Abstract
Background
Early access to correct diagnosis and appropriate treatment is essential for malaria elimination, and in
Cambodia this relies on village malaria workers (VMWs). Decreasing malaria transmission leave VMWs
with diminished roles. Activities related to the control of other health conditions could keep these
community health workers relevant.
Methods
During 2022, 120 VMWs attended training at local health centres on four health education packages: 1.
hygiene and sanitation; 2. disease surveillance; 3. management of mild illness; 4. vaccination and
antenatal care. All training and evaluation sessions were documented through meeting minutes, and 19
focus group discussions (FGDs) were conducted among VMWs and health centre personnel. Audio-
records of FGDs were transcribed and translated in English and underwent thematic analysis.
Results
VMWs reported strong interest in the training and welcomed the expansion of their roles thus assuring
their continued relevance. VMWs prioritized disease surveillance and management of mild illness
among the available training packages because these topics were seen as most relevant. While training
was considered comprehensible and important, the low literacy among VMWs was an impediment
suggesting training materials need to be delivered visually. Since VMWs have limited resources,
incentives could ensure that VMWs are motivated to undertake additional roles and responsibilities.
Conclusions
The transformation of VMWs into community health workers with roles beyond malaria is a promising
approach for sustaining health care provision in remote areas. Training needs to consider the low
scientific literacy, time constraints and limited resources of VMWs.
Keywords
community health workers; health education; malaria; qualitative research; Southeast Asia
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Introduction
The Greater Mekong Subregion (GMS) in Southeast Asia had historically a high burden of febrile
illnesses, including malaria [1]. However, since the millennium there has been a substantial decrease in
malaria transmission in the region. To prevent the further evolution and spread of antimalarial drug
resistance in the GMS, concerted efforts are underway to eliminate all human malaria by 2030 [2, 3].
Early, accurate diagnosis and effective treatment is the current main strategy for malaria elimination. In
the GMS, as in most of Southeast Asia, the success of this strategy depends on networks of community
health workers (CHWs) [4].
Due to a shortage of healthcare professionals in rural areas, local volunteers provide basic health
services in many low or lower middle-income countries (LMICs). These CHWs networks can improve
access to testing and treatment despite a lack of sophisticated medical training [5]. In some places CHWs
provide a broad range of health services [6]. In Cambodia CHWs work in vertical programmes, such as
for malaria control. As malaria transmission diminishes in Southeast Asia, the importance of other
febrile illnesses caused by non-malarial pathogens increases. Since village malaria workers (VMWs)
currently do not manage non-malarial causes of fever, fewer patients attend them, thus limiting their
usefulness and relevance. Identifying new duties, diagnostics, and activities to evolve VMW networks
into CHW networks will extend their spectrum of usefulness. Expansion of the roles of CHWs beyond
malaria has been applied successfully elsewhere and resulted in an increased number of patients tested
for malaria, and in strengthened rural healthcare services [6].
In Cambodia, VMWs are tasked with health promotion, diagnosis and treatment of malaria [7, 8].
Currently, VMWs are unable to manage patients once malaria has been ruled out [4]. There are multiple
healthcare providers in Cambodian villages including government health care centres, non-
governmental organizations (NGOs) that provide health information, and village health support groups
(VHSG) who educate community members and brief healthcare personnel on prevalent health
conditions in the villages. If VMW are to expand their roles, they must be integrated into these existing
structures. To meet Cambodian malaria elimination targets, it is essential that febrile patients continue
to attend VMWs until local elimination is achieved and the risk of re-importation subsides. We report
here a research project which provided short health education courses on non-malaria activities to
Cambodian VMWs, and a qualitative assessment of the acceptability and feasibility of this approach for
sustaining and strengthening the VMW programme.
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Methods
Study context
This study is part of operational research supported by the Global Fund to Fight AIDS, Tuberculosis and
Malaria entitled Sustaining village health worker programmes with expanded roles in the GMS. In
Cambodia, this included a project to explore the feasibility of expanded roles of VMWs, of which this
study was a part. It was a collaboration between Mahidol Oxford Tropical Medicine Research Unit
(MORU) and Action for Health Development Cambodia (AHEAD) and was supervised by the Cambodian
National Center for Entomology, Parasitology and Malaria Control (CNM). AHEAD led the field
implementation of the study and this study reports activities from June to December 2022. During the
study, VMWs were offered training on various diseases in four districts of Battambang province. The
training and its evaluation were conducted primarily using qualitative methods.
Participants
VMWs and health centre personnel were chosen from four districts (Samlout, Koas Krala, Pailin and
Rukh Kiri) in Battambang province. Nine health centres were included where most of the training and
evaluation were conducted. The VMWs were selected for the current training regardless of their age,
experience, or socio-demographic background. Personnel employed at the nine health centres were
invited to provide feedback regarding the health education training. Written informed consents from all
potential participants were obtained before the interview/discussion sessions.
Training packages
Four broad topics for the health education packages were established in advance by AHEAD in
consultation with CNM and partners. Based on the discussions with health centre personnel and VMWs,
the topics were refined to reflect the prevalences of diseases within these rural areas (excluding
malaria). Four innovative health education packages were developed, covering the following topics: 1.
hygiene and sanitation; 2. disease surveillance (subtopics: COVID-19, dengue); 3. management of mild
illness (subtopics: typhoid fever, respiratory infection, first aid and dehydration); 4. vaccination and
antenatal care (ANC). The training sessions for each topic were conducted at local health centres and
each session had a duration of 90-120 minutes. Training was given in small groups led by a trainer from
AHEAD with occasional support from health centre chiefs, and the content was based on a lesson guide.
Communication was mostly verbal with some use of posters, flipcharts, and materials from previous
health education activities. These training materials contained key messages in text and pictures.
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Training was structured into one of the topics (and subtopics) and were delivered primarily orally with
examples of the conditions, consequences and potential ways to manage them. Training sessions were
also interactive and included the opportunity for questions and participation by attendees, for example
role play during first aid training.
Data collection and analysis
A total of 14 FGDs were conducted at the nine health centres during the implementation phase of the
study (June to August 2022) and these FGDs took place immediately after health education workshops.
This was done to capture the initial impression from the VMWs of the health education. During the
evaluation phase (from October 2022), five FGDs with VMWs, organised one to two months after they
had received training on the topic. Additionally, one FGD was conducted with community members.
Each FGD had a duration of 30 to 60 minutes. The FGDs were conducted in Khmer and facilitated by two
members of the AHEAD supervisory team, with six to eleven participants per session. All audio
recordings were translated and transcribed into English and were cross-checked by the local
interviewers and investigators. No information was collected that could identify individual participants
during or after data collection.
All audio transcripts were transcribed and translated to English, and then collated into qualitative data
analysis software: NVivo version 12 by QSR international, Australia, and into Microsoft Excel. The
analyses were conducted using a deductive method that used an existing codebook derived from the
interview guide to inform the data coding. Further codes that emerged from reading the transcripts line-
by-line were added into the existing codebook. At all stages, data analysis was conducted under the
supervision of a social scientist (BA). Any disagreements on coding process, codes and corresponding
descriptions were resolved by discussions and, at times, by seeking input from interviewers. Major
themes and sub-themes from the coded data and corresponding data are the basis of the results
presented below.
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Results
Demographic characteristics of participants
The study population was 102 (91.1%) VMWs and 10 (8.9%) health centre personnel. The majority of
participants (105; 93.8%) were more than 30 years old. 57.1% (n=57) of the participants were females.
The highest education level of the participants was primary level (25.9%), secondary level (34.8%) and
high school (30.4%) for the VMWs. The remaining 8.9% of participants had a higher-level education
corresponding to their specialization such as laboratory technician, midwife, or nurse. During the
evaluation phase, four FGDs were held with 41 (98%) VMWs and 1 (2%) health centre personnel. The
majority of the participants were female (n=24; 57%) and more than 30 years old (n=38, 90%). [Table 1]
Expanding the roles of VMWs
The majority of the VMWs and health centre personnel were satisfied with the proposed expansion of
the roles of the VMWs, which seemed to serve their motivation to continue improving their level of skills
and contribute to their community. Although adding responsibilities to their existing role would increase
their workload and could be burdensome, the VMWs felt that their sense of communal responsibilities
outweighed the workload.
I: When we add more tasks or roles to the village malaria workers, do they have more workload?
R: Frankly, there are quite a lot of tasks for us. It is a big workload. It is a burden, but we need to
do it for the health of the community
- FGD with sixteen VMWs and one health centre worker, Koas Kralor
Adding roles and responsibilities to VMWs and their services to the community were further justified
because community members reported VMWs as the preferred source of health care. VMWs were
consulted first and patients had an opportunity to discuss and decide whether to visit health centre or a
referral hospital. Their preference to consult VMWs were also rooted in their proximity, good
relationship and familiarity.
I: Why did they decide to go to the VMW as the first service provider?
R: Because he lives so close to us, so we feel warm. On the other hand, he frequently visits every house in the
village when he does not go to work.
- FGD with eight community members, Prey Tralach
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Training packages
According to the VMWs and health centre staff the health information from the training sessions were
clear and covered the most important points, namely cause, symptoms, treatment, and prevention for
the diseases.
I: Do you think what we have learned is useful or not and if it is, how is it useful?
R: It is good because we help explain to them and also help let them understand the
manifestations, the symptoms, the care and the prevention
- FGD with six VMWs and one health centre worker, Chark Roka
Nonetheless, there were suggestions to improve the training. Participants suggested to include longer,
and more comprehensive training in future. The VMWs also requested receiving more feedback from
facilitators throughout the training sessions.
I: Do you think the content is acceptable, with each topic shown with a few pictures and the time?
R: We would like the opportunity for a two-day training course and to practice providing
education for each other, this way we are prepared when we conduct it in the community
- FGD with twelve VMWs and two health centre workers, Boeung Run
The majority requested more resources, such as pamphlets and leaflets to provide education to the
community members. More visual materials were requested, such as images or posters because some
VMWs have only limited literacy.
I: Regarding the methodology you received from the trainer to use to disseminate to people in
the community, how do you improve on it?
R: We need to have enough teaching materials to show the community. If we do not have
materials, they will not understand what we teach them
- FGD with twenty-six VMWs and two health centre workers, Koas Kralor
During the evaluation, VMWs reiterated the importance of visual aids in training. VMWs suggested the
need for physical materials such as pictures, posters or leaflets presentations that could be referred to if
and when required. Training on visualizing the health topics, including formal coursebooks, were also
recommended. VMWs recommended broadcast media such as radio or television, and megaphones for
wider information sharing.
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Recommended topics for training
The most common preferences for future education topics amongst the participants were frequently
encountered non-communicable diseases, such as diabetes, hypertension, arthritis and gout.
I: I want you to clarify in terms of teaching people in the community, which diseases do you want
to focus on? The diseases which you think may occur in the future or currently, but no one
notices it?
R: High blood pressure and diabetes, we do not know how to prevent them and would like to
receive knowledge to instruct the population on how to prevent these
- FGD with twelve VMWs and two health centre workers, Boeung Run
VMWs showed interest in additional tasks such as measuring blood pressure and glucose levels. Health
centre personnel thought that measuring blood pressure was a straightforward task that VMWs could
complete, suggesting VMWs could potentially serve as a link between the health centres and community
by monitoring these diseases.
I: What other activities or topics would you like to learn, or know, besides what we have learned
or described just now?
R: I would like to request a blood pressure monitor and heartbeat monitor, since there are plenty
of elderly people in the villages with high blood pressure, who frequently ask me if I can measure
their blood pressure
- FGD with twelve VMWs and two health centre workers, Boeung Run
During the evaluation phase as well, VMWs echoed some of the recommendations they shared at the
outset. In response to how they would like to see their roles in the future and what topics they
preferred, a mix of both communicable (e.g. tuberculosis, cholera, and the common cold) and non-
communicable (e.g. diabetes and hypertension) diseases was recommended. Some VMWs shared
increased workload could be a concern when expanding their roles. It was reiterated that financial
support is critical to compensate for the time invested. Another challenge was a possible overlap of new
roles allocated to VMWs with the pre-existing roles of other health volunteers.
Training implementation in the community
VMWs disseminated health education to their communities in several ways. Larger gatherings of people
were found to be ineffective because VMWs found communicating in big groups difficult. The majority
of respondents preferred training in small groups consisting of three to four participants. VMWs
conducted health education when the village chief would gather villagers for a meeting or after
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ceremonies and funerals at the pagoda, and some preferred to educate community members
individually, for example.
I: The mode of education? You conduct education differently, right?
R: It is easier with a small group of people, for example one or two people, when we see people,
we just start talking and provide information. In most cases, when we conduct education, it is
after people visit us for a test, just two to three people face to face. If education is conducted in a
large group, they do not value us.
- FGD with six VMWs and one health centre worker, Chark Roka
I: What about during the holiday seasons such as New Year’s Day or Buddha Day? Can you
conduct dissemination then?R: Every Sunday elderly people gather to do exercise and they also
have a meeting every month. I always take the opportunity to teach them during these
gatherings. I also do it at funerals or on Buddha Day
- FGD with twenty-six VMWs and two health centre workers, Koas Kralor
Challenges
The VMWs reported their incentives to be too low to carry out their roles and responsibilities,
specifically when they had to travel to engage community members, which prevented them from
carrying out other tasks. Incentives also enhanced motivation of community members to participate. For
instance, community members were less interested in engaging in health education sessions if there
was no incentive, such as snacks, soap, gifts or other materials related to the theme of the education
session.
I: What about during the holiday seasons such as New Year’s Day or Buddha Day? Can you
conduct dissemination then?
R: It is quite impossible to gather community members and teach them unless there is something
to give them as an incentive.
- FGD with twenty-six VMWs and two health centre workers, Koas Kralor
I: Well, is there anything else?
R: If there is a budget, then it would be a little better but if it is too scarce then it does not even
cover the gasoline fee back and forth
- FGD with eight VMWs and two health centre workers, Kampong Lpov
It was difficult to retain the participants' attention and presence when providing health education. Some
participants did not take the health education sessions seriously. It was challenging to assemble
participants because of their competing priorities, particularly farmers during the peak of farming
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season. Most of the participants in meetings organized by VMWs were female, and absence of men was
attributed to farm work.
I: When you conducted awareness raising, did you ever have issues with participants, for
example did they follow your advice, or consider it important?
R: Some of them did not follow our advice, mostly because they thought we did not have enough
knowledge to educate them
- FGD with seventeen VMWs and one health centre worker, Tasanh
I: When do you think it is an effective time to conduct dissemination regarding health education?
R: During this season people often go to the mountains to harvest crops, so we rarely see them
because they have already gone to the plantation. Since it is harvesting season, they have all
gone to the plantation and it is hard to gather them for a meeting.
- FGD with twenty-six VMWs and two health centre workers, Koas Kralor
Reflections by VMWs on training packages
VMWs felt that the training packages had potential to prevent disease in the community, and were
pleased because these topics were chosen by them and the community members. Training packages
were felt to enhance community members’ ability to deal with certain symptoms and diseases without
needing to visit health workers. VMWs reported that additional support from other respected members
of the community or health centre staff would be useful to circulate the information they learned during
the education sessions to the wider community. Village leaders, monks, health centre staff and teachers
were most often named as potential aides to strengthen their message and training to community
members. Nonetheless, VMWs expressed that health education should be conducted with their
involvement, as they would otherwise be seen as ‘unnecessary’ and potentially lose status and trust
from community members.
The VMWs kept records of their dissemination activities within their communities and these were
reviewed by research staff. Self-reported data from the VMWs’ logbooks showed a total of 6,192
community members (59% female) had received training on health topics from the VMWs. There were
differences in the numbers of community members who were reached during subsequent dissemination
of the health topics by VMWs. Disease surveillance was the most commonly discussed topic whereas
vaccination & ANC was the topic on which the least amount of community members (n=481) were
educated [table 2]. A total of 6,001 community members were educated on one of the four topics
included in the training.
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Discussion
This study reports practicalities associated with the implementation and evaluation of training on health
topics among VMWs and community members in rural western Cambodia. The training packages were
found to be relevant because of their potential to expand VMWs’ roles. Simple, visual, and physical
training materials are needed for the training to communicate with an audience with limited literacy.
VMWs networks have been an important resource to implement training packages and were found to
yield positive outcomes in Myanmar, Vietnam and Bangladesh [9-11].
The majority of the VMWs and health centre personnel were positive about the expansion of the roles
of the VMWs. Several VMWs acknowledged that adding responsibilities to their existing role would
increase their workload because of the competing responsibilities they had, however, they also saw the
health-related responsibilities more as a service to the community. Adding new roles and responsibilities
was thought to promote their relevance and hence their sense of recognition by the community [12,
13]. Indeed, in recent mass drug administration and malaria chemoprophylaxis activities in Southeast
Asia, CHWs have played an important role [14, 15]. In Cambodia, like in many LMICs, CHWs are the first
point of contact for the majority of health problems [12, 16]. There is growing international evidence of
the potential benefits of seeking health care from CHWs in terms of cost, coverage, quality of services,
and reductions in disease morbidity and mortality [17-21]. CHWs and VMWs have an inherent interest
to be of value, thus want to expand their roles and responsibilities [12, 13, 16].
Despite the basic nature of the content, it was difficult for the participants to understand and retain all
the key points contained in the health information they received. Many VMWs recommended providing
them with physical training materials such as flow charts, pamphlets, or leaflets, so that they could
retain and reflect on the content. Elsewhere in rural Southeast Asia low literacy and language barriers
have been highlighted as challenges to health communication [22, 23]. Visualization has been proven to
increase attention, recall, comprehension and adherence of audiences with low literacy levels [24]. This
Limitation
in literacy highlights the need to enhance the clarity and visualization of the information
presented [22, 23]. Even among those who are fully literate, many participants only have primary or
secondary school education, and some concepts of basic biology and disease transmission are not easy
to communicate to them [25].
VMWs reported some of the challenges of the training packages that included brief training, lack of
refresher training; and recommended longer and frequent training sessions which have been
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demonstrated to be beneficial by the previous studies [4, 26-28]. One-off training may be inadequate
and could be counterproductive. A need for repeated training was also highlighted by a recent study
among VMWs in Kravanh district, Cambodia [12]. Refresher messages (training) have also been an
important strategy to strengthen understanding and retention among the audience [29].
VMWs also reported challenges in carrying out training in their community, specifically the lack of
incentives to compensate for their time was a major concern. In this study, the incentives were
inadequate to complete all the training activities. VMWs used their own resources such as vehicles and
gasoline. Inadequate compensation can be a major problem and has been reported in other countries
e.g. Bhutan and Uganda [28, 30, 31]. Both financial and non-financial incentives have been shown to
promote productivity by CHWs [30-32].
To reinforce VMWs’ credibility when offering health education to community members, local health
centre staff or local authority figures could be mobilized to garner respect from community members.
‘Authority engagement’ has been shown to be an important element of achieving community
participation [22, 33]. Apart from engaging with the authorities and community leaders, engaging and
liaising with health workers is vital as they bear ‘institutional’ and ‘inter-personal’ trust among the
community members because they depend on them for health-related matters [34-36].
VMWs and community members recommended other health topics that they would like to be trained
on in future. Such recommendations were motivated by their own desire to be relevant for wider
diseases in the community and community members’ motivation to expand their knowledge base. These
recommendations suggest that VMWs are open to new health topics and demonstrate their readiness
to undertake new responsibilities. Nonetheless, studies caution about balancing the responsibilities
given to VMWs, particularly to not compromise the quality of services by overburdening them [37, 38].
Striking a balance between disease coverage and quality of service therefore requires further
operational studies.
Strengths and limitations
To make up for delays during COVID-19 restrictions, the initial implementation of training happened
quickly, therefore local health centre staff were not trained in advance to lead the education sessions
and local NGO staff had to deliver the training. Due to time constraints, visual health education
Materials
were not available for all topics, which could have enhanced the sessions. Language barriers
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between international members of the research team, local staff, and study participants, limited the
communication during FGDs.
Based on stakeholder feedback, future education topics to be considered for further expansion of
VMWs roles could focus on non-communicable diseases, as these are prevalent in most populations and
could be useful in preventing long lasting complications. Multiple projects elsewhere have successfully
equipped volunteers with the necessary tools and education to conduct monitoring of non-
communicable diseases [11, 39-41]. Promising tasks might include measuring blood pressure, measuring
blood glucose levels and assisting community members with taking or administering medication.
Conclusion
This study explored the implementation and feedback of health training packages among village malaria
workers in Cambodia. Training on health topics can successfully be provided to this population with the
utilization of visual aids, and flowcharts with simplified information and tasks. Training on health topics
was well-received by the participants and their dissemination to their communities represents a
promising and feasible new role for them. The study findings imply that training sessions should be
interactive and offered repeatedly, and fair incentives should be provided for VMWs to take on new
responsibilities.
Declarations
Ethical approval
Ethics approval was obtained from the National Ethics Committee for Health Research Cambodia
(NECHR 0125), the Oxford Tropical Research Ethics Committee (OxTREC ref 517-21), and the study is
registered on clinicaltrials.gov (NCT05045547).
Competing interests
We declare no competing interests.
Study Sponsor
University of Oxford, UK.
Funding
This work was supported by Wellcome Trust [219644] and The Global Fund to Fight AIDS, Tuberculosis
and Malaria [QSE-M-UNOPS-MORU-20864-007-42]. This research was funded in whole, or in part, by the
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Wellcome Trust [220211]. For the purpose of Open Access, the author has applied a CC BY public
copyright license to any Author Accepted Manuscript version arising from this submission. The funders
had no role in study design, data collection and analysis, decision to publish, or preparation of the
manuscript.
Data sharing statement
Data collected for the study, including deidentified individual participant data and a data dictionary
defining each field in the set, will be made available to others. These data will be available with
publication via the MORU data sharing committee, Chairperson, Professor Phaikyeong Cheah,
[email protected]. Access will be provided for analysis by bona fide researchers with or
without investigator support, after approval of a proposal, and upon a signed data access agreement.
Acknowledgements
We thank the study participants, and the staff who conducted the study at health centres in Pailin and
Battambang provinces, with special thanks to Lim Vanthy and Bou Sakun who facilitated the focus group
discussions, and to Sazid Zaman, Jacklyn Adella and Marc Visser.
Author contributions
MB, DU, TJP, BA, RT and JC conceived the study. MB, DU, MV, SO, BA, RT, JC and TJP led the
implementation and data collection. MB, DU, and BA conducted the data analysis followed by discussion
with JC, RT and TJP. MB, DU, BA, and TJP wrote the first draft of the manuscript. All authors read,
revised, and approved the final version of the manuscript.
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