Exploring the Impact of Emerging Technologies on Supply Chain Resilience and Agility

This study examines the impact of new technologies on supply chain management (SCM) and their contribution to resilience and agility in contemporary corporate operations. Global supply chains are encountering heightened complexity and susceptibility to disruptions; technologies like artificial intelligence (AI), blockchain, the Internet of Things (IoT), additive manufacturing, and digital twins have been recognized as pivotal facilitators of supply chain adaptability and sustainability. This research examines the impact of these technologies on supply chains' capacity to react to disturbances, adapt to changing market circumstances, and sustain uninterrupted operations during crises. The study used a qualitative methodology, doing comprehensive interviews with industry experts, managers, and practitioners to ascertain the application of these technologies in actual supply chains. The results indicate that while the integration of these technologies might markedly enhance operational efficiency, traceability, and decision-making, obstacles such as elevated implementation costs, reluctance to change, and the need for specialized skills remain. The study underscores the need of a deliberate methodology for technology integration and ongoing investment in developing competencies for navigating complex, changing contexts. This study enhances the comprehension of how new technologies function as crucial facilitators of supply chain resilience and agility, providing significant insights for both academic researchers and industry professionals.