Supply Chain Management to Improve the Operational Efficiency of the Logistics Area of a Municipality in Cajamarca

The present research aimed to propose Supply Chain Management for improving the operational efficiency of the logistics area of a municipality of Cajamarca, to achieve the above, an applied type study was carried out, in addition to a quantitative approach, as well as a non-experimental design. The sample was made up of critical operations in the logistics area. The results showed a productivity of services in works of 24%, a productivity of offices and institutions of 30%, in addition the operational quality was 71%, in the case of speed for institutions it was 57% and cycle times ranged between 3 - 7 days, the reliability of transport was S/. 35.00, this led to a logistics efficiency of less than 50%; likewise, this problem was addressed through the TIXTOOLS MRP software and the homologation of suppliers; in which a NPV of S/2,847.08, an IRR of 11%, a profitability index (RI) of 1.31 were obtained through the economic analysis. Therefore, there is evidence of the need to implement improvements to achieve increased operational and logistical efficiency.