Abstract
Seeking health information from social media has become prominent in recent years.
Meanwhile, the proliferation of online health misinformation keeps abreast of this tendency and
sparks grave concerns. Drawing upon the S-O-R (Stimulus-Organism-Response) model and the
cognitive load theory, the current study aims to clarify the relationship between social media
health information seeking and health misinformation sharing with a focus on the Chinese
middle-aged or above group, which has been deemed susceptible to online misinformation.
Results
of structural equation modeling based on an online survey (N = 388) disclosed a serial
mediation process with health information overload and misperceptions as sequential mediators.
Interestingly, while health misperceptions were positively related to misinformation sharing
intention, health information overload was not. Furthermore, as a critical information processing
predisposition, the need for cognition only buffered the positive association between information
seeking and information overload. Overall, besides proposing a moderated serial mediation
model to better comprehend the psychological mechanism underlying health misinformation
sharing, this study highlights the importance of zooming into the organism part and the necessity
of distinguishing between information overload and misperceptions in the context of health
misinformation. Theoretical implications for unraveling online health misinformation sharing
and practical implications for boosting immunity against health misinformation among at-risk
groups are discussed.
Keywords
Health misinformation, information seeking, misinformation sharing,
information overload, misperceptions, need for cognition
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Luo et al. (2023). Health Misinformation Sharing
1. Introduction
Seeking health information from cyberspace has become increasingly prevalent (Zheng &
Tandoc, 2022). Among all the online channels, social media platforms have garnered particular
popularity due to their incomparable efficiency in health information creation, retrieval, and
sharing (Zhao & Zhang, 2017). Albeit the virtues of social media in health information
circulation, whether it serves as a blessing or a bane highly depends on information quality and
the characteristics of information seekers (Wu et al., 2022; Zhang et al., 2021). In recent years,
the menace of online health misinformation has aroused solemn concerns and heated discussions
about possible coping strategies (Bode & Vraga, 2018; Kim et al., 2023; Oktavianus & Bautista,
2023). Defined as health information that lacks support from the best available medical evidence
or medical expert consensus (Nyhan & Reifler, 2010; Tan et al., 2015), health misinformation
proliferates on social media and induces a series of negative outcomes, such as adopting
unscientific precautionary measures and fostering mistrust in public health institutions (Chou et
al., 2018; Melki et al., 2023). Moreover, health misinformation is especially detrimental to
specific age groups, such as the middle-aged or above, which is susceptible to online health
misinformation but enthusiastic about sharing health information on social media (Guan, 2019;
Wu et al., 2022).
The rampant social media health misinformation and its deleterious consequences call for
an in-depth inquiry into why health misinformation has been shared in the social media context,
especially given that relevant explanations are insufficiently developed (Apuke et al., 2022;
Apuke & Omar, 2021; Chou, 2018; Wu & Pei, 2022). Sharing misinformation is worrisome
because it undoubtedly amplifies the impact scope of misinformation and aggravates its
undesirable ramifications (Laato et al., 2020; Tang et al., 2023). Therefore, the current study
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Luo et al. (2023). Health Misinformation Sharing
heeds the call by formulating a psychological mechanism to explicate why the middle-aged or
above group in China, as one of the most susceptible populations to health misinformation,
shares health misinformation on social media. Specifically, informed by the
stimulus-organism-response (S-O-R) model (Mehrabian & Russell, 1974) and the cognitive load
theory (Sweller, 2011), we bridged the pathway from social media health information seeking to
health misinformation sharing on social media. A serial mediation model was proposed to
investigate how two psychological factors (i.e., health information overload and health
misperceptions) channel the effect of information seeking on misinformation sharing.
Additionally, we examined how the need for cognition (NFC), as a critical information
processing predisposition, may condition the serial mediation process. The moderated serial
mediation model not only unravels the motivators of health misinformation sharing against the
backdrop of turning to social media for health information but also sheds light on potential
remedies to curb health misinformation sharing.
This study adds to the existing scholarship in three main aspects. Firstly, unlike previous
efforts that merely explore the spread of certain types of health misinformation (e.g.,
COVID-19-related misinformation, see Ahmed & Rasul, 2022), our research focuses on the
broad health misinformation without specifying the topic or period, rendering a strengthened
external validity. Secondly, since limited knowledge is known about what propels health
misinformation proliferation and relevant studies were predominantly conducted in Western
societies (Apuke & Omar, 2021), our mechanism based on Chinese survey data broadens the
current research scope and enriches the existing explanatory framework. Thirdly, although
growing evidence shows that the middle-aged or above group is more vulnerable to health
misinformation than other age groups, scholarly attention has been disproportionately allocated
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Luo et al. (2023). Health Misinformation Sharing
to the younger generation (Guan, 2019). Thus, our attempts help to illustrate the psychological
process behind sharing health misinformation among this underexamined age group, which is
particularly crucial for countries with expanding aging populations like China.
2. Theoretical Background
As an updated framework of the S-R (stimulus-response) model, the S-O-R model highlights the
role of the organism, which refers to the internal processing of external stimuli (Mehrabian &
Russell, 1974). Specifically, the “S” represents the external or environmental cues, such as news
exposure (Xiao & Su, 2023). The “O” stands for cognitive and affective processes activated by
the stimuli, such as information overload (Zheng et al., 2022). The “R” indicates the final
response, mainly comprising behaviors like misinformation sharing (Wu, 2022). Essentially, the
S-O-R model emphasizes psychological processing in mediating the relationship between
environmental stimuli and behavioral responses.
Recent years have witnessed a growth in adopting the S-O-R model to understand health
issues. For instance, Zheng and colleagues (2023) found that seeking health information through
different online sources (S) influenced online information overload and trust (O), which further
led to cyberchondria (R). Similarly, in a study on how seeking online vaccine information (S) is
associated with vaccination intention (R), perceived vaccine information overload, vaccine risk
perception, and negative affective response were incorporated as mediators (O), reflecting
information seekers’ internal states after information seeking (Zheng et al., 2022). More
specifically, in the context of health misinformation sharing, Wu (2022) disclosed that social
media dependencies (S) influenced users’ cognitive and affective states (O), ultimately leading to
the sharing of COVID-19 misinformation (R). Another work linking the pathway between social
media health information seeking (S) and health misinformation sharing (R) confirmed the
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Luo et al. (2023). Health Misinformation Sharing
mediating role of misperception (O) (Tang et al., 2023). These studies illustrate the power of the
S-O-R model in explaining health-related behaviors.
Drawing upon the S-O-R model, this study zooms into the organism part by examining
the roles of health information overload and misperceptions. The cognitive load theory suggests
a ceiling exists on people’s ability to process information, and information overload happens
when the amount of available information transcends the ceiling (Sweller, 2011). Although
information overload has received scholarly attention in misinformation research (Apuke et al.,
2022; Laato et al., 2020; Wu & Pei, 2022), only a few studies have thoroughly disentangled the
relationships between online information seeking, information overload, and misinformation
sharing. Nevertheless, social media affords an overabundance of information, making it easy to
trigger information overload (Laato et al., 2020; Zheng et al., 2022), which poses significant
challenges to information seekers. Therefore, it is pivotal to empirically test how seeking health
information on social media affects health information overload and misinformation
dissemination.
Furthermore, the consequences of health information overload have not been fully
recognized and deserve further inquiry in the misinformation environment. Theoretically,
information overload represents a suboptimal mental state induced by a heavy load of
information (Jiang & Beaudoin, 2016). This mental state, in turn, slows down people’s ability to
identify valid information (Muhammed T & Mathew, 2022), makes them recoil from seeking or
digesting information (Heiss et al., 2023; Jiang & Beaudoin, 2016; Zheng et al., 2022), and
Results
in inaccurate beliefs and misinformed decisions (Laato et al., 2020). Conceptualized as
“beliefs about factual matters are not supported by clear evidence and expert opinion” (Nyhan &
Reifler, 2010, p. 305), misperceptions have drawn particular attention in misinformation studies
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Luo et al. (2023). Health Misinformation Sharing
because “people who generate or spread misinformation must hold misperceptions of an issue
beforehand” (Su et al., 2022b, p. 2). However, to the best of our knowledge, studies have yet to
examine how information overload may impact misperceptions, even though misperceptions are
among the possible outcomes of information overload. Our study hence extends the thread by
delving into how health information overload relates to health misperceptions, which benefits a
nuanced understanding of information overload’s roles in the face of misinformation.
Besides unpacking the organism component, this study further explores how an
individual’s information processing predisposition works in the above psychological process.
Information processing predispositions are inherent human traits that may shape the relationship
between social media information seeking and misinformation-related behaviors (Wu et al.,
2023). Thus far, their roles in influencing individuals’ susceptibility to health misinformation
have not been fully understood (Tang et al., 2023; Wu et al., 2023). Hence, we focus on NFC, an
important information processing style representing how much an individual engages in and
enjoys critical thinking (Cacioppo & Petty, 1982), to unravel its function in health
misinformation sharing, especially how it may restrain the proliferation of health falsehoods.
Taken together, the overarching theoretical framework integrates the S-O-R model,
cognitive load theory, and information processing predispositions. The detailed rationales
underlying the relationships are elucidated hereunder.
3. Research Model and Hypotheses Development
3.1 The direct relationship between social media health information seeking (“S”) and health
misinformation sharing (“R”)
Social media have always been criticized as Petri dishes of misinformation and it is inevitable to
encounter health misinformation when searching for health information on social media. Several
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Luo et al. (2023). Health Misinformation Sharing
reasons account for this blame. Firstly, the incomplete gatekeeping and fact-checking systems on
social media leave chances for the generation and propagation of misinformation (Hameleers et
al., 2020; Melki et al., 2023). Secondly, the extensively adopted social curation and algorithmic
curation techniques on social media submerge users in an environment rife with
attitude-consistent information, heightening the likelihood of misinformation exposure and false
belief reinforcement (Lee et al., 2023; Wang & Jacobson, 2023). Thirdly, misinformation has
been wrapped as more eye-catching and interesting than authentic information on social media,
which easily attracts users’ attention and goes viral (Chen et al., 2015; Kim et al., 2023; Su et al.,
2022a). Those factors, coupled with social media’s rich interactivity affordances (e.g., sharing,
liking, and hashtags), enable individuals to disseminate misinformation effortlessly on various
social media platforms.
Regarding the specific association between social media information seeking and
misinformation sharing intention, studies following the uses and gratifications approach revealed
that the two components are positively related. For instance, in the COVID-19 context, Apuke
and Omar (2020; 2021) found that information seeking, as one of the most important
gratifications of using social media, was positively associated with COVID-19 misinformation
sharing. Similarly, Chen and Sin (2013) pointed out that information seeking was the primary
driving force behind sharing misinformation on social media. Considering the prevalence of
misinformation on social media and the tight connection between social media information
seeking and misinformation sharing, we believe those phenomena also apply to health
(mis)information and are especially prominent for the middle-aged or above population without
sufficient ability to discern misinformation. Thus, we posit the following:
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Luo et al. (2023). Health Misinformation Sharing
H1: Social media health information seeking would be positively associated with health
misinformation sharing intention.
3.2 Health information overload and misperceptions as mediators (“O”)
Information overload is a critical concept in information processing and is particularly prevalent
in the social media era when message recipients cannot fully assimilate or digest the
overwhelming online information torrents (Jiang, 2022; Jiang & Beaudoin, 2016). Social media
health information seeking leads to health information overload in two ways, namely,
quantitatively and qualitatively. Regarding the quantitative side, when searching for health
information on social media, it is inevitable to encounter a considerable amount of irrelevant
information because search results are often ranked by popularity or algorithms rather than mere
relevance (Jiang & Beaudoin, 2016). The superfluous information can be cognitively demanding
and burdensome for information seekers. Regarding the qualitative side, health information on
social media is a mixture of medical jargon and personal anecdotes, as well as credible
information and unverified claims, which makes it difficult for information seekers to navigate
the ambiguous, contradictory, and complex information environment (Jiang & Beaudoin, 2016;
Zheng et al., 2022).
Additionally, health information overload may lead to health misinformation sharing.
Apuke and associates (2022) argued that once individuals feel stressed by processing an influx of
information, their motivation to verify the information decreases, which increases the probability
of sharing misinformation. The sharing without sufficient deliberation hypothesis got supported
by a survey conducted among Nigerian social media users, which revealed that social media
information overload was positively associated with misinformation sharing (Apuke et al., 2022).
Similarly, in the COVID-19 context, Wu and Pei (2022) discovered that social media information
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Luo et al. (2023). Health Misinformation Sharing
overload was positively associated with individuals’ health anxiety and exhaustion, which were
further related to health misinformation sharing. In light of the above rationales, the following
hypothesis is proposed.
H2: Health information overload would mediate the relationship between social media
health information seeking and health misinformation sharing intention, such that social media
information seeking would be positively associated with health information overload (H2a),
which would be further positively associated with health misinformation sharing intention (H2b).
In terms of the second component of the organism, misperceptions have always been
adopted as a mediator in health misinformation studies (Borah et al., 2022; Tang et al., 2023;
Xiao, 2022). The existing literature demonstrates that due to the abundance of health
misinformation on social media, it is easy for social media users to develop incorrect beliefs by
either actively seeking information (Allington et al., 2021; Tang et al., 2023) or coming across
information (Borah et al., 2022; Xiao & Su, 2023) on diverse platforms. The essential reason is
that social media users are likely to internalize health misinformation in an environment
inundated with misinformation, facilitating the crystallization of inaccurate perceptions (Xiao &
Su, 2023). Additionally, scholars indicated that since social media intensify selective exposure, it
is more frequent for social media information seekers to embrace information that aligns with
their preexisting beliefs and disfavor belief-inconsistent information (Tang et al., 2023; Wu et al.,
2022). This confirmation bias aggravates misperceptions, given that the original belief may be
inaccurate and lacks scientific basis. Moreover, misperceptions are especially prominent among
the middle-aged or above group because they underperform in critical thinking and analytical
reasoning, making them more receptive to online misinformation (Greene & Murphy, 2020;
Xiao, 2022).
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Regarding the association between misperceptions and misinformation sharing, ample
evidence shows that individuals are likely to share content that they perceive as credible
(V alenzuela et al., 2019; Y ang et al., 2022). In other words, if social media information seekers
deem certain health information reliable, they would hold a positive attitude toward it and are
inclined to disseminate it to others. Besides, information sharing has become a common strategy
to cope with potential threats and uncertainties (Lu et al., 2022; Tang & Zou, 2021). Therefore,
due to the urgency and uncertainty surrounding health issues, social media users may proactively
propagate health information they perceive as trustworthy without thoroughly verifying it,
leaving chances for the spread of health misinformation (Tang et al., 2023). The above arguments
motivate the following hypothesis.
H3: Health misperceptions would mediate the relationship between social media health
information seeking and health misinformation sharing intention, such that social media
information seeking would be positively associated with health misperceptions (H3a), which
would be further positively associated with health misinformation sharing intention (H3b).
Besides the separate mediating roles of health information overload and health
misperceptions, we further postulate that information overload serves as an antecedent of
misperceptions. According to Tandoc and Kim (2023), perceived information overload hampers
individuals from evaluating social media information in depth, leading to analysis paralysis. The
paralysis, in turn, promotes news avoidance and results in beliefs in COVID-19 misinformation
(Tandoc & Kim, 2023). Similarly, Jiang (2022) found that social media users experience fatigue
and exhaustion when suffering from information overload, which hinders them from performing
fact-checking. The deficient fact-checking motivation provides an opportunity for developing
misperceptions, as people may be unable to differentiate between authentic information and
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Luo et al. (2023). Health Misinformation Sharing
misinformation on their own. In addition, the cognitive load theory posits that excessive
information induces decreased cognitive performance and increased judgment errors (Sweller,
2011), which means it could be challenging for recipients to process information accurately with
finite mental resources in the face of the information deluge. Therefore, information overload
may contribute to misinterpretation, heightening the likelihood of misperception formation.
H4: Health information overload would be positively associated with health
misperceptions.
Taking the above hypotheses together, we further put forward the following serial
mediation process.
H5: Health information overload and misperceptions would mediate the relationship
between social media health information seeking and health misinformation sharing intention
serially.
3.3 The moderating role of NFC
NFC reflects the rational system when processing information, featuring intentional, conscious,
analytical, and affect-free thinking after information exposure (Epstein et al., 1996). According
to Austin and colleagues (2016), NFC-oriented individuals tend to process information
thoughtfully and systematically rather than relying on heuristic cues. This tendency, in turn,
enables critical thinking and results in a skeptical view of persuasive messages (i.e., persuasion
resistance) (Austin et al., 2016). Borah (2022) further suggested that high-NFC individuals
would carefully monitor information, making them less susceptible to misinformation.
Although NFC has been claimed to have an edge in shielding the adverse effects of
misinformation and buffering the effectiveness of persuasive messages, competing empirical
findings emerge regarding the moderating role of NFC in the health misinformation setting. For
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Luo et al. (2023). Health Misinformation Sharing
instance, Su and associates (2021) uncovered that the negative indirect effect of international
social media use on COVID-19 conspiracy theory endorsement was stronger among respondents
with a high level of NFC. In other words, the high-NFC respondents were more likely to discern
COVID-19 misinformation in the highly diversified international social media environment and
less likely to endorse conspiracy theories. Conversely, Wu and colleagues (2023) disclosed that
the positive association between social media health information reliance and health
misinformation belief was stronger among the high-NFC group than the low-NFC group.
Another study by Tang and colleagues (2023) failed to observe a significant moderating effect of
NFC on the relationship between social media health information seeking and health
misinformation sharing. Therefore, whether NFC plays a perceptual filter role in the face of
health (mis)information remains debatable, leading to the following research question.
RQ1: Would NFC moderate the effects of social media health information seeking on
health information overload (RQ1a), health misperceptions (RQ1b), and health misinformation
sharing intention (RQ1c)?
Based on the above, the conceptual model of our study is exhibited in Figure 1 with
hypotheses and questions indicated.
Figure 1. The conceptual model of the current study.
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Luo et al. (2023). Health Misinformation Sharing
4. Methods
4.1 Sample
Data were collected through an online survey conducted in mainland China between 1 and 14
February 2023. We followed a volunteer sampling approach due to the deficiency of sampling
frames for China’s middle-aged or above group. The questionnaire was administered via
SoJump, a widely employed survey platform in China. Respondents were first invited to read an
informed consent and indicate their willingness to take the survey. Those who agreed to proceed
were directed to the formal questionnaire. A total of 500 respondents completed the
questionnaire. After excluding those who did not meet the age requirement (i.e., under 45 years
old1, N = 107) and failed to pass the attention check question (N = 5), we obtained a final sample
of 388 respondents. Among them, the average age was 54.01 with a range from 45 to 74. Slightly
more female (53.61%) than male (46.39%) respondents took the survey. The median monthly
household income per person ranged from 3K to 6K CNY .
4.2 Measures
Prior to the formal survey, we pretested the questionnaire with four Ph.D. candidates majoring in
social sciences to ensure the comprehensibility of the wording, and some adjustments were made
as per their feedback. Unless indicated otherwise, a 5-point Likert scale ranging from 1 (strongly
disagree) to 5 (strongly agree) was employed to measure each variable.
Social media health information seeking. In line with previous studies (Ho et al., 2020;
Tang et al., 2023; V alenzuela et al., 2019), a single item (i.e., “How often do you seek health
information from social media (Weibo, WeChat, Douyin, etc.)?”) was adopted to measure
respondents’ health information seeking frequency on social media platforms. A higher score
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Luo et al. (2023). Health Misinformation Sharing
indicates a higher frequency of social media health information seeking (1 = “never”, 5 =
“always”; M = 3.85, SD = 1.04).
Health information overload. Four items adapted from previous studies (Jiang, 2022;
Karr-Wisniewski & Lu, 2010; Zheng & Jiang, 2022) were adopted to assess respondents’ health
information overload. A sample item was “I receive too much health information every day,
making it hard to digest.” A higher score represents greater health information overload (M =
3.86, SD = 0.77, 𝛼 = 0.82).
Health misperceptions. Similar to extant misinformation research (Tang et al., 2023;
V alenzuela et al., 2019; Xiao & Su, 2023), we selected seven pieces of widely spread health
misinformation based on annual reports released by authoritative institutions in China (e.g., the
China Association for Science and Technology) and asked the respondents to indicate how much
they agreed with those claims. A sample item was “Fire treatment can cure diseases.” A higher
value represents a deeper belief in health misinformation (M = 3.58, SD = 0.77, 𝛼 = 0.85).
Health misinformation sharing intention . Consistent with former studies (e.g., Xiao & Su,
2023), respondents were asked to indicate how likely they were to share the aforementioned
seven health misinformation pieces on social media platforms. The higher the score, the more
likely to share (M = 3.62, SD = 0.84, 𝛼 = 0.88).
NFC. The six-item version of the NFC scale developed by de Holanda Coelho et al.
(2020) was adopted to measure respondents’ NFC levels. Consistent with previous practices
(Tang et al., 2023; Wu et al., 2023), two reversed items in the scale were removed to elevate
reliability, leaving four items. A sample item was “I would prefer complex to simple problems.”
A higher value demonstrated a stronger tendency to engage in and enjoy thinking (M = 3.59, SD
= 0.83, 𝛼 = 0.81).
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Luo et al. (2023). Health Misinformation Sharing
Covariates. Demographic predictors of susceptibility to health misinformation
summarized in Nan and colleagues’ (2022) systematic review were incorporated as controls,
including age (M = 54.01, SD = 5.88), gender (53.61% female respondents), educational level (1
= primary school or below, 4 = college or above, M = 3.01, SD = 0.92), income (1 = below 3K
CNY , 6 = above 15K CNY ,M = 3.10, SD = 1.72), ethnicity (25.00% from ethnic minorities), and
geographic region (30.15% from rural areas). Besides, religious belief (18.30% had religious
beliefs) and personal health status (1 = poor, 4 = excellent, M = 2.71, SD = 0.87) were also
considered since previous studies have suggested their influences on health
misinformation-related behaviors (Lee Rogers & Powe, 2022; Sun et al., 2022).
Pearson’s zero-order correlations among all variables are summarized in Table 1.
Table 1. Pearson’s zero-order correlations across all variables.
1 2 3 4 5 6 7 8 9 10 11 12
1. Age -
2. Gender 0.123* -
3. Education -0.063 -0.028 -
4. Income 0.168** 0.162** 0.021 -
5. Ethnicity 0.200*** 0.095 -0.133** 0.079 -
6. Geographic region -0.129* -0.053 0.077 -0.045 -0.113* -
7. Religious belief 0.021 -0.013 -0.097 0.071 0.050 0.020 -
8. Health status -0.007 0.023 -0.040 0.069 -0.031 -0.015 0.144** -
9. Social media health
information seeking 0.015 0.057 0.001 0.093 0.007 -0.098 0.022 0.063 -
10. Health
information overload 0.058 0.066 -0.096 0.100* 0.087 -0.080 0.017 -0.028 0.226*** -
11. Health
misperceptions 0.181*** 0.119* -0.157** 0.186*** 0.303*** -0.211*** 0.160** 0.070 0.298*** 0.492*** -
12. Need for
cognition 0.193*** 0.180*** -0.121* 0.161** 0.278*** -0.124* 0.091 0.041 0.240*** 0.394*** 0.588*** -
13. Health
misinformation
sharing intention 0.162** 0.097 -0.113* 0.129* 0.309*** -0.127* 0.146** 0.061 0.294*** 0.477*** 0.781*** 0.513***
Note. * p < 0.05; ** p < 0.01; *** p < 0.001.
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4.3 Analytical strategy
Structural equation modeling (SEM) was adopted to analyze the data due to the mixture of latent
(e.g., health information overload) and observed (e.g., social media health information seeking
frequency) variables in our study. In line with extant studies (Apuke & Omar, 2021; Ho et al.,
2022), we first checked the common method bias and collinearity to minimize estimation errors.
Secondly, the measurement model was specified using a confirmatory factor analysis (CFA) to
ensure the robustness of the measurement component. Thirdly, the structural model was tested to
examine the proposed relationships among constructs of interest. All analyses were performed
using Stata 17.0. One thing to be noted is that our model is a moderated serial mediation model;
therefore, the serial mediation model was examined before the complete model.
5. Results
5.1 Testing common method bias and collinearity
Common method bias was examined first since all data were gleaned from the same round.
Firstly, Harman’s single-factor analysis demonstrated that a single factor explained 37.71% of
the total variance, which fell below the threshold of 50% (Dupuis et al., 2017). Secondly, the
maximum value in the correlation matrix among the main constructs was 0.78, less than the
threshold of 0.90. These results revealed that common method bias was not likely to be a threat
(Apuke & Omar, 2021). Regarding collinearity, the maximum value of the variance inflation
factor was 2.16, suggesting that collinearity was not a concern in the current study.
5.2 The measurement model
Table 2 exhibits the measurement model’s internal reliability, composite reliability, and
convergent validity. According to Xiao and Su (2023), most factor loadings were above 0.70,
indicating sufficient internal reliability. Additionally, all composite reliability coefficients were
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Luo et al. (2023). Health Misinformation Sharing
greater than 0.80, suggesting satisfactory composite reliability. Regarding convergent validity, all
average variance extracted values were above 0.50, implying good convergent validity.
Table 2. Construct reliability and validity.
Construct Indicator Factor loading Cronbach’s alpha CR A VE
Health information overload (HIO) HIO1 0.78 0.82 0.88 0.64
HIO2 0.79
HIO3 0.82
HIO4 0.83
Health misperceptions (HM) HM1 0.67 0.85 0.88 0.52
HM2 0.77
HM3 0.74
HM4 0.72
HM5 0.74
HM6 0.75
HM7 0.66
Health misinformation sharing intention
(HMS) HMS1 0.71 0.88 0.91 0.58
HMS2 0.79
HMS3 0.82
HMS4 0.78
HMS5 0.77
HMS6 0.75
HMS7 0.74
Need for cognition (NFC) NFC1 0.84 0.81 0.88 0.64
NFC2 0.84
NFC3 0.73
NFC4 0.80
Note. CR = Composite Reliability. A VE = Average V ariance Extracted. The prefix of each
indicator is the abbreviation of the corresponding construct.
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Luo et al. (2023). Health Misinformation Sharing
Furthermore, the Heterotrait-Monotrait (HTMT) ratio was adopted to test the
discriminant validity (Xiao & Su, 2023). The maximum value was 0.70, lower than the cutoff
point of 0.85, demonstrating a robust discriminant validity of all measures. The overall
measurement model also attained a satisfactory goodness-of-fit (𝝌 2 = 415.04, df = 203, p < 0.001;
𝝌2/df = 2.04; CFI = 0.95, TLI = 0.94, RMSEA = 0.05, SRMR = 0.04) (Gil de Zúñiga et al.,
2022).
5.3 The structural model
The serial mediation model was examined first. Consistent with the goodness-of-fit criteria
adopted by Gil de Zúñiga and associates (2022), the mediation model fitted the data well (𝝌 2 =
578.14, df = 283, p < 0.001; 𝝌2/df = 2.04; CFI = 0.91, TLI = 0.90, RMSEA = 0.05, SRMR =
0.07). All paths were significant (from social media health information seeking to health
information overload: 𝛽 = 0.25, SE = 0.05, p < 0.001; from social media health information
seeking to misperceptions: 𝛽 = 0.19, SE = 0.05, p < 0.001; from health information overload to
health misperceptions: 𝛽 = 0.53, SE = 0.05, p < 0.001; from misperceptions to misinformation
sharing intention: 𝛽 = 0.85, SE = 0.04, p < 0.001) except the effect of social media health
information seeking on health misinformation sharing intention (𝛽 = 0.03, SE = 0.04, p = 0.35)
and the effect of information overload on misinformation sharing intention (𝛽 = 0.06, SE = 0.07,
p = 0.35). Accordingly, the mediation process through misperceptions was significant (effect =
0.16, SE = 0.04, p < 0.001, 95% CI = [0.08, 0.24]) but the one through information overload was
not (effect = 0.02, SE = 0.02, p = 0.36, 95% CI = [-0.02, 0.05]). Finally, the serial mediation
process was significant (effect = 0.11, SE = 0.03, p < 0.001, 95% CI = [0.06, 0.17]).
Figure 2 summarizes the statistical results of the moderated serial mediation model. The
model attained a good fit (𝝌 2 = 572.76, df = 313, p < 0.001; 𝝌2/df = 1.83; CFI = 0.92, TLI = 0.92,
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Luo et al. (2023). Health Misinformation Sharing
RMSEA = 0.05, SRMR = 0.05) and all factor loadings were significant. The model explained
17.48% of the variance in health information overload, 51.24% of the variance in health
misperceptions, and 83.06% of the variance in health misinformation sharing intention.
Figure 2. Structural equation model with path coefficients.
Note. N = 388. Standardized coefficients are reported. Control variables are omitted for brevity.
Solid lines denote statistically significant paths, whereas dotted lines denote statistically
nonsignificant paths. * p < 0.05; ** p < 0.01; *** p < 0.001.
As shown in Figure 2, the association between social media health information seeking
and health misinformation sharing intention was not significant (𝛽 = 0.03, SE = 0.04, p = 0.39).
Thus, H1 failed to receive support.
H2 hypothesizes a mediation process through health information overload. Social media
health information seeking was positively associated with health information overload (𝛽 = 0.17,
SE = 0.05, p < 0.01), supporting H2a. However, the relationship between information overload
and health misinformation sharing intention was not significant (𝛽 = 0.06, SE = 0.06, p = 0.34),
rejecting H2b. The mediation effect was also not significant (effect = 0.01, SE = 0.01, p = 0.36,
95% CI = [-0.01, 0.03]). Therefore, H2 was partially supported.
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Luo et al. (2023). Health Misinformation Sharing
H3 posits a mediation process channeled by health misperceptions. As displayed, social
media health information seeking was positively associated with misperceptions (𝛽 = 0.15, SE =
0.04, p < 0.01), which in turn was positively associated with health misinformation sharing (𝛽 =
0.86, SE = 0.05, p < 0.001). The mediation process was significant (effect = 0.13, SE = 0.04, p <
0.01, 95% CI = [0.05, 0.20]). Hence, H3 was fully supported.
H4 postulates a positive association between health information overload and health
misperceptions, which is consistent with the statistical results (𝛽 = 0.42, SE = 0.05, p < 0.001).
Besides, the results lent support to the serial mediation process through health information
overload and misperceptions (i.e., H5) (effect = 0.06, SE = 0.02, p < 0.01, 95% CI = [0.02,
0.10]).
In terms of the moderating effects (i.e., RQ1), NFC failed to moderate the relationships
between social media health information seeking and health misperceptions (𝛽 = 0.08, SE = 0.04,
p = 0.06), as well as health misinformation sharing intention (𝛽 = -0.01, SE = 0.04, p = 0.83).
However, the interaction effect of NFC and social media health information seeking on health
information overload was significant (𝛽 = -0.15, SE = 0.05, p < 0.01). Thus, among respondents
with higher NFC, the positive association between health information seeking and information
overload was weaker than those with lower NFC.
An additional check was performed to ensure the model’s appropriateness (as displayed
in Appendix A 2). Specifically, we compared the proposed conceptual model to several competing
models to determine which fits the data best. The model fit indices revealed that the current
model outperformed the alternatives.
6. Discussion and Conclusion
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Luo et al. (2023). Health Misinformation Sharing
Informed by the S-O-R model and the cognitive load theory, this study constructs a conceptual
model to illustrate the psychological mechanism behind health misinformation sharing among
the middle-aged or above group in China. Facing the onslaught of social media health
misinformation, penetrating the underlying mechanism benefits misinformation regulation and
targeted interventions. Results demonstrate that seeking health information on social media was
indirectly associated with health misinformation sharing through health information overload and
misperceptions. Meanwhile, the direct relationship was not significant. Additionally, the
correlation between health information overload and misinformation sharing intention was not
supported. As a moderator, NFC only buffers the positive association between health information
seeking and health information overload. These intriguing findings merit detailed discussion.
Firstly, as indicated in the literature review, our study is among the few to decipher how
information overload links to misperceptions in the context of health misinformation. Results
bolster the proposed serial mediation process, which parallels prior studies suggesting that health
information overload could be induced when social media information seekers need to handle a
tremendous amount of health information from multiple sources with uneven qualities (Jiang,
2022; Jiang & Beaudoin, 2016). Additionally, health information overload brings about
undesirable consequences, such as mental stress, message fatigue, and inadequate information
elaboration (Jia et al., 2023; Jiang, 2022). When information seekers feel exhausted in processing
health information, their judgment accuracy is likely to be impaired, leading to misinterpretation
and misperception (Khaleel et al., 2020). As an essential antecedent of misinformation sharing,
misperceptions contribute to the final behavioral intention (Su et al., 2022b; Y ang et al., 2022).
The discovered chain mediation pattern affords a deeper insight into the role of health
information overload in health misinformation dissemination, which is particularly concerning
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Luo et al. (2023). Health Misinformation Sharing
for the middle-aged or above group because this group lacks the expertise and necessary digital
skills to check the authenticity of online health information (Wu et al., 2022). That is to say, the
middle-aged or above population is likely to be stuck in health information overload after
seeking health information on social media due to their inability to sort through the voluminous
information. The overload, in turn, would likely develop into misperceptions and health
falsehood sharing intention because of the insufficient digital literacy of this group.
Secondly, the mediation path through health misperceptions differs from the one through
health information overload. Regarding the first halves of the two paths, the regression
coefficients of social media health information seeking were nearly identical (i.e., 𝛽 = 0.15 vs. 𝛽
= 0.17). The findings align well with previous studies illustrating that overwhelming online
health information could burden an information seeker’s cognitive system (e.g., Zheng et al.,
2022; Zheng & Jiang, 2022). Meanwhile, the rampant health misinformation on social media can
also facilitate the internalization of misinformation since it is difficult for information seekers to
circumvent misinformation when seeking health information online (Tang et al., 2023).
Therefore, the positive relationship between social media health information seeking and health
misperceptions is unsurprising.
Whereas the first halves of the two paths were similar, the second halves differed in terms
of the nonsignificant association between health information overload and health misinformation
sharing intention. Combined with the serial mediation process, a possible reason is that as a
mental state engendered by the imbalance between excessive information and limited processing
capacity (Eppler & Mengis, 2004), information overload needs to influence the belief session
before translating into behavioral intentions. This finding is not without scholarly support. For
instance, Wu and Pei (2022) suggested that health anxiety and exhaustion serve as mediators
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Luo et al. (2023). Health Misinformation Sharing
between information overload and health misinformation sharing. Moreover, this finding
somewhat challenges one prior research that found a significant relationship between
information overload and misinformation sharing behavior (Apuke et al., 2022). A plausible
explanation is that Apuke and associates (2022) targeted general social media information, while
our study focused solely on health information on social media. One notable difference between
the two types of information is that health information is more personally relevant, which means
adopting the information or not may have immediate and direct impacts on the recipients (Ma et
al., 2023). As a result, even when experiencing health information overload, the middle-aged or
above population may be cautious and prudent when making the sharing decision, as sharing
inaccurate or inappropriate health information could harm others’ well-being and interpersonal
relationships. Only when unverified health information derived from information overload has
been integrated into the belief system would information overload affects health misinformation
sharing intention. The nonsignificant mediation process through health information overload
lends further credence to the necessity to delve deeper into the organism part for a more nuanced
understanding of health misinformation sharing.
Thirdly, despite NFC’s facilitating effect on critical thinking and elaborative information
processing (Austin et al., 2016; Borah, 2022), it only moderated the relationship between social
media health information seeking and health information overload. This suggests that NFC acts
as a mental filter for screening the sheer amount of health information available on social media.
However, when it goes beyond the mental state part (i.e., health information overload) and
comes to the perceptual or behavioral part (i.e., health misperceptions and health misinformation
sharing), NFC’s role is rather limited. For one thing, health misperceptions are formed over a
long period and are resistant to change, which is especially true for the middle-aged or above
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group with relatively richer life experiences. Previous studies have also shown that health
misperceptions were positively associated with long-lasting general misperceptions (e.g., Borah
et al., 2022). Hence, health misperceptions among the middle-aged or above population may be
more stable, deep-rooted, and intractable than health information overload, which fall beyond the
mitigating effect of NFC. For another, the link between health information seeking and
misinformation sharing intention is rather complicated. Studies suggested multiple mediators,
such as interpersonal communication and mental reflection, channel the process from
information exposure to behaviors (Cho et al., 2009; Shah et al., 2007). Accordingly, the direct
effect of social media health information seeking and health misinformation sharing intention is
hard to be moderated by a single information processing predisposition. This result reminds
researchers to scrutinize the process-oriented mechanism behind information behavior and
investigate the specific roles of moderators in each segment.
6.1 Theoretical and practical implications
What drives health misinformation sharing is an ongoing issue that requires more fine-grained
evidence. This study advances extant misinformation sharing literature by unveiling how health
information overload functions in the health misinformation sharing setting. By integrating the
S-O-R model and the cognitive load theory, this study bridges health information overload and
health misperceptions, which were understudied previously. Notably, the significant serial
mediation process and the simple mediation process through health misperceptions reveal that
health information overload is not always the direct cause of health misinformation sharing. As a
mental state provoked by overwhelming online information, only when it affects the belief
system (i.e., health misperceptions) could misinformation sharing intention be triggered. This
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Luo et al. (2023). Health Misinformation Sharing
intricate mechanism affords a nuanced understanding of information overload’s role in the health
information field.
Another theoretical contribution pertains to the differential moderating effects of NFC
within the proposed mediation process. Although NFC has been touted as an alleviator of
misbelief and misinformation-related behaviors, we found that NFC is effective in ameliorating
health information overload rather than misperceptions and sharing intentions that are more
enduring and tangled. This finding invalidates the simplistic thinking that NFC is a panacea for
combating misinformation. Instead, it informs that a subtle perspective is indispensable to better
comprehend how NFC works in the middle-aged or above group with a relatively solid belief
system.
This study also encapsulates implications for health misinformation intervention. First of
all, due to social media health information seeking positively related to both health information
overload and health misperceptions, it is urgent for social media platforms to optimize
fact-checking and gatekeeping systems to enable timely detection and regulation of health
misinformation. For instance, by employing the “related stories” function (i.e., providing
matched stories in addition to the original information) to correct potential health falsehoods and
reduce misperceptions (Bode & Vraga, 2015). Secondly, since health information overload
contributes to health misperception formation, one viable strategy is inviting healthcare
professionals and authoritative public health institutions to communicate directly with
middle-aged or above health information seekers in cyberspace (Jiang & Beaudoin, 2016;
Oktavianus & Bautista, 2023), which would ease their information burdens and help them locate
reliable information easily. Thirdly, although NFC only moderates a single path in our
mechanism, its shielding role against health misinformation should not be downplayed.
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Luo et al. (2023). Health Misinformation Sharing
Regarding the middle-aged or above group, certain media literacy-enhancing programs may be a
silver lining in reinforcing critical thinking skills and the ability to navigate the infosphere. Even
though this group may struggle with discerning health misinformation, tailored training may be
effective in encouraging them to consume health information from reliable sources, thus
reducing the likelihood of information overload.
6.2 Limitations and future directions
This study is not free from limitations. Firstly, we only considered health information seeking on
social media in general. However, diverse social media platforms offer different affordances that
may impact health information overload and misperceptions differently (Oktavianus & Bautista,
2023; Vraga & Bode, 2018). Future studies need to dismantle social media appropriately for a
more granular mechanism. Secondly, the organism part is constituted by both cognitive and
affective processes (Zheng et al., 2022). The current study only considers the cognitive side but
neglects the affective side, necessitating future efforts to supplement the jigsaw puzzle. Thirdly,
the cross-sectional nature of this study precludes us from ascertaining causality. Therefore,
multi-wave surveys or other longitudinal designs are warranted to pursue a clear causal
relationship among the constructs.
Notes
1. 45 is the starting point of middle age according to the definitions of “middle age” in
Merriam-Webster and Oxford English Dictionary.
2. The appendix is available upon reasonable request (by contacting the first author).
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