Factors Affecting the Choice of Cashless Payment in Vietnam

Abstract To study the factors affecting the choice of cashless payments, in cases where customers have a choice between cash and cashless payment, the article used data collected from surveys of 405 individuals residing in two big cities of Vietnam. The paper applied conditional logistic regression to point out the characteristics that affect the non-cash payment decision. The results show that women are more likely to use the service than men and peaking at the age of 36–40. Moreover, income level, occupation, and trust are found to have a significant association with the choice of cashless payment, thereby drawing some practical implications.