Evaluation of MHPSS Hotline Data to Enhance its Services during COVID-19 Pandemic in Egypt

Evaluation of MHPSS Hotline Data to Enhance its Services during COVID-19 Pandemic in Egypt | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Research Article Evaluation of MHPSS Hotline Data to Enhance its Services during COVID-19 Pandemic in Egypt Nemat Ali, Sally I. Noby, Mohamed Othman, Maha M. Wahdan, zeinab El Nagar, and 2 more This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-2242069/v1 This work is licensed under a CC BY 4.0 License Status: Posted Version 1 posted You are reading this latest preprint version Abstract Counseling and psychological support services were influenced by the pandemic. To reach those who seek mental health services, the General Secretary of Mental Health and Addiction Treatment (GSMHAT) has devised a strategy plan and approaches that have been placed in a timetable (2015-2016) and sent to hospital administrators and departments. The objectives of Hotline are to evaluate the national hotline for psychosocial assistance during the COVID-19 pandemic, identify concerns with data collection, and offer stakeholders with a comprehensive hotline profile that identifies improvements and obstacles. This Review intends to illustrate the significance of internet technology to the Egyptian public-health response to the COVID-19 epidemic in terms of mental health problem management. This assessment demonstrates how our nation maintains alignment with international strategies for the regulation, evaluation, and application of digital technology to boost pandemic management and future preparedness for COVID-19 and other infectious illnesses. Full Text Additional Declarations Tables 1 to 33 are available in the Supplementary Files section. Supplementary Files protocol.pdf Table.pdf Graph.pdf Cite Share Download PDF Status: Posted Version 1 posted You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. 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Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-2242069","acceptedTermsAndConditions":true,"allowDirectSubmit":true,"archivedVersions":[],"articleType":"Research Article","associatedPublications":[],"authors":[{"id":152032177,"identity":"f77f27ff-ecb7-4174-880d-4d67f2628df5","order_by":0,"name":"Nemat Ali","email":"","orcid":"","institution":"General Secretariat of Mental Health and Addiction Treatment-Ministry of Health","correspondingAuthor":false,"submittingAuthor":false,"prefix":"","firstName":"Nemat","middleName":"","lastName":"Ali","suffix":""},{"id":152032178,"identity":"314e6c88-eaaa-4663-9a9f-058d0c75526c","order_by":1,"name":"Sally I. 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