Operational Resources Management In An Increasingly Digitized Business Environment

Achieving efficiency in planning, execution, and management of operational resources in a competitive business environment has been the major challenge of modern businesses. This study researched functional resource management in an increasingly digitized business environment factoring technical efficiency analysis of the Nigerian Brewery Plc. from 2012-2021. The study used annual and quarterly reports to analyze the operational performance for ten years.Cost minimization (input-oriented model) and revenue growth (output-oriented model) are precedents in the stochastic production approach and Farell's efficiency theory, respectively. A series of analyses were performed on python using five different regression algorithms (Decision tree, Polynomial, Random forest, simple linear, and multiple linear regression algorithms). The analysis's findings did not definitively confirm or refute the theories on whether the Nigerian Brewery Plc. is technically efficient or not based confusion matrix of multiple linear regressions, which had a 92 percent accuracy level. However, it was established that for ten years; the company has been able to perform efficiently in some years and did not do so well in others. The study found that the labor force and production machinery were operating below expected capacity. Also, there was a high cost of raw materials and operational expenses commiserated with the output. The study, therefore, recommended that to achieve maximum efficiency, the company should implement strict monitoring measures and adopt direct labor costs on the labor force; where piece rate wages payment should be employed on hours spent on the job to reduce sloth and increase the functional performance of the company.