Silence in physician clinical practice: a scoping review protocol

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This scoping review protocol outlines a plan to map and describe how silence is discussed in literature concerning physician-patient interactions within clinical settings.

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This paper describes the protocol for a scoping review that aims to map and conceptualize how “silence” is discussed in literature about interactions between physicians (including trainees) and patients in clinical settings. Using the Arksey and O’Malley framework (adapted by Levac et al. and the Joanna Briggs Institute), the authors will search MEDLINE, CINAHL, PsycINFO, Scopus, and Web of Science, screen studies in two stages using a Population-Concept-Context framework, and extract charted data on methods and key findings; they will also include commentaries and grey literature, limited to English-language sources, with no publication-date restriction. As a protocol for a review not yet completed, the paper does not provide results, and it explicitly notes that it will synthesize and describe how silence is conceptualized rather than testing clinical effectiveness. The paper does not explicitly discuss endometriosis or adenomyosis; it was included in the corpus via a keyword match in the upstream search index.

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Abstract

Objective The objective of this review is to map, describe and conceptualize how silence is discussed within literature on interactions between physicians and patients, in clinical settings. Methods We will use the methodological framework of Arksey & O’Malley, adapted by Levac et al and Joanna Briggs Institute. Empirical studies including quantitative, qualitative, mixed methods, observational studies and reviews will be included. Commentaries, editorials, and grey literature will also be examined. The databases MEDLINE, Cumulative Index to Nursing and Allied Health Literature, PsycINFO, Scopus and Web of Science will be searched. A two-part study selection strategy will be applied. First, reviewers will follow inclusion and exclusion criteria based on ‘Population-Concept-Context’ framework to independently screen titles and abstracts. Next, full texts will be screened. Data will be extracted, collated, and charted to summarize methods, outcomes and key findings from the articles included. Expected results and implications This scoping review will provide an extensive description of how physicians engage with silence in clinical settings. Findings will identify how silence is perceived in physician patient interactions, the roles it plays, what factors influence use of silence and guide development of educational initiatives on use of silence in clinical settings.
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Objective

and aims What was the objective and aims of the study?

Methods

What methods (e.g. qualitative, quantitative, mixed methods) were used? How were patients and/or physicians engaged in the design process? Population Who were the participants, sample size? Concept What type of data concerning silence was included? In what manner is silence described, and characterized including the terms used, such as invitational, hostile, etc.? What, if any factors influence engaging with silence Context In what setting did the employment of silence take place? . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 12 of 19 Findings/results What are the roles, purposes, or functions of silence? Any challenges/limitations reported? 169 170 171 Before the extraction process, the team will collaborate to pilot five of the included studies to 172 confirm accuracy, ensure mutual comprehension, and assess the suitability of the data extraction 173 form. Modifications to the data extraction form will be made as necessary and additional 174 categories may be identified during data extraction. Any modifications made to the tool will be 175 carefully noted and disclosed as part of our audit trail. In instances where essential data for 176 extraction is not readily available within the published paper, authors of the respective 177 publications will be contacted for clarification. 178 179 Stage 5: Collating, summarizing and reporting the results 180 Scoping reviews, differing from systematic reviews, generally do not evaluate the 181 methodological quality or bias risk of the studies included, nor do they perform data synthesis 182 like meta-analyses. Instead, they offer a descriptive overview of the studies encompassed.20 Our 183 approach involves both numerical and narrative summarization of various aspects of the included 184 studies. These aspects include the year of publication, geographical location, clinical setting, 185 participants, and study design. This analysis aims to map how silence is described in clinical 186 interactions between patients and physicians. 187 Qualitative data will be analyzed using thematic analysis.27This will involve coding extracted 188 data and grouping it iteratively to identify patterns of shared meaning in the data extracted. This 189 will be complimented by drawing on our experiences as author group of family physicians (MK, . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 13 of 19 190 CS, DB), palliative care doctors (SM, EmL) and medical educationalists (MB) working across 191 different health contexts. We anticipate the need for regular team meetings to facilitate data 192 charting and analysis.24 193 194 Stage 6: Consultation 195 In line with Levac et al.'s recommendation, we will integrate consultation as a component of our 196 planned scoping review.24 The outcomes of this review will be shared through presentations to 197 palliative care physicians, ensuring a comprehensive exploration and understanding of silence's 198 role in clinical healthcare settings. This consultation phase will gather insights into our initial 199 findings and their significance, explore potential applications and dissemination strategies, and 200 identify areas requiring further research. Through this collaborative approach, we will facilitate 201 discussions on implications and practical insights e.g. to improve communication skills training. 202 Engaging in conversations with physicians will offer valuable insights into the practical 203 implications of the research, enriching our skill set by incorporating diverse perspectives into the 204 research process. 205 206 Limitations 207 Whilst we will do our best to identify all relevant literature, it may be that our search strategy 208 may miss some studies. Additionally, our search is restricted to English language studies across 5 209 databases. This protocol is restricted to physicians and physicians in training. Whilst 210 understanding silence across health care professionals would be informative, the decision to 211 restrict our search to physicians is based on a mix of pragmatic limitations and to focus our . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 14 of 19 212 findings relative to our expertise in medical education. We anticipate study heterogeneity, which 213 may limit the type of analysis possible. 214 215 Discussion 216 This protocol presents the methodological framework and approach we will employ to identify 217 and map the existing evidence regarding the experiences of physicians with silence in clinical 218 settings. By identifying, analyzing, and synthesizing existing literature on this topic, the review 219 will offer insights into the various roles and functions of silence in physician-patient interactions. 220 The review will help recognize the diverse roles that silence plays in clinical consultations. 221 These roles encompass diverse aspects such as invitational silence, emotional acknowledgment, 222 non-productive silence, and hostile silence, among others. Understanding these roles holds the 223 potential to enhance the communication skills of healthcare professionals, enriching patient care 224 experiences, improving their quality of life, and fostering a safe and comfortable environment 225 within healthcare settings. Such insights can inform the development of tailored educational 226 initiatives aimed at augmenting physicians' proficiency in communication. Through 227 dissemination via peer-reviewed presentations and publications, the findings of this scoping 228 review will contribute to ongoing dialogues on optimizing doctor-patient communication and 229 refining healthcare delivery practices. 230 231 Authors’ contributions: Conceptualization: MK, SR, MB, CS, Methodology: all, Writing: MK 232 and SR wrote the initial draft, this was reviewed and edited by all members of the team, who 233 approved submission of the final protocol. 234 . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 15 of 19 235 Supporting Information: PRISMA-P 236 237 Data Availability Statement: No datasets were generated or analyzed during the current study. 238 All relevant data from this study will be made available upon study completion. 239 240 Funding: The authors received no specific funding for this research. 241 242 Competing interests: The authors have declared that no competing interests exist. 243 244 References 245 1. Kenny C. The Power of Silence: Silent Communication in Daily Life. Abingdon, Oxon: 246 Routledge; 2011. 247 2. Ruiz-Moral R, de Leonardo CG, Martínez FC, Martín DM. Medical students’ perceptions 248 towards learning communication skills: a qualitative study following the 2-year training 249 programme. Int J Med Educ. 2019;10:90. 250 3. Association of American Medical Colleges. Learning Objectives for Medical Student 251 Education: Guidelines for Medical Schools (Report 1). 1998. [cited June 4, 2024]. 252 Available from: https://store.aamc.org/downloadable/download/sample/sample_id/144/. 253 4. General Medical Council. Outcomes for Graduates 2018. 2018. [cited June 4, 2024]. 254 Available from: https://www.gmc-uk.org/-/media/documents/dc11326-outcomes-for- 255 graduates-2018_pdf-75040796.pdf. . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 16 of 19 256 5. Lee SS. Has medical education killed “silence”? Med Teach . 2017;39(4):444-5. 257 6. Lingard L. Language matters: towards an understanding of silence and humour in 258 medical education. Med Educ. 2013;47(1):40-8. 259 7. Ephratt M. The functions of silence. Journal of Pragmatics. 2008;40(11):1909-38. 260 8. Mazzei LA. Toward a problematic of silence in action research. Educ Action Res. 261 2007;15(4):631-42. 262 9. Bartels J, Rodenbach R, Ciesinski K, Gramling R, Fiscella K, Epstein R. Eloquent 263 silences: A musical and lexical analysis of conversation between oncologists and their 264 patients. Patient Educ Couns. 2016;99(10):1584-94. 265 10. Bao D. Exploring How Silence Communicates. English Language Teaching Educational 266 Journal. 2020;3(1):1-13. 267 11. Hall JA, Harrigan JA, Rosenthal R. Nonverbal behavior in clinician—patient interaction. 268 Applied and preventive psychology. 1995;4(1):21-37. 269 12. Patel S, Pelletier-Bui A, Smith S, Roberts MB, Kilgannon H, Trzeciak S, et al. Curricula 270 for empathy and compassion training in medical education: a systematic review. PLoS 271 One. 2019;14(8):e0221412. . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 17 of 19 272 13. Johannesen RL. The Functions of Silence: A plea for communication research. Western 273 Journal of Communication (includes Communication Reports). 1974;38(1):25-35. 274 14. Back AL, Bauer-Wu SM, Rushton CH, Halifax J. Compassionate silence in the patient– 275 clinician encounter: a contemplative approach. J Palliat Med. 2009;12(12):1113-7. 276 15. Gramling CJ. A Case Study of Conversation Surrounding a Compassionate Silence 277 [Internet]. Vermont Conversation Lab; 2019 [cited 2024 June 4]. Available from: 278 https://vermontconversationlab.com/a-case-study-of-conversation-surrounding-a- 279 compassionate-silence/. 280 16. Rockwell SL, Woods CL, Lemmon ME, Baker JN, Mack JW, Andes KL, et al. Silence in 281 Conversations About Advancing Pediatric Cancer. Front Oncol. 2022;12:894586. 282 17. Bassett L, Bingley AF, Brearley SG. Silence as an element of care: A meta-ethnographic 283 review of professional caregivers’ experience in clinical and pastoral settings. Palliat 284 Med. 2018;32(1):185-94. 285 18. Durieux BN, Gramling CJ, Manukyan V, Eppstein MJ, Rizzo DM, Ross LM, et al. 286 Identifying connectional silence in palliative care consultations: a tandem machine- 287 learning and human coding method. J Palliat Med. 2018;21(12):1755-60. . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 18 of 19 288 19. Gramling CJ, Durieux BN, Clarfeld LA, Javed A, Matt JE, Manukyan V, et al. 289 Epidemiology of Connectional Silence in specialist serious illness conversations. Patient 290 Educ Couns. 2022;105(7):2005-11. 291 20. Peters MD, Godfrey C, McInerney P, Khalil H, Larsen P, Marnie C, et al. Best practice 292 guidance and reporting items for the development of scoping review protocols. JBI 293 evidence synthesis. 2022;20(4):953-68. 294 21. Munn Z, Peters MD, Stern C, Tufanaru C, McArthur A, Aromataris E. Systematic review 295 or scoping review? Guidance for authors when choosing between a systematic or scoping 296 review approach. BMC Med Res Methodol. 2018;18:1-7. 297 22. Moher D, Shamseer L, Clarke M, Ghersi D, Liberati A, Petticrew M, et al. Preferred 298 reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 299 statement. Systematic reviews. 2015;4:1-9. 300 23. Arksey H, O'Malley L. Scoping studies: towards a methodological framework. 301 International Journal of Social research Methodology. 2005;8(1):19-32. 302 10.1080/136466702000119616. 303 24. Levac D, Colquhoun H, O'Brien KK. Scoping studies: advancing the methodology. 304 Implementation science. 2010;5(1):1-9. 10.1186/1748-5908-5-69. . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint Page 19 of 19 305 25. Peters M, Godfrey C, McInerney P, Soares CB, Khalil H, Parker D. Methodology for JBI 306 Scoping Reviews. The Joanna Briggs Institute Reviewers' Manual 2015. Adelaide, 307 Australia: Australia, JBI; 2015. p. 24. 308 26. Tricco AC, Lillie E, Zarin W, O'Brien KK, Colquhoun H, Levac D, et al. PRISMA 309 extension for scoping reviews (PRISMA-ScR): checklist and explanation. Ann Intern 310 Med. 2018;169(7):467-73. 10.7326/M18-0850. 311 27. Braun V, Clarke V. Thematic analysis: A practical guide. London: SAGE Publishing Ltd; 312 2021. 376 p. 313 . CC-BY 4.0 International licenseIt is made available under a is the author/funder, who has granted medRxiv a license to display the preprint in perpetuity. (which was not certified by peer review) The copyright holder for this preprint this version posted July 11, 2024. ; https://doi.org/10.1101/2024.07.10.24310250doi: medRxiv preprint

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