Understanding the Evolution of HR Systems: From Digitisation to Digital Transformation in Human Resource Management
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CC-BY-4.0
Abstract
The evolution of HR systems from digitisation to digital transformation is a fascinating journey. Initially, HR systems focused on digitising paper-based processes, such as employee records and payroll. This phase, known as digitisation, aimed to improve efficiency and reduce manual errors by converting analog information into digital formats.As technology advanced, HR systems evolved into digitalisation, where digital tools and technologies were integrated into HR processes. This phase saw the adoption of HR information systems (HRIS), electronic HRM (e-HRM), and other digital tools to streamline administrative tasks, enhance recruitment and training processes, and improve decision-making through HR analytics.The current phase, digital transformation, goes beyond merely digitising existing processes. It involves rethinking and redesigning HR practices to leverage cutting-edge technologies like artificial intelligence, cloud computing, and big data. Digital transformation aims to create a more agile, data-driven, and employee-centric HR function. It encompasses digital workplaces, digital employee services, and the implementation of advanced technologies to enhance HR processes and employee experiences. This transformation is driven by various factors, including internal customer digital needs, industry digital innovation, competitor challenges, and the need for digital innovation governance. While digital transformation brings numerous benefits, it also poses challenges, such as managing the transition from old to new systems and addressing potential negative impacts on the workforce.
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- europepmc
- last seen: 2026-05-20T01:45:00.602351+00:00
- unpaywall
- last seen: 2026-05-22T02:00:06.705733+00:00
License: CC-BY-4.0