL, GPLv2 */ (function(a,b,c){function d(a){return"[object Function]"==o.call(a)}function e(a){return"string"==typeof a}function f(){}function g(a){return!a||"loaded"==a||"complete"==a||"uninitialized"==a}function h(){var a=p.shift();q=1,a?a.t?m(function(){("c"==a.t?B.injectCss:B.injectJs)(a.s,0,a.a,a.x,a.e,1)},0):(a(),h()):q=0}function i(a,c,d,e,f,i,j){function k(b){if(!o&&g(l.readyState)&&(u.r=o=1,!q&&h(),l.onload=l.onreadystatechange=null,b)){"img"!=a&&m(function(){t.removeChild(l)},50);for(var d in y[c])y[c].hasOwnProperty(d)&&y[c][d].onload()}}var j=j||B.errorTimeout,l=b.createElement(a),o=0,r=0,u={t:d,s:c,e:f,a:i,x:j};1===y[c]&&(r=1,y[c]=[]),"object"==a?l.data=c:(l.src=c,l.type=a),l.width=l.height="0",l.onerror=l.onload=l.onreadystatechange=function(){k.call(this,r)},p.splice(e,0,u),"img"!=a&&(r||2===y[c]?(t.insertBefore(l,s?null:n),m(k,j)):y[c].push(l))}function j(a,b,c,d,f){return q=0,b=b||"j",e(a)?i("c"==b?v:u,a,b,this.i++,c,d,f):(p.splice(this.i++,0,a),1==p.length&&h()),this}function k(){var a=B;return a.loader={load:j,i:0},a}var l=b.documentElement,m=a.setTimeout,n=b.getElementsByTagName("script")[0],o={}.toString,p=[],q=0,r="MozAppearance"in l.style,s=r&&!!b.createRange().compareNode,t=s?l:n.parentNode,l=a.opera&&"[object Opera]"==o.call(a.opera),l=!!b.attachEvent&&!l,u=r?"object":l?"script":"img",v=l?"script":u,w=Array.isArray||function(a){return"[object Array]"==o.call(a)},x=[],y={},z={timeout:function(a,b){return b.length&&(a.timeout=b[0]),a}},A,B;B=function(a){function b(a){var a=a.split("!"),b=x.length,c=a.pop(),d=a.length,c={url:c,origUrl:c,prefixes:a},e,f,g;for(f=0;f<d;f++)g=a[f].split("="),(e=z[g.shift()])&&(c=e(c,g));for(f=0;f<b;f++)c=x[f](c);return c}function g(a,e,f,g,h){var i=b(a),j=i.autoCallback;i.url.split(".").pop().split("?").shift(),i.bypass||(e&&(e=d(e)?e:e[a]||e[g]||e[a.split("/").pop().split("?")[0]]),i.instead?i.instead(a,e,f,g,h):(y[i.url]?i.noexec=!0:y[i.url]=1,f.load(i.url,i.forceCSS||!i.forceJS&&"css"==i.url.split(".").pop().split("?").shift()?"c":c,i.noexec,i.attrs,i.timeout),(d(e)||d(j))&&f.load(function(){k(),e&&e(i.origUrl,h,g),j&&j(i.origUrl,h,g),y[i.url]=2})))}function h(a,b){function c(a,c){if(a){if(e(a))c||(j=function(){var a=[].slice.call(arguments);k.apply(this,a),l()}),g(a,j,b,0,h);else if(Object(a)===a)for(n in m=function(){var b=0,c;for(c in a)a.hasOwnProperty(c)&&b++;return b}(),a)a.hasOwnProperty(n)&&(!c&&!--m&&(d(j)?j=function(){var a=[].slice.call(arguments);k.apply(this,a),l()}:j[n]=function(a){return function(){var b=[].slice.call(arguments);a&&a.apply(this,b),l()}}(k[n])),g(a[n],j,b,n,h))}else!c&&l()}var h=!!a.test,i=a.load||a.both,j=a.callback||f,k=j,l=a.complete||f,m,n;c(h?a.yep:a.nope,!!i),i&&c(i)}var i,j,l=this.yepnope.loader;if(e(a))g(a,0,l,0);else if(w(a))for(i=0;i (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0];var j=d.createElement(s);var dl=l!='dataLayer'?'&l='+l:'';j.src='//www.googletagmanager.com/gtm.js?id='+i+dl;j.type='text/javascript';j.async=true;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-P4HH5NV'); Skip to main content Home About Submit ALERTS / RSS Search for this keyword Advanced Search Survey: Accessibility of At-Home COVID-19 Tests for Users with Disabilities Sarah Farmer , Amanda Peagler , Rebecca Sheiner , Adina Martinez , Victoria Razin doi: https://doi.org/10.1101/2024.08.13.24311938 Sarah Farmer 1 Center for Advanced Communications Policy, Georgia Institute of Technology Find this author on Google Scholar Find this author on PubMed Search for this author on this site For correspondence: sarah.farmer{at}cacp.gatech.edu Amanda Peagler 1 Center for Advanced Communications Policy, Georgia Institute of Technology Find this author on Google Scholar Find this author on PubMed Search for this author on this site Rebecca Sheiner 1 Center for Advanced Communications Policy, Georgia Institute of Technology Find this author on Google Scholar Find this author on PubMed Search for this author on this site Adina Martinez 1 Center for Advanced Communications Policy, Georgia Institute of Technology Find this author on Google Scholar Find this author on PubMed Search for this author on this site Victoria Razin 2 Georgia Tech Research Institute Find this author on Google Scholar Find this author on PubMed Search for this author on this site Abstract Full Text Info/History Metrics Preview PDF 2 Abstract Widespread access to over-the-counter at-home COVID-19 tests was a crucial component of the United States’ public health response to the COVID-19 pandemic. For at-home testing to be effective, it is essential for the tests to be not only available but also usable and accessible to people with disabilities. In the present study, a survey was conducted to collect feedback about people’s experiences using over-the-counter COVID-19 tests, with an aim to identify barriers to the accessibility of COVID-19 tests for people with disabilities. Survey respondents self-identified as having little to no vision, low vision, or limited dexterity. The survey covered ten at-home COVID-19 test brands. For each test that a respondent had used, the survey included questions about whether the user was able to complete the test independently or whether they needed assistance, the ease of use for performing each part of the testing procedure, and any difficulties that the user encountered while using the test. The survey also included questions for each test regarding the use of mobile applications, digital instructions, and customer service. This report presents the results of nearly 400 responses to the accessibility survey. The results offer an improved understanding of accessibility barriers for at-home COVID-19 tests; designers of at-home diagnostic tests can apply this knowledge in order to improve the accessibility of over-the-counter COVID-19 tests and other at-home diagnostic tests to people with disabilities. 3 Introduction The ability to test for contagious viruses at home is crucial for public health, though home users must be able to correctly complete and understand the tests for them to be effective. Home diagnostics requires a deep understanding of users’ perspectives and abilities. Companies often overlook challenges faced by people with disabilities, such as low or no vision and dexterity limitations. Failing to design with these limitations in mind can exclude a large portion of the population from using these tests. To control the COVID-19 pandemic, the FDA issued Emergency Use Authorizations that allowed many COVID-19 tests to enter the market, allowing the public to test for COVID-19 at home. Access to at-home COVID-19 tests to American households increased significantly with the free delivery of tests via the US Postal Service. The increase in test availability also increases the amount of user experiences to be studied. The purpose of this survey was to collect feedback about people’s experiences with over-the-counter COVID-19 at-home test kits. This feedback was collected to identify barriers to the accessibility of COVID-19 tests for people with disabilities. 4 Methods Ten at-home COVID-19 test brands were identified and selected based on availability and popularity. All ten COVID-19 tests included in the accessibility survey were lateral flow assays (LFAs). One test included a reader that presented results via a smartphone application and the others were read visually, all with varying protocol complexity. The tests selected for the survey are listed below. If participants had used a test not listed or could not remember the test used, “Other” and “I don’t know” responses were available. BinaxNow, Abbott iHealth, iHealth Labs, Inc. QuickVue, QuidelOrtho Corporation CareStart, Access Bio, Inc. Flowflex, ACON Laboratories, Inc. Roche, Roche Diagnostics InteliSwab, OraSure Technologies, Inc. On/Go, Access Bio, Inc. Ellume, Ellume Limited Siemens Clinitest, Siemens Healthineers Representation across various disability groups was prioritized. In particular, the following groups were targeted: blind users, users with low vision, users with limited dexterity, and older adult users. Participants were recruited through Georgia Tech’s HomeLab, advocacy organizations, email, and word of mouth. The survey was conducted online via the Qualtrics platform from August 16, 2022 to November 17, 2022, and received 840 total responses. Participants provided their informed consent prior to beginning the survey. Participation for this study was voluntary and participants had the right to withdraw at any time without reason and without penalty. The survey took approximately 30 minutes to complete. This study was approved by the Georgia Tech Institutional Review Board (IRB). Before distribution, the survey was checked to ensure it was accessible to people with vision-related disabilities. To ensure high-quality data, duplicate and incomplete responses were removed. This resulted in a total of 394 responses included in the study. 4.1 Limitations Limited demographic data was collected; participants were asked to provide only their age and which disability type (if any) they identified with. Categorization into disability types was self-identified and many participants identified with multiple disability types. Because this survey was distributed and taken online only, individuals who are less proficient with smartphones and computers were likely under-represented; this is an important user group to study in the future as users with fewer technological skills are less likely to benefit from accessibility aids such as mobile apps, reader technologies, and digital or video instructions. Due to a conservative approach to data cleaning, legitimate responses may have been removed from the dataset. 4.2 Survey The survey consisted of three parts: general questions, test-specific questions, and closing questions. The survey began with a series of general questions related to the participant’s demographics, self-identification with a disability, and comfort with technology. Participants also selected which at-home COVID-19 test brands they had used: BinaxNow, iHealth, QuickVue, CareStart, Flowflex, Roche, InteliSwab, On/Go, Ellume, Siemens Clinitest (or “Other” or “I don’t know”). The general questions and answer choices are given in Table 1 . View this table: View inline View popup Table 1. Overall Questions. For each test that participants indicated they had used, they were prompted with a series of questions regarding the accessibility of that test. If participants selected ‘I don’t know’ in response to which test(s) they had used, they were prompted with the same questions about their test with the test name removed from the questions. The test-specific questions and answer choices are given in Table 2 . View this table: View inline View popup Table 2: Test-Specific Accessibility Questions. After completing the test-specific questions for each of the tests selected from the test list, participants were asked two closing questions. The closing questions and answer choices are given in Table 3 . View this table: View inline View popup Download powerpoint Table 3: Closing Questions. 5 Results Results are provided in table format below. 5.1 General Questions Table 4 presents the number and percentage of participants in each age group provided as a survey response option. View this table: View inline View popup Download powerpoint Table 4. Age groups. Table 5 presents the number of participants who self-identified as belonging to one of the disability categories provided as a response option; participants were able to select multiple responses. View this table: View inline View popup Download powerpoint Table 5. Self-identified multiple selection disability type. Table 6 presents the self-reported smartphone and computer skills proficiency ratings of participants. Seventeen responses (4.3%) were missing for this question. View this table: View inline View popup Table 6. Self-reported smartphone and computer skills proficiency rating. 5.2 At-home test groups All ten COVID-19 tests included in the accessibility survey were lateral flow assays (LFAs). These tests were divided into groups depending on whether the results were read visually or with an app reader. The visually read LFAs split into two groups: those with fluid transfer required via a tube with a dropper tip (Group 1), and those without fluid transfer (Group 2). Group 3 consisted of an LFA that used an app reader. The groups are outlined in Table 7 . View this table: View inline View popup Download powerpoint Table 7: Three groups of tests. The survey responses were aggregated for all tests within a group. Survey responses for each group of tests are given below. 5.3 Difficulty Completing Tasks Table 8 provides the number and percent of users of each group of tests who had difficulty completing the tasks comprising the testing process. View this table: View inline View popup Table 8. Responses to question: “Think of the first time you used the [test name] test. Did you have difficulty completing any of the following tasks? Select all that apply.” 5.4 Tools or Assistance to Perform Test Table 9 provides the number and percent of users of each group of tests who used tools or assistance to perform the test. View this table: View inline View popup Download powerpoint Table 9. Responses to question: “What tools or assistance, if any, did you use to perform the test?” 5.5 Conducting the Test on the First Try Table 10 provides the number and percent of users of each group of tests who were or were not able to conduct the test on their first try. View this table: View inline View popup Download powerpoint Table 10. Responses to question: “Were you able to conduct this test on your first try?” 5.6 Length of Time to Perform Test Table 11 indicates the length of time users spent performing the test, not including the time spent waiting for results. View this table: View inline View popup Download powerpoint Table 11. Responses to question: “How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results?” 5.7 Instruction Format and Access to Electronic Information Table 12 indicates the format of instructions used with the test. View this table: View inline View popup Download powerpoint Table 12. Responses to question: “What format of instructions did you use?” Table 13 indicates the number and percent of users who were able to access electronic information via a QR Code. View this table: View inline View popup Download powerpoint Table 13. Responses to question: “Were you able to access electronic information via a QR Code?” 5.8 Ease of Use for Opening Packaging Table 14 indicates the ease of use for opening the test packaging without assistance. View this table: View inline View popup Download powerpoint Table 14. Responses to question: “How easy was opening the package of the [test name] test for you? (without assistance)” 5.9 Ease of Use for Completing Test Protocol Table 15 provides the ease of use for completing the test protocol without assistance. View this table: View inline View popup Download powerpoint Table 15. Responses to question: “How easy was completing the test protocol for you? (without assistance)” 5.10 Interpreting Test Results Table 16 indicates the ease of use for interpreting test results without assistance. View this table: View inline View popup Download powerpoint Table 16. Responses to question: “How easy was interpreting the test results for you? (without assistance)” Table 17 indicates whether or not users were able to interpret test results without assistance. View this table: View inline View popup Download powerpoint Table 17. Responses to question: “Were you able to interpret the test results? (without assistance)” 5.11 Associated App Table 18 indicates the ease of use of an app associated with the test. View this table: View inline View popup Download powerpoint Table 18. Responses to question: “If there was an associated app for the test, how easy was it for you to use (without assistance)?” Table 19 indicates how helpful participants found the app for completing the test. View this table: View inline View popup Download powerpoint Table 19. Responses to question: “How helpful was the app in assisting you with completing the test?” 5.12 Valid Test Results Table 20 indicates the number and percent of users of each group of tests who received a valid test result. View this table: View inline View popup Download powerpoint Table 20. Responses to question: “Did you receive a valid test result with the [test name] test (positive or negative)?” 5.13 Customer Support Table 21 indicates the number and percent of users of each group of tests who attempted to contact customer support. View this table: View inline View popup Download powerpoint Table 21. Responses to question: “Did you attempt to contact [test name]’s customer support?” Table 22 indicates the number and percent of users of each group of tests who were able to talk with customer support. View this table: View inline View popup Download powerpoint Table 22. Responses to question: “Were you able to talk with customer support?” Table 23 indicates how helpful users found customer support in answering their question(s). View this table: View inline View popup Download powerpoint Table 23. Responses to question: “Was customer support helpful in answering your question(s)?” 5.14 Change in Experience over Time Participants who performed a test multiple times were asked about the change in their experience with the test over time. Responses to this question are given in Table 24 . View this table: View inline View popup Download powerpoint Table 24. Responses to question: “If you have performed the [test name] test multiple times, how did your experience change?” 5.15 Final questions Table 25 presents participants’ feelings toward theoretically receiving only digital instructions in future tests (i.e., no printed instructions received with test kits). View this table: View inline View popup Table 25. Feelings toward all digital instructions. This work is supported by NIH grants U54 EB027690 02S1 and U54 EB027690 05S1. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health. 6 Appendix Raw unprocessed data exported from Qualtrics: this includes all responses received prior to data cleaning COVID-19 Home Test Survey June 14th 2024, 12:26 pm MDT Q1 - What is your age group? View this table: View inline View popup Download powerpoint Table 26. Stats for Q1: “What is your age group?” View this table: View inline View popup Download powerpoint Table 27. Responses to Q1: “What is your age group?” Q2 - Do you identify with any of the following? If so, indicate all that apply View this table: View inline View popup Download powerpoint Table 28. Disability identification. Q2: “Do you identify with any of the following?” Q211 - Do you have a smartphone or tablet? View this table: View inline View popup Download powerpoint Table 29. Stats for Q211: “Do you have a smartphone or tablet?” View this table: View inline View popup Download powerpoint Table 30. Responses to Q211: “Do you have a smartphone or tablet?” Q212 - How would you rate your smartphone, tablet, and computer skills? View this table: View inline View popup Download powerpoint Table 31. Stats for Q212: “How would you rate your smartphone, tablet, and computer skills?” View this table: View inline View popup Download powerpoint Table 32. Q212: Response to “How would you rate your smartphone, tablet, and computer skills?” Q207 - Are you associated with any of the following groups? View this table: View inline View popup Download powerpoint Table 33. Group affiliation. Responses to Q207: “Are you associated with any of the following groups?” Q207_4_TEXT – Other View this table: View inline View popup Table 34. Open response to Other - Group Affiliations Q3 - Have you taken any COVID-19 home tests in the last year? View this table: View inline View popup Download powerpoint Table 35. Stats for Q3: “Have you taken any COVID-19 home tests in the last year?” View this table: View inline View popup Download powerpoint Table 36. Responses to Q3: “Have you taken any COVID-19 home tests in the last year?” Q4 - Which test(s) have you used? View this table: View inline View popup Download powerpoint Table 37. Responses to Q4: “Which test(s) have you used?” Q4_10_TEXT – Other View this table: View inline View popup Table 38. Open response to Q4: “Which test(s) have you used?” Q208 - iHealth Think of the first time you used the iHealth test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 39. Response to Q208: iHealth - Did you have any difficulty completing the following tasks?” Q208_7_TEXT – Other View this table: View inline View popup Download powerpoint Table 40. Open response to Other, Q208: “iHealth - Did you have any difficulty completing the following tasks?” Q209 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 41. Response to Q209: “iHealth - What tools or assistance, if any, did you use to perform the test?” Q209_8_TEXT – Other View this table: View inline View popup Table 42. Open responses to Other Q209: “iHealth - What tools or assistance, if any, did you use to perform the test?” Q40 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 43. Stats for Q40: “Were you able to conduct this [iHealth] test on your first try?” View this table: View inline View popup Download powerpoint Table 44. Response to Q40: “Were you able to conduct this [iHealth] test on your first try?” Q41 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 45. Stats for Q41: “How long did it take to complete the steps required to perform the [iHealth] test?” View this table: View inline View popup Download powerpoint Table 46. Response to Q41: “How long did it take to complete the steps required to perform the [iHealth] test?” Q42 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 47. Responses to Q42: “What format of [iHealth] instructions did you use?” Q44 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 48. Stats for Q44: “Were you able to access electronic information via a [iHealth] QR code?” View this table: View inline View popup Download powerpoint Table 49. Responses to Q44: “Were you able to access electronic information via a [iHealth] QR code?” Q611 - How easy was opening the package of the iHealth test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 50. Stats for Q611: “How easy was completing the [iHealth] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 51. Responses to Q45:“How easy was complete the [iHealth] test protocol for you? (without assistance)” Q46 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 52. Stats for Q46: “How easy was interpreting the [iHealth] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 53. Response to Q46: “How easy was interpreting the [iHealth] test results for you? (without assistance)” Q210 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 54. Stats for Q210: “Were you able to interpret the [iHealth] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 55. Response to Q210: “Were you able to interpret the [iHealth] test results? (without assistance)” Q47 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Table 56. Stats for Q47: “If there was an associated app for the [iHealth] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 57. Response to Q47: “If there was an associated app for the [iHealth] test, how easy was it for you to use? (without assistance)” Q417 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 58. Stats for Q417: “How helpful was the app in assisting you with completing the [iHealth] test?” View this table: View inline View popup Download powerpoint Table 59. Response to Q417: “How helpful was the app in assisting you with completing the [iHealth] test?” Q48 - Did you receive a valid test result with the iHealth test (positive or negative)? View this table: View inline View popup Download powerpoint Table 60. Stats for Q48: “Did you receive a valid test result with the iHealth test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 61. Response to Q48: “Did you receive a valid test result with the iHealth test (positive or negative)?” Q50 - Did you attempt to contact iHealth’s customer support? View this table: View inline View popup Download powerpoint Table 62. Stats for Q50: “Did you attempt to contact iHealth’s customer support?” View this table: View inline View popup Download powerpoint Table 63. Response to Q50: “Did you attempt to contact iHealth’s customer support?” Q213 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 64. Stats for Q213: “Were you able to talk with [iHealth] customer support?” View this table: View inline View popup Download powerpoint Table 65. Responses to Q213: “Were you able to talk with [iHealth] customer support?” Q214 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 66. Stats for Q214: “Was [iHealth] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 67. Responses to Q214: “Was [iHealth] customer support helpful in answering your question(s)? Q54 - If you have performed the iHealth test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 68. Stats for Q54: “If you have performed the iHealth test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 69. Responses to Q54: “If you have performed the iHealth test multiple times, how did your experience change?” Q51 - What did you like about the iHealth test? View this table: View inline View popup Table 70. Open responses to Q51: “What did you like about the iHealth test?” Q52 - What would you like to see improved for the iHealth test? View this table: View inline View popup Table 71. Open response to Q52: “What would you like to see improved for the iHealth test?” Q656 - BinaxNow Think of the first time you used the BinaxNow test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 72. Response to Q656: “Binax Now - Did you have difficulty completing any of the following tasks?” Q656_7_TEXT – Other View this table: View inline View popup Download powerpoint Table 73. Open response to Other - Q656: “Binax Now - Did you have difficulty completing any of the following tasks?” Q657 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 74. Responses to Q657: “What tools or assistance, if any, did you use to perform the [BinaxNow] test?” Q657_8_TEXT – Other View this table: View inline View popup Table 75. Open response to Other - Q657: “What tools or assistance, if any, did you use to perform the [BinaxNow] test?” Q658 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 76. Q658: “Were you able to conduct this [BinaxNow] test on your first try?” View this table: View inline View popup Download powerpoint Table 77. Responses to Q658: “Were you able to conduct this [BinaxNow] test on the first try?” Q659 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 78. Q659: “How long did it take to complete the steps required to perform the [BinaxNow] test, not including the time you spent waiting for results?” View this table: View inline View popup Table 79. Responses to Q659: “How long did it take complete the steps required to perform the [BinaxNow] test?” Q660 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 80. Response to Q660: “What format of [BinaxNow] instructions did you use?” Q661 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 81. Stats for Q661: “Were you able to access electronic information via a [BinaxNow] QR Code?” View this table: View inline View popup Download powerpoint Table 82. Responses to Q661: “Were you able to access electronic information via [BinaxNow] QR Code?” Q662 - How easy was opening the package of the BinaxNow test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 83. Stats for Q662: “How easy was opening the package of the BinaxNow test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 84. Responses to Q662: “How easy was opening the package of the BinaxNow test for you? (without assistance)” Q663 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 85. Stats for Q663: “How easy was completing the [BinaxNow] test protocol for you? (without assistance)” View this table: View inline View popup Table 86. Response to Q663: “How easy was completing the [BinaxNow] test protocol for you? (without assistance)” Q664 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 87. Stats for Q664: “How easy was interpreting the [BinaxNow] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 88. Responses to Q664:“How easy was interpreting the [BinaxNow] test results for you? (without assistance)” Q665 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Table 89. Q665: “Were you able to interpret the test results? (without assistance)” Q666 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 90. Stats for Q666: “If there was an associated app for the [BinaxNow] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 91. Responses to Q666: “If there was an associated app for the [BinaxNow] test, how easy was it for you to use? (without assistance)” Q667 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 92. Stats for Q667: “How helpful was the app in assisting you with completing the [BinaxNow] test?” View this table: View inline View popup Download powerpoint Table 93. Responses to Q668: “How helpful was the app in assisting you with completing the [BinaxNow] test?” Q668 - Did you receive a valid test result with the BinaxNow test (positive or negative)? View this table: View inline View popup Download powerpoint Table 94. Stats for Q668: “Did you receive a valid test result with the BinaxNow test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 95. Responses to Q668: “Did you receive a valid test result with the BinaxNow test (positive or negative)?” Q669 - Did you attempt to contact BinaxNow’s customer support? View this table: View inline View popup Download powerpoint Table 96. Stats for Q669: “Did you attempt to contact BinaxNow’s customer support?” View this table: View inline View popup Download powerpoint Table 97. Responses to Q669: “Did you attempt to contact BinaxNow’s customer support?” Q670 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 98. Stats for Q670: “Were you able to talk with [BinaxNow] customer support?” View this table: View inline View popup Download powerpoint Table 99. Responses to Q670: “Were you able to talk with [BinaxNow] customer support?” Q671 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 100. Stats for Q671: “Was [BinaxNow] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 101. Responses to Q671: “Was [BinaxNow] customer support helpful in answering your question(s)?” Q672 - If you have performed the BinaxNow test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 102. Stats for Q672: “If you have performed the BinaxNow test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 103. Responses to Q672: “If you have performed the BinaxNow test multiple times, how did your experience change?” Q673 - What did you like about the BinaxNow test? View this table: View inline View popup Table 104. Open response to Q673: “What did you like about the BinaxNow test?” Q674 - What would you like to see improved for the BinaxNow test? View this table: View inline View popup Table 105. Open responses to Q674: “What would you like to see improved for the BinaxNow test?” Q675 - QuickVue Think of the first time you used the QuickVue test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 106. Responses to Q675: “QuickVue - Did you have difficulty completing any of the following tasks?” Q675_7_TEXT – Other View this table: View inline View popup Download powerpoint Table 107. Open responses to Other - Q675: “QuickVue - Did you have difficulty completing any of the following tasks?” Q676 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 108. Responses to Q676: “What tools or assistance, if any, did you use to perform the [QuickVue] test?” Q676_8_TEXT – Other View this table: View inline View popup Download powerpoint Table 109. Open response to Other - Q676: “What tools or assistance, if any, did you use to perform the [QuickVue] test?” Q677 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 110. Stats for Q677: “Were you able to conduct this[QuickVue] test on your first try?” View this table: View inline View popup Table 111. Response to Q677: “Were you able to conduct this [QuickVue] test on your first try?” Q678 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 112. Stats for Q678: “How long did it take to complete the steps required to perform the [QuickVue] test?” View this table: View inline View popup Download powerpoint Table 113. Response to Q678: “How long did it take to complete the steps required to perform the [QuickVue] test?” Q679 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 114. Responses to Q679: “What format of [QuickVue] instructions did you use?” Q680 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 115. Q680: “Were you able to access electronic information via QR Code?” View this table: View inline View popup Download powerpoint Table 116. Responses to Q680: “Were you able to access electronic information via [QuickVue] QR Code?” Q681 - How easy was opening the package of the QuickVue test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 117. Stats for Q681: “How easy was opening the package of the QuickVue test for you? (without assistance)” View this table: View inline View popup Table 118. Responses to Q681: “How easy was opening the package of the QuickVue test for you? (without assistance)” Q682 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 119. Stats for Q682: “How easy was completing the [QuickVue] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 120. Responses to Q682: “How easy was completing the [QuickVue] test protocol for you? (without assistance)” Q683 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 121. Stats for Q683: “How easy was interpreting the [QuickVue] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 122. Responses to Q683: “How easy was interpreting the [QuickVue] test results for you? (without assistance)” Q684 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 123. Stats for Q684: “Were you able to interpret the [QuickVue] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 124. Responses to Q684: “Were you able to interpret the [QuickVue] test results? (without assistance)” Q685 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Table 125. Stats for Q685: “If there was an associated app for the [QuickVue] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 126. Responses to Q685: “If there was an associated app for the [QuickVue] test, how easy was it for you to use? (without assistance)” Q686 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 127. Stats for Q686: “How helpful was the app in assisting you with completing the [QuickVue] test?” View this table: View inline View popup Download powerpoint Table 128: Responses to Q686: “How helpful was the app in assisting you with completing the [QuickVue] test?” Q687 - Did you receive a valid test result with the QuickVue test (positive or negative)? View this table: View inline View popup Download powerpoint Table 129. Stats for Q:687: “Did you receive a valid test result with the QuickVue test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 130. Response to Q687: “Did you receive a valid test result with the QuickVue test (positive or negative)?” Q688 - Did you attempt to contact QuickVue’s customer support? View this table: View inline View popup Download powerpoint Table 131. Stats forQ688: “Did you attempt to contact QuickVue’s customer support?” View this table: View inline View popup Download powerpoint Table 132. Response to Q688: “Did you attempt to contact QuickVue’s customer support?” Q689 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 133. Stats for Q689: “Were you able to talk with [QuickVue] customer support?” View this table: View inline View popup Download powerpoint Table 134. Response to Q689: “Were you able to talk with [QuickVue] customer support?” Q690 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 135. Stats for Q690: “Was [QuickVue] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 136. Responses to Q690: “Was [QuickVue] customer support helpful in answering your question(s)?” Q691 - If you have performed the QuickVue test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 137. Stats for Q691: “If you have performed the QuickVue test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 138. Responses to Q691: “If you have performed the QuickVue test multiple times, how did your experience change?” Q692 - What did you like about the QuickVue test? View this table: View inline View popup Table 139. Open response to Q692: “What did you like about the QuickVue test?” Q693 - What would you like to see improved for the QuickVue test? View this table: View inline View popup Table 140. Open responses to Q693: “What would you like to see improved for the QuickVue test?” Q694 - CareStart Think of the first time you used the CareStart test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Table 141. Responses to Q694: CareStart - Did you have any difficulty completing any of the following tasks?” Q694_7_TEXT - Other None Q695 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 142. Responses to Q695: “What tools or assistance, if any, did you use to perform the [CareStart] test?” Q695_8_TEXT - Other None Q696 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 143. Stats for Q696: “Were you able to conduct this [CareStart] test on your first try?” View this table: View inline View popup Download powerpoint Table 144. Responses to Q696: “Were you able to conduct this [CareStart] test on your first try?” Q697 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 145. Stats for Q697: “How long did it take to complete the steps required to perform the [CareStart] test?” View this table: View inline View popup Download powerpoint Table 146. Responses to Q697: “How long did it take to complete the steps required to perform the [CareStart] test?” Q698 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 147. Responses to Q698: “What format of [CareStart] instructions did you use?” Q699 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 148. Stats for Q699: “Were you able to access electronic information via a [CareStart] QR Code?” View this table: View inline View popup Download powerpoint Table 149. Responses to Q699: “Were you able to access electronic information via a [CareStart] QR Code?” Q700 - How easy was opening the package of the CareStart test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 150. Stats for Q700: “How easy was opening the package of the CareStart Test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 151. Responses to Q700: “How easy was opening the package of the CareStart Test for you? (without assistance)” Q701 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 152. Stats for Q701: “How easy was completing the [CareStart] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 153. Responses to Q701: “How easy was completing the [CareStart] test protocol for you? (without assistance)” Q702 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 154. Stats for Q702: “How easy was interpreting the [CareStart] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 155. Responses to Q702: “How easy was interpreting the [CareStart] test results for you? (without assistance)” Q703 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 156. Stats for Q704: “If there was an associated app for the [CareStart] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Table 157. Responses to Q704: “If there was an associated app for the [CareStart] test, how easy was it for you to use? (without assistance)” Q705 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 158. Stats for Q705: “How helpful was the [CareStart] app in assisting you with completing the test?” View this table: View inline View popup Download powerpoint Table 159. Responses to Q705: “How helpful was the [CareStart] app in assisting you with completing the test?” Q706 - Did you receive a valid test result with the CareStart test (positive or negative)? View this table: View inline View popup Download powerpoint Table 160. Stats for Q706: “Did you receive a valid test result with the CareStart test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 161. Responses to Q706: “Did you receive a valid test result with the CareStart test (positive or negative)?” Q707 - Did you attempt to contact CarerStart’s customer support? View this table: View inline View popup Download powerpoint Table 162. Stats for Q707: “Did you attempt to contact CareStart’s customer support?” View this table: View inline View popup Download powerpoint Table 163. Responses to Q707: “Did you attempt to contact CareStart’s customer support?” Q708 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 164. Stats for Q708: “Were you able to talk with [CareStart] customer support?” View this table: View inline View popup Download powerpoint Table 165. Responses to Q708: “Were you able to talk with [CareStart] customer support?” Q709 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 166. Stats for Q709: “Was [CareStart] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 167. Responses to Q709: “Was [CareStart] customer support helpful in answering your question(s)?” Q710 - If you have performed the CareStart test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 168. Stats for Q710: “If you have performed the CareStart test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 169. Responses to Q710: “If you have performed the CareStart test multiple times, how did your experience change?” Q711 - What did you like about the CareStart test? View this table: View inline View popup Download powerpoint Table 170: Open responses to Q711: “What did you like about the CareStart test?” Q712 - What would you like to see improved for the CareStart test? View this table: View inline View popup Download powerpoint Table 171. Open response to Q712: “What would you like to see improved for the CareStart test?” Q713 - Flowflex Think of the first time you used the Flowflex test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Table 172. Responses to Q713: “Flowflex - Did you have difficulty completing any of the following tasks?” Q713_7_TEXT - Other None Q714 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 173. Responses to Q714: “What tools or assistance, if any did you use to perform the [Flowflex] test?” Q714_8_TEXT - Other None Q715 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 174. Stats for Q715: “Were you able to conduct this [Flowflex] test on your first try?” View this table: View inline View popup Download powerpoint Table 175. Responses to Q715: “Were you able to conduct this [Flowflex] test on your first try?” Q716 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 176. Stats for Q716: “How long did it take to complete the steps required to perform the [Flowflex] test?” View this table: View inline View popup Download powerpoint Table 177. Responses to Q716: “How long did it take to complete the steps required to perform the [Flowflex] test?” Q717 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 178. Responses to Q717: “What format of [Flowflex] instructions did you use?” Q718 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 179. Stats for Q718: “Were you able to access [Flowflex] electronic information via a QR Code?” View this table: View inline View popup Download powerpoint Table 180. Responses to Q718: “Were you able to access [Flowflex] electronic information via a QR Code?” Q719 - How easy was opening the package of the Flowflex test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 181. Stats for Q719: “How easy was opening the package of the Flowflex test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 182. Responses to Q719: “How easy was opening the package of the Flowflex tests for you? (without assistance)” Q720 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 183. Stats for Q720: “How easy was completing the [Flowflex] test protocol for you? (without assistance)” View this table: View inline View popup Table 184. Responses to Q720: “How easy was completing the [Flowflex] test protocol for you? (without assistance)” Q721 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 185. Stats for Q721: “How easy was interpreting the [Flowflex] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 186. Responses to Q721: “How easy was interpreting the [Flowflex] test results for you? (without assistance)” Q722 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 187. Stats for Q722: “Were you able to interpret the [Flowflex] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 188. Responses to Q722: “Were you able to interpret the [Flowflex] test results? (without assistance)” Q723 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 189. Stats for Q723: “If there was an associated app for the [Flowflex] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 190. Responses to Q723: “If there was an associated app for the [Flowflex] test, how easy was it for you to use? (without assistance)” Q724 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 191. Stats for Q724: “How helpful was the app in assisting you with completing the [Flowflex] test?” View this table: View inline View popup Download powerpoint Table 192. Responses to Q724: “How helpful was the app in assisting you with completing the [Flowflex] test?” Q725 - Did you receive a valid test result with the Flowflex test (positive or negative)? View this table: View inline View popup Download powerpoint Table 193. Stats for Q725: “Did you receive a valid test result with the Flowflex test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 194. Responses to Q725: “Did you receive a valid test results with the Flowflex test (positive or negative)?” Q726 - Did you attempt to contact Flowflex’s customer support? View this table: View inline View popup Download powerpoint Table 195. Stats for Q726: “Did you attempt to contact Flowflex’s customer support?” View this table: View inline View popup Download powerpoint Table 196. Responses to Q726: “Did you attempt to contact Flowflex’s customer support?” Q727 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 197. Stats for Q:727: “Were you able to talk with [Flowflex] customer support?” View this table: View inline View popup Download powerpoint Table 198. Responses to Q727: “Were you able to talk with customer support?” Q728 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 199. Stats for Q728: “Was [Flowflex] customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 200. Responses to Q728: “Was [Flowflex] customer support helpful in answering your question(s)?” Q729 - If you have performed the Flowflex test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 201. Stats for Q729: “If you have performed the Flowflex test multiple times, how did your experience change?” View this table: View inline View popup Table 202. Responses to Q729: “If you have performed the Flowflex test multiple times, how did your experience change?” Q730 - What did you like about the Flowflex test? View this table: View inline View popup Download powerpoint Table 203. Open response to Q730: “What did you like about the Flowflex test?” Q731 - What would you like to see improved for the Flowflex test? View this table: View inline View popup Download powerpoint Table 204. Open response to Q731: “What would you like to see improved for the Flowflex test?” Q732 - Roche Think of the first time you used the Roche test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Table 205. Response to Q732: “Roche - Did you have any difficulty completing any of the following tasks?” Q732_7_TEXT - Other None Q733 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 206. Responses to Q733: “What tools or assistance, if any, did you use to perform the [Roche] test?” Q733_8_TEXT - Other None Q734 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 207. Stats for Q734: “Were you able to conduct this [Roche] test on your first try?” View this table: View inline View popup Download powerpoint Table 208. Responses to Q734:“Were you able to conduct this [Roche] test on your first try?” Q735 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 209. Stats for Q735: “How long did it take to complete the steps required to perform the [Roche] test?” View this table: View inline View popup Download powerpoint Table 210. Responses to Q735: “How long did it take to complete the steps required to perform the [Roche] test?” Q736 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 211. Responses to Q736: “What format of [Roche] instructions did you use?” Q737 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 212. Stats for Q737: “Were you able to access electronic information via [Roche} QR Code?” View this table: View inline View popup Download powerpoint Table 213. Responses to Q737: “Were you able to access electronic information via [Roche] QR Code?” Q738 - How easy was opening the package of the Roche test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 214. Stats for Q738: “How easy was opening the package of the Roche test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 215. Responses to Q738: “How easy was opening the package of the Roche test for you? (without assistance)” Q739 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 216. Stats for Q739: “How easy was completing the [Roche] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 217. Responses to Q739: “How easy was completing the [Roche] test protocol for you? (without assistance)” Q740 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 218. Stats for Q740: “How easy was interpreting the [Roche] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 219. Responses to Q740: “How easy was interpreting the [Roche] test results for you? (without assistance)” Q741 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 220. Stats for Q741: “Were you able to interpret the test results? (with assistance)” View this table: View inline View popup Download powerpoint Table 221. Responses to Q741: “Were you able to interpret the test results? (with assistance)” Q742 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 222. Stats for Q742: “If there was an associated app for the [Roche] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 223. Response to Q742: “If there was an associated app for the [Roche] test, how easy was it for you to use? (without assistance)” Q743 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 224. Stats for Q743: “How helpful was the app in assisting you with completing the [Roche] test?” View this table: View inline View popup Download powerpoint Table 225. Responses to Q743: “How helpful was the app in assisting you with completing the [Roche] test?” Q744 - Did you receive a valid test result with the Roche test (positive or negative)? View this table: View inline View popup Download powerpoint Table 226. Stats for Q744: “Did you receive a valid test result with the Roche test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 227. Responses to Q744: “Did you receive a valid test result with the Roche test (positive or negative)?” Q745 - Did you attempt to contact Roche’s customer support? View this table: View inline View popup Download powerpoint Table 228. Stats for Q745: “Did you attempt to contact Roche’s customer support?” View this table: View inline View popup Download powerpoint Table 229. Responses to Q745: “Did you attempt to contact Roche’s customer support?” Q746 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 230. Stats for Q746: “Were you able to talk with [Roche] customer support?” View this table: View inline View popup Download powerpoint Table 231. Responses to Q746: “Were you able to talk with [Roche] customer support?” Q747 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 232. Stats for Q747: “Was [Roche] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 233. Responses to Q747: “Was [Roche] customer support helpful in answering your question(s)?” Q748 - If you have performed the Roche test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 234. Stats for Q748: “If you have performed the Roche test multiple times, how did you experience change?” View this table: View inline View popup Download powerpoint Table 235. Responses to Q748: “If you have performed the Roche test multiple times, how did you experience change?” Q749 - What did you like about the Roche test? View this table: View inline View popup Download powerpoint Table 236. Open response to Q749: “What did you like about the Roche test?” Q750 - What would you like to see improved for the Roche test? View this table: View inline View popup Download powerpoint Table 237. Open response to Q750: “What would you like to see improved for the Roche test?” Q770 - InteliSwab Think of the first time you used the InteliSwab test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 238. Responses to Q770: “IneliSwab - Did you have difficulty completing any of the following tasks?” Q770_7_TEXT - Other None Q771 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 239. Responses to Q771: “What tools or assistance, if any, did you use to perform the [InteliSwab] test?” Q771_8_TEXT - Other None Q772 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 240. Stats for Q772: “Were you able to conduct this [InteliSwab] test on your first try?” View this table: View inline View popup Download powerpoint Table 241. Responses to Q772: “Were you able to conduct this [InteliSwab] test on your first try?” Q773 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 242. Stats for Q773: “How long did it take to complete the steps required to perform the [InteliSwab] test?” View this table: View inline View popup Download powerpoint Table 243. Responses to Q773: “How long did it take to complete the steps required to perform the [InteliSwab] test?” Q774 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 244. Response to Q774: “What format of [InteliSwab] instructions did you use?” Q775 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 245. Stats for Q775: “Were you able to access electronic information via a [InteliSwab] QR Code?” View this table: View inline View popup Download powerpoint Table 246. Responses to Q775: “Were you able to access electronic information via a [InteliSwab] QR Code?” Q776 - How easy was opening the package of the InteliSwab test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 247. Stats for Q776: “How easy was opening the package of the InteliSwab test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 248. Responses to Q776: “How easy was opening the package of the InteliSwab test for you? (without assistance)” Q777 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 249. Stats for Q777: “How easy was completing the [InteliSwab] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 250. Responses to Q777: “How easy was completing the [Inteliswab] test protocol for you? (without assistance)” Q778 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 251. Stats for Q778: “How easy was interpreting the [InteliSwab] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 252. Responses to Q778: “How easy was interpreting the [InteliSwab] results for you? (without assistance)” Q779 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 253. Stats for Q779: “Were you able to interpret the [Inteliswab] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 254. Responses to Q779: “Were you able to interpret the [InteliSwab] test results? (without assistance)” Q780 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 255. Stats for Q780: “If there was an associated app for the [InteliSwab] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Table 256. Responses to Q780: “If there was an associated app for the [InteliSwab] test, how easy was it for you to use? (without assistance)?” Q781 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 257. Stats for Q781: “How helpful was the app in assisting you with completing the [InteliSwab] test?” View this table: View inline View popup Download powerpoint Table 258. Responses to Q781: “How helpful was the app in assisting you with completing the [InteliSwab] test?” Q782 - Did you receive a valid test result with the InteliSwab test (positive or negative)? View this table: View inline View popup Download powerpoint Table 259. Stats for Q782: “Did you receive a valid test result with the InteliSwab test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 260. Responses to Q782: “Did you receive a valid test result with the InteliSwab test (positive or negative)?” Q783 - Did you attempt to contact InteliSwab’s customer support? View this table: View inline View popup Download powerpoint Table 261. Stats for Q783: “Did you attempt to contact InteliSwab’s customer support?” View this table: View inline View popup Download powerpoint Table 262. Responses to Q783: “Did you attempt to contact InteliSwab’s customer support?” Q784 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 263. Stats for Q784: “Were you able to talk with [InteliSwab’s] customer support?” View this table: View inline View popup Table 264. Responses to Q784: “Were you able to talk with [InteliSwab’s] customer support?” Q785 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 265. Stats for Q785: “Was [InteliSwab] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 266. Responses to Q785: “Was [InteliSwab] customer support helpful in answering your question(s)?” Q786 - If you have performed the InteliSwab test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 267. Stats for Q786: “If you have performed the InteliSwab test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 268. Responses to Q786: “If you have performed the InteliSwab test multiple times, how did your experience change?” Q787 - What did you like about the InteliSwab test? View this table: View inline View popup Download powerpoint Table 269. Open response to Q787: “What did you like about the InteliSwab test?” Q788 - What would you like to see improved for the InteliSwab test? View this table: View inline View popup Download powerpoint Table 270. Open responses to Q788: “What would you like to see improved for the InteliSwab test?” Q789 - On/Go Think of the first time you used the On/Go test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 271. Responses to Q789: “On/Go - Did you have any difficulty completing any of the following tasks?” Q789_7_TEXT – Other View this table: View inline View popup Download powerpoint Table 272. Open response to Other - Q789: “On/Go - Did you have any difficulty completing any of the following tasks?” Q790 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Table 273. Responses to Q790: “What tools of assistance, if any, did you use to perform the [On/Go] test?” Q790_8_TEXT - Other None Q791 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 274. Stats Q791: “Were you able to conduct this [On/Go] test on your first try?” View this table: View inline View popup Download powerpoint Table 275. Responses to Q791: “Were you able to conduct this [On/Go] test on your first try?” Q792 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 276. Stats for Q792: “How long did it take to complete the steps required to perform the [On/Go] test?” View this table: View inline View popup Download powerpoint Table 277. Responses to Q792: “How long did it take to complete the steps required to perform the [On/Go] test?” Q793 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 278. Responses to Q793: “What format of [On/Go] instructions did you use?” Q794 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 279. Stats for Q794: “Were you able to access electronic information via a [On/Go] QR Code?” View this table: View inline View popup Table 280. Responses to Q794: “Were you able to access electonic information via a [On/Go] QR Code?” Q795 - How easy was opening the package of the On/Go test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 281. Stats for Q795: “How easy was opening the package of the On/Go test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 282. Responses to Q795: “How easy was opening the package of the On/Go test for you? (without assistance)” Q796 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 283. Stats for Q796: “How easy was completing the [On/Go] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 284. Responses to Q796: “How easy was completing the [On/Go] test protocol for you? (without assistance)” Q797 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 285. Stats for Q797: “How easy was interpreting the [On/Go] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 286. Responses to Q797: “How easy was interpreting the [On/Go] test results for you? (without assistance)” Q798 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 287. Stats for Q798: “Were you able to interpret the [On/Go] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 288. Responses to Q798: “Were you able to interpret the [On/Go] test results? (without assistance)” Q799 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 289. Stats for Q799: “If there was an associated app for the [On/Go] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Table 290. Responses to Q799: “If there was an associated app for the [On/Go] test, how easy was it for you to use? (without assistance)” Q800 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 291. Stats for Q800: “How helpful was the [On/Go] app in assisting you with completing the test?” View this table: View inline View popup Download powerpoint Table 292. Responses to Q800: “How helpful was the [On/Go] app in assisting you with completing the test?” Q801 - Did you receive a valid test result with the On/Go test (positive or negative)? View this table: View inline View popup Download powerpoint Table 293. Stats for Q801: “Did you receive a valid test result with the On/Go test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 294. Responses to Q801: “Did you receive a valid test result with the On/Go test (positive or negative)?” Q802 - Did you attempt to contact On/Go’s customer support? View this table: View inline View popup Download powerpoint Table 295. Stats for Q802: “Did you attempt to contact On/Go’s customer support?” View this table: View inline View popup Download powerpoint Table 296. Responses to Q802: “Did you attempt to contact On/Go’s customer support?” Q803 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 297. Stats for Q803: “Were you able to talk with [On/Go] customer support?” View this table: View inline View popup Table 298. Responses to Q803: “Were you able to talk with [On/Go] customer support?” Q804 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 299. Stats for Q804: “Was [On/Going] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 300. Responses to Q804: “Was [On/Going] customer support helpful in answering your question(s)?” Q805 - If you have performed the On/Go test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 301. Stats for Q805: “If you have performed the On/Go test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 302. Responses to Q805: “If you have performed the On/Go test multiple times, how did you experience change?” Q806 - What did you like about the On/Go test? View this table: View inline View popup Download powerpoint Table 303. Open responses to Q806: “What did you like about the On/Go test?” Q807 - What would you like to see improved for the On/Go test? View this table: View inline View popup Table 304. Open responses to Q807: “What would you like to see improved for the On/Go test?” Q808 - Ellume Think of the first time you used the Ellume test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 305. Responses to Q808: “Ellume - Did you have difficulty completing any of the following tasks?” Q808_7_TEXT – Other View this table: View inline View popup Table 306. Open response to Other - Q808: “Ellume - Did you have difficulty completing any of the following tasks?” Q809 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 307. Responses to Q809: “What tools or assistance, if any, did you use to perform the [Ellume] test?” Q809_8_TEXT – Other View this table: View inline View popup Table 308. Open responses to Other - Q809: “What tools or assistance, if any, did you use to perform the [Ellume] test?” Q810 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 309. Stats for Q810: “Were you able to conduct this [Ellume] test on your first try?” View this table: View inline View popup Download powerpoint Table 310. Responses to Q810: “Were you able to conduct this [Ellume] test on your first try?” Q811 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 311. Stats for Q811: “How long did it take to complete the steps required to perform the [Ellume] test?” View this table: View inline View popup Download powerpoint Table 312. Responses to Q811: “How long did it take to complete the steps required to perform the [Ellume] test?” Q812 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 313. Responses to Q812: “What format of [Ellume] instructions did you use?” Q813 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 314. Stats for Q813: “Were you able to access electonic information via a [Ellume] QR Code?” View this table: View inline View popup Download powerpoint Table 315. Responses to Q813: “Were you able to access electronic information via a [Ellume] QR Code?” Q814 - How easy was opening the package of the Ellume test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 316. Stats for Q814: “How easy was opening the package of the Ellume test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 317. Responses to Q814: “How easy was opening the package of the Ellume test for you? (without assistance)” Q815 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 318. Stats for Q815: “How easy was completing the [Ellume] test protocol for you? (without assistance)” View this table: View inline View popup Table 319. Responses to Q815: “How easy was completing the [Ellume] test protocol for you? (without assistance)” Q816 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 320. Stats for Q816: “How easy was interpreting the [Ellume] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 321. Responses to Q816: “How easy was interpreting the [Ellume] test results for you? (without assistance)” Q817 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 322. Stats for Q817: “Were you able to interpret the [Ellume] test results (without assistance)” View this table: View inline View popup Download powerpoint Table 323. Responses to Q817: “Were you able to interpret the [Ellume] test results (without assistance)” Q818 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 324. Stats for Q818: “If there was an associated app for the [Ellume] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 325. Responses to Q818: “If there was an associated app for the [Ellume] test, how easy was it for you to use? (without assistance)” Q819 – How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 326. Stats for Q819: “How helpful was the [Ellume] app in assisting you with completing the test?” View this table: View inline View popup Download powerpoint Table 327. Responses to Q819: “How helpful was the [Ellume] app in assisting you with completing the test?” Q820 - Did you receive a valid test result with the Ellume test (positive or negative)? View this table: View inline View popup Download powerpoint Table 328. Stats for Q820: “Did you receive a valid result with the Ellume test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 329. Responses to Q820: “Did you receive a valid result with the Ellume test (positive or negative)?” Q821 - Did you attempt to contact Ellume customer support? View this table: View inline View popup Download powerpoint Table 330. Stats for Q821: “Did you attempt to contact Ellume customer support?” View this table: View inline View popup Download powerpoint Table 331. Responses to Q821: “Did you attempt to contact Ellume customer support?” Q822 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 332. Stats for Q822: “Were you able to talk with [Ellume] customer support?” View this table: View inline View popup Download powerpoint Table 333. Response to Q822: “Were you able to talk with [Ellume] customer support?” Q823 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 334. Stats for Q823: “Was [Ellume] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 335. Response to Q823: “Was [Ellume] customer support helpful in answering your question(s)?” Q824 - If you have performed the Ellume test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 336. Stats for Q824: “If you have performed the Ellume test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 337. Responses to Q824: “If you have performed the Ellume test multiple times, how did your experience change?” Q825 - What did you like about the Ellume test? View this table: View inline View popup Table 338. Open responses to Q825: “What did you like about the Ellume test?” Q826 - What would you like to see improved for the Ellume test? View this table: View inline View popup Table 339. Open responses to Q826: “What would you like to see improved for the Ellume test?” Q827 - Siemens Clinitest Think of the first time you used the Siemens Clinitest. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 340. Responses to Q827: “Siemens Clinitest - Did you have difficulty completing any of the following tasks?” Q827_7_TEXT - Other None Q828 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 341. Responses to Q828: “What tools or assistance, if any, did you use to perform the [Siemens Clinitest] test?” Q828_8_TEXT - Other None Q829 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 342. Stats for Q829: “Were you able to conduct this [Siemens Clinitest] test on your first try?” View this table: View inline View popup Table 343. Responses to Q829: “Were you able to conduct this [Siemens Clinitest] test on your first try?” Q830 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 344. Stats for Q830: “How long did it take to complete the steps required to perform the [Siemens Clinitest] test?” View this table: View inline View popup Download powerpoint Table 345. Responses for Q830: “How long did it take to complete the steps required to perform the [Siemens Clinitest] test?” Q831 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 346. Responses to Q831: “What format of [Siemens Clinitest] instructions did you use?” Q832 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 347. Stats for Q832: “Were you able to access electronic information via a [Siemens Clinitest] QR Code?” View this table: View inline View popup Download powerpoint Table 348. Responses to Q832: “Were you able to access electronic information via a [Siemens Clinitest] QR Code?” Q833 - How easy was opening the package of the Siemens Clinitest for you? (without assistance) View this table: View inline View popup Download powerpoint Table 349. Stats for Q833: “How easy was opening the package of the Siemens Clinitest for you? (without assistance)” View this table: View inline View popup Table 350. Responses to Q833: “How easy was opening the package of the Siemens Clinitest for you? (without assistance)” Q834 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 351. Stats for Q834: “How easy was completing the [Siemens Clinitest] test protocol for you? (without assistance)?” View this table: View inline View popup Download powerpoint Table 352. Responses to Q834: “How easy was completing the [Siemens Clinitest] test protocol for you? (without assistance)?” Q835 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 353. Stats for Q835: “How easy was interpreting the [Siemens Clinitest] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 354. Responses to Q835: “How easy was interpreting the [Siemens Clinitest] test results for you? (without assistance)” Q836 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 355. Stats for Q836: “Were you able to interpret the [Siemens Clinitest] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 356. Responses to Q836: “Were you able to interpret the [Siemens Clinitest] test results? {without assistance)” Q837 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Table 357. Stats for Q837: “If there was an associated app for the [Siemens Clinitest] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 358. Responses to Q837: “If there was an associated app for the [Siemens Clinitest] test, how easy was it for you to use? (without assistance)” Q838 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 359. Stats for Q838: “How helpful was the app in assisting you with completing the [Siemens Clinitest] test?” View this table: View inline View popup Download powerpoint Table 360. Responses to Q838: “How helpful was the app in assisting you with completing the [Siemens Clinitest] test?” Q839 - Did you receive a valid test result with the Siemens Clinitest (positive or negative)? View this table: View inline View popup Download powerpoint Table 361. Stats for Q839: “Did you receive a valid test result with the Siemens Clinitest (positive or negative)?” View this table: View inline View popup Download powerpoint Table 362. Responses to Q839: “Did you receive a valid test result with the Siemens Clinitest (positive or negative)?” Q840 - Did you attempt to contact Siemens Clinitest customer support? View this table: View inline View popup Download powerpoint Table 363. Stats for Q840: “Did you attempt to contact Siemens Clinitest customer support?” View this table: View inline View popup Download powerpoint Table 364. Responses to Q840: “Did you attempt to contact Siemens Clinitest customer support?” Q841 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 365. Stats for Q841: “Were you able to talk with [Siemens Clinitest] customer support?” View this table: View inline View popup Download powerpoint Table 366. Responses to Q841: “Were you able to talk with [Siemens Clinitest] customer support?” Q842 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 367. Stats for Q842: “Was [Siemens Clinitest] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 368. Responses to Q842: “Was [Siemens Clinitest] customer support helpful in answering your question(s)?” Q843 - If you have performed the Siemens Clinitest multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 369. Stats for Q843: “If you have performed the Siemens Clinitest multiple times, how did you experience change?” View this table: View inline View popup Download powerpoint Table 370. Responses to Q843: “If you have performed the Siemens Clinitest multiple times, how did you experience change?” Q844 - What did you like about the Siemens Clinitest? View this table: View inline View popup Table 371. Open responses to Q844: “What did you like about the Siemens Clinitest?” Q845 - What would you like to see improved for the Siemens Clinitest? View this table: View inline View popup Download powerpoint Table 372. Open responses to Q845: “What would you like to see improved for the Siemens Clinitest?” Q867 - [QID4-ChoiceTextEntryValue-10] The following questions ask about the Other test you indicated “[QID4-ChoiceTextEntryValue-10].” Think of the first time you used the [QID4-ChoiceTextEntryValue-10] test. Did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Table 373. Responses to Q867: Other tests - “Did you have difficulty completing any of the following tasks?” Q867_7_TEXT – Other View this table: View inline View popup Download powerpoint Table 374. Open responses to Other - Q867: “Other tests - Did you have difficulty completing any of the following tasks?” Q868 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 375. Responses to Q868: “What tools or assistance, if any, did you use to perform the [Other] test?” Q868_8_TEXT – Other View this table: View inline View popup Download powerpoint Table 376. Open responses to Other - Q868: “What tools or assistance, if any, did you use to perform the [Other] test?” Q869 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 377. Stats for Q869: “Were you able to conduct this [Other] test on your first try?” View this table: View inline View popup Download powerpoint Table 378. Responses to Q869: “Were you able to conduct this [Other] test on your first try?” Q870 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 379. Stats for Q870: “How long did it take to complete the steps required to perform the [Other] test?” View this table: View inline View popup Download powerpoint Table 380. Responses to Q870: “How long did it take to complete the steps required to perform the [Other] test?” Q871 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 381. Responses to Q871: “What format of [Other] instructions did you use?” Q872 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 382. Stats for Q872: “Were you able to access electronic information via a [Other test] QR Code?” View this table: View inline View popup Download powerpoint Table 383. Responses to Q872: “Were you able to access electronic information via a [Other test] QR Code?” Q873 - How easy was opening the package of the [QID4-ChoiceTextEntryValue-10] test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 384. Stats for Q873: “How easy was opening the package of the [Other] test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 385. Responses to Q873: “How easy was opening the package of the [Other] test for you? (without assistance)” Q874 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 386. Stats for Q874: “How easy was completing the [Other] test protocol for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 387. Responses to Q874: “How easy was completing the [Other] test protocol for you? (without assistance)” Q875 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 388. Stats for Q875: “How easy was interpreting the [Other] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 389. Responses to Q875: “How easy was interpreting the [Other] test results for you? (without assistance)” Q876 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 390. Stats for Q876: “Were you able to interpret the [Other] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 391. Responses to Q876: “Were you able to interpret the [Other] test results? (without assistance)” Q877 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 392. Stats for Q877: “If there was an associated app for the [Other] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Table 393. Responses to Q877: “If there was an associated app for the [Other] test, how easy was it for you to use? (without assistance)” Q878 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 394. Stats for Q878: “How helpful was the app in assisting you with completing the [Other] test?” View this table: View inline View popup Download powerpoint Table 395. Responses to Q878: “How helpful was the app in assisting you with completing the [Other] test?” Q879 - Did you receive a valid test result with the [QID4-ChoiceTextEntryValue-10] test (positive or negative)? View this table: View inline View popup Download powerpoint Table 396. Stats for Q879: “Did you receive a valid test result with the [Other] test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 397. Responses to Q879: “Did you receive a valid test result with the [Other] test (positive or negative)?” Q880 - Did you attempt to contact [QID4-ChoiceTextEntryValue-10] test customer support? View this table: View inline View popup Download powerpoint Table 398. Stats for Q880: “Did you attempt to contact [Other] test customer support?” View this table: View inline View popup Download powerpoint Table 399. Responses to Q880: “Did you attempt to contact [Other] test customer support?” Q881 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 400. Stats for Q881: “Were you able to talk with [Other] customer support?” View this table: View inline View popup Download powerpoint Table 401. Responses to Q881: “Were you able to talk with [Other] customer support?” Q882 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 402. Stats for Q882: “Was [Other] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 403. Response to Q882: “Was [Other] customer support helpful in answering your question(s)?” Q883 - If you have performed the [QID4-ChoiceTextEntryValue-10] test multiple times, how did your experience change? View this table: View inline View popup Table 404. Stat for Q883: “If you have performed the [Other] test multiple times, how did your experience change?” View this table: View inline View popup Download powerpoint Table 405. Responses to Q883: “If you have performed the [Other] test multiple times, how did you experience change?” Q884 - What did you like about the [QID4-ChoiceTextEntryValue-10] test? View this table: View inline View popup Table 406. Open responses to Q884: “What did you like about the [Other] test?” Q885 - What would you like to see improved for the [QID4- ChoiceTextEntryValue-10] test? View this table: View inline View popup Table 407. Open responses to Q885: “What would you like to see improved for the [Other] test?” Q846 - For the unknown brand of COVID-19 test you’ve used, did you have difficulty completing any of the following tasks? Select all that apply View this table: View inline View popup Download powerpoint Table 408. Responses to Q846: “For the unknown brand of COVID-19 test you’ve used, did you have any difficulty completing the following tasks?” Q846_7_TEXT – Other View this table: View inline View popup Table 409. Open response for Other - Q846: “Unknown test - Did you have any difficulty completing the following tasks?” Q847 - What tools or assistance, if any, did you use to perform the test? View this table: View inline View popup Download powerpoint Table 410. Responses to Q847: “What tools or assistance, if any, did you use to perform the [unknown] test?” Q847_8_TEXT – Other View this table: View inline View popup Download powerpoint Table 411. Open responses to Other - Q847: “What tools or other assistance, if any, did you use to perform the [unknown] test?” Q848 - Were you able to conduct this test on your first try? View this table: View inline View popup Download powerpoint Table 412. Stats for Q848: “Were you able to conduct this [unknown] test on your first try?” View this table: View inline View popup Download powerpoint Table 413: Responses to Q848: “Were you able to conduct this [unknown] test on your first try?” Q849 - How long did it take to complete the steps required to perform the test, not including the time you spent waiting for results View this table: View inline View popup Download powerpoint Table 414: Stats for Q849: “How long did it take to complete the steps required to perform the [unknown] test?” View this table: View inline View popup Download powerpoint Table 415. Responses to Q849: “How long did it take to complete the steps required to perform the [unknown] test?” Q850 - What format of instructions did you use? View this table: View inline View popup Download powerpoint Table 416. Responses to Q850: “What format of [unknown test] instructions did you use?” Q851 - Were you able to access electronic information via a QR Code? View this table: View inline View popup Download powerpoint Table 417. Stats for Q851: “Were you able to access electronic information via a [unknown test] QR Code?” View this table: View inline View popup Download powerpoint Table 418. Responses to Q851: “Were you able to access electronic information via a [unknown test] QR Code?” Q852 - How easy was opening the package of your COVID-19 home test for you? (without assistance) View this table: View inline View popup Download powerpoint Table 419. Stats for Q852: “How easy was opening the package of your [unknown] COVID-19 home test for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 420. Responses to Q852: “How easy was opening the package of your [unknown] COVID- 19 home test for you? (without assistance)” Q853 - How easy was completing the test protocol for you? (without assistance) View this table: View inline View popup Download powerpoint Table 421. Stats for Q853: “How easy was completing the [unknown] test protocol for you? (without assistance)” View this table: View inline View popup Table 422. Responses to Q853: “How easy was completing the [unknown] test protocol for you? (without assistance)” Q854 - How easy was interpreting the test results for you? (without assistance) View this table: View inline View popup Download powerpoint Table 423. Stats for Q854: “How easy was interpreting the [unknown] test results for you? (without assistance)” View this table: View inline View popup Download powerpoint Table 424. Responses to Q854: “How easy was interpreting the [unknown] test results for you? (without assistance)” Q855 - Were you able to interpret the test results? (without assistance) View this table: View inline View popup Download powerpoint Table 425. Stats for Q855: “Were you able to interpret the [unknown] test results? (without assistance)” View this table: View inline View popup Download powerpoint Table 426. Responses to Q855: “Were you able to interpret the [unknown] test results? (without assistance)” Q856 - If there was an associated app for the test, how easy was it for you to use? (without assistance) View this table: View inline View popup Download powerpoint Table 427. Stats for Q856: “If there was an associated app for the [unknown] test, how easy was it for you to use? (without assistance)” View this table: View inline View popup Download powerpoint Table 428. Responses to Q856: “If there was an associated app for the [unknown] test, how easy was it for you to use? (without assistance)” Q857 - How helpful was the app in assisting you with completing the test? View this table: View inline View popup Download powerpoint Table 429. Stats for Q857: “How helpful was the app in assisting you with completing the [unknown] test?” View this table: View inline View popup Download powerpoint Table 430. Responses to Q857: “How helpful was the app in assisting you with completing the [unknown] test?” Q858 - Did you receive a valid test result with your COVID-19 home test (positive or negative)? View this table: View inline View popup Download powerpoint Table 431. Stats for Q858: “Did you receive a valid test result with your [unknown] COVID-19 home test (positive or negative)?” View this table: View inline View popup Download powerpoint Table 432. Responses to Q858: “Did you receive a valid test result with your [unknown] COVID- 19 home test (positive or negative)?” Q859 - Did you attempt to contact customer support? View this table: View inline View popup Download powerpoint Table 433. Stats for Q859: “Did you attempt to contact [unknown test] customer support?” View this table: View inline View popup Download powerpoint Table 434. Responses to Q859: “Did you attempt to contact [unknown test] customer support?” Q860 - Were you able to talk with customer support? View this table: View inline View popup Download powerpoint Table 435. Stats for Q860: “Were you able to talk with [unknown test] customer support?” View this table: View inline View popup Download powerpoint Table 436. Responses to Q 866: “Were you able to talk with [unknown test] customer support?” Q861 - Was customer support helpful in answering your question(s)? View this table: View inline View popup Download powerpoint Table 437. Stats for Q861: “Was [unknown test] customer support helpful in answering your question(s)?” View this table: View inline View popup Download powerpoint Table 438. Responses to Q861: “Was [unknown test] customer support helpful in answering your question(s)?” Q862 - If you have performed your COVID-19 home test multiple times, how did your experience change? View this table: View inline View popup Download powerpoint Table 439. Stats for Q862: “If you have performed you [unknown] COVID-19 home test multiple times, how did your experience change?” View this table: View inline View popup Table 440. Responses to Q862: “If you have performed you [unknown] COVID-19 home test multiple times, how did your experience change?” Q863 - What did you like about the test? View this table: View inline View popup Table 441. Open response to Q863: “What did you like about the [unknown] test?” Q864 - What would you like to see improved for your COVID Home test? View this table: View inline View popup Table 442. Open responses to Q864: “What would you like to see improved for your [unknown] COVID Home test?” Q206 - How would you feel if you were provided with only digital instructions (no printed instructions)? View this table: View inline View popup Download powerpoint Table 443. Stats for Q206: “How would you feel if you were provided with only digital instructions (no printed instructions)?” View this table: View inline View popup Download powerpoint Table 444. Responses to Q206: “How would you feel if you were provided with only digital instructions (no printed instructions)?” Q191 - This is the last survey question. Do you have any feedback regarding COVID-19 home tests in general? View this table: View inline View popup Table 445. Open responses to Q191: “Do you have any feedback regarding COVID-19 home tests in general?” View the discussion thread. Back to top Previous Next Posted August 14, 2024. Download PDF Email Thank you for your interest in spreading the word about medRxiv. 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Share Survey: Accessibility of At-Home COVID-19 Tests for Users with Disabilities Sarah Farmer , Amanda Peagler , Rebecca Sheiner , Adina Martinez , Victoria Razin medRxiv 2024.08.13.24311938; doi: https://doi.org/10.1101/2024.08.13.24311938 Share This Article: Copy Citation Tools Survey: Accessibility of At-Home COVID-19 Tests for Users with Disabilities Sarah Farmer , Amanda Peagler , Rebecca Sheiner , Adina Martinez , Victoria Razin medRxiv 2024.08.13.24311938; doi: https://doi.org/10.1101/2024.08.13.24311938 Citation Manager Formats BibTeX Bookends EasyBib EndNote (tagged) EndNote 8 (xml) Medlars Mendeley Papers RefWorks Tagged Ref Manager RIS Zotero Tweet Widget Facebook Like Google Plus One Subject Area Infectious Diseases (except HIV/AIDS) Subject Areas All Articles Addiction Medicine (573) Allergy and Immunology (865) Anesthesia (302) Cardiovascular Medicine (4453) Dentistry and Oral Medicine (444) Dermatology (383) Emergency Medicine (609) Endocrinology (including Diabetes Mellitus and Metabolic Disease) (1515) Epidemiology (15242) Forensic Medicine (30) Gastroenterology (1131) Genetic and Genomic Medicine (6615) Geriatric Medicine (669) Health Economics (1001) Health Informatics (4552) Health Policy (1372) Health Systems and Quality Improvement (1614) Hematology (543) HIV/AIDS (1270) Infectious Diseases (except HIV/AIDS) (15929) Intensive Care and Critical Care Medicine (1106) Medical Education (624) Medical Ethics (147) Nephrology (670) Neurology (6625) Nursing (346) Nutrition (999) Obstetrics and Gynecology (1148) Occupational and Environmental Health (957) Oncology (3344) Ophthalmology (979) Orthopedics (369) Otolaryngology (421) Pain Medicine (436) Palliative Medicine (130) Pathology (665) Pediatrics (1696) Pharmacology and Therapeutics (693) Primary Care Research (714) Psychiatry and Clinical Psychology (5461) Public and Global Health (9252) Radiology and Imaging (2207) Rehabilitation Medicine and Physical Therapy (1371) Respiratory Medicine (1197) Rheumatology (597) Sexual and Reproductive Health (715) Sports Medicine (530) Surgery (714) Toxicology (99) Transplantation (289) Urology (265) (function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'a02ee7a75808f047',t:'MTc3OTk4ODU2Mw=='};var a=document.createElement('script');a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();