The Mediating Effect of Organizational Citizenship Behaviour on the Relationship Between Big Five Personality Traits and Intention to Stay

The Mediating Effect of Organizational Citizenship Behaviour on the Relationship Between Big Five Personality Traits and Intention to Stay | Research Square window.SnipcartSettings = { analytics: { enabled: false } }; (function() { var accessVector = localStorage.getItem('access_vector') || ''; window.dataLayer = window.dataLayer || []; if (accessVector) { window.dataLayer.push({ user: { profile: { profileInfo: { snid: accessVector } } } }); } })(); (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-K279D39R'); Browse Preprints In Review Journals COVID-19 Preprints AJE Video Bytes Research Tools Research Promotion AJE Professional Editing AJE Rubriq About Preprint Platform In Review Editorial Policies Our Team Advisory Board Help Center Sign In Submit a Preprint Cite Share Download PDF Article The Mediating Effect of Organizational Citizenship Behaviour on the Relationship Between Big Five Personality Traits and Intention to Stay Rachel Evelyn Vijayarajan, Sudarsanam S.K. This is a preprint; it has not been peer reviewed by a journal. https://doi.org/ 10.21203/rs.3.rs-6127248/v1 This work is licensed under a CC BY 4.0 License Status: Under Review Version 1 posted 12 You are reading this latest preprint version Abstract Any organization's lifeline is its workforce. Despite the increasing dependence on technology, controlling and maintaining technical systems requires people. Employees are the most important and versatile resources in any company. The business environment is now extremely competitive due to the swift advancement occurring in all areas of the global economy. Employees now have a plethora of options due to this advancement, which makes it challenging for employers to manage and retain employees. Every organisation must retain competent employees since their skill set along with expertise is crucial for having a competitive advantage. Furthermore, companies constantly have the difficulty of addressing the requirements and expectations of their workforce. Taking into account the vital significance of citizenship behaviour that leads to retention, this study aims to examine previous research and literature on the topic, with a special emphasis on the how personality affects retention.The study has applied the social exchange and the planned behavior theory to throw light on the relationship among Big Five Personality traits, Organizational Citizenship Behaviour (OCB) and Intention to Stay (ITS) of IT & ITES professionals. The data was collected from five IT & ITES firms through online survey from 271 employees under Gen Z category but only 260 were found usable. correlation, mediation analysis, confirmatory factor analysis and Structural Equation model was conducted for testing the model. The results showed that there was strong association between these constructs. This study proves to be a theoretical framework that creates novelty and broadens the scope for future research in personality and employee retention. Business and commerce/Business and management Humanities/Complex networks Social science/Psychology Big Five Personality Traits Organizational Citizenship Behavior (OCB) Intention to Stay (ITS) Gen Z Turnover Retention Full Text Additional Declarations No competing interests reported. Cite Share Download PDF Status: Under Review Version 1 posted Editorial decision: Revision requested 23 Jun, 2025 Reviews received at journal 18 Jun, 2025 Reviews received at journal 16 May, 2025 Reviewers agreed at journal 07 May, 2025 Reviewers agreed at journal 07 May, 2025 Reviews received at journal 02 May, 2025 Reviewers agreed at journal 02 May, 2025 Reviewers invited by journal 22 Apr, 2025 Editor invited by journal 12 Mar, 2025 Editor assigned by journal 12 Mar, 2025 Submission checks completed at journal 12 Mar, 2025 First submitted to journal 28 Feb, 2025 You are reading this latest preprint version Research Square lets you share your work early, gain feedback from the community, and start making changes to your manuscript prior to peer review in a journal. As a division of Research Square Company, we’re committed to making research communication faster, fairer, and more useful. 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Also discoverable on Platform About Our Team In Review Editorial Policies Advisory Board Help Center Resources Author Services Accessibility API Access RSS feed Manage Cookie Preferences © Research Square 2026 | ISSN 2693-5015 (online) Privacy Policy Terms of Service Do Not Sell My Personal Information {"props":{"pageProps":{"initialData":{"identity":"rs-6127248","acceptedTermsAndConditions":true,"allowDirectSubmit":false,"archivedVersions":[],"articleType":"Article","associatedPublications":[],"authors":[{"id":428468647,"identity":"45ae5441-c8d6-420b-90ba-ab54ac78422b","order_by":0,"name":"Rachel Evelyn Vijayarajan","email":"","orcid":"","institution":"VIT Business School, Vellore Institute of Technology Chennai","correspondingAuthor":false,"prefix":"","firstName":"Rachel","middleName":"Evelyn","lastName":"Vijayarajan","suffix":""},{"id":428468649,"identity":"ad8f66c4-963c-43e9-87aa-649a38ee9634","order_by":1,"name":"Sudarsanam S.K.","email":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAZAAAAAyAQMAAABI0h/eAAAABlBMVEX///8AAABVwtN+AAAACXBIWXMAAA7EAAAOxAGVKw4bAAAA8UlEQVRIiWNgGAWjYHACAziLsaGCgQddkJCWMww8PKRpaWxjgFmDG8jPSN74ueKPXR7/tAPMH2fOOyxjz8D88ANDwR3cVtxIK5Y825ZcLHE7gU1y47bDQIexGUswGDzDrUUix0CysYE5sQGohfHhtjSQX8yA4ofxOCzH+GfDn/rE+bcTmD8+nAPSwv4NrxaGGzlmkg1shxM33E5gkNzYYAPUwoPfFoMzz8osG9uOJ268ndgmOeMYUMthnmKJBHwOa0/efLPhT3XivNvJhz/21EjYs7e3b/zw4Q8ehyEAYwOEZgbiBGI0jIJRMApGwSjACQCML1DqT0tm/AAAAABJRU5ErkJggg==","orcid":"","institution":"VIT Business School, Vellore Institute of Technology Chennai","correspondingAuthor":true,"prefix":"","firstName":"Sudarsanam","middleName":"","lastName":"S.K.","suffix":""}],"badges":[],"createdAt":"2025-02-28 09:38:12","currentVersionCode":1,"declarations":"","doi":"10.21203/rs.3.rs-6127248/v1","doiUrl":"https://doi.org/10.21203/rs.3.rs-6127248/v1","draftVersion":[],"editorialEvents":[],"editorialNote":"","failedWorkflow":false,"files":[{"id":78527835,"identity":"0d0a3038-2faa-4c47-aac0-54025a5d048d","added_by":"auto","created_at":"2025-03-14 13:28:07","extension":"pdf","order_by":1,"title":"","display":"","copyAsset":false,"role":"manuscript-pdf","size":616056,"visible":true,"origin":"","legend":"","description":"","filename":"SEMPOCBITSVer3.0.pdf","url":"https://assets-eu.researchsquare.com/files/rs-6127248/v1_covered_02d7518f-b009-40f4-b6e2-2d8ef14a6729.pdf"}],"financialInterests":"No competing interests reported.","formattedTitle":"The Mediating Effect of Organizational Citizenship Behaviour on the Relationship Between Big Five Personality Traits and Intention to Stay","fulltext":[],"fulltextSource":"","fullText":"","funders":[],"hasAdminPriorityOnWorkflow":false,"hasManuscriptDocX":false,"hasOptedInToPreprint":true,"hasPassedJournalQc":"","hasAnyPriority":false,"hideJournal":false,"highlight":"","institution":"","isAcceptedByJournal":false,"isAuthorSuppliedPdf":true,"isDeskRejected":"","isHiddenFromSearch":false,"isInQc":false,"isInWorkflow":false,"isPdf":true,"isPdfUpToDate":true,"isWithdrawnOrRetracted":false,"journal":{"display":true,"email":"[email protected]","identity":"humanities-and-social-sciences-communications","isNatureJournal":false,"hasQc":true,"allowDirectSubmit":false,"externalIdentity":"palcomms","sideBox":"Learn more about [Humanities \u0026 Social Sciences Communications](http://www.nature.com/palcomms/)","snPcode":"41599","submissionUrl":"https://submission.springernature.com/new-submission/41599/3","title":"Humanities and Social Sciences Communications","twitterHandle":"","acdcEnabled":true,"dfaEnabled":true,"editorialSystem":"stoa","reportingPortfolio":"Nature AJ","inReviewEnabled":true,"inReviewRevisionsEnabled":false},"keywords":"Big Five Personality Traits, Organizational Citizenship Behavior (OCB), Intention to Stay (ITS), Gen Z, Turnover, Retention","lastPublishedDoi":"10.21203/rs.3.rs-6127248/v1","lastPublishedDoiUrl":"https://doi.org/10.21203/rs.3.rs-6127248/v1","license":{"name":"CC BY 4.0","url":"https://creativecommons.org/licenses/by/4.0/"},"manuscriptAbstract":"\u003cp\u003eAny organization's lifeline is its workforce. 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