Abstract
Purpose/ Introduction: Recent Evidences reveal that COVID-19 pandemic caused MCH services
interruption world-wide. In Timor-Leste, MCH services is one of service priorities and delivers through 3 tiers of
health structures consists of hospitals, CHCs, and HPs. The Country (Timor-Leste) identified its first case of
COVID-19 in March and by April 2020, it was lockdown and stringent actions were enforced. During the pandemic
COVID-19, the MOH health structures and facilities continued delivers essential health services. However, the strict
lockdown and mandatory stay home order had negatively impacted the health system capacities. This study
to thoroughly assess the disruption of System Components of MCH Services by interviewed frontline HCWs from
Comoro -CHC, in Dili-Timor-Leste.
Patients and Methods: The cross-sectional approach with quantitative descriptive method was employed for this
study. We employed a modified who six building blocks (service delivery, human resources, drugs and
consumables, ICT, Financing, Stewardship) to assess system disruption of MCH services in Comoro CHC due to
COVID-19 Pandemic. Sample of 99 participants consisted of medical doctors, midwives, nurses who work at MCH
unit pharmacy technicians, unit laboratory technicians, a structured questionnaire was utilized and data analysis was
used SPSS.
Result
The findings reveal the disruption of all 6 system blocks from MCH services in Comoro-CHC, Dili, Timor-
Leste due to COVID-19 Pandemic. Except leadership, statistical tests reveal statistically significant association
between interruption of five blocks from MCH services. The service delivery, human resources, drugs and
consumables, ICT, Financing, Stewardship.
Conclusion
COVID-19 Pandemic Caused disruption of all six health system blocks of MCH Services in Comoro,
CHC. For future pandemic preparation plan, the attention must be given to all six-health system blocks to guarantee
continue delivery of MCH care in CHC Comoro, Dili, Timor-Leste and a primary health care facility and other
similar settings.
Keywords
Performance, Maternal, Child, Health, System, COVID-19.
Introduction
Global context: MCH services delivery during covid-19 pandemic. Maternal and Child Health
(MCH) refers to the services provided to women in their child bearing and children. [1] [2].
MCH had been placed as a high priority in the most of the countries health systems. The
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Original Article
Introduction
of proper MCH strategy and interventions through antenatal care (ANC),
institutional delivery, and post-partum care can prevent maternal and mortality and other related
complications. [3] Before COVID-19 Pandemic occurs, there was declined of maternal deaths
worldwide of nearly half (44%) since 1990, and a significantly increased use of maternity
services. [4] However, the recent data reveal that about 287 000 women died during and
following pregnancy and childbirth in 2020. Similarly, according the recent estimation by UN
Inter-agency Group for Child Mortality Estimation, there were 5 million children died before
their fifth birthday in 2021 alone. [5]
The most common causes that contributed directly the injury and death of women during
childbearing were extensive hemorrhagic, infection, hypertension, unsafe abortion, and
obstructive labor. There were also indirect causes such as Anemia, malaria, and heart disease. [6]
These causes can be prevented with quickly assisted by skilled HCWs working in the well-
established MCH system. However, for health system to function well, the attention and
resources must be given the its six components such as stewardship; services delivery; human
resources; essential medicines & consumables; Information, communication, technology; and
financing. [7]
The interruption from one of the above components will compromise health system capacities to
deliver quality of MCH Care. So far there are little researches commissioning to examine the
disruption of health system components (blocks) of MCH services in primary health care
facilities during major disease pandemics. The COVID-19 pandemic has had a disastrous effect
on the system for delivery health care of people on a global scale, but pregnant women face
particular challenges [8] The public health system was at increased risk of reduced efficiency
include MCH services. [9]
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Original Article
Pandemic created obstacles for women and child worldwide to accessing MCH services,
including restrictions, transport challenges, and anxiety over possibly being exposed to
coronavirus. The movement restriction has made it difficult for many pregnant women to reach
health care facilities. Even those who managed to reach health facilities have reported not
receiving timely care. [8] The disruption in access MCH services such as routine check-ups,
sonography tests, scans, institutional deliveries, postnatal check-ups, vaccination of children,
etc., has led to increased suffering of pregnant women and children. [3].
Researches from many developing countries report on the disruption of MCH services during
COVID-19 Pandemic and its stringent measures. India estimates, antenatal care has dropped by
20 to 30 percent, institutional delivery by 30 to 43.25 percent and postnatal care by 20 to 30
percent. Around 25-30 percent fall in common doses of vaccines given to children. [3] From
Pakistan, Faran report on the Reduced utilization for all RMNCH indicators with the highest
reduction (~82%) was among children aged < 5 years, who were treated for pneumonia during
the first wave of pandemic. The number of caesarean sections dropped by 57%, followed by
institutional deliveries and first postnatal visit (37% each). [10]
Studies from Ethiopia reveal services disruption of MCH services and declining in health
facilities visits for Family Planning, sick under 5 child visits (225.0 to 139.8/ month, p=0.007),
Antenatal and postnatal care visits, facility delivery rates [11] [12] Similarly, study from
Guyana, revealed significant decreases in utilizing all essential health services across the 41
health centres of Region 4. [13] A rapid review carried out on 20 March 2022 on postnatal care
(PNC) services availability and utilization during the COVID-19 era in sub-Saharan Africa
revealed that there were significant declines in the availability and utilization of PNC services
during and after the COVID-19 lockdown. [14]
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Original Article
In response to COVID-19 pandemic there are increasing call highlighted the importance of
health system preparedness and better response with special attention given to vulnerable people
like pregnant women and newborns to minimize lag in service delivery. [8] [9] It was argue that
while priorities were given to fight COVID-19, there are important to quickly reinstate routine
services with key areas include continued provision of family planning services along with
uninterrupted immunization campaigns and routine maternal and child services. [10] For most
developing countries those routine services could only be effectively implemented through the
primary health facilities located closed to the community . Experiences from Indonesian suggest
that during the COVID-19 pandemic, Community Health centers (CHCs) a primary health care
facility is required to play a role in preventing, detection, and handling COVID-19 with optimal,
while continued delivering MCH essential Services. [15] [16]
However, Horton R,2021 argue that the pandemic has created further obstacles in the health
s y s t e m t o p r o v i d e M C H s e r v i c e s b y h e a l t h c a r e f a c i l i t i e s . [ 1 7 ] A c c o r d i n g t o A n i K S a n d
friends, during the pandemic, healthcare workers, equipment, and healthcare facilities have been
transformed into COVID hospitals to cope with the rising numbers of infected people, leaving
little space for the healthcare of pregnant women [9]. Bisht R, Sarma J., 2020 further augmented
that women who managed to reach health facilities have reported not receiving timely care due
to shortage of health care workers in some health centers, because many were engaged in
treating COVID-19 patients, while in other centers maternal health services were cut despite
being classified as essential service. [18] .
Timor Context
: Timor Leste (TL) reported good improvement in the indicators of Maternal and
Child Health during the two decades of Independence. Despite this, the rates are still considered
high compared to other Asian countries with maternal mortality rate of 218 per 100,000 live
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Original Article
births and under-five mortality of 41 deaths per 1,000 live births (TDHS, 2016). The MCH
services has been become one of the priorities services and delivered through 3 tiers of health
systems consists of hospitals, community health centers, health posts and through primary health
care strategies such as SISCa, SnF, and Villages Midwives. In 2020, in responds to COVID-19,
Ministry of Health issued a policy to guide the continued implementation of essentials health
services, including MCH care. Several activities in MCH services must be carried out, were
including the first and third trimester pregnancy checks, normal deliveries for non-COVID-19
cases, routine postpartum and family planning services, first postpartum visits, neonatal services,
and immunization. (Politica, 2020).
TL reported it first COVID-19 cases in March,2020 and by October 27 2021, it registered
19.785 cases with 121 deaths. [19] TL health system was still young and not ready to deal with
COVID-19 Pandemic. [20] Despite of its huge challenges, the MOH structures and health
facilities continue to deliver essential health services during COVID-19 Pandemic. However, the
strict lockdown and mandatory stay home measures have negatively impacted essential services
delivery. [21] Two nationals’ studies focusing on services delivery component of MCH during
COVID-19 pandemic reveal contradictory results of the disruption of MCH services. [22] [23]
So far there is no study commissioning to assess health system readiness for delivering MCH
services in Timor-Leste. We conducted this study to thoroughly assessed system performances
for delivering MCH services during COVID-19 Pandemic in a Community Health Centers,
Comoro Dili, Timor-Leste
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Original Article
Material and methods
The cross-sectional approach with quantitative descriptive method was employed to assess the
system performance of MCH services. We employ a modified WHO six building blocks in
assessing performance of health systems, [7] to assess the system performance of Comoro CHC
in Dili in delivering MCH services during pandemic COVID-19.
For this study, we questioned health staff’s opinion on the availability each system components
(stewardship, services delivery, human resources, Drugs & Consumables, ICT and Financing) in
the provision of MCH Care during COVID-19 pandemic (Table-1)
This study was conducted from November 2021 to April 2022.
A sample of 99 participants enrolled for the interview. The interviewees consisted of medical
doctors, midwives, nurses who work at maternal and child Health (MCH) unit; pharmacy
technicians who work in the pharmacy unit; and laboratory technicians who work in laboratories.
Non-probability sampling Consecutive Sampling was utilized to identified and enrolled
participants.
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Original Article
Table-1 : Operational Definition Variables and Measurement Tools
No Variables O perational
Definition
Measurem
ent Tools
Scale Category
Response
Independent
1. Service Delivery
Delivery MCH
services during
COVID-19
Pandemic
Questioner
Nominal
1. Yes. Services
available
2. No.Services was
not available
3.
2. Health Staffs Availability of
Health Staffs to
Delivery MCH
services during
Questioner
Nominal
1. Yes. Available
2. No. Not Available
3. Information,
Communication,
Technology
(ICT)
Availability of ICT
for MCH services
Questioner
Nominal
1. Yes. Available
2. No. Not Available
4. Essential
Medicine and
Medical
Equipment
The availability of
essential medicine
and Equipment for
MCH care
Questioner
Nominal
1. Yes. Available
2. No. Not Availbale
5. Financing Availability of
Funding for MCH
services
Questioner
Nominal 1. Yes. Available
2. No. Not Available
6. Stewarship Stewarship for MCH
services provided
Questioner
Nominal
1. Yes. Available
2. No. Not Available
Dependent
7. MCH Care Total MCH visits to
health facilities
during COVID-19
Pandemic
Questioner
Nominal
1. Yes. There are
visits
2. No. No visits
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Original Article
Study Setting:
This study is conducting in the one of main community health centers in Dili Municipality,
Timor-Leste. Timor-Leste is small countries divided into 12 Municipalities, and 1 especial
region of Oecusse with Population of 1.321 million . [24] The Comoro CHC is one of the main
health centers with in-patients care with 12 beds, an emergency room, maternity clinic,
laboratory and out-patients care. It located in Comoro CHC has served a population of 159,773
people with an area of 33.12 km². The working area of the Comoro health center is located in the
Posto Administrativo Dom Alexio area, Dili Municipality, Timor-Leste, which has 7 villages.
The Government health facilities in the area consist of one community health center (Comoro
CHC) and eight health posts. There are 102 employees working at the Comoro Community
Health Center and 45 employees working at the Health Post. Some of these employees have the
status of civil servants and there are also contract employees who are responsible for organizing
and implementing health programs on a routine basis and in emergency situations. About 14
priorities programs, including MCH care were implemented regularly in this health center, see -
table-1.
Table-2: The Essential Health Programs Implemented at Comoro - CHC
NO HEALTH PROGRAMS
1 Maternal and child health; Reproductive health, Family Planning, ANC, PMTCT,
MCH/obstetrics, PNC, newborn care, IMCI and Immunization.
2 Infectious diseases such as: TB, Leprosy, Malaria, STI and HIV/AIDS, Syphilis
3 Nutrition
4 Non-communicable diseases such as; Mental Health, Oral Health, Elderly Health
5 Treatment: adults, and children
6 Environmental Health
7 Promotion of school health & wellness
8 Information systems
9 Pharmacy
10 Laboratory
11 SISCa
12 SnF/Family Health
13 Finance
14 Administration and Logistic
Data Collection: A structured questionnaire was employed and purpose sampling method was
utilized to enroll participants. The interviewed results were entering into excel spreadsheet and
transferred to SPSS for statistical analysis. The structure questioners composed of 21 questions
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Original Article
based on each research variables and category response listed in table-1 below) , were
administered to collect the response from respondents.
Data Analysis: The results were entering into excel spreadsheet and transferred to SPSS
(version) for statistical analysis.
1. Univariable analysis was carried out to determine the characteristics of the sample
descriptively with a frequency distribution
2. Bivariable Analysis was employed to determine the influence between two variables, namely
the independent variable and the dependent variable without control, to assess whether the
influence of the independent variable and the dependent variable is statistically significant using
the Chi-Square test with the degree of significance used is 95% and the p value with the level
significance is p
/i10.25.
Results
Respondent Characteristics
We have successfully interviewed 94 participants compose of midwives, Nurses, Medical
Doctors, Pharmacist and Medical Scientists working in supporting MCH services in CHC
Comoro during COVID-19 Pandemic. Information from Table-2 below, reveal that about 70% of
respondents were temporary contract and voluntary staffs; with 56,4 % has less than 5 years
working experiences, and 90.4 % with them ages between 24-36 years old. Most respondents
(77.7%) was female and was tasked to deliver routine MCH services in Comoro CHC. However,
during the COVID-19 Pandemic around 24.5% of them did not delivery MCH services.
While, looking at the data on types of professions, it shows that the respondents composed of
12.8% midwives, 13.8% doctors, 30.9% nurses, and 42.6% Allied health professionals were
tasked to deliver MCH services during the COVID-19 pandemic. However, about 33% of those
health professionals working did not carry out MCH services during the pandemic. The most
interruption was observed in Allied health for professionals (12.8%) and followed by midwives
at 10.6%.
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Original Article
Table 2: Data of Respondent Characteristics
No Respondent Characteristics Maternal and Child Health
(Y)
Total
N (%)
P
Value
Obs
No
N (%)
Yes
N (%)
1 Gender
Male
Women
/checkbld
8 (8,5)
23 (24,5)
13(13,8)
50( 53,2)
21 (22,3)
73 (77,7)
0,571
Normal
Distribution
Total 31 (33,0) 73(67,0) 94( 100)
2 Types of Work
Civil Servants
Contract Employees
Voluntarily
9 (9,6)
12(12,8)
10 (10,6)
19 (20,2)
35 (37,2)
9(9,6)
28 (29,8)
47 (50,0)
19 (20,2)
0.105
Normal
Distribution
Total 31(33,0) 63( 67,0) 94(100)
3 Professions
Midwife
Doctor
Nurse
Others (Allied Health
Professional)
10 (10,6)
3 (3,2)
12 (12,8)
6 (6,4)
2 (2,1)
10 (10,6)
17 (18,1)
34 (36,2)
12 (12,8)
13 (13,8)
29 (30,9)
40 (42,6)
0.000
Not Normal
Distribution
Total 31(33,0) 63 (67,0) 94 (100)
4 Work Experience
Less than 5 years
Six to nine years More than
ten years
21 (22.3)
7 (7,4)
3 (3,2)
32(34,0)
23 (24,5)
8 (8,5)
53 (56,4)
30 (31,9)
11 (11,7)
0.283
Normal
Distribution
Total 31(33,0) 63(67,0) 94(100)
5 Age groups
/checkbld 22-36 Years Old
/checkbld 37-51 Years Old
/checkbld 52-62 Years Old
28 (29,8)
1 (1,1)
2(2,1)
57 (60,6)
6 (6,4)
0 (0,0)
85(90,4)
7 (7,4)
2 (2,1)
0,3075
Normal
Distribution
Total 31 (33,0) 63 (67,0) 94(100)
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Original Article
The Association Between Health System Components and Disruption MCH
Services during COVID-19 Pandemic
The Bivariate Analysis (Crosstabulation) of the association between health systems disruption
and COVID-19 Pandemic was presented well in table-3. Each health system component was
cross-tabulate using Bivariate Analysis to assess the association of its disruption caused by
COVID-19 Pandemic.
Table 3: The Bivariate Analysis (Crosstabulation)
No Independent Variable
(X)
Maternal and Child
Health
P
Value
COR 95 % CI
No
N (%)
Yes
N (%)
Lower Upper
1 Service Delivery
/checkbld No
/checkbld Yes
24
(68,6)
25(42.6)
11 (31.4)
34( 57.6)
0.014
2.967
1.230
7.160
2 Human resources
/checkbld No
/checkbld Yes
19(73.1)
30(44.1)
7(26.9)
38(55.9)
0.012
3.438
1.278
9.253
3 ICT
/checkbld No
/checkbld Yes
18(66.7)
31(46.3)
9(33.3)
36(53.7)
0.073
2.323
0.913
5.905
4 Medicine & Equipment
/checkbld No
/checkbld Yes
14(58.3)
35(50.0)
10(41.7)
35(50.0)
0.0481
1.400
0.548
3.578
5 Financing
/checkbld No
/checkbld Yes
21
(67.7)
28(44.4)
10(32.3)
35 (55.6)
0.034
2.625
1.065
6.471
6 Stewarship
/checkbld No
/checkbld Yes
18(36,7)
13(28,9)
31(63,3)
32(71,1)
0.419
1.429
0.600
3.404
4.2.1 The Association between Services Delivery component and Disruption of MCH Services
during COVID-19 Pandemic
Table 3 shows that 68.6% of respondents stated that health services delivery of MCH
care was disrupted during COVID-19 Pandemic.
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4.2.2 The Association between Human Resource component and Disruption of MCH Services
during COVID-19 Pandemic
Table 3 shows that (73,1%) of respondents stated that on unavailability of some health
professionals to provide MCH care during COVID-19 Pandemic.
4.2.3 The Association between ICT component and Disruption of MCH Services during
COVID-19 Pandemic
Table 3 shows that 66,7% of respondents stated that ICT component for MCH care was
not utilized to disseminate information and consultation on MCH Care during COVID-19
Pandemic.
4.2.4 The Association between the availability of essential medicines and equipment component
and Disruption of MCH Services during COVID-19 Pandemic
Table 3 shows that 58.3 % of respondents stated that the unavailability of some essential
medicines, equipment, PPE for MCH care during COVID-19 Pandemic.
4.2.5 The Association between the availability of financing component and Disruption of MCH
Services during COVID-19 Pandemic
Table 3 shows that 67.7 % of respondents stated that the less availability of finance for
support MCH Care during COVID-19 Pandemic.
4.2.6 The Association between the stewardship component and Disruption of MCH Services
during COVID-19 Pandemic
Table 3 shows only 36.7 % of respondents stated that the stewardship provided to MHC
services was interrupted was interrupted during COVID-19 Pandemic.
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Discussion
This study has successfully collected frontline health care workers (HCWs) opinion regarding
the System performance of MCH care in a primary health care facility during COVID-19
pandemic. This is the first study utilizing modified WHO Six building blocks for assessing
health system performance [7] to evaluate the disruption of health system components of MCH
Care in a community health center (CHC) during COVID-19 Pandemic in Timor-Leste. So far,
most of the studies that evaluates MCH Care performance during COVID-19 Pandemic were
focusing mostly on the service delivery component of the health care system. [12] [11] [3] [10]
[13] [14]
The overall findings from this study reveals that all six health system components (blocks) for
MCH care were disrupted with different degree of percentage during COVID-19 pandemic. This
is very important information to help develop better system preparedness and better response to
pregnant women and newborns in the future pandemic. [9] [8] [10] Relying on information from
service delivery (one component) only, may mislead the policy makers to prepare appropriate
plans for MCH care in at Primary Health Care Institution (PHCI) . A health system-based
approach at PHCI must be comprehensive both in terms of treating COVID-19 and non-COVID-
19 patients. [25] G
Provision Of MCH Services.
High percentage (68.6%) of respondents said they did not carry out regular health services for
mothers and children during the COVID-19 Pandemic. This finding in line with the cohort data
on the reduction of ANC1, ANC4, Facility Delivery, and postnatal care (PNC) in 2020 during
COVID-19 Pandemic compared to 2019 in Comoro-CHC. [26] The situation was worsening
during 2021 due to community transmission of Delta and Omicron variant in the country caused
many deaths and hospitalization. [21] This finding of maternal and child health services
disruption was similar with research findings from many developing countries in Asia and
Africa region. [3] [10] [11] [12] [13]. A rapid review carried out on PNC services availability
and utilization during the COVID-19 era in sub-Saharan Africa revealed that there were
significant declines in the availability and utilization services during and after the COVID-19
lockdown. [14]
.
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The interruption of services delivery in Timor-Leste may be caused by many reasons including lockdown
restriction and mandatory stay home order implemented in the country from April 2020 to November
2021. [20] [21] Interviews with healthcare providers and clients from study in Ethiopia highlighted
several barriers to service utilization during COVID-19, including fear of disease transmission, economic
hardship, and transport service disruptions and restrictions. [11] Kapoor and collaegues.2022 , in their
study found a causal link between restrictions and health service utilization and call for policy makers in
low- and middle-income countries to carefully consider the trade-offs of strict lockdowns during future
COVID-19 waves or future pandemics. [27] Study from Tanzania suggest that a part erratic political
response, it was rather fear of the pandemic itself and diversion of resources to control COVID-19, that
may have contributed most to lower the utilization of mother and child services. [28]
The Availability of Health Care Workers,
During the pandemic, health care workers (HCWs) have been in the frontline of health system
response. This requires them to acquire knowledge and protection through personnel protective
equipment (PPE) and Immunization in order to delivery health services. We found high
percentage (73.1%) of frontline health workers interviewed in this study said they did not carry
out work as a health profession regularly. One of the reason among others is because they were
infected with COVID-19, especially during the second and third wave caused by Delta and
Omicron variant. [21] During the periods of COVID-19 pandemic many health care
professionals were trained and relocated to COVID-19 treatment centers to provide care to
COVID-19 patients and increase their chance to get infected. [20] [21] In Timor-Leste, HCWs
were at the high risks of getting infected compare to the general population. Evidence from
seroprevalence study among
HCWs indicating a significant sub-clinical infection among HCWs early in the
local outbreak. [29] .
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Global studies have documented on the morbidity and mortality the frontline health care
workers during COVID-19 Pandemic. Various reasons were identified contributing to the cause
of Morbidity and Mortality of HCS were including lack of PPE, Not received Immunization,
lack of supporting facilities and infrastructure, excessive working hours, and mental health
problems [30]
[31] [32] [33], [34], [35] [36], [37], [38] [39] There were also other reasons that
caused interruption of HCWs from health facilities during COVID-19 Pandemics. They are
including factors such as
less motivated than usual to work, ration the use of PPE, scared of being
infected , concerned for family members ge t infected, and anxiety. [33] [35] Therefore, It is
important for the future pandemic to equip these frontline health workers with knowledge,
equipment , proper infrastructure, incentive and moral support to keep them working and
serving patients both COVID-19 and non Covid-19.
The availability of MCH Medical products and equipment
During the pandemic, the most attention and resources were diverting towards preventing, diagnostic and
treating COVID-19. Despite, MOH call for ensuring the delivery of essentials services through-out the
country, but many other these services were disrupted. [20] About 58.3% HCWs interviewed in this
study answer that there were stock-out of essential medicines and health products for the MCH service
program at this Community Health Center during the COVID-19 pandemic. The COVID-19 pandemic
reduces the capacity of SAMES to procure health products due to country lockdown and supplier issues.
Despite alternative mechanism was sought to UN procurement system to purchase COVID-19 health
products and essential medicine, [20] it’s can only provide short-term solution for chronic and ongoing
problems. The stock-out of essential medicines and health products has always been issues for Timor-
Leste for decades. [40] [20] Various factors including change management, prescriptions problems, and
no pharmaceuticals industries in the country were contributing to ongoing stock-out of essential
medicines and health products in Timor-Leste.
The issues of stocks-out of health products and equipment were also documented from other developing
countries. In India and Nepal also the pandemic has decreased availability of certain medications
necessary for pregnant women, and decreased access to contraceptives for others. [41] In Ethiopia,
study from hospital settings reveal that the availability of key essential medicines for maternal and child
health in the study area was low. The overall stock-out situation of MCH products has worsened during
COVID-19 compared to pre-COVID-19 pandemic. [42]
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Original Article
Therefore, to ensure that stock outs of medicines and health products do not occur in the future,
it is necessary to provide capacity development regarding supply chain management training to
staff holding pharmaceutical units. Delivery of drugs and other products between consumers
should be through rationalized prescriptions by medical personnel, so that recommended
interventions can be used judiciously. [25]
Information, Communication, and Technology Used for MCH Services:
Despite, there was huge investment and utilization of ICT for COVID-19 during the pandemic in
Timor-Leste. [20] [43] About 66.7% of HCWs interviewed in study said there was not available
information, communication and utilization of technology for MCH care during COVID-19
Pandemic. This is true because during the pandemic most of the information, communication,
and technology was directing towards on prevention of COVID-19 and to provide the right
information on adverse effects of AstraZeneca that were emerged during the early deployment of
the Vaccine in Timor-Leste. [43] Before COVID-19 pandemic, communication and information
a [20] activities on MCH were regularly implemented are in all health facilities and through-out
communities via SISCa, SNF and Villages Midwives. The use of digital health applications has
increasingly become an important and strengthened during COVID-19 Pandemic. Despite huge
challenges of mobile cellular networks, slow internet, and lack of digital infrastructure. Before
the pandemic, there was one digital health intervention in operation – Liga Inan, which connects
pregnant mothers and their health providers through mobile phones. [44] The Liga-Inan program
was one of the reliable digital tools that continue provide pregnancy related information to all
pregnant mother and child during the COVID-19 pandemic in Timor-Leste.
The Utilization of Digital Technology for sharing information and medical training such
telehealth was increasingly utilizing in many global settings. Enhancing primary healthcare, use
of telehealth, extended prescription, and public communication were countermeasures
undertaken by China during the rapid rise period. [45] Uptake of telehealth and a shift from in-
person care has been a major contributor to maintaining pregnancy care during pandemic
restrictions in, New South Wales, Australia. [46]Researcher from Africa call for the use of
telemedicine needs to be improved in African countries to allow for the continued provision of
health services during pandemics. [47] Globally, Various (IEC) materials have been produced
to raise awareness regarding protection of mother and child during COVID-19 through
professional associations and made available free only [8] However, due to internet connecting
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Original Article
challenges, these free materials were often lacking the lower level health facilities especially in
the post-conflict and developing countries. The utilization of various mechanism of Internet of
Things (IOT) and digitalization of health that was previously utilized for COVID-19 in Timor-
Leste, such as WhatsApp Group (WG), Zoom , Google meet, COVID-19 Dashboard, and
online call , [20] , shall be further expanding to cover other essential services including MCH ,
continue post-pandemic and strengthening for future pandemic.
Leadership and Financing MCH Services
Effective leadership and governance ensure the existence of strategic policy frameworks,
effective oversight and coalition building, provision of appropriate incentives, and attention to
system design, and accountability. [7]The majority (71.1%) of HCWs interviewed for this study
respond on the good leadership provided for MCH during COVID-19 Pandemic. As argued by
Joshua F and collegues,2023, the eeffective national- level coordination of the response to the
pandemic was important to ensure a cross- sectoral government approach, and because of the
imperative of coordinating inputs from multiple development partners operating within Timor-
Leste. [43] Early in the pandemic, the new governance structure of the Integrated Centre for
Crisis Management (Centro Integrado de Gestao de Crises (CIGC)) was established under the
Prime Minister’s office to provide leadership and governance in dealing with the COVID-19 .
[20] ). Leadership in a health system includes setting priorities and the overall vision and
direction A good leader will also ensure that policies and regulations are in place for effective
and safe service delivery, and that appropriate mechanisms are in place to ensure accountability.
Stewardship of the health care sector includes coordination between service delivery agencies,
donors and other ministries. [48] Ministry of Health ,2020 issues special instruction for pregnant
women or mother infected with COVID-19 to be treated with intensive care and also instruction
to treat pregnant women and mother without infection. [49]The Pillar-9 under CIGC -Task Force
was responsible to ensure the continuity delivery of essential health care services, including
MCH services through-out the country. [20]
A good health financing system raises adequate funds for health, protects people from financial
catastrophe, allocates resources, and purchases good and services in ways that improve quality,
equity, and efficiency. [7] Funding should be made available for a quick and effective response
to emergencies, requiring a supportive flexible public financial management system. especially
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Original Article
for the outpatient care, can also minimize the potential infection in health facilities. [50] This
was not the case in Timor Leste during experiencing COVID-19 Pandemic. About 67.7 % of
HCWs interviewed in this study stated the unavailability of finance resources to support MCH
Care during COVID-19 Pandemic. In contrast, in respond to the pandemic, Parliament of Timor
Leste allow the funding from the Petroleum Fund (a national wealth fund used for emergency
purposes) in used for an extraordinary transfer to the state budget to fund COVID-19 health
services and to maintaining essential health services. [21] Similarly, In Asia and the Pacific,
COVID-19 services in most countries have been funded by government budgets and public
insurance systems. In China, Indonesia, Malaysia, Mongolia, and Vietnam, for example,
government budgets were used for both regular and emergency purposes. [50] Study from
Nigeria report on the huge out-of-pocket expenses, and the least responsive of the COVID-19-
related commodity procurement to the needs of those most in need of care and support.. [51]
Study Limitation and Strength:
Limitation
This results study present here is based only on the interviewed of HCWs from
Comoro CHC. Therefore, it does not represent situation of all health facilities in Dili
municipalities and the whole country. By the nature of study (cross-sectional study/survey) is
prone to selection biases, interview biases and interpretation biases.
Strength: This is the first study that utilizing WHO six building Blocks to assess the system
performance of MCH in a primary health care facility in Timor Leste. The study interviewed
mostly COVID-19 frontline health care workers that directly working under the system during
COVID-19 Pandemic.
Future research utilizing mix-methods combining quantitative interview with document review
and field observation against the six-health system block in all community health centers in Dili
or other municipalities, will provide better picture on the health system disruption for MCH care
in Timor-Leste.
Conclusion
This study has successfully collected frontline health care workers (HCWs) opinion regarding
the System performance of MCH care in a primary health care facility during COVID-19
pandemic. This is the first study utilizing modified WHO Six building blocks for assess the
disruption of health system components of MCH Care in a community health center (CHC)
during COVID-19 Pandemic in Timor Leste. The overall findings from this study reveals that all
six health system components (blocks) for MCH care were disrupted with different degree of
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Original Article
percentage during COVID-19 pandemic. This is very important information to help develop
better system preparedness and better response to pregnant women and newborns in the future
pandemic. Relying on information from service delivery (one component) only, may mislead the
policy makers to prepare appropriate plans for MCH care in at Primary Health Care Institution
(PHCI) in the events of Pandemic. For future emergency plan, the attention must be given to all
six-health system blocks to guarantee continue delivery of MCH Care in a primary health care
clinic, in Timor-Leste and other similar settings.
ACKNOLEDGEMENT
We thank to the Director Executive of Instituto Nacional de Saúde (INS) MoH and Rector of
Universidade da Paz, Timor-Leste, were provided motivation support during the study.
AUTHOR CONTRIBUTION
Each author was contributed in this study for conception, design, data collection, data analysis
and interpretation, result writing and manuscript drafting.
FUNDING
No funding by any part, all process was holds authors team.
CONFLIC OF INTERES
No any conflict of interest in this study.
ETHICAL CONCIDERATION
The Instituto Nacional de Saúde (INS) MoH through Ethical committee was provided approval
letter for this study conducting.
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Original Article
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